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Helpdesk Technician II
Chicago, Illinois, United States
$24-$32/hr HybridFull Time
0+ YOE0–2 years IT helpdesk experience preferred; BS in CS or A+/Associate with experience; knowledge of Microsoft Windows and Office; ability to lift 30 lbs, travel occasionally, and communicate effectively.
Help Desk Ticketing System, Microsoft Windows, Microsoft Office
1mo
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Helpdesk Engineer
Cary, Illinois, United States
$55k-$60k/yr OnsiteFull Time
3+ YOEMinimum 3 years helpdesk/customer-service IT experience; troubleshooting desktop/laptop OS, Office 365, printers, anti-virus, TCP/IP; strong technical writing; authorized to work in the US.
Microsoft Office 365, Microsoft Server, TCP/IP
1mo
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Helpdesk Analyst
Northbrook, Illinois, United States
HybridFull Time
2+ YOEProvide Tier 1/2 IT support for desktops, laptops, mobile devices and collaboration tools; manage user accounts and access; troubleshoot hardware, software, OS, network and account issues; support Microsoft 365, Azure, Intune and Active Directory. 2+ years helpdesk experience.
Windows 11, Microsoft 365, Microsoft Azure, Microsoft Entra ID, Active Directory, MS Teams, Cisco Video conferencing, Microsoft Intune, SCCM, SAP, SAP GUI, TCP/IP, DNS, DHCP, VPN
2mo
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Level 1 Helpdesk Technician
Woodstock, Illinois, United States
$40k-$50k/yr OnsiteFull Time
2+ YOEComptia A+ and Comptia Net+ required, 2+ years MSP/helpdesk experience, strong troubleshooting, customer service, documentation skills, remote support ability, and participation in weekend on-call rotation.
Entrepreneurial Operating System (EOS), softphone
2w
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Helpdesk Technician II
Chicago, Illinois, United States
$24-$32/hr HybridFull Time
0+ YOEProvide first-line technical support, troubleshoot hardware/software, log tickets, maintain IT asset inventory; A+ or BS/Associate in CS preferred; Microsoft OS and Office knowledge required.
Help Desk Ticketing System, Microsoft Office, Microsoft operating system
2mo
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IT-Helpdesk Technician-Desktop Support
North Chicago, Illinois, United States
$19-$24/hr OnsiteFull Time
1+ YOE1-3 years helpdesk experience; Windows, Office 365, AD, VPN; strong customer service; associate or bachelor degree; Office 365 cert a plus.
Active Directory, Office 365, Microsoft Teams, Azure, MFA, Windows 10, Cisco VPN, Endpoint Detection and Response, Virus Removal tools
1w
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Helpdesk Analyst
Chicago or Skokie
$24-$28/hr OnsiteFull Time
2+ YOE2+ years IT troubleshooting experience, strong customer service, knowledge of Windows, Microsoft Office/Azure/Intune/Teams, VPN, Qualifacts Carelogic; valid driver’s license and reliable vehicle for travel.
Windows, Microsoft Office, VPN, Microsoft Azure, Microsoft Intune, Microsoft Teams, Qualifacts Carelogic, EHR
3d
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Helpdesk Analyst
Des Plaines, Illinois, United States
$50k-$64k/yr OnsiteFull Time
2+ YOE2+ years PC troubleshooting and hardware experience; Windows desktop and server administration, Active Directory, IP telephony, Microsoft 365/MS Office proficiency, strong communication and multitasking skills.
Microsoft 365, Microsoft Office, Windows, Windows Server, DNS, DHCP, Group Policy, Windows Updates, Active Directory, IP Telephony
2w
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Helpdesk Technician II
Boston or Chicago or New York City
$32-$36/hr HybridFull Time
3+ YOE3+ years IT help desk experience supporting Windows and macOS, ticketing systems, hardware lifecycle, networking basics, customer service, and independent problem solving.
Microsoft Office 365, SharePoint, Active Directory, Azure AD, Okta, Intune, Jamf, ITSM
1w
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IT Generalist (Tier 2 Helpdesk)
Burr Ridge, Illinois, United States
$68k-$75k/yr OnsiteFull Time
3+ YOE3-4 years help desk experience, Associate/Bachelor in IT preferred; on-call coverage; ability to lift 50 lbs; familiarity with security, patching, and HIPAA/PCI compliance.
