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43 implementation success manager jobs at 35 companies in Berkeley, CA

2mo
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Implementation Manager
San Francisco or Toronto
RemoteFull Time
Invert
Invert: Bioprocess AI software for biopharma and sustainable product development.
5+ YOE5–7 years in implementation, customer success, or account management at a B2B SaaS company; bio/pharma industry experience; API and data infra familiarity; BS in STEM.
APIs, Data schemas, Historians, Bioreactor data systems, Cloud data infrastructure
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4d
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Implementation Manager
Austin or New York City or San Francisco
HybridFull Time
Dealpath
Dealpath: Cloud platform for real estate investment and deal management.
3+ YOEBachelor's degree,3+ years implementation/customer success/project management/technical consulting or financial analysis,proficiency with Microsoft Excel and Google Sheets,strong communication,attention to detail and problem-solving.
Microsoft Excel, Google Sheets, SQL, Salesforce
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1mo
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Customer Success Manager/Implementation Consultant
Mountain View, California, United States
$80k-$95k/yr HybridFull Time
Stampli
Stampli: AI-powered accounts payable and financial operations automation platform.
3+ YOE3+ years in post-sales implementation/onboarding for B2B SaaS; experience owning complex implementations, ERP/P2P consulting (NetSuite, Sage), strong project management, communication, and cross-functional collaboration.
NetSuite, Sage, Stampli, ERP, ChatGPT Enterprise
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2mo
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Manager, Implementation (Global Payroll)
San Francisco or Seattle or New York City or Austin or United States
$94k-$171k/yr HybridFull Time
Rippling
Rippling: Unified platform managing workforce HR, IT, and finance operations
5+ YOE2+ Mgmt5+ years SaaS experience in professional services/implementation/customer success, 2+ years leading teams, strong prioritization, problem solving, and cross-functional collaboration skills.
Slack, Microsoft 365
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3w
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Senior Manager of Implementation Success - NYC Metro
New York City or Boston or Los Angeles or San Francisco or Oakland or San Jose or Seattle or Washington
$83k-$99k/yr RemoteFull Time
New Classrooms
New Classrooms: Provides personalized math learning solutions and software for schools.
6+ YOE6+ years in K–12 education, edtech, or related field; school-based experience; strong data literacy, project management, and partner-facing skills; proficiency with Google Workspace, Excel/Sheets; ability to travel frequently across NYC and up to 10% nationally.
Google Workspace, Microsoft Excel, Google Sheets, Amazon QuickSight, Tableau, Looker, Google Data Studio
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3w
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Customer Success Manager
San Francisco or New York City
$97k-$120k/yr HybridFull Time
Hover
Hover: Creates 3D property models and measurements from smartphone photos.
3+ YOE3+ years in customer success/account management or implementation; lifecycle management from onboarding to renewal; experience managing a large book of accounts, onboarding/training, strong communication, and using data/CRM tools.
CRM
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1mo
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Enterprise Select Implementation Consultant
United States or San Francisco or New York City or Washington
$101k-$153k/yr RemoteFull Time
Samsara
SamsaraNYSE: IOT: Connected Operations Cloud platform for physical operations and IoT.
6+ YOE6+ years in senior customer success/account management/consulting, enterprise SaaS and technical product experience, proven implementation and consultative skills, bachelor’s degree required, strong communication and problem-solving.
Tofu
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2mo
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AI Success Manager, West
San Francisco or United States
$140k-$200k/yr HybridFull Time
Glean
Glean: AI platform for enterprise search and automated workplace agents
3+ YOE3+ years in technical deployment/implementation management; strong SDLC/Agile; AWS/Azure/GCP fundamentals certification; excellent PM and communication skills.
Cloud, SaaS, DevOps, SSO, API integrations
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2w
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Customer Success Manager
San Francisco, California, United States
HybridFull Time
Rainfall Health
Rainfall Health: AI-powered compliance and reimbursement platform for hospitals.
4+ YOE3–6 years in customer success/account management/implementation (at least 4 years preferred), 2+ years selling into or serving health systems, familiarity with Epic and Cerner, enterprise renewals experience, Salesforce/Gainsight/ChurnZero proficiency, strong communication and data-driven skills.
EHR, Epic, Cerner, Salesforce, Gainsight, ChurnZero
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1mo
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Customer Success Manager - AI
San Francisco, California, United States
OnsiteFull Time
FleetWorks
FleetWorks: Automates freight brokerage operations using AI voice and email agents.
Professional B2B customer success/account management/implementation experience, builder mindset for 0-to-1 processes, technical aptitude for requirements gathering and integrations, strong communication and collaboration with engineering.
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2w
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Senior Customer Success Manager
Barcelona or New York City or San Francisco or Dallas or Europe
€93k-€101k/yr OnsiteFull Time
Canary Technologies
Canary Technologies: Provides AI-powered guest management software for the hospitality industry.
