63 itil jobs at 43 companies in Burnet, TX
1d
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Lead:Service Delivery Manager
Atlanta or Austin or Dallas or New York City or Philadelphia or Portland
RemoteFull Time
Experience delivering IT managed services, SLA and incident management, capacity planning, contract financials, ITIL/ITSM practices, stakeholder management, problem-solving and data analysis.
ITIL, ITSM
1w
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Sr. Director, Commercial Services Product Group Manager
Spring or Austin or Houston
$200k-$320k/yr OnsiteFull Time
15+ YOE15+ years IT management experience recommended, four-year or graduate degree or commensurate experience, PMP preferred; experience with AWS, Azure, Linux, ITIL, DevOps and large-scale IT operations.
Amazon Web Services, Microsoft Azure, Linux, SAP Applications, Agile Methodology, DevOps, Scrum, Information Technology Infrastructure Library, IT Service Management
1mo
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Epic Certified Beacon Consultant 6304718
Milwaukee or Herndon or Kirkland or Irvine or Cincinnati or New York or Cleveland or Oklahoma City or Austin or Albany or Chicago or Arlington or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Raleigh or Minneapolis or Mountain View or Scottsdale or San Francisco or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Redmond or Bentonville or Beaverton or Detroit or San Diego or Maine or Maryland or District of Columbia or United States
$75-$85/hr OnsiteFull Time
3+ YOE3+ years Healthcare IT Beacon analyst experience, Epic Beacon certification, high school/GED; experience with oncology workflows, ServiceNow/ITIL documentation, HIPAA compliance, and on-call rotations.
Epic Beacon, ServiceNow, ITIL
2d
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ServiceNow Consultant
Denver or Austin or New York City
$147k-$254k/yr HybridFull Time
Bachelor's degree, deep expertise in ServiceNow modules, ITIL/process knowledge, web technologies (XML, HTML, Web Services), LDAP/VPN/SSL, solution design and costing, and team leadership.
ServiceNow, ITIL, XML, HTML, Web Services, LDAP, VPN, SSL
1w
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Lead Specialist, Oracle SCM
Fort Lauderdale or Jacksonville or Miami or Orlando or Tampa or Atlanta or Chicago or St Louis or Charlotte or Raleigh or Montvale or Short Hills or New York or Austin or Dallas or Houston
OnsiteFull Time
5+ YOE5+ years supporting medium-to-large applications with Oracle SCM (Order Management, Procurement, Global Trade); bachelor's degree required; experience with Oracle implementations, ITIL/ITSM, client communication and troubleshooting.
Oracle Order Management, Oracle Procurement, Oracle Global Trade Management, Oracle Cloud, ITIL, ITSM
4w
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Director, Service and Release Management
Texas or California or North Carolina or New Jersey or Colorado or Minnesota or Austin or New York or Massachusetts or Illinois or Tennessee
$140k-$200k/yr OnsiteFull Time
10+ YOE5+ Mgmt10+ years in service delivery/program management,5+ years senior leadership,knowledge of ITIL and release/change governance,Bachelor's or equivalent experience,experience with cloud operations and cross-functional delivery.
ITIL, AWS, Azure
1d
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Global Operational Excellence Lead
Quincy or Princeton or Irvine or Austin or Atlanta or Boston or Sacramento
$120k-$203k/yr HybridFull Time
12+ YOE7+ Mgmt12+ years in cyber security or technology operations, 7+ years in production/ service management; expertise in public cloud, ITIL/ITSM, SRE/DevOps, operational governance, audit readiness, and AI-enabled automation.
AWS, Azure, GCP, SIEM, Security Lakehouse, SOAR, AI, SRE, DevOps, ITOM, ITSM, ITIL
2d
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IT Operations & Service Management Analyst
Austin, Texas, United States
OnsiteFull Time
2+ YOE2+ years end-user services experience, proficiency supporting Windows and iOS, knowledge of Meraki, Microsoft O365, Azure AD, WorkspaceOne, Bomgar, ServiceNow, ITIL, strong customer service and troubleshooting skills.
Meraki, Microsoft O365, Azure AD, WorkspaceOne, Bomgar, ServiceNow, Windows, iOS, ITIL
2mo
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Sr Team Lead Technical Services
Denver or Ann Arbor or Flint or Indianapolis or Westland or Austin
$89k-$100k/yr HybridFull Time
5+ YOE2+ Mgmt5+ years in technical support or IT infrastructure, 2+ years in leadership; cloud, virtualization, networking, cybersecurity; certifications (AWS/Azure/VMware/ITIL/CISSP); automation experience; SOC 2/HIPAA/PCI DSS familiarity.
AWS, Azure, VMware, ITIL, CISSP, PowerShell, Python
1mo
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Cloud Architect (AUSTIN, TX)
Austin, Texas, United States
$7k-$12k/mo HybridFull Time
7+ YOERequires 7+ years analytical IT experience and 2+ years as an architect; experience with cloud (Azure/AWS/GCP), enterprise architecture, SaaS (Salesforce), Agile/ITIL/TOGAF, and programming in Python, C#, or Java. Bachelor's preferred.
Salesforce, Azure, AWS, GCP, Azure Machine Learning, Azure Cognitive Services, AWS SageMaker, Google Vertex AI, Python, C#, Java, Agile, ITIL, TOGAF, DevOps
1mo
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ServiceNow Developer
Austin, Texas, United States
OnsiteFull Time
3+ YOE3+ years ServiceNow development and administration; strong JavaScript and Glide APIs skills; experience with ITSM and ITOM (Discovery, CMDB, MID Server, Service Mapping); Flow Designer, IntegrationHub, REST/SOAP integrations, and ITIL processes.
ServiceNow, JavaScript, Glide APIs, Flow Designer, IntegrationHub, REST, SOAP, ServiceNow Automated Test Framework (ATF), CMDB, MID Server, Service Mapping, Hardware Asset Management Pro, Service Catalog, Employee Center, Performance Analytics, CSDM, ITSM, Discovery
2mo
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Sr Team Lead Technical Services
Denver or Ann Arbor or Flint or Indianapolis or Westland or Austin
$89k-$100k/yr HybridFull Time
5+ YOE2+ Mgmt5+ years in technical support or IT infrastructure; 2+ years in leadership; cloud, virtualization, networking, cybersecurity expertise; certifications (AWS, Azure, VMware, ITIL, CISSP); scripting (PowerShell, Python); SOC 2, HIPAA, PCI DSS knowledge.
Cloud platforms, PowerShell, Python, Networking, Cybersecurity, ITIL, SOC 2, HIPAA, PCI DSS, AWS, Azure, VMware
3mo
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Operations Technology Project Manager/Senior PM
Austin, Texas, United States
OnsiteFull Time
8+ YOE8+ years experience managing IT or OT projects; PMP/ITIL preferred; strong risk, schedule, and stakeholder management
Microsoft Office, Project/Work management tools
2mo
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FIRST NATIONAL BANK OF BASTROP - IT Support Specialist
Bastrop or Cedar Creek or Elgin or Lott or Smithville
OnsiteFull Time
3+ YOEHigh school diploma; 3 years IT support/tech experience; valid driver’s license; ITIL knowledge; certifications such as CompTIA A+ or Network+ beneficial.
Active Directory, Group Policy, Mobile Device Management, Intune, Windows, Android, iOS, Microsoft 365, Office 365, Ticketing systems, IT security concepts
1d
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ITSM Administrator
Southlake or Austin
$53-$58/hr OnsiteFull Time
3+ YOE3+ years administering enterprise ITSM platforms, supporting ITIL processes, building workflows/integrations, troubleshooting production issues, and delivering reporting and automations.
BMC Helix, Remedy, ServiceNow, Microsoft Copilot, GitHub Copilot, ChatGPT Enterprise, Helix Dashboards, Grafana, REST APIs, JavaScript, Playwright, Cypress, Selenium, Jest, Google Cloud Platform (GCP) Vertex AI, Claude, GPT, Flexera, BMC Helix Discovery, ADDM
2w
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Cybersecurity Service and Change Management Lead
Maplewood or Austin
$165k-$201k/yr OnsiteFull Time
7+ YOEBachelor's degree,7+ years in cybersecurity/IT service or change management,knowledge of ITIL/NIST/ISO27001,CAB facilitation,stakeholder communication,and authorized to work without sponsorship.
3w
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ServiceNow Senior Business Systems Analyst
Dallas or St. Louis or Chicago or Philadelphia or Duluth or Brunswick or Boca Raton or Atlanta or New York City or Austin or Garden City or Nashville
$147k-$169k/yr OnsiteFull Time
4+ YOEBachelor’s in IT or equivalent, 4+ years business analysis with ServiceNow, ServiceNow CSA, ITIL v4, MS Office, Agile Scrum, strong communication and process-improvement skills.
ServiceNow, Workday, CRM, Microsoft Word, Microsoft Excel, Microsoft Visio, Microsoft PowerPoint
2w
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Senior Manager, Enterprise Applications and Systems
Seattle or Portland or Phoenix or Madison or Boise or Austin or Chicago
$155k-$247k/yr OnsiteFull Time
10+ YOE5+ Mgmt10+ years IT experience with 5+ years managing enterprise applications and teams; experience with legal/professional services applications, Azure, integrations, ITIL, Agile; strong leadership and vendor management.
iManage, Intapp, Elite 3E, Microsoft Office 365, Litera, Bighand Create, Microsoft Power Platform, ServiceNow App Engine, Azure, LLMs
1mo
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Senior Manager of IT Infrastructure
Culver City or Austin or Seattle or San Jose or New York City or South America
$150k/yr OnsiteFull Time
12+ YOE5+ MgmtBachelor's in IT/CS (or equivalent), 12+ years IT experience with 5+ years people leadership; cloud-first, macOS-focused infrastructure, identity and endpoint management, networking, SIEM, and ITIL experience required.
macOS, Windows, Google Workspace, Box, AWS, Microsoft Azure, Active Directory, Entra ID, Okta, Ping, JumpCloud, JAMF, Windows MDM, SentinelOne, Cisco Meraki, SIEM, Auvik, Make, n8n, Zapier
20h
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IT Incident Mgmt Lead
Austin or Charleston or Charlotte or Harrisburg or Miami or Nashville or Pittsburgh or Raleigh
$128k-$199k/yr OnsiteFull Time
5+ YOE5+ years in IT operations/ITSM, ITIL 4 Foundation required, hands-on ServiceNow ITSM experience, Major Incident leadership, CMDB/CSDM knowledge, strong communication and decision-making skills.
ServiceNow ITSM, CMDB, CSDM