16 it support engineer jobs at 16 companies in Everett, MA
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IT Support Engineer
Waltham, Massachusetts, United States
$51k-$80k/yrOnsiteFull Time
ZoomInfoNASDAQ: GTM: Provides B2B contact data and sales intelligence software.
2+ YOE2+ years technical support experience, knowledge of Windows/MacOS, Active Directory and Jamf basics, ability to troubleshoot desktop/hardware/web apps, train users, and follow ITIL practices.
Applause: Digital quality assurance and crowdtesting for software products.
2+ YOE2+ years IT support experience; proficiency with Windows and Mac OS, networking, Microsoft Office; strong communication and problem-solving skills.
Windows 10, Windows 11, Mac OS, Microsoft Word, Microsoft Excel, Microsoft Outlook, Active Directory, VMware, IPSec VPNs, SSL VPN, RADIUS, 802.11x, Linux OS, Mac OS X Server, Google Apps, Windows Server, Cisco IOS, Powershell, JAMF Pro
EAB: Providing research and technology solutions to educational institutions.
2+ YOE2+ years IT support experience; proficiency with Windows and Mac OS, networking, MS Office; strong communication and problem-solving skills.
Windows 10, Windows 11, Mac OS, MS Office, Word, Excel, Outlook, VMware, IPSec VPNs, SSL VPN, RADIUS, 802.11x, Active Directory, Linux OS, Mac OS X Server, Google Apps, Windows Server (2012,2016,2019), Cisco IOS, Powershell, JAMF Pro
Xantrion: Managed IT services and cybersecurity for mid-sized organizations.
3+ YOE3+ years technical support experience, strong customer service, troubleshooting Windows/Mac and MS Office, ConnectWise ticketing, ability to travel periodically and work 9am-6pm PT, strong communication skills.
ConnectWise, Microsoft Office, Microsoft Excel, Windows 7, Windows 10, Mac OS, Android, iOS
5+ YOE5-8 years IT experience; strong scripting (PowerShell/Bash/Python); deep MS 365, Azure AD, Windows 11; Intune; networking; AV; endpoint security; automation; mentorship; strong communication.
PowerShell, Bash, Python, Microsoft 365, Azure AD, Windows 11, Intune, VPN, Zscaler, SCCM, Datadog, LogicMonitor, Autopilot, Defender for Endpoint, CrowdStrike, Endpoint Analytics, Git/GitHub, M365/Intune/Azure AD automation
Walden Robotics: Designs and develops general-purpose robots and builds teams combining technical skill with creative vision to improve quality of life.
6+ YOE6+ years end-user IT experience owning cross-functional projects; hands-on across Linux, macOS, Windows; MDM and identity provider experience; ITSM, scripting (Bash/PowerShell/Python); strong communication.
Humanoid: Developing commercial humanoid robots for industrial applications.
2+ YOE2+ years IT support experience, hands-on with Windows/macOS/Linux endpoints, MDM/endpoint management, AV/meeting room systems, basic networking, IT procurement and asset management, Jira Service Management experience, Google Workspace familiarity.
Windows, macOS, Linux (Ubuntu), JumpCloud, Jira Assets, Google Meet, Zoom Rooms, Microsoft Teams, Jira Service Management, ServiceNow, Freshdesk, Google Workspace
6415 - Lab IT Support Engineer / Senior Validation Engineer
Cambridge or Wayne
$70k-$118k/yrOnsiteFull Time
Verista: Provides compliance, automation, and validation services to life sciences.
3+ YOEBachelor's in IT/CS/Engineering or equivalent; 3+ years lab IT support experience; Windows desktop and server, AD, networking (DNS, firewalls), instrument-to-PC connectivity, Windows 10→11 upgrades, troubleshooting, and strong communication skills.
Windows 11, Windows 10, Windows Server, Active Directory, DNS, Unicorn, ChemDraw, ChemOffice
Senior-level IT systems experience managing cloud (AWS/Azure), identity, endpoint, network, and cybersecurity tooling; strong communication and leadership to support compliance (SOC 2, ISO 27001).
Microsoft 365, Microsoft Teams, Microsoft SharePoint, Intune, Jamf, AWS, Azure, EC2, S3, IAM, VPC, Route 53, Okta, Entra ID, Linx, Palo Alto, Cisco, Meraki, SIEM, EDR, SD-WAN, VPN, ZTNA
PharmaEssentiaTaiwan Stock Exchange: 6446: Develops and provides biologics for hematology and oncology.
2+ YOE2+ years IT helpdesk/desktop support experience; strong troubleshooting across hardware, software, networking, and access; experience with Windows, Microsoft 365, Entra/Azure AD, Intune, ServiceNow; ITIL knowledge; good communication skills.
Windows 10/11, macOS, iOS, Android, Microsoft 365, Microsoft Teams, Microsoft Outlook, Microsoft OneDrive, Microsoft SharePoint, Active Directory, Microsoft Entra ID, Azure AD, Microsoft Intune, ServiceNow, PowerShell, Antivirus/EDR platforms
Agios PharmaceuticalsNASDAQ: AGIO: Develops small-molecule medicines for rare diseases and hematology.
5+ YOEBachelor's degree or equivalent experience, 5+ years IT experience with end-user support, hands-on Microsoft 365 administration (SharePoint, Teams, OneDrive, Exchange), ServiceNow, PowerShell/Microsoft Graph familiarity, on-call participation, and collaboration/governance experience.
Microsoft 365, Microsoft SharePoint Online, Microsoft Teams, Microsoft OneDrive, Microsoft Exchange Online, ServiceNow, PowerShell, Microsoft Graph
IT Design Leads, Patient Support Program (Boston, Massachusetts, US, 02210)
Boston or Burlington or United States
$132k-$155k/yrRemoteFull Time
MerckXETRA: MRK: A science and technology providing healthcare, life science, and electronics solutions.
2+ YOE2+ MgmtMaster's in CS/IS/Engineering plus 2 years IT experience; expertise in Salesforce Service Cloud and Marketing Cloud, HPALM, Copado, Gearset, Dell Boomi, MuleSoft, PSP ecosystems, GxP experience, and leadership in global technology initiatives.
Associate Director, IT Business Relationship Management - R&D and Product
Boston, Massachusetts, United States
$184k-$217k/yrHybridFull Time
Foundation Medicine: Molecular profiling for personalized cancer treatment and research.
8+ YOE4+ MgmtBachelor's in IT/CS/Engineering/Life Sciences; 8+ years IT experience (5+ supporting R&D/Product); 4+ years management; experience with ELN, LIMS, data science platforms; knowledge of ITIL, governance, vendor management, regulatory compliance.
Electronic Lab Notebooks (ELN), Laboratory Information Management Systems (LIMS), data science platforms, AI/ML pipelines, APIs, event-driven architectures, ITIL, TOGAF, AWS, Microsoft Azure, GCP, data lake, data mesh