173 incident manager jobs at 114 companies in Needham, MA
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Senior Incident Manager
Johnston or Iselin or Boston
$100k-$135k/yr OnsiteFull Time
5+ YOELead enterprise incident response for P1/P2 incidents; 5+ years in IT service/incident management; ServiceNow experience; ITIL knowledge; strong written and verbal communications.
ServiceNow
1mo
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Sr. Associate, Incident Manager, Incident Management Hub (IMH)
Quincy or United States
$94k-$160k/yr OnsiteFull Time
10+ YOEBachelor's degree; 10+ years incident management/IT operations experience; bilingual English/Spanish; hands‑on Dynatrace and observability (Splunk) experience; Linux/Windows familiarity; strong stakeholder communication and incident leadership skills.
Dynatrace, Splunk, Linux, Windows, Microsoft Office, ITIL
3mo
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Manager, Incident Response
Stamford or Atlanta or Chicago or Boston or Minneapolis or Charlotte or New York City or Philadelphia or Austin or Dallas or McLean
OnsiteFull Time
5+ YOE5+ years incident response experience, bachelor\u0002s degree or equivalent, hands-on SIEM/EDR/DLP experience, strong stakeholder management, ability to lead investigations and present to executives.
SIEM, EDR, DLP, threat intelligence platforms, NIST, SANS
1mo
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Major Incident Management Analyst
Chicago or Salisbury or Quincy
$86k-$129k/yr HybridFull Time
3+ YOEBachelor's degree or equivalent, 3+ years in technical or incident management with team leadership, strong IT infrastructure knowledge, experience with incident processes, Agile/Waterfall familiarity, and strong communication and analytical skills.
Agile, Waterfall
1mo
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Major Incident Analyst II
Somerville, Massachusetts, United States
$75k-$110k/yr HybridFull Time
Mass General Brigham: Provides integrated medical care, research, and clinical training services.
5+ YOE5+ years in technical application/analyst or development roles, experience with major incident management and ITSM, ITIL certification preferred, BS/BA or equivalent experience accepted, willing to join 24x7 on-call rotation.
ITSM, ITIL, Microsoft Teams
2mo
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Senior Analyst - Cyber Incident Respose
Boston, Massachusetts, United States
$110k-$160k/yr OnsiteFull Time
5+ YOEMinimum 5+ years in cyber security and incident management; knowledge of NIST/ISO, DFS Part 500, DORA; strong writing; IT systems knowledge; ability to prioritize and communicate effectively.
PowerPoint, Excel
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Sr. Technical Program Manager, Cybersecurity Remediation
Cambridge, Massachusetts, United States
$146k-$234k/yr HybridFull Time
8+ YOE8+ years technical program or cybersecurity program management experience; experience leading cross-functional remediation programs, vulnerability management, incident/audit remediation, metrics and executive reporting.
vulnerability management platforms, GRC tools, NIST, ISO 27001, CIS
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Associate Program Operations Manager
Boston, Massachusetts, United States
$75k-$85k/yr FieldFull Time
Manage day-to-day program delivery across customer sites, monitor KPIs and SLAs, lead root cause analysis, resolve incidents, maintain HubSpot data, partner with stakeholders, and travel to client sites as needed.
HubSpot, Looker
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Public Works Manager
Seabrook, New Hampshire, United States
$79k-$91k/yr OnsiteFull Time
5+ YOEBachelor's preferred; 5+ years progressively responsible public works or municipal operations experience; supervisory and municipal experience preferred; valid driver's license required; CDL, FEMA Incident Command, APWA certifications preferred.
2mo
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Security Manager
Boston, Massachusetts, United States
OnsiteFull Time
3.5+ YOESecurity management experience (3-4 years); patrol duties; incident review; staff leadership and safety program involvement.
1mo
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Part Time SOC Operator - $24.10/hour
Billerica, Massachusetts, United States
$24/hr OnsitePart Time
2+ YOEHigh school diploma, 2+ years SOC/GSOC/command center or related experience, 24/7 operations experience, incident management knowledge, strong communication, and ability to work rotating shifts including nights and weekends.
2w
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Manager, Cyber Defense
New York City or Boston or Washington or San Francisco
$194k-$285k/yr OnsiteFull Time
Proven information security and incident response experience with people leadership, on-call incident command, global collaboration, and automation/AI orientation.
2mo
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IT Infrastructure Manager, Cloud Platform
Pittsburgh or Boston or Toronto
HybridFull Time
10+ YOE5+ Mgmt10+ years in infrastructure/cloud roles; Azure/AWS; Terraform; CI/CD; cloud governance; incident and change management; leadership.
Terraform, Azure, AWS, Azure DevOps, GitHub Actions, Jenkins, Python, PowerShell, Bash
2w
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IT Risk Manager
Newton, Massachusetts, United States
$110k-$137k/yr OnsiteFull Time
5+ YOEBachelor's degree plus 5+ years IT or banking experience; expertise in IT security, firewall/patch/antimalware management, incident response, project management, regulatory (FFIEC/FDIC) knowledge, and AI awareness.
VDI, LAN, WAN
1mo
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Manager- Facilities Eng
Nashua, New Hampshire, United States
$118k-$201k/yr OnsiteFull Time
5+ YOE5+ MgmtManage facility operations and a technical workforce; experience with HVAC, boilers, generators, fire protection, CMMS (Maximo), budgeting, regulatory compliance; ability to obtain Secret clearance and complete HAZWOPPER/Incident Commander training.
Maximo, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, BMS Software GUI
2w
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Escalation Manager
Boston, Massachusetts, United States
$85k-$105k/yr HybridFull Time
6+ YOE6+ years in enterprise support/CS/TPM/incident management in SaaS, 3+ years handling executive high-severity escalations, experience with enterprise accounts and partnering with Product/Engineering, strong executive communication, data-driven root-cause skills.
1w
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Manager, Cyber Defense
New York City or Boston or Washington or United Kingdom or Finland or India
$194k-$285k/yr OnsiteFull Time
Requires information security leadership experience, incident response or related expertise, security team mentoring, global collaboration, sound incident judgment, and strong communication with technical and executive stakeholders.
Covey, AI
16h
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Cloud Operations Manager
Plzeň or Foxborough or Europe or North America or Asia
Kč90k-Kč160k/mo OnsiteFull Time
5+ YOE2+ MgmtBachelor's degree in computer science or related field, 5+ years in technology/software, 2+ years managing others, and experience with Azure, AWS, DevOps, infrastructure, incident, and service operations.
Microsoft Azure, AWS, Azure DevOps, ADFS, AAD, OAuth2, SAML, Modbus, BACnet, OPC, .NET Core, C#, Azure App Services, Azure Functions, Event Hub, IoT Hub, Redis, Cosmos DB, Table Storage, Blob Storage, Azure SQL, Swagger, ODATA, SQL, T-SQL, Azure Monitoring, Log Analytics, KQL, Python, PowerShell, SFDC
3w
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Software Engineering Manager
Pawtucket, Rhode Island, United States
OnsiteFull Time
7+ YOE3+ Mgmt7+ years software/DevOps experience with 3+ years managing engineering teams; hands-on cloud, containerization, CI/CD, incident response, and integrations experience; bachelor's degree or equivalent preferred.
GCP, AWS, Azure, ServiceTrade, Workato, Snowflake
2w
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Manager of Client Safety
Cranston, Rhode Island, United States
$90k-$100k/yr OnsiteFull Time
5+ YOE5+ years leadership in healthcare/behavioral health/quality/risk; experience designing enterprise policies, incident management, investigations, and training; strong analytics and communication skills.
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