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40 helpdesk jobs at 27 companies in Richardson, TX

1w
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Helpdesk Experience Manager
Logan or Mendon or Lehi or Longmont or Fort Worth
$119k-$149k/yr OnsiteFull Time
Autonomous Solutions
Autonomous Solutions: ASI develops autonomous vehicle systems and fleet management software.
7+ YOE7+ years IT service management experience, proven helpdesk leadership, hands-on SaaS administration, identity and access management (SSO/MFA), onboarding/offboarding automation, and cross-functional partnership skills.
Jamf, Intune, SSO, MFA, SaaS, chatbots, AI-powered helpdesk, ITIL
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1mo
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Helpdesk Specialist
DeSoto, Texas, United States
$60k-$65k/yr HybridFull Time
Adams Clinical
Adams Clinical: Independent clinical trial site network for pharmaceutical research.
1+ YOEBachelor's required; 1–3 years customer-facing IT support; strong written and verbal communication; Windows 10/11 and basic Mac troubleshooting; ticketing systems, VoIP, Microsoft 365; network basics (DHCP, DNS); 70+ wpm typing.
Windows 10, Windows 11, Mac OS X, DHCP, DNS, Microsoft 365, VoIP, ticketing systems
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1mo
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Remote Helpdesk Support Technician (Active Directory)
Dallas, Texas, United States
$50k-$55k/yr RemoteFull Time
Reynolds and Reynolds
Reynolds and Reynolds: Provides software and services for automotive retailers.
2+ YOE2+ years helpdesk/desktop support, IT certifications or technical education, Windows Active Directory experience, ticketing system proficiency, printer/scanner/wireless/network troubleshooting, knowledge of Windows Server and Microsoft Exchange.
Active Directory, Microsoft Windows Server 2003, Microsoft Windows Server 2008, Microsoft Windows Server 2012, Microsoft Exchange Server 2007, Microsoft Exchange Server 2010, Microsoft Exchange Server 2013
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3w
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IT Helpdesk Technician
Addison, Texas, United States
OnsiteMultiple Commitments Available
AEG Vision
AEG Vision: Operates a national network of comprehensive optometry practices.
2+ YOEHigh school/GED with 2+ years relevant experience. Strong communication, problem-solving, documentation, time-management, and cross-functional troubleshooting skills.
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IT Helpdesk Associate - REMOTE
Fort Worth, Texas, United States
$34k-$56k/yr RemoteFull Time
NTT DATA
NTT DATA: Global provider of IT and business consulting services.
1+ YOERequires high school diploma, 1+ year call center customer service and technical troubleshooting experience, English proficiency, communication skills, typing ability, and capability to work flexible shifts.
Epic, Cerner, McKesson, Meditech, Two-Factor Authentication
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1mo
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IT Helpdesk Support
Dallas, Texas, United States
OnsiteFull Time
City Electrical Factors
City Electrical Factors: A global distributor and manufacturer of electrical products and supplies.
1+ YOE1+ year help desk experience preferred; experience with ticketing systems; working knowledge of Microsoft Word and Excel; strong communication and phone skills.
Microsoft Word, Microsoft Excel, MS Teams
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2mo
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Service Desk Analyst 1
McKinney, Texas, United States
HybridAll Commitments Available
Netrio
Netrio: Managed IT services provider offering infrastructure and cybersecurity solutions.
IT helpdesk experience, triage calls, strong customer service, detail-oriented, able to follow procedures.
Monitoring tools, Remote support tools, Ticketing system
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IT Analyst
Montreal or Pittsburgh or Dallas or Sydney
HybridFull Time
Leap Event Technology
Leap Event Technology: Integrated technology platform for event ticketing, engagement, and marketing.
5+ YOEAssociate's degree required and bachelor's preferred; 5+ years in helpdesk or IT support, including 3+ years in enterprise IT, Google Workspace administration, and Windows and Mac support.
Google Workspace, Windows, Mac, Jamf, Kaseya, Sophos AV, Atlassian Jira Service Management
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3w
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Help Desk Technician
Fort Worth, Texas, United States
OnsiteFull Time
ACH Child and Family Services
ACH Child and Family Services: Provides protection, residential care, and support for vulnerable families.
3+ YOEProvide technical helpdesk support, troubleshoot Windows/Microsoft environments, document tickets, support EHR software, and meet CompTIA A+ requirement within 60 days.
Microsoft Office, Active Directory, Exchange, Windows Script Host (WSH), electronic health records software
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Service Support Analyst
Arlington, Texas, United States
$45k-$54k/yr OnsiteFull Time
PBS Systems
PBS Systems: Provides integrated software solutions for automotive dealership management.
High school diploma, valid driver’s license, strong customer-service/helpdesk skills, proficiency with Microsoft products, strong communication, decision-making, and documentation abilities.
Microsoft Windows 10, Microsoft Windows 11, Microsoft Outlook, Microsoft Excel, Microsoft Word, Microsoft Teams
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2w
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Technical Support Analyst
Fort Worth or Irving
OnsiteFull Time
FDH Aero
FDH Aero: Global supply chain and component distributor for aerospace industries
3+ YOEBachelor's or equivalent experience,3+ years supporting Microsoft desktop users,helpdesk/networking support,customer service,Active Directory,VOIP,O365 and basic networking knowledge.
