213 service delivery manager jobs at 119 companies in Upton, MA

2w
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Service Delivery Manager
Acton, Massachusetts, United States
RemoteFull Time
Apps Associates
Apps Associates: Consulting and managed services for enterprise cloud applications.
Proven service delivery experience within Oracle ERP/Fusion ecosystem; strong SLAs/KPIs knowledge, team leadership, client management, ITIL/Agile familiarity, ServiceNow and integration platform experience, bachelor's degree or equivalent.
ServiceNow, Oracle Integration Cloud (OIC), Boomi, MuleSoft, Oracle ERP/Fusion
1w
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Service Delivery Manager
New York City or Boston
$130k-$140k/yr RemoteFull Time
Astronomer
Astronomer: Managed data orchestration platform powered by Apache Airflow.
5+ YOE5+ years in project management or professional services in SaaS/technical environments; experience building/managing technical project plans and coordinating technical stakeholders.
Astro, Apache Airflow
1w
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Service Delivery Specialist
New York or Norton
$53k-$95k/yr OnsiteFull Time
T-Mobile
T-MobileNASDAQ: TMUS: Provides wireless network services and mobile communication devices.
0+ YOE0-3 years managing B2B service delivery for public-sector or regulated customers; knowledge of telecommunications, governance and compliance; strong documentation, communication, and cross-functional coordination skills.
1w
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Service Delivery Specialist
New York City or Norton
$53k-$95k/yr OnsiteFull Time
T-Mobile
T-MobileNASDAQ: TMUS: Provides wireless voice, data, and mobile internet services.
0+ YOE0-3 years managing B2B service deliveries in regulated/public-sector environments; knowledge of telecommunications, strong documentation, compliance, cross-functional coordination, communication, and problem-solving skills.
1d
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District Service Delivery Manager
Stoughton, Massachusetts, United States
$51k-$160k/yr OnsiteFull Time
Clean Harbors
Clean HarborsNYSE: CLH: Provides environmental, energy, and industrial services.
Bachelor's degree in business, environmental science, engineering, or related field; extensive comparable experience may substitute. Requires OSHA training, logistics knowledge, budgeting, financial, customer relationship, and change management skills.
1w
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Senior Performance & Service Delivery Manager - Hybrid
Hudson, New Hampshire, United States
$150k-$254k/yr HybridFull Time
BAE Systems
BAE SystemsLondon Stock Exchange: BA: Provides advanced defense, aerospace, and security technology solutions.
Must have active Secret clearance, experience managing IT project portfolios, PMO governance, labor reporting, dashboarding (Power BI/Tableau/ServiceNow), and learning strategy; PMP preferred.
ServiceNow, Power BI, Tableau, Microsoft Power Platform
1w
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Technical Delivery Manager
Quincy or Boston
$120k-$203k/yr HybridFull Time
State Street
State StreetNYSE: STT: Provides investment servicing and management to institutional investors.
5+ YOEBachelor’s degree, 5+ years in technical delivery, project, Scrum, or service delivery roles, and security operations experience. Requires NIST knowledge and Confluence, Jira, and MS Office proficiency.
Confluence, Jira, Microsoft Office, NIST, SIEM, EDR
22h
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District Service Delivery Manager
Stoughton, Massachusetts, United States
$51k-$160k/yr OnsiteFull Time
Clean Harbors
Clean HarborsNYSE: CLH: Provides hazardous waste management and industrial cleaning services.
Bachelor's degree in business, environmental science, engineering, or related field preferred; comparable experience may substitute. Requires OSHA training, DOT/RCRA knowledge, logistics, budgeting, customer relations, and change management skills.
AI
1mo
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Client Service and Delivery Manager, Global Fund Services
Chicago or Boston
$103k-$175k/yr HybridFull Time
Northern Trust
Northern TrustNASDAQ: NTRS: Financial services for individuals, families, and global institutions.
Extensive client servicing and fund services experience, strong finance/accounting knowledge, college degree or equivalent experience, leadership and communication skills.
1mo
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Regional Service Manager
Littleton, Massachusetts, United States
RemoteFull Time
Peak Technologies
Peak Technologies: Provides enterprise mobility, printing, and supply chain technology solutions.
Manage regional service delivery and a team of 10-15 customer service engineers, use service management systems and performance metrics, drive operational improvements, and travel up to 50% for customer and employee engagements.
1w
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Service CCaaS Technology Delivery Lead
Boston or Milwaukee or Dallas or Columbus or Kirkland or Cincinnati or New York City or Cleveland or Oklahoma City or Austin or Albany or Chicago or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Raleigh or Minneapolis or Mountain View or Scottsdale or Morristown or San Francisco or Denver or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Arlington or Atlanta or Redmond or Bentonville or Beaverton or Nashville or San Diego
$113k-$302k/yr HybridFull Time
Accenture
AccentureNYSE: ACN: Global provider of management consulting and technology services.
8+ YOERequires 8+ years in technology transformation, 7+ years leading large-scale CCaaS projects, and experience with CCaaS platforms, strategic planning, stakeholder engagement, change management, and Agile delivery.
