54 implementation success manager jobs at 39 companies in San Jose, CA
2mo
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Implementation Manager
San Francisco or Toronto
RemoteFull Time
5+ YOE5–7 years in implementation, customer success, or account management at a B2B SaaS company; bio/pharma industry experience; API and data infra familiarity; BS in STEM.
APIs, Data schemas, Historians, Bioreactor data systems, Cloud data infrastructure
1mo
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Implementation Manager
Austin or New York City or San Francisco
HybridFull Time
3+ YOEBachelor's degree,3+ years implementation/customer success/project management/technical consulting or financial analysis,proficiency with Microsoft Excel and Google Sheets,strong communication,attention to detail and problem-solving.
Microsoft Excel, Google Sheets, SQL, Salesforce
2mo
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Customer Success Manager/Implementation Consultant
Mountain View, California, United States
$80k-$95k/yr HybridFull Time
3+ YOE3+ years in post-sales implementation/onboarding for B2B SaaS; experience owning complex implementations, ERP/P2P consulting (NetSuite, Sage), strong project management, communication, and cross-functional collaboration.
NetSuite, Sage, Stampli, ERP, ChatGPT Enterprise
3mo
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Manager, Implementation (Global Payroll)
San Francisco or Seattle or New York City or Austin or United States
$94k-$171k/yr HybridFull Time
5+ YOE2+ Mgmt5+ years SaaS experience in professional services/implementation/customer success, 2+ years leading teams, strong prioritization, problem solving, and cross-functional collaboration skills.
Slack, Microsoft 365
1mo
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Senior Manager of Implementation Success - NYC Metro
New York City or Boston or Los Angeles or San Francisco or Oakland or San Jose or Seattle or Washington
$83k-$99k/yr RemoteFull Time
6+ YOE6+ years in K–12 education, edtech, or related field; school-based experience; strong data literacy, project management, and partner-facing skills; proficiency with Google Workspace, Excel/Sheets; ability to travel frequently across NYC and up to 10% nationally.
Google Workspace, Microsoft Excel, Google Sheets, Amazon QuickSight, Tableau, Looker, Google Data Studio
1w
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Senior Mid-Market Implementation Manager
New York City or San Francisco or Dallas
$104k-$127k/yr HybridFull Time
2+ YOEBachelor's degree, minimum 2 years account management/customer success experience in B2B SaaS, proven portfolio implementation delivery, stakeholder management, integrations experience, strong communication and organization.
PMS
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Customer Success Manager
San Francisco or New York City
$97k-$120k/yr HybridFull Time
3+ YOE3+ years in customer success/account management or implementation; lifecycle management from onboarding to renewal; experience managing a large book of accounts, onboarding/training, strong communication, and using data/CRM tools.
CRM
2mo
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Enterprise Select Implementation Consultant
United States or San Francisco or New York City or Washington
$101k-$153k/yr RemoteFull Time
6+ YOE6+ years in senior customer success/account management/consulting, enterprise SaaS and technical product experience, proven implementation and consultative skills, bachelor’s degree required, strong communication and problem-solving.
Tofu
3mo
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AI Success Manager, West
San Francisco or United States
$140k-$200k/yr HybridFull Time
3+ YOE3+ years in technical deployment/implementation management; strong SDLC/Agile; AWS/Azure/GCP fundamentals certification; excellent PM and communication skills.
Cloud, SaaS, DevOps, SSO, API integrations
1mo
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Customer Success Manager
San Francisco, California, United States
HybridFull Time
4+ YOE3–6 years in customer success/account management/implementation (at least 4 years preferred), 2+ years selling into or serving health systems, familiarity with Epic and Cerner, enterprise renewals experience, Salesforce/Gainsight/ChurnZero proficiency, strong communication and data-driven skills.
EHR, Epic, Cerner, Salesforce, Gainsight, ChurnZero
2mo
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Customer Success Manager (EMEA)
New York City or Los Angeles or San Francisco or Austin or Buenos Aires or São Paulo or London or Berlin or Barcelona or Tel Aviv or Bangalore or Beijing or Seoul or Spain or Europe
RemoteFull Time
3+ YOE3+ years in SaaS client services/customer success/account management; experience leading technical implementations; strong knowledge of mobile marketing/ad tech; excellent communication and presentation skills; Bachelor’s in Business or Marketing.
ChatGPT, Claude, Gemini
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Implementation Specialist
New York City or San Francisco
$100k-$150k/yr HybridFull Time
5+ YOE5+ years in finance or fund accounting systems, bachelor's in accounting/business (or equivalent experience), strong accounting knowledge, process and systems orientation, collaboration with Product/Engineering/Customer Success, analytics fluency; CPA preferred.
1w
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Senior Customer Success Manager - Moveworks
Santa Clara, California, United States
$114k-$199k/yr RemoteFull Time
5+ YOE5+ years in customer success/account management/implementation in SaaS; supports mid-market/enterprise; strong executive relationship, change management, and technical communication skills; bachelor’s or equivalent.
ServiceNow, LLMs
1d
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Founding Customer Success Manager
San Francisco, California, United States
OnsiteFull Time
3+ YOERequires 3+ years in customer success, implementation, or onboarding at a B2B SaaS company, strong communication, technical setup skills, organization, and comfort working independently in ambiguity.
API
2mo
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Implementation Engineer (Forward Deployed), Customer Success & Integrations
San Mateo, California, United States
HybridFull Time
5+ YOE5+ years in forward-deployed/integration implementation engineering for B2B SaaS; degree in CS/engineering or equivalent; hands-on API/REST/JSON experience; Workato/iPaaS and ERP/CRM integrations (Eclipse, SAP, Salesforce); AI/LLM tooling; strong customer-facing and project management skills.
Workato, iPaaS, API, REST, JSON, Webhooks, Eclipse, SAP, Salesforce, AI, LLM
2mo
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Senior CSM - Implementation & Onboarding Lead
Paris or Seoul or Luxembourg or San Francisco
HybridFull Time
7+ YOE7+ years experience (minimum), including 3+ years in Customer Success/Implementation/Technical Onboarding; technical experience with API integrations; proficiency with automation and CS tools; fluent English; based in Paris/Île-de-France preferred.
Zapier, Make, n8n, HubSpot, Intercom, Notion, Jira, Gainsight, sd-jwt-js
1w
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Senior Customer Success Manager - Moveworks
Santa Clara, California, United States
$114k-$199k/yr RemoteFull Time
5+ YOERequires 5+ years in customer success, account management, implementation, or consulting within SaaS; enterprise customer experience, executive relationship skills, AI and workflow knowledge, and a bachelor's degree or equivalent.
AI Assistant, LLMs, ServiceNow, ITSM, HR systems, enterprise automation, workflow platforms
1mo
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Senior Enterprise Customer Success Manager
Toronto or San Francisco
HybridFull Time
5+ YOE5+ years in Customer Success/Account Management/Implementation at B2B SaaS, enterprise experience, proven renewal/expansion ownership, strong stakeholder management and change management skills.
1mo
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Customer Success Manager, Commercial (EST)
San Francisco or United States
$135k-$153k/yr HybridFull Time
2+ YOE2+ years B2B SaaS CSM experience managing 40+ accounts, 2+ years product implementation/onboarding, 1+ year SDR experience, familiarity with Outreach/Salesloft/Salesforce/HubSpot/Apollo, strong communication and data-driven customer success skills.
Outreach, Salesloft, Salesforce, HubSpot, Apollo
2w
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Product Success Senior Manager, Strategy & Operations T0
San Francisco, California, United States
$180k-$270k/yr HybridFull Time
Deep accounting fluency (ASC 606), customer-facing implementation experience, ability to configure AI systems and map accounting logic, strong organization and stakeholder management, data/analytics proficiency; CPA preferred.
APIs, ERPs
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