Windows 11, Microsoft 365, VPN, RMM
1mo
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Help Desk Agent
Atlanta or Birmingham or Boston or Chattanooga or Chicago or Charleston or Dallas or Denver or Edwardsville or Fort Lauderdale or Fort Worth or Houston or Jefferson City or Kansas City or Los Angeles or Miami or Nashville or New York or Park City or Philadelphia or Phoenix or Raleigh or Seattle or San Francisco or Salt Lake City or St. Joseph or St. Louis or Wilmington or Washington
$55k-$65k/yr HybridFull Time
1+ YOE1+ year helpdesk support experience (law firm or professional services preferred). Bachelor's in IT-related field preferred. Proficiency with Windows 10, Office 365, Outlook, SCCM, Active Directory, iManage/Kofax/Litera, Zoom/MS Teams, and help desk ticketing.
Microsoft Windows 10, Microsoft Office 365, Microsoft Outlook, Microsoft O365 Exchange, SCCM, Active Directory, iManage, Kofax, Litera, Zoom, MS Teams, Mimecast, Helpdesk Ticketing System
2mo
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IT Support Specialist I
Geneva, Illinois, United States
$20-$22/hr OnsiteFull Time
1+ YOEProvide first‑level helpdesk support, troubleshoot hardware/software/connectivity, support Microsoft 365 and user accounts, perform basic Active Directory tasks; 1–2 years helpdesk experience and IT certifications or associate degree.
Microsoft 365, Office 365, Windows OS, Remote Help, Remote Desktop, Active Directory
2w
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IT Technician
Mount Prospect, Illinois, United States
$20-$22/hr OnsiteFull Time
Provide IT helpdesk support, troubleshoot hardware/software, install and configure devices, assist on IT projects; BS in CS/IT or related preferred; strong attention to detail and multitasking.
servers, UPS, routers, switches, mobile devices
2w
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Sr. IT Help Desk Analyst
Itasca, Illinois, United States
$80k-$90k/yr OnsiteFull Time
6+ YOE6–8 years enterprise IT helpdesk/desktop support; strong Windows and Microsoft 365 experience; Active Directory, account administration, ticketing, troubleshooting, and mentoring skills required.
Microsoft 365, Outlook, Teams, VPN, Active Directory, Microsoft Intune, SCCM, ServiceNow, PowerShell
3w
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Entry Level IT Generalist
Chicago, Illinois, United States
HybridPart Time
Basic Windows systems knowledge, helpdesk support, hardware/software/network troubleshooting, device configuration, strong communication and organizational skills, ability to lift up to 40 lbs.
Windows
1mo
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Application Specialist - PowerSchool
Midlothian, Illinois, United States
$65k-$80k/yr OnsiteFull Time
Bachelor's degree in a technical field or equivalent, experience as a computer technician/helpdesk, demonstrated project management experience, excellent verbal and written communication, and experience supporting PowerSchool and related integrations.
PowerSchool, PowerSchool Enrollment, Clever, SQL
1mo
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Customer Support Operations
Louisville or New York City or Washington or Chicago or Reston or Crum Lynne or Boca Raton
$18-$26/hr HybridFull Time
4+ YOE4+ years customer support/helpdesk or telecom experience (3+ years technical application support), strong telecom knowledge (LNP, routing, IP), CRM and Microsoft Office proficiency, analytical and communication skills.
Microsoft Excel, Microsoft Outlook, Microsoft Word, Microsoft PowerPoint, Salesforce, CRM
2mo
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IT Support Specialist I
Geneva, Illinois, United States
$20-$22/hr OnsiteFull Time
1+ YOEAssociate degree or IT certifications; 1–2 years desktop/helpdesk experience; knowledge of Windows OS, Office 365, ticketing systems; strong customer service and remote support familiarity; basic Active Directory.
Windows OS, Office 365, Ticketing systems, Remote Help, Remote Desktop, Active Directory
2w
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IT Support Specialist
Villa Park, Illinois, United States
$60k-$65k/yr OnsiteFull Time
2+ YOE2+ years IT helpdesk/support experience; strong Windows, Office 365, Teams, printer, and basic networking troubleshooting; experience with RMM and ticketing; willingness to support Dynamics 365; strong communication and documentation skills.
SolarWinds Service Desk, Windows 10, Windows 11, Microsoft Surface, HP printers, Microsoft Teams, GoTo Resolve, Dynamics 365 Sales CRM, Microsoft Office 365, Experlogix CPQ
1mo
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Solutions Engineer - Remote
Austin or New York or Raleigh or Portland or Nashville or Miami or Boston or Seattle or Chicago or London
RemoteFull Time
3+ YOE3+ years pre-sales/Solutions Engineer experience in B2B SaaS, hands-on with APIs and Postman, experience building integrations and owning demos/POCs, familiarity with Shopify and helpdesk ecosystems, strong written and verbal communication.
Postman, Shopify, Gorgias, Zendesk, Kustomer, Dixa, Linear, ChatGPT, Claude, Perplexity Pro, Cursor, Lovable, Siena Intelligence
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