AWS, Google CCAI, Genesys, NICE, Salesforce, Oracle, Microsoft Dynamics, IFS, Sprinklr, Twilio, Waterfall, Agile
1w
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Manager, Delivery - Forward Deployed Squads (CXAI)
Charlottesville or Boston or Durham or Columbus
$100k-$160k/yr HybridFull Time
TELUS Digital
TELUS Digital: Provides global digital customer experience and business transformation solutions.
7+ YOERequires 7+ years in software development industry roles, client-services project leadership, Fortune 500 delivery experience, technical problem-solving, executive communication, and experience with complex software projects.
FueliX, Scrum, Kanban, API
1mo
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Junior Service Delivery Executive [REMOTE JOB]
Nashua or New Hampshire or United States
$118k-$201k/yr RemoteFull Time
BAE Systems
BAE SystemsLondon Stock Exchange: BA: Designs and manufactures advanced defense and aerospace systems.
4+ YOEBachelor's degree (or equivalent) with ~4 years' relevant IT experience; strong IT service delivery, cyber assurance/compliance, ITIL v4 knowledge; stakeholder management, communication, and analytical skills; ability to obtain Secret clearance; U.S. person/citizen required.
Microsoft Office, ITIL v4 Foundations
1w
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Service CCaaS Technology Delivery Lead
Albany or Arlington or Atlanta or Austin or Beaverton or Bentonville or Boston or Carmel or Charlotte or Chicago or Cincinnati or Cleveland or Columbus or Culver City or Denver or Des Moines or Detroit or Hartford or Houston or Irving or Kirkland or Miami or Milwaukee or Minneapolis or Morristown or Mountain View or Nashville or New York City or Oklahoma City or Overland Park or Philadelphia or Pittsburgh or Raleigh or Redmond or Sacramento or San Diego or San Francisco or Scottsdale or Seattle or St. Louis or St. Petersburg or Walnut Creek or United States
$113k-$302k/yr HybridFull Time
Accenture
AccentureNYSE: ACN: Global professional services firm providing consulting and technology solutions.
8+ YOE7+ MgmtRequires 8+ years in CCaaS transformation, 7+ years leading large-scale projects and strategic change, Agile and Waterfall experience, stakeholder leadership, and experience with AWS, Google CCAI, Genesys, NICE, or service platforms.
AWS, Google CCAI, Genesys, NICE, Salesforce, Oracle, Microsoft Dynamics, IFS, Sprinklr, Twilio, Agile SDLC, Waterfall
2mo
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Delivery Driver
Waltham, Massachusetts, United States
OnsiteFull Time
D-Boy Maytag Home Appliance Center
D-Boy Maytag Home Appliance Center: Independent retailer focused on home appliances and related services.
1+ YOEDelivery driver with 1 year driving experience, valid license, ability to lift 50-100 lbs, operate delivery vehicle, strong time management, and independent work ethic.
Forklift, Pallet jack
17h
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Solutions Delivery Manager
Boston or San Francisco
$150k-$200k/yr HybridFull Time
Benchling
Benchling: Cloud platform for biotechnology research and development.
6+ YOERequires a chemistry or life sciences bachelor's degree, 6+ years of relevant lab experience, 2+ years in customer-facing roles, chemistry expertise, lab informatics proficiency, and strong communication and problem-solving skills.
Benchling
1mo
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Delivery Account Manager
Braintree, Massachusetts, United States
$26/hr FieldFull Time
PRIDE Industries
PRIDE Industries: Social enterprise providing facilities management and manufacturing services.
3+ YOE3+ years operations experience; satisfactory driving record and valid driver\u0019s license; high school diploma/GED; intermediate computer literacy; customer service, troubleshooting, inventory and vehicle operation skills.
2mo
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Bike Delivery Courier
Boston, Massachusetts, United States
$18/hr FieldPart Time
Insomnia Cookies
Insomnia Cookies: Retail bakery chain specializing in late-night cookie delivery.
Must be 18+, legally authorized to work in the U.S., own a non-motorized bicycle and smartphone with data, have strong time management, use a delivery app, and provide professional customer service.
4d
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Delivery Driver Associate
Middleborough, Massachusetts, United States
$24/wk FieldFull Time, Part Time
Dashtribution Logistics
Dashtribution Logistics: Local logistics provider specializing in last-mile package delivery services.
Valid driver's license, clean driving record, package-lifting ability, reliability, time management, and comfort using smartphones or GPS devices. Delivery experience is not required.
GPS
2w
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Service Operations Program Manager
Westborough or Washington
$110k-$150k/yr RemoteFull Time
LG Energy Solution Michigan
LG Energy Solution Michigan: Manufactures lithium-ion batteries for electric vehicles and energy storage.
6+ YOEBachelor's degree,6+ years program or service operations experience,knowledge of O&M processes,stakeholder management,program prioritization,PMP preferred,data quality mindset,experience with cross-functional delivery.
AEROS Cloud, AEROS EMS, EMO AI, Softwrench (IBM Maximo), SAP, Salesforce, SCADA/EMS