Microsoft O365 Suite, Call Center unity, Active Directory, VOIP, TCIP, LAN/WAN
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LAN Support Technician II
Plano, Texas, United States
$55k-$61k/yr OnsiteFull Time
UNICOM Engineering
UNICOM Engineering: Designs and builds purpose-built application platforms and computing appliances.
2+ YOEProvide desktop and helpdesk support, configure user accounts and Exchange, troubleshoot OS/network/application issues, maintain inventory and documentation; 2+ years relevant experience preferred.
Windows 11, Windows Server 2008, Windows Server 2012, Windows Server 2016, Windows Server 2019, Windows Server 2025, M365, Word, Excel, Outlook, PowerPoint, Active Directory, Microsoft Exchange, Microsoft SQL, VPN
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2d
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Bilingual (French and English) Support Analyst (Sales Module)
Arlington or Canada or United States or Barbados
FieldFull Time
PBS Systems
PBS Systems: A North American business platform provider helping automobile dealerships manage sales, service, inventory, and accounting.
High school diploma, valid driver's license, French and English fluency, strong computer and communication skills, analytical ability, organization, and customer service, helpdesk, or dealership experience preferred.
Microsoft Windows 10, Microsoft Windows 11, Microsoft Outlook, Microsoft Excel, Microsoft Word, Microsoft Teams, Live Chat
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6d
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System Administrator
Fort Worth, Texas, United States
$79k-$102k/yr OnsiteFull Time
Veros Credit
Veros Credit: Provides subprime automotive financing and loan servicing for vehicle buyers.
5+ YOERequires 5+ years of helpdesk or Windows system administration experience, networking and Microsoft technologies expertise, Azure hybrid cloud experience, and a bachelor's degree in computer science or equivalent experience.
Linux, Microsoft Active Directory, Microsoft Exchange, Microsoft Windows Server, Microsoft Azure, Azure AD, Entra ID, Azure Virtual Machines, Azure Storage, SAN, VoIP, FSA, EAP, STD, LTD
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3w
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IT Support Specialist
Arlington, Texas, United States
OnsiteFull Time
E-Space
E-Space: Builds sustainable LEO satellite networks for global IoT connectivity
1+ YOE1+ year helpdesk/IT support experience, local to Arlington area preferred, ability to support end users, systems, networking, and onboarding; scripting experience and familiarity with listed platforms preferred.
Microsoft 365, Entra ID, Intune, Okta, Twingate, Jira, Confluence, Bitbucket, Freshservice, PowerShell, Bash, Proxmox, VMware, NAS, UniFi
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2d
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Bilingual (French and English) Support Analyst (Sales Module)
Arlington or Canada or United States or North America
OnsiteFull Time
PBS Systems
PBS Systems: Provides integrated dealership management software for automotive retailers.
High school diploma, valid driver's license, French and English fluency, strong computer skills with Microsoft products, customer service or helpdesk experience preferred, and strong analytical and organizational skills.
Microsoft Windows 10, Microsoft Windows 11, Microsoft Outlook, Microsoft Excel, Microsoft Word, Microsoft Teams, Apogees
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1mo
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Help Desk Specialist II
Garland, Texas, United States
OnsiteFull Time
Maverick Power
Maverick Power: Designing and manufacturing modular, mission-critical power distribution systems.
2+ YOE2+ years IT helpdesk/desktop support experience; advanced troubleshooting for Windows/macOS; Microsoft 365, Active Directory, Intune experience; networking and security fundamentals; strong communication and root-cause focus.
Windows 10, Windows 11, macOS, Microsoft 365, Active Directory, Microsoft Entra ID (Azure AD), Microsoft Intune, MDM
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1mo
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IT Service Desk Manager
Denton, Texas, United States
$52k/yr OnsiteFull Time
University of North Texas System
University of North Texas System: Provides comprehensive higher education and research in North Texas.
3+ YOEBachelor's degree (or equivalent) and 3+ years computing experience; experience managing helpdesk workflows and student staff; knowledge of endpoint management, ticketing/SLA processes, inventory tracking, FERPA, and accessibility standards.
ServiceNow, Jira, Windows, macOS, Microsoft SCCM, Microsoft Intune, Microsoft Active Directory, Microsoft Entra ID
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1mo
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Analyst, Travel & Corporate Card
Coppell, Texas, United States
$51k-$68k/yr OnsiteFull Time
Dave & Buster's
Dave & Buster'sNASDAQ: PLAY: Operates entertainment complexes with dining and interactive arcade games.
3+ YOE3+ years T&E, audit, or accounting experience; proven SAP Concur experience; high school diploma/GED; Microsoft Office (Excel, Word, PowerPoint); helpdesk/support, analytical and communication skills.
SAP Concur, ERP, Microsoft Excel, Microsoft Word, Microsoft PowerPoint
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2mo
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IT Help Desk Tier 1
Dallas or Orlando or Doral or Denver or Chicago or Owings Mills or Arlington or Richmond or Charlotte or North Charleston or Jacksonville or Nashville or Cleveland or United States
OnsiteFull Time
DEX Imaging: Provides office imaging equipment and managed document solutions.
2+ YOEIT Helpdesk Tier 1 support; high school diploma; 2+ years experience; CompTIA A+ preferred; knowledge of Windows, Mac OS X, Google Workspace and Office 365; hardware peripherals; strong customer service.
Windows, Mac OS X, Google Workspace, Office 365, Printers, Scanners, VPN
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