24 incident analyst jobs at 23 companies in Jackson, GA
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Incident and Problem Management Analyst
Atlanta, Georgia, United States
OnsiteFull Time
Inspire Brands: Managing and operating a global portfolio of restaurant brands.
3+ YOELead major incident response, coordinate cross-functional technical teams, perform root cause analysis, produce executive incident communications, and improve ITSM processes (3+ years experience).
Inspire Brands: Operates a global portfolio of multi-brand restaurant chains.
3+ YOEBachelor's in CS/IT/MIS, 3+ years enterprise ITSM experience supporting incident, major incident and problem management, ServiceNow experience, RCA facilitation, executive communications, and cross-team coordination.
Cybersecurity Staff Analyst | Incident & Problem Management (Remote)
Atlanta, Georgia, United States
$120k-$190k/yrRemoteFull Time
The Home DepotNYSE: HD: Retailer of home improvement products and construction materials.
8+ YOERequires 8 years of work experience, bachelor's degree or equivalent, U.S. work authorization, and knowledge of incident, problem, change management, IT systems, and ITIL V4 Foundation.
Atlanta or Plano or Boston or St. Petersburg or St. Louis or Morristown or Hyderabad
$54k-$68k/yrHybridFull Time
Zelis: Providing healthcare payment and claims cost management solutions.
2+ YOE2+ years healthcare privacy or compliance experience, foundational HIPAA knowledge, incident triage and investigation support, privacy training and awareness, strong organizational and analytical skills, bachelor's degree or equivalent experience.
Neptune Technology Group: Neptune manufactures water measurement and automated data collection systems for utilities.
2+ YOE2+ years in cybersecurity or IT with SOC experience; incident investigation and response, familiarity with SIEM/EDR/SOAR, CrowdStrike/Chronicle/Microsoft Defender, scripting (PowerShell/Python), and knowledge of NIST/CIS/ISO controls.
CrowdStrike Falcon, Google SecOps (Chronicle), Microsoft Defender, SIEM Platforms, Endpoint Detection and Response (EDR) Platforms, Security Orchestration, Automation, and Response (SOAR), MITRE ATT&CK Framework, NIST, CIS Controls, ISO 27001, PowerShell, Python
UKG: Provider of workforce management and human capital management software.
5+ YOE5+ years hands-on digital forensics and incident response; deep expertise across endpoint, memory, network, cloud, Windows/Linux; scripting (Python/PowerShell/Bash); SIEM/EDR/SOAR experience; incident command and threat hunting skills.
Aerwave: Provides managed WiFi platforms for multifamily residential buildings.
0+ YOEMonitor and troubleshoot network devices and services, respond to incidents, maintain logs and reports; high school diploma required, 0-2 years networking/IT experience preferred, basic networking knowledge and Microsoft Office proficiency.
Omnissa: Provides AI-driven digital workspace and endpoint management software solutions.
2+ YOE2+ years in security monitoring/incident response, experience with SIEM, cloud and endpoint security, scripting (Python/PowerShell), SOAR, DLP, IAM, and security/compliance frameworks.
SIEM, Azure, Microsoft Defender for Azure, Crowdstrike Falcon, Trellix DLP, Microsoft Identity, SOAR, Tines, Python, PowerShell
NCR VoyixNYSE: VYX: Provides checkout software and kiosks for retailers and restaurants.
2+ YOE2+ years incident response experience, knowledge of network and systems security, experience with threat intelligence and incident handling, ability to automate detections, and strong communication and analytical skills; bachelor’s degree preferred; security certifications preferred.
ServiceNow, Recorded Future, Insight VM, Rapid7, MITRE ATT&CK Framework, NIST SP 800-61, NIST Cybersecurity Framework, ISO 27001
RayonierNYSE: RYN: Owns and manages timberlands while developing real estate projects.
6+ YOE6+ years IT operations/support experience, expert Windows and endpoint troubleshooting, Active Directory and Office 365 mastery, strong communication, and ability to lead incident response and operational improvements.
Microsoft Office 365, Microsoft Active Directory, PowerShell, DNS, DHCP, VPN, TCP/IP
Shepherd Center: Provides rehabilitation for brain and spinal cord injuries.
Bachelor's degree in IT/Information Security required; information security certifications required or in progress; vendor certs from Cisco and Microsoft a plus; ability to lift up to 50 lbs; flexible hours during incidents.
Intercontinental ExchangeNYSE: ICE: Operates global financial exchanges, clearing houses, and mortgage platforms.
3+ YOERequires 3–5+ years in production support, IT operations, or systems operations; platform expertise; incident management; independent project leadership; and mentoring. Bachelor's degree and ITIL Foundation preferred.
ACI WorldwideNASDAQ: ACIW: Powering the world's real-time electronic payments ecosystem.
5+ YOE5+ years technical support/product operations experience in payments or fintech; proficiency with SQL, APIs, SFTP, log review, Jira/CRM; strong communication and incident/problem management skills.
SQL, REST, SOAP, JSON, XML, SFTP, Jira, Salesforce, ServiceNow, Zendesk, Microsoft Teams
Washington or Atlanta or Austin or Baltimore or Chicago or Virginia
$94k-$131k/yrHybridFull Time
DLA Piper: Global law firm providing comprehensive legal and business services.
7+ YOE7+ years in cybersecurity, Bachelor's in Information Security/Cybersecurity required, professional certs (e.g., CISSP, GIAC, SANS) preferred, SIEM/EDR/IDS/IPS and vendor tool experience, incident response and vulnerability management expertise.
Security Incident and Event Management (SIEM), Endpoint Detection and Response (EDR), Intrusion Detection/Prevention Systems (IDS/IPS), Microsoft Defender, CrowdStrike, Palo Alto Networks, malware sandbox, DNS, Active Directory, Exchange
8+ YOEBachelor's in systems engineering or related, minimum 8 years application administration experience, SAP experience, application lifecycle management, incident management, agile and project methodology knowledge.
AGCONYSE: AGCO: Manufactures and distributes agricultural machinery and precision farming equipment.
4+ YOEBachelor’s degree or equivalent in CS/Cybersecurity; 4–5+ years in security operations, incident response, or detection engineering; leadership in incidents; cloud, network, endpoint, and identity security; SIEM/SOAR; scripting; strong communication.
Philadelphia or Atlanta or Atlantic City or Montgomery County or Boston or Charlotte or Chicago or Dallas or Denver or Chester County or Greensboro or Greenville or Kansas City or Las Vegas or Los Angeles or Miami or Minneapolis or Morristown or New York or Oklahoma City or Pittsburgh or Princeton or Raleigh or San Francisco or Sarasota or Seattle or Bucks County or Washington or West Palm Beach or Wilmington
$100k-$155k/yrOnsiteFull Time
Fox Rothschild: National law firm providing comprehensive legal services.
5+ YOEBachelor's in information security (or equivalent), 5+ years information security experience including security operations/incident response, knowledge of NIST and MITRE ATT&CK, threat & vulnerability management, playbook development, strong communication.
DMI: Provides end-to-end digital transformation and managed IT services.
2+ YOEProvide Level 1 IT support via ServiceNow, phone, email and chat; perform initial troubleshooting and remote remediation; document incidents in ServiceNow. Requires High School diploma, 2+ years deskside support, U.S. citizenship, ITIL preferred.