22 implementation success manager jobs at 20 companies in Georgia
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Implementation Manager
Atlanta, Georgia, United States
OnsiteFull Time
PayMitto: Provides embedded cross-border payment solutions for financial institutions.
7+ YOE7+ years project management/implementation experience in fintech/payments or B2B SaaS; managing concurrent client implementations; coordinating engineering, compliance, and client success; strong written and verbal communication.
Chicago or Connecticut or Georgia or North Carolina or Minnesota or Massachusetts or Iowa or Charlotte or Illinois or Colorado or District of Columbia or Idaho or Montana or Delaware or Kansas or Michigan or Austin or Maryland or Ohio or Indiana or Maine
RemoteFull Time
ItronNASDAQ: ITRI: Sells products and services for energy and water management.
3+ YOERequires 3+ years in implementation consulting, project management, business analysis, customer success, or SaaS deployments, with enterprise implementation leadership, requirements translation, project coordination, and strong communication skills.
Locality: Local video advertising solutions for broadcast and streaming.
2+ YOE2+ years in product support/customer success in SaaS, experience with implementations/onboarding, ability to translate technical details, strong communication and documentation skills, familiarity with Intercom, Zendesk, Atlassian, HubSpot, Microsoft Dynamics 365, or Salesforce.
Intercom, Zendesk, Atlassian, HubSpot, Microsoft Dynamics 365, Salesforce, LocalX
Pearly: Automates patient billing and collections for dental practices
2+ YOERequires 2–4 years in SaaS implementation, onboarding, or technical customer success; project management, software configuration and training, process documentation, and familiarity with HubSpot and customer support platforms.
Evident: Provides automated third-party risk and identity verification platforms.
3+ YOE3+ years in customer success or account management; onboarding/implementation experience; renewal and retention ownership; familiarity with insurance certificates (COIs); ability to translate contracts to system configuration; strong communication; Salesforce experience preferred.
Euna Solutions: Provides purpose-built cloud software for public sector organizations.
3+ YOEBachelor's degree, 3+ years customer success/implementation experience, project management skills, proficient in Salesforce and Microsoft Office, strong communication and analytical skills.
Locality: Unified platform for local broadcast and streaming video advertising.
2+ YOE2–4 years in product support/customer success or product adoption in SaaS; Bachelor's preferred; familiarity with Intercom, Zendesk, Atlassian, HubSpot, Microsoft Dynamics 365, Salesforce; implementation/onboarding experience; strong communication and documentation skills.
Intercom, Zendesk, Atlassian, HubSpot, Microsoft Dynamics 365, Salesforce, LocalX
AderantNYSE: ROP: Software solutions for law firm business and practice management.
3+ YOE3+ years client-facing B2B SaaS experience in customer success, implementation, or professional services; ability to drive adoption, realize value, mitigate risk, and coordinate cross-functional teams; strong communication and data-driven decision skills.
Barracuda: Sells cybersecurity software for email, network, and data protection.
3+ YOE3+ years in onboarding/professional services/customer success; strong project management, communication, and analytical skills; experience creating playbooks and onboarding content; bachelor’s degree in related field.
QAD: Provides cloud-based enterprise resource planning and supply chain software.
3+ YOEBachelor’s or master’s degree and 3–5+ years in sales, project implementation, or customer service; ERP/SaaS experience preferred; analytical, communication, and client relationship skills required.
United States or Wisconsin or West Virginia or Washington, DC or Washington or Virginia or Vermont or Utah or Texas or Tennessee or South Dakota or South Carolina or Rhode Island or Pennsylvania or Oregon or Oklahoma or Ohio or North Dakota or North Carolina or New York or New Mexico or New Jersey or New Hampshire or Nevada or Nebraska or Montana or Mississippi or Minnesota or Michigan or Massachusetts or Maryland or Maine or Louisiana or Kansas or Iowa or Indiana or Illinois or Idaho or Georgia or Florida or Connecticut or Missouri or Colorado or California or Wyoming
$25-$27/hrRemoteFull Time
Harris ComputerToronto Stock Exchange: CSU: A software provider delivering mission-critical solutions and health plan data services across multiple industries and regions.
Requires customer coordination, project management, issue resolution, communication, organization, adaptability, technical support, and Microsoft Office proficiency. SaaS implementation or Medicare knowledge is a plus.
Microsoft Word, Microsoft Excel, Microsoft Visio, Microsoft Project, SaaS
Norican Group: Provider of metal casting and surface preparation technology solutions.
Manage customer portfolios, analyze technical and business challenges, define and implement solutions, lead onboarding and training, provide first-level support, and identify upsell opportunities.
CapgeminiEuronext Paris: CAP: Provides global IT consulting and digital transformation services.
15+ YOERequires 15+ years of program management experience, multiple successful Pega implementations, enterprise transformation leadership, governance, risk and budget management, executive communication, and distributed team leadership. PMP or PgMP preferred.
Relay Payments: Digital payment platform for the trucking and logistics industries
3+ YOERequires 3+ years in sales, implementation, partner management, customer success, or account management; portfolio growth, retention, expansion, escalation management, data analysis, and executive communication skills.
Tata Consultancy ServicesNational Stock Exchange of India: TCS: Global provider of IT services, consulting, and business solutions.
6+ YOESuccessFactors Employee Central and Time Management certifications required; 6+ years experience; implementation and support of Employee Central and Time Off; knowledge of RBPs, Time Objects, business rules, workflows, and Integration Center.
SAP SuccessFactors Employee Central, Integration Center, ECP
Alabama or Arizona or Colorado or Florida or Georgia or Illinois or North Carolina or Texas or Orlando
$18-$25/hrRemotePart Time
DVM Elite: Strategic growth consultancy for independent medical practices.
3+ YOERequires 3+ years in account management, client success, project management, implementation, consulting support, operations, or similar client-facing work, plus CRM, KPI, communication, organization, and follow-through skills.
United States or San Jose or Draper or California or New York City or Seattle or Los Angeles County or Massachusetts or Austin or Utah or Dallas or Houston or Florida or North Carolina or Illinois or Colorado or Arizona or Georgia or Oregon or Pennsylvania
$79k-$112k/yrHybridFull Time
BILLNYSE: BILL: Automated financial operations software for small and midsize businesses.
2+ YOERequires 2+ years in software implementation, onboarding, or customer success; bachelor's degree; accounting software experience; AP workflow knowledge; strong communication, organization, and technical configuration skills.
Axle: AI-native infrastructure for automating insurance data and workflows.
6+ YOERequires 6+ years in solutions engineering, sales engineering, implementation, customer success, or customer-facing engineering; RESTful APIs, cloud services, SaaS architecture, and exceptional communication skills.
RESTful APIs, Figma, Application Programming Interface (API), Node.js, JavaScript, Point of Sale (POS), Loan Origination System (LOS)
First AdvantageNASDAQ: FA: Provides employment background screening and digital identity verification services.
3+ YOE3+ years in customer implementations supporting enterprise B2B SaaS; experience with sales and client success engagement, customer-focused, strong interpersonal, able to work independently and manage high-volume implementation tasks.
Atlanta or Boston or Illinois or New York or Raleigh or Texas or United States or Virginia or San Francisco or Bengaluru
RemoteFull Time
Instabase: Automates data extraction and analysis for unstructured enterprise content
6+ YOE6+ years customer-facing experience in enterprise customer success or implementation; proven renewal and expansion track record; executive communication; technical aptitude with APIs, LLMs/OCR/AI; SDLC familiarity; leadership and mentoring experience.