5d
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ITIL/ITSM Coordinator
Dallas, Texas, United States
OnsiteFull Time
5+ YOE5+ years in IT operations/service management, incident/problem/change/release coordination, ITIL knowledge, ServiceNow experience, strong stakeholder communication and major-incident handling skills.
ServiceNow, AWS, Azure, GCP, CI-CD
2mo
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CMDB Platform and ITIL Process Governance Administrator
Wayne or Charlotte or Dallas
HybridFull Time
5+ YOEFive+ years related IT experience; ITSM; ITIL Foundation; CMDB/data governance; data normalization; ServiceNow a plus.
ServiceNow, CMDB, ITSM, AWS, Azure
1w
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ITIL Production Support Engineer
Atlanta or Charlotte or Dallas or New York City
$63k-$83k/yr OnsiteFull Time
5+ YOEBachelor's degree, 5+ years production/application support, strong ITIL knowledge, incident/problem/change/Major Incident management, SQL, ticketing and monitoring tool experience, cloud and scripting exposure.
ServiceNow, Remedy, Jira Service Management, SQL, Splunk, Dynatrace, AppDynamics, Datadog, Grafana, Azure, AWS, GCP, PowerShell, Python, Shell
1mo
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Production Support Engineer - Security & Infrastructure (Cary)
Cary or Arizona or California or Colorado or Delaware or Florida or Georgia or Illinois or Indiana or Massachusetts or Maryland or Minnesota or North Carolina or New Jersey or New York or Pennsylvania or Tennessee or Texas or Utah or Virginia
HybridContract
Experience supporting endpoint security and infrastructure (MDE), PowerShell scripting, Ansible, Linux, and GCP; familiarity with ITIL and production incident management.
Microsoft Defender for Endpoint (MDE), PowerShell, dbrun scripts, Ansible, Linux, Google Cloud Platform (GCP), ITIL, Python, Bash
2mo
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IT Service Delivery Manager – Americas
Houston or Lake Charles
HybridFull Time
5+ YOEIT service delivery leadership across regional/global operations; ITIL-based processes; endpoint/modern workplace management; vendor governance; travel required.
ITIL, Intune, Autopilot, SCCM, Cloud management, Endpoint management
2mo
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Manager - IT Disaster Recovery
Arlington, Texas, United States
HybridFull Time
GM Financial: Provides automotive financing and leasing services for dealers and consumers.
3+ YOEExtensive disaster recovery and business continuity expertise; ITIL knowledge; 3-5 years in DR/BC; HS diploma required, Bachelor's preferred.
ITIL, Visio, Microsoft Office
1mo
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Lead Cyber Security Engineer
Nevada or New Jersey or Michigan or Texas or Florida or Massachusetts or Maryland or Mississippi
$102k-$136k/yr RemoteFull Time
3+ YOE3+ years IT experience building, deploying, and optimizing cybersecurity tools; strong troubleshooting, ITIL knowledge, KPI development, and cross‑functional communication skills.
ITIL
2w
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Threat Detection & Response Consultant
Raleigh or Reston or Richardson
OnsiteFull Time
Experience in incident handling, cyber incident management, ITSM (Jira), documentation and regulatory reporting; familiarity with NIST, ITIL, vulnerability management, and SOC operations.
Jira, SOAR, NIST, ITIL, AI
3w
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Administrator - Desk Side Services, AMT Asset Management Software (134079)
Texas, United States
OnsiteFull Time
Experience with asset management and ITIL-aligned processes, ticketing/incident management, on-call support, root cause analysis, strong communication and problem-solving skills.
AMT Asset Management