119 technical support manager jobs at 87 companies in Jackson, GA
3w
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Manager, Technical Support Engineering
Indianapolis or Atlanta or Seattle
$123k-$186k/yr HybridFull Time
10+ YOE10+ years relevant experience with people leadership; cloud specialization; proven trusted-advisor consulting skills; C-level influencing; ability to manage support KPIs and drive customer value.
Salesforce, Agentforce
3w
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Technical Support Team Lead
Atlanta, Georgia, United States
HybridFull Time
3+ YOE3+ years application support lead/manager experience, people management, ITIL problem and incident management, SLA/OLA delivery, strong communication and customer-service skills.
Zendesk, JIRA
2mo
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Customer Experience and Technical Support Manager
Norcross, Georgia, United States
$100k-$145k/yr OnsiteFull Time
7+ YOE3+ Mgmt7+ years technical/customer-facing support experience, 3+ years managing customer relationships, strong technical aptitude with SCADA/RTU/telemetry, proficiency with Microsoft Office, and ability to travel 10-25% domestically.
SCADA, RTU, PLC, HMI, Microsoft Excel, Microsoft Word, Microsoft Outlook, Microsoft Teams
2w
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Sr Technical Support Analyst
Norcross or Omaha
HybridFull Time
5+ YOE5+ years technical support/product operations experience in payments or fintech; proficiency with SQL, APIs, SFTP, log review, Jira/CRM; strong communication and incident/problem management skills.
SQL, REST, SOAP, JSON, XML, SFTP, Jira, Salesforce, ServiceNow, Zendesk, Microsoft Teams
2mo
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Technical Support Engineer
Atlanta, Georgia, United States
$85k-$100k/yr HybridContract
3+ YOE3+ years technical support/engineering experience, bachelor’s in CS/IT or equivalent, hands-on network/security product experience (firewalls, VPNs, endpoint), protocol troubleshooting, customer communication, mentoring, scripting (Python/Bash) a plus; CCNA/CISSP/CEH desirable.
CrowdStrike, SentinelOne, Palo Alto, Cisco, Fortinet, tcpdump, HTTP Archive (HAR), Python, Bash
1d
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Technical Program Manager I
Atlanta or Boston or Scottsdale or Seattle or Sterling
$92k-$148k/yr HybridFull Time
Experience supporting complex enterprise organizations, business analysis, requirements gathering, technical collaboration, cross-functional delivery, customer communication, and analytical problem-solving.
1w
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Full-Time Technical Support Specialist
Atlanta, Georgia, United States
$54k/yr OnsiteFull Time
3+ YOEAssociate's degree and three years of related experience required; experience may substitute for the degree year-for-year. Requires IT support, hardware, software, networking, troubleshooting, communication, and training skills.
Microsoft operating systems, helpdesk, computer networks, network infrastructure, fiber cabling, copper cabling
2d
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Technical Account Manager (Atlanta,GA)
Atlanta, Georgia, United States
$118k-$178k/yr HybridFull Time
4+ YOERequires a technical degree or equivalent experience, 4+ years supporting or managing complex B2B SaaS solutions, enterprise account experience, project management, technical acumen, and strong communication skills.
HCM, Payroll, Financials, SaaS
2w
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Technical Sales Manager
Conyers or Atlanta
$83k-$110k/yr HybridFull Time
6+ YOEBachelor's degree or equivalent experience, 6–8 years in customer service, support, or sales, strong technical and process expertise, data interpretation, problem-solving, communication, and business acumen.
Microsoft Power BI, Agile Applications, RFA tool, Quoting Tool, Project Container, Item Explorer, Windchill, ADC, acuitybrands.com, Salesforce
2mo
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Technical Account Manager
Richmond or Washington or Atlanta or United States
OnsiteFull Time
3+ YOEBachelor's degree and 3+ years in post-sales/customer advocacy or professional services; experience with enterprise networks, routing/switching, network security, Windows/Red Hat environments, mobile device deployments, technical support, sales engineering, and strong communication skills.
iboss Cloud Platform, SWG, RBI, CASB, PKI, SSL/TLS, Windows Server, Red Hat Linux, BIND, iOS, Android, Chromebook, Windows, Mac
7h
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Technical Account Manager, AWS Enterprise Support, Strategic Industries
San Francisco or Sunnyvale or Seattle or Arlington or Atlanta or Herndon or Dallas
$131k-$204k/yr OnsiteFull Time
3+ YOERequires a bachelor's degree, 3+ years of technical engineering experience, and troubleshooting experience across three distributed-systems domains; AWS, cloud, and customer-facing technical lead experience preferred.
AWS, EC2, S3, DynamoDB, RDS, Lambda, CloudFront CDN, IoT, Compute, Storage, Database, Big Data, Networking, Serverless, DevOps
1w
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Technical Account Manager, Google Cloud Consulting
Atlanta or Austin or Chicago or Addison
$114k-$163k/yr OnsiteFull Time
5+ YOEBachelor's degree or equivalent practical experience, 5 years in customer-facing technical implementation or transformation roles, and experience with cloud operations, support, escalations, or consulting.
Google Cloud
1w
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Technical MATM Consultant
Atlanta, Georgia, United States
$80-$85/hr RemoteContract
Hands-on Manhattan Active Transportation Management configuration and support experience, TMS integration design, REST APIs, JSON, troubleshooting, production support, analytical skills, and technical communication.
Manhattan Active Transportation Management, REST APIs, JSON, SQL, CI/CD
3d
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Technical Support Analyst, CoStar Real Estate Manager & Visual Lease - Atlanta, GA
Atlanta, Georgia, United States
OnsiteFull Time
1+ YOEBachelor's degree required; strong communication, organization, troubleshooting, and independent learning skills. Experience with Windows applications, SaaS, CRM, and SQL preferred; 1+ year customer experience preferred.
Windows, SaaS, Salesforce, SQL, CRM
3d
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Technical Support Analyst, CoStar Real Estate Manager & Visual Lease - Atlanta, GA
Atlanta, Georgia, United States
OnsiteFull Time
Bachelor's degree required; strong communication, organization, troubleshooting, and learning skills. Requires Windows application troubleshooting, SaaS understanding, and willingness for after-hours and on-call work.
Windows, SaaS, Salesforce, SQL
2mo
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Technical Customer Advisor
Atlanta, Georgia, United States
OnsiteFull Time
1+ YOEBachelor's degree in business/technical field, 1+ years technical customer support experience preferred in hazardous waste/materials; basic technical/system skills, strong judgment, organization, time/stress management, and customer communication.
RPM
2d
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SharePoint Support Services
Atlanta, Georgia, United States
OnsitePart Time
3+ YOEBachelor's degree or equivalent experience, 3+ years relevant IT experience including 2+ years SharePoint, Nintex experience, technical support, documentation, training, and ability to obtain CDC clearance.
Microsoft SharePoint, Nintex
1mo
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Operations Technical Specialist - Seasonal
Riverdale, Georgia, United States
FieldFull Time, Seasonal
H&R Block: A tax services focused on helping clients and supporting associates with training and benefits.
Provide hands-on operational, technical, and logistical support for seasonal tax office openings, maintenance, hardware setup, inventory management, and basic troubleshooting.
Microsoft Outlook, Microsoft Teams, Microsoft Office
3d
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Aviation Technical Systems Specialist
Washington or College Park or Atlantic City or Oklahoma City or Fort Worth or Renton
$112k-$174k/yr OnsiteFull Time
1+ YOEOne year of specialized experience equivalent to FV-J or FG/GS-13 supporting National Airspace System programs, identifying risks and safety, performance, and reliability issues, and recommending solutions.
National Airspace System (NAS), ARSR, NDAG, COMSEC, NDGG, USAF MAR, NDRR, NDRB, NDSB, NDFD, SF-50, eOPF
2mo
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TechOps Commercial Products Sales Support Manager
Atlanta, Georgia, United States
OnsiteFull Time
5+ YOE5+ years in technical/analytical roles in MRO/aviation or similar; lead cross-functional deals; strong financial modeling and analytical skills; expert Microsoft Excel; strong communication and negotiation; travel as needed.
Microsoft Excel
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