28 implementation success manager jobs at 24 companies in Sanborn, NY
3mo
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Implementation Manager
San Francisco or Toronto
RemoteFull Time
5+ YOE5–7 years in implementation, customer success, or account management at a B2B SaaS company; bio/pharma industry experience; API and data infra familiarity; BS in STEM.
APIs, Data schemas, Historians, Bioreactor data systems, Cloud data infrastructure
1mo
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Implementation Manager
Toronto, Ontario, Canada
$80k-$110k/yr HybridFull Time
4+ YOE4+ years in implementation/onboarding or customer success (SaaS preferred); strong communication and training skills; comfortable with AI tools, basic SQL, and technical configuration; highly organized.
ChatGPT, Claude, SQL, Intercom, Zendesk, Linear
1w
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Customer Implementation Manager
North York or Toronto or North America
$80k-$100k/yr OnsiteFull Time
Requires SaaS onboarding, customer service or success experience; strong communication, organization, negotiation, analytical, and technical skills; CRM, project management, and customer success platform knowledge; bachelor's degree or equivalent.
Artificial Intelligence (AI), CRM software, project management tools, CS platforms, MacBook
1mo
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Onboarding Success Manager
Toronto, Ontario, Canada
$80k-$90k/yr HybridFull Time
5+ YOE5+ years owning customer implementations or projects (preferably SaaS), strong project/program management, excellent communication, ability to learn technical regulated domains, manage concurrent implementations.
2mo
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Customer Success Manager
Toronto, Ontario, Canada
HybridFull Time
3+ YOE3-5 years in B2B SaaS customer success/account management managing SMB and mid-market accounts; strong stakeholder relationship, analytical, implementation, QBR, renewal and expansion skills.
HubSpot, Omni, Canva, Figma
3w
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Senior Customer Success Specialist - Software Implementation & Onboarding
Toronto or Sherwood Park
$65k-$75k/yr RemoteFull Time
5+ YOERequires 5+ years in customer success, client onboarding, software implementation, training, or similar client-facing work; SaaS experience, project management, enterprise onboarding, and technical aptitude.
Microsoft Excel, Learning Management Systems (LMS), Human Resources Information Systems (HRIS), Environmental, Health, and Safety (EHS)
1mo
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Customer Success Manager (Procurement)
Oakville, Ontario, Canada
$66k-$83k/yr HybridFull Time
3+ YOEBachelor's degree, 3+ years customer success/implementation/support experience, project management skills, proficiency in Salesforce and Microsoft Office, strong communication and stakeholder management.
Salesforce, Microsoft Office
1w
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Customer Success Manager - UAE
Dubai or Toronto or London or New York City or San Francisco or Montreal or Paris or Berlin or Seoul
RemoteFull Time
8+ YOERequires 8+ years in customer success, account management, consulting, or technology delivery; 3–5 years with UAE enterprises; enterprise implementation experience; and fluent Arabic and English.
AI, AI/ML, GenAI, LLM
2w
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Senior Customer Success Manager
Toronto, Ontario, Canada
HybridFull Time
5+ YOEBachelor's degree required; 5–6+ years in customer success, professional services, or technical consulting; enterprise customer management, SaaS implementation, strong communication, and C-suite relationship skills.
SFDC, Gainsight, SaaS
4d
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Support & Implementation Manager, Cloud Communications
United States or Canada or Vancouver or Toronto or Calgary or Dublin or Manchester or Sydney or Barcelona or Bogotá
$120k-$180k/yr RemoteFull Time
3+ YOERequires 3+ years leading technical support, customer success, or implementation teams; VoIP/SIP, networking, PBX, provisioning, SLA, ticket workflow, people leadership, and customer de-escalation skills.
VoIP, SIP, RTP, NAT, SIP ALG, PBX, Yealink, Polycom, Kazoo, AI
2mo
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Manager, Enterprise Customer Success
Toronto or New York City
$155k-$207k/yr HybridFull Time
7+ YOE3+ Mgmt7+ years in SaaS customer success or implementations, 3+ years managing teams, enterprise account experience, AI/tooling familiarity, strong coaching, forecasting, and commercial skills.
ChatGPT, Claude, Granola, Slack, Gorgias AI Agent, APIs
1mo
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Senior Enterprise Customer Success Manager
Toronto or San Francisco
HybridFull Time
5+ YOE5+ years in Customer Success/Account Management/Implementation at B2B SaaS, enterprise experience, proven renewal/expansion ownership, strong stakeholder management and change management skills.
5d
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Customer Success Manager (Dutch-speaking)
Utrecht or Toronto
HybridFull Time
2+ YOERequires 2+ years in customer-facing Customer Success, Support, Onboarding, or Implementation, ideally in B2B SaaS or AV/event rental; fluent Dutch and English; strategic, analytical, structured, and collaborative.
Vitally, Windows, Linux, Mac
2w
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Customer Success Lead
Toronto, Ontario, Canada
HybridFull Time
5+ YOE5–7 years in Customer Success, Account Management, Implementation, or similar; enterprise customer ownership; adoption, retention, renewal, expansion, executive communication, CRM, and cross-functional product experience.
Attio, APIs
1mo
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Enterprise Customer Success Manager
Toronto, Ontario, Canada
$105k-$120k/yr HybridFull Time
5+ YOE5+ years managing enterprise B2B SaaS customers, strong executive communication, program management, stakeholder engagement, commercial awareness, and ability to lead complex implementations.
HRIS, API
1mo
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Asst Dir-Customer Success Management
Toronto, Ontario, Canada
$97k-$141k/yr OnsiteFull Time
5+ YOERequires 5–8+ years in insurance, actuarial consulting, or financial reporting systems; IFRS 17 expertise; client-facing stakeholder management; software implementation experience; AI tool proficiency; English fluency; and a relevant degree.
RiskIntegrity, IFRS 17, artificial intelligence, AI
1w
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Client Success Specialist
Toronto, Ontario, Canada
$55k-$60k/yr OnsiteContract
3+ YOEAround 3 years in customer-facing service, support, or implementation; experience owning outcomes, managing onboarding projects, resolving issues, communicating clearly, and adapting to shifting priorities.
AI, Lone Wolf
1mo
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Customer Onboarding Manager
Vancouver or Plano or Foster City or Tel Aviv or Toronto or London or Amsterdam or Tbilisi or Medellin
$88k-$110k/yr HybridFull Time
4+ YOERequires 4+ years in implementation, project management, consulting, onboarding, or SaaS customer success; strong communication and project management skills. SaaS, ERP, accounting, and web application experience preferred.
NetSuite, QuickBooks, Intacct, HTML, CSS, JavaScript
2w
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Customer Activation Manager
Toronto or Durham Regional Municipality County or Halton Regional Municipality County or Peel Regional Municipality County or York Regional Municipality County
$100k-$140k/yr HybridFull Time
3+ YOERequires 3–5 years in SaaS or fintech implementation, onboarding, customer success, or solutions; technical aptitude with integrations, payment workflows, and APIs; strong communication and project management skills.
APIs
1d
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Strategic Account Manager
United States or New York City or Toronto
$125k-$160k/yr RemoteFull Time
Significant strategic customer success, consulting, workforce, education technology, government technology, or implementation experience; strong project management, executive communication, problem-solving, and stakeholder alignment skills.
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