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39 helpdesk jobs at 30 companies in Plano, TX

2d
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Helpdesk Experience Manager
Logan or Mendon or Lehi or Longmont or Fort Worth
$119k-$149k/yr OnsiteFull Time
Autonomous Solutions
Autonomous Solutions: ASI develops autonomous vehicle systems and fleet management software.
7+ YOE7+ years IT service management experience, proven helpdesk leadership, hands-on SaaS administration, identity and access management (SSO/MFA), onboarding/offboarding automation, and cross-functional partnership skills.
Jamf, Intune, SSO, MFA, SaaS, chatbots, AI-powered helpdesk, ITIL
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3w
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Helpdesk Specialist
DeSoto, Texas, United States
$60k-$65k/yr HybridFull Time
Adams Clinical
Adams Clinical: Independent clinical trial site network for pharmaceutical research.
1+ YOEBachelor's required; 1–3 years customer-facing IT support; strong written and verbal communication; Windows 10/11 and basic Mac troubleshooting; ticketing systems, VoIP, Microsoft 365; network basics (DHCP, DNS); 70+ wpm typing.
Windows 10, Windows 11, Mac OS X, DHCP, DNS, Microsoft 365, VoIP, ticketing systems
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1mo
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Remote Helpdesk Support Technician (Active Directory)
Dallas, Texas, United States
$50k-$55k/yr RemoteFull Time
Reynolds and Reynolds
Reynolds and Reynolds: Provides software and services for automotive retailers.
2+ YOE2+ years helpdesk/desktop support, IT certifications or technical education, Windows Active Directory experience, ticketing system proficiency, printer/scanner/wireless/network troubleshooting, knowledge of Windows Server and Microsoft Exchange.
Active Directory, Microsoft Windows Server 2003, Microsoft Windows Server 2008, Microsoft Windows Server 2012, Microsoft Exchange Server 2007, Microsoft Exchange Server 2010, Microsoft Exchange Server 2013
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1w
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IT Helpdesk Technician
Addison, Texas, United States
OnsiteMultiple Commitments Available
AEG Vision
AEG Vision: Operates a national network of comprehensive optometry practices.
2+ YOEHigh school/GED with 2+ years relevant experience. Strong communication, problem-solving, documentation, time-management, and cross-functional troubleshooting skills.
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3w
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IT Helpdesk Support
Dallas, Texas, United States
OnsiteFull Time
City Electrical Factors
City Electrical Factors: A global distributor and manufacturer of electrical products and supplies.
1+ YOE1+ year help desk experience preferred; experience with ticketing systems; working knowledge of Microsoft Word and Excel; strong communication and phone skills.
Microsoft Word, Microsoft Excel, MS Teams
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1mo
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Help Desk Agent
Atlanta or Birmingham or Boston or Chattanooga or Chicago or Charleston or Dallas or Denver or Edwardsville or Fort Lauderdale or Fort Worth or Houston or Jefferson City or Kansas City or Los Angeles or Miami or Nashville or New York or Park City or Philadelphia or Phoenix or Raleigh or Seattle or San Francisco or Salt Lake City or St. Joseph or St. Louis or Wilmington or Washington
$55k-$65k/yr HybridFull Time
Polsinelli
Polsinelli: Am Law 100 law firm providing comprehensive legal services.
1+ YOE1+ year helpdesk support experience (law firm or professional services preferred). Bachelor's in IT-related field preferred. Proficiency with Windows 10, Office 365, Outlook, SCCM, Active Directory, iManage/Kofax/Litera, Zoom/MS Teams, and help desk ticketing.
Microsoft Windows 10, Microsoft Office 365, Microsoft Outlook, Microsoft O365 Exchange, SCCM, Active Directory, iManage, Kofax, Litera, Zoom, MS Teams, Mimecast, Helpdesk Ticketing System
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2mo
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Service Desk Analyst 1
McKinney, Texas, United States
HybridAll Commitments Available
Netrio
Netrio: Managed IT services provider offering infrastructure and cybersecurity solutions.
IT helpdesk experience, triage calls, strong customer service, detail-oriented, able to follow procedures.
Monitoring tools, Remote support tools, Ticketing system
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1w
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Help Desk Technician
Fort Worth, Texas, United States
OnsiteFull Time
ACH Child and Family Services
ACH Child and Family Services: Provides protection, residential care, and support for vulnerable families.
3+ YOEProvide technical helpdesk support, troubleshoot Windows/Microsoft environments, document tickets, support EHR software, and meet CompTIA A+ requirement within 60 days.
Microsoft Office, Active Directory, Exchange, Windows Script Host (WSH), electronic health records software
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IT Support Technician
Dallas, Texas, United States
OnsiteTemporary
Parry Labs
Parry Labs: Integrates open-architecture software and hardware for defense mission systems.
3+ YOEProvide level-1 helpdesk support, troubleshoot hardware/software and connectivity, provision workstations, manage access and inventory; US citizenship and relevant IT certifications preferred.
Windows, AD, O365, Intune, Sharepoint
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2w
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Service Support Analyst
Arlington, Texas, United States
$45k-$54k/yr OnsiteFull Time
PBS Systems
PBS Systems: Provides integrated software solutions for automotive dealership management.
High school diploma, valid driver’s license, strong customer-service/helpdesk skills, proficiency with Microsoft products, strong communication, decision-making, and documentation abilities.
Microsoft Windows 10, Microsoft Windows 11, Microsoft Outlook, Microsoft Excel, Microsoft Word, Microsoft Teams
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Technical Support Analyst
Fort Worth or Irving
OnsiteFull Time
FDH Aero
FDH Aero: Global supply chain and component distributor for aerospace industries
3+ YOEBachelor's or equivalent experience,3+ years supporting Microsoft desktop users,helpdesk/networking support,customer service,Active Directory,VOIP,O365 and basic networking knowledge.
Microsoft O365 Suite, Call Center unity, Active Directory, VOIP, TCIP, LAN/WAN
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LAN Support Technician II
Plano, Texas, United States
$55k-$61k/yr OnsiteFull Time
UNICOM Engineering
UNICOM Engineering: Designs and builds purpose-built application platforms and computing appliances.
2+ YOEProvide desktop and helpdesk support, configure user accounts and Exchange, troubleshoot OS/network/application issues, maintain inventory and documentation; 2+ years relevant experience preferred.
Windows 11, Windows Server 2008, Windows Server 2012, Windows Server 2016, Windows Server 2019, Windows Server 2025, M365, Word, Excel, Outlook, PowerPoint, Active Directory, Microsoft Exchange, Microsoft SQL, VPN
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2w
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IT Support Specialist
Arlington, Texas, United States
OnsiteFull Time
E-Space
E-Space: Builds sustainable LEO satellite networks for global IoT connectivity
1+ YOE1+ year helpdesk/IT support experience, local to Arlington area preferred, ability to support end users, systems, networking, and onboarding; scripting experience and familiarity with listed platforms preferred.
Microsoft 365, Entra ID, Intune, Okta, Twingate, Jira, Confluence, Bitbucket, Freshservice, PowerShell, Bash, Proxmox, VMware, NAS, UniFi
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4d
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Information Technology Analyst
Dallas, Texas, United States
OnsiteFull Time
Kimley-Horn
Kimley-Horn: Full-service consulting firm providing engineering, planning, and design services.
Provide regional IT helpdesk and local office IT support; install and support equipment and enterprise applications; perform data maintenance and assist with office moves. Bachelor's degree in IT or related field preferred.
Windows 10, Microsoft Office 365, Microsoft Teams, Microsoft OneDrive, Microsoft Exchange 365, Windows Server 2016, Active Directory, Windows Server 2012, NTFS
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1d
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Associate Network Engineer (DTAC/NOC Support engineer)
Richardson, Texas, United States
OnsiteFull Time
Prodapt
Prodapt: Provides digital engineering and IT consulting services for telecom.
3+ YOEExperience with LAN/WAN, routing protocols, QoS, troubleshooting and scripting; CCNA coursework; 3+ years Tier1/2/helpdesk or related experience; ability to work shifts and communicate with customers.
Vision, Velocloud, Viptela, Versa, Silver Peak, SDN (NFV), SDWAN
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1mo
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Help Desk Specialist II
Garland, Texas, United States
OnsiteFull Time
Maverick Power
Maverick Power: Designing and manufacturing modular, mission-critical power distribution systems.
2+ YOE2+ years IT helpdesk/desktop support experience; advanced troubleshooting for Windows/macOS; Microsoft 365, Active Directory, Intune experience; networking and security fundamentals; strong communication and root-cause focus.
Windows 10, Windows 11, macOS, Microsoft 365, Active Directory, Microsoft Entra ID (Azure AD), Microsoft Intune, MDM
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1mo
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IT Service Desk Manager
Denton, Texas, United States
$52k/yr OnsiteFull Time
University of North Texas System
University of North Texas System: Provides comprehensive higher education and research in North Texas.
3+ YOEBachelor's degree (or equivalent) and 3+ years computing experience; experience managing helpdesk workflows and student staff; knowledge of endpoint management, ticketing/SLA processes, inventory tracking, FERPA, and accessibility standards.
ServiceNow, Jira, Windows, macOS, Microsoft SCCM, Microsoft Intune, Microsoft Active Directory, Microsoft Entra ID
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1mo
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Analyst, Travel & Corporate Card
Coppell, Texas, United States
$51k-$68k/yr OnsiteFull Time
Dave & Buster's
Dave & Buster'sNASDAQ: PLAY: Operates entertainment complexes with dining and interactive arcade games.
3+ YOE3+ years T&E, audit, or accounting experience; proven SAP Concur experience; high school diploma/GED; Microsoft Office (Excel, Word, PowerPoint); helpdesk/support, analytical and communication skills.
SAP Concur, ERP, Microsoft Excel, Microsoft Word, Microsoft PowerPoint
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6d
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Technician - IT Service Desk
Dallas, Texas, United States
OnsiteFull Time
Energy Transfer
Energy TransferNYSE: ET: Operates energy infrastructure including pipelines, storage, and terminals.
0+ YOE0-2 years IT/helpdesk experience, high school diploma, Windows and POS desktop support experience preferred, LAN/WAN knowledge, ticketing system experience, strong customer service and communication skills.
Windows, Radiant, VeriFone, Fiscal, Passport, Local Area Network, Wide Area Network
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2w
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Service Support Analyst
Arlington, Texas, United States
$45k-$54k/yr OnsiteFull Time
PBS Systems
PBS Systems: Provides integrated dealership management software for automotive retailers.
High school diploma, valid driver's license, customer service/helpdesk experience preferred, strong Microsoft Windows and Office skills, travel up to one week per month, good communication and analytical skills.
Windows 10, Windows 11, Microsoft Outlook, Microsoft Excel, Microsoft Word, Microsoft Teams
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