5+ YOE5+ years SaaS customer success experience managing enterprise accounts; fluent Spanish and English; Bachelor’s degree; experience with complex implementations, data literacy, project management; proficiency with Gainsight, Salesforce, Claude; regional travel.
Gainsight, Salesforce, Claude
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1mo
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Implementation Specialist
New York City or San Francisco
$100k-$150k/yr HybridFull Time
Foresight
Foresight: AI-driven data infrastructure for private market investment firms.
5+ YOE5+ years in finance or fund accounting systems, bachelor's in accounting/business (or equivalent experience), strong accounting knowledge, process and systems orientation, collaboration with Product/Engineering/Customer Success, analytics fluency; CPA preferred.
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1mo
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Customer Success Manager (EMEA)
New York City or Los Angeles or San Francisco or Austin or Buenos Aires or São Paulo or London or Berlin or Barcelona or Tel Aviv or Bangalore or Beijing or Seoul or Spain or Europe
RemoteFull Time
Singular
Singular: Marketing measurement platform for unified analytics and attribution.
3+ YOE3+ years in SaaS client services/customer success/account management; experience leading technical implementations; strong knowledge of mobile marketing/ad tech; excellent communication and presentation skills; Bachelor’s in Business or Marketing.
ChatGPT, Claude, Gemini
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1mo
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Implementation Engineer (Forward Deployed), Customer Success & Integrations
San Mateo, California, United States
HybridFull Time
Parspec
Parspec: AI platform for construction product selection and procurement.
5+ YOE5+ years in forward-deployed/integration implementation engineering for B2B SaaS; degree in CS/engineering or equivalent; hands-on API/REST/JSON experience; Workato/iPaaS and ERP/CRM integrations (Eclipse, SAP, Salesforce); AI/LLM tooling; strong customer-facing and project management skills.
Workato, iPaaS, API, REST, JSON, Webhooks, Eclipse, SAP, Salesforce, AI, LLM
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1mo
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Senior CSM - Implementation & Onboarding Lead
Paris or Seoul or Luxembourg or San Francisco
HybridFull Time
Hopae
Hopae: Provides decentralized digital identity and verification infrastructure.
7+ YOE7+ years experience (minimum), including 3+ years in Customer Success/Implementation/Technical Onboarding; technical experience with API integrations; proficiency with automation and CS tools; fluent English; based in Paris/Île-de-France preferred.
Zapier, Make, n8n, HubSpot, Intercom, Notion, Jira, Gainsight, sd-jwt-js
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2mo
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Customer Success
San Francisco, California, United States
OnsiteFull Time
Krea
Krea: Develops generative AI tools for image and video creation.
Experience in Customer Success or Account Management; creative background; strong understanding of creative workflows; product onboarding and implementation; excellent communication; proactive in early-stage environment.
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1w
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Senior Enterprise Customer Success Manager
Toronto or San Francisco
HybridFull Time
Accord
Accord: Platform for managing B2B sales processes and customer onboarding.
5+ YOE5+ years in Customer Success/Account Management/Implementation at B2B SaaS, enterprise experience, proven renewal/expansion ownership, strong stakeholder management and change management skills.
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2w
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Customer Success Manager, Commercial (EST)
San Francisco or United States
$135k-$153k/yr HybridFull Time
Nooks
Nooks: AI platform that automates B2B sales dialing and prospecting.
2+ YOE2+ years B2B SaaS CSM experience managing 40+ accounts, 2+ years product implementation/onboarding, 1+ year SDR experience, familiarity with Outreach/Salesloft/Salesforce/HubSpot/Apollo, strong communication and data-driven customer success skills.
Outreach, Salesloft, Salesforce, HubSpot, Apollo
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1mo
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Enterprise Customer Success Manager, AMER
San Francisco or New York
$180k-$240k/yr HybridFull Time
Notion
Notion: Provides a unified workspace for notes, documents, and project management.
7+ YOE7+ years in Customer Success or Account Management; end-to-end ownership from adoption to renewal; strong discovery; AI/workflow implementation; articulate value to executives; create playbooks; cross-functional collaboration.
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3w
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Enterprise Customer Success Manager - Upper Midwest Region
New York City or San Francisco or London or Sydney
$132k-$165k/yr OnsiteFull Time
Sigma Computing
Sigma Computing: Cloud-native analytics platform featuring a spreadsheet-style interface.
7+ YOEBachelor's degree, 7+ years in customer success/account management in SaaS or analytics, strong SQL and analytical skills, experience with cloud analytics platforms (Snowflake, Databricks, Redshift, BigQuery), ETL and BI implementation experience, excellent communication.
SQL, Python, Snowflake, Databricks, Redshift, BigQuery
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