35 it service manager jobs at 32 companies in Upton, MA
2w
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IT Manager
Lincoln, Rhode Island, United States
OnsiteFull Time
5+ YOEBachelor's in CS/Information Services,5+ years IT management experience (food/beverage preferred),cybersecurity experience,MS SQL Server and Microsoft Office proficiency,project and supervisory experience.
MS SQL Server, Microsoft Office, Infor SyteLine
3d
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Manager, IT Service Management Office (Hybrid Schedule)
Berlin or Windsor or Westwood or New Hampshire
HybridFull Time
10+ YOE3+ MgmtBachelor's degree or equivalent, 10+ years in IT and management, 3+ years in leadership, ITIL certification, and 5+ years managing ServiceNow. Lean Six Sigma certification preferred.
ServiceNow, ITIL, Lean, Six Sigma, Agile, CMDB, BCM, SPM, APM, TPM
2mo
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Associate Director, IT Service Management
Boston or United States
$162k-$180k/yr HybridFull Time
6+ YOE5+ MgmtBachelor's in CS/MIS required; 6+ years healthcare or related experience and 6+ years in IT operations/service management with 5+ years leadership; ITIL v4/v5 required; experience with enterprise ITSM and standards such as COBIT or ISO/IEC 20000.
ServiceNow, CMDB, COBIT, ISO/IEC 20000, Agile, Lean, DevOps
2w
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IT Service Management (ITSM) Specialist - Configuration Management
Windsor or Des Moines or Boston or Jacksonville or Atlanta or New York City or Charleston or Charlotte
$71k-$119k/yr OnsiteFull Time
4+ YOE4+ years in ITSM, ServiceNow and CMDB experience preferred, IT Asset/Configuration Management knowledge, Bachelor's degree or equivalent preferred, ITIL foundation preferred, Excel proficiency.
ServiceNow, CMDB, Software Asset Management (SAM) Professional, Common Services Data Model (CSDM), Microsoft Excel
3mo
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Senior Manager, End User Service IT
Lexington, Massachusetts, United States
$139k-$187k/yr HybridFull Time
10+ YOE10+ years in End User Services/IT Operations; ITSM; vendor management; leadership; enterprise service governance.
FreshService, Microsoft Intune, Microsoft 365
1mo
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IT Specialist
Auburn, Massachusetts, United States
$24-$30/hr OnsiteFull Time
Provide phone and walk-up IT support, resolve incident and service request tickets, perform deskside support, asset management, and assist with documentation and projects; strong communication and SLA awareness required.
1d
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SUPV IT SPECIALIST (CUSTSPT/PROJMGT)
Hanscom Air Force Base or Fort Meade or Limestone or Rome or Chambersburg or Mechanicsburg or New Cumberland or Philadelphia or Arlington
$126k-$187k/yr OnsiteFull Time
1+ YOERequires one year of IT experience equivalent to the next lower federal grade, demonstrating attention to detail, customer service, oral communication, problem solving, IT project leadership, customer support, and supervisory capability.
IT systems, computer
1d
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IT Specialist
Salt Lake City or Seattle or Phoenix or Los Angeles or San Francisco or Denver or Washington or Miami or Atlanta or Chicago or Indianapolis or New Orleans or Boston or Minneapolis or Kansas City or Albuquerque or New York City or Oklahoma City or Portland or Austin or Albany or Arlington or Baltimore or Cleveland or Dallas or Detroit or Eatontown or Hines or Houston or Little Rock or Long Beach or Nashville or Oakland or Orlando or Philadelphia or Pittsburgh or San Antonio or Martinsburg or Shepherdstown or St. Louis or St. Petersburg or Tampa
$106k-$138k/yr OnsiteFull Time
1+ YOERequires U.S. citizenship, one year of specialized IT experience equivalent to GS-12, cybersecurity and contingency planning expertise, and demonstrated attention to detail, customer service, communication, and problem solving.
NIST, FISMA, ATO, Iridium Satellite phones, VSAT systems, NICE Cybersecurity Workforce Framework, USA Hire, USAJOBS, SF-50, DD-214, SF-15, Adobe, PDF, GIF, JPG, JPEG, PNG, RTF, TXT, ODT, Word, DOC, DOCX, Microsoft Excel
5d
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IT Support Specialist
East Providence, Rhode Island, United States
$42k-$50k/yr OnsiteFull Time
2+ YOERequires 2+ years of IT support experience, Microsoft 365 and Windows expertise, ticketing and service management familiarity, strong communication, and reliable transportation; IT degree or equivalent experience required.
Microsoft 365, Windows, Electronic Health Record (EHR), NextGen, ITIL
1mo
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IT Desktop Support Manager (Teradyne, North Reading) (North Reading, MA, US)
North Reading, Massachusetts, United States
$106k-$169k/yr OnsiteFull Time
5+ YOE2+ MgmtBachelor's in IT or related (or equivalent experience); 5+ years IT desktop support experience with 2+ years in leadership; expertise in Windows, Active Directory, Microsoft 365; experience with ServiceNow or Jira Service Management and AI/automation tools.
Windows, Active Directory, Microsoft 365, Microsoft Copilot, Jira Service Management, ServiceNow
5d
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IT Services Supervisor
Cambridge, Massachusetts, United States
OnsiteFull Time
Requires two years of post-secondary education or relevant experience, supervisory ability, strong organization, customer service, communication, problem-solving, and prioritization skills.
ticket queues, phone, service desk
1w
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Director I, IT Service Owner - Data & AI Platforms
Falls Church or Nashua
$153k-$261k/yr OnsiteFull Time
12+ YOEBachelor's degree,12+ years enterprise data/platform experience,proven leadership with Snowflake,Dataiku,Power BI,Semarchy,Collibra,strong security and platform roadmap experience.
Snowflake, Dataiku, Power BI, Semarchy, Collibra
3w
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Senior Director - IT Infrastructure
Waltham, Massachusetts, United States
$208k-$221k/yr OnsiteFull Time
10+ YOE3+ Mgmt10+ years in IT infrastructure and operations with 3+ years in senior leadership; experience with on‑prem, hybrid and cloud (Azure/AWS); service desk/ITSM ownership; vendor and budget management; bachelor's or equivalent.
Azure, AWS, VMware, Hyper-V, Entra ID, Active Directory, Intune, MDM, MFA, PAM, ServiceNow, SD-WAN, LAN/WAN, VPN, SAN, NAS
4w
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IT/OT Engineer III
Foxborough, Massachusetts, United States
$100k-$120k/yr OnsiteFull Time
3+ YOEBS degree or equivalent; 3+ years DeltaV or 5+ years OT/IT service experience; virtualization, networking, cybersecurity, troubleshooting, lifecycle management; ability to travel extensively in New England.
Emerson, DeltaV, Rockwell, Dell, VMware, Hyper-V, Cisco, Microsoft Windows
1mo
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IT Office Support Engineer
Cambridge, Massachusetts, United States
OnsiteFull Time
2+ YOE2+ years IT support experience, hands-on with Windows/macOS/Linux endpoints, MDM/endpoint management, AV/meeting room systems, basic networking, IT procurement and asset management, Jira Service Management experience, Google Workspace familiarity.
Windows, macOS, Linux (Ubuntu), JumpCloud, Jira Assets, Google Meet, Zoom Rooms, Microsoft Teams, Jira Service Management, ServiceNow, Freshdesk, Google Workspace
2d
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Exp Sr Assc, Hlthcare IT Consl
McLean or Los Angeles or Washington or Troy or New York City or Houston or Chicago or Grand Rapids or Baltimore or Richmond or Memphis or Raleigh or Boston or San Jose or San Francisco or Austin or Kalamazoo or Spokane or Denver or Fort Worth or Atlanta or Orlando or Dallas or Wilmington or Phoenix or San Antonio or Milwaukee or Madison or Melville or Woodbridge or Stamford or Miami or Philadelphia or Charlotte or Greenville or West Palm Beach or Costa Mesa or St. Louis or Fort Lauderdale or Seattle or Rosemont or Pittsburgh or Tulsa or Cincinnati or Cleveland or Columbus or Akron or Cherry Hill or Tampa or Minneapolis or Salt Lake City or Norfolk or Jacksonville or Boulder or Nashville or Oak Brook or Las Vegas or Indianapolis or San Diego or Potomac or Walnut Creek or Omaha
$80-$120/hr FieldFull Time
3+ YOERequires a bachelor's degree or 5+ years with EHR/practice management systems, 3+ years healthcare experience, Epic/Cerner/athenaIDX/Allscripts, Microsoft Office, PowerPoint, Visio, and SharePoint.
Epic, Cerner, athenaIDX, Allscripts, Microsoft PowerPoint, Microsoft Office Suite, Microsoft Visio, Microsoft SharePoint
1w
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Manager II Fixed Assets
Carlisle or Quincy or Salisbury or Scarborough
$109k-$188k/yr HybridFull Time
8+ YOEBachelor's degree or equivalent in accounting or related fields, 8+ years of progressive accounting or operational experience, SAP, Coupa, Service Channel, and project systems experience; CPA preferred.
SAP, Coupa, Service Channel, FP&A, IT
1mo
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Director of IT Enterprise Systems
Rochester or Syracuse or Uniondale or Buffalo or New York or Stamford or Litchfield or White Plains or Hartford or Albany or Ithaca or Boston or New Haven
$120k-$200k/yr HybridFull Time
Harris Beach Murtha: Law firm providing legal representation and professional advisory services.
5+ YOE5+ years IT management experience in a law firm or professional services environment; strong SQL Server skills; experience leading enterprise application architecture, integrations, upgrades, and data quality efforts; bachelor’s preferred.
SQL Server
1mo
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Managed IT Services Level II Technician
Warwick, Rhode Island, United States
$25-$26/hr OnsiteFull Time
3+ YOE3+ years help desk/IT support experience (MSP experience preferred). Hands-on with Windows 10/11, Microsoft 365/Office 365, Exchange, Active Directory, networking (DNS, DHCP, VPN), hardware diagnostics, PSA and RMM tools. Strong troubleshooting and communication skills.
Windows 10, Windows 11, Microsoft 365, Microsoft Exchange, Microsoft OneDrive, Microsoft SharePoint, Microsoft Teams, Active Directory, PSA, RMM, AV/EDR, SonicWall, WatchGuard, TCP/IP, DNS, DHCP, VPN, firewalls
3mo
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Verizon Store Manager
Waltham, Massachusetts, United States
$80k/yr OnsiteFull Time, Part Time
Manage store operations, supervise staff, oversee budgets, drive sales, ensure customer service and safety compliance.
POS, IT skills, Sales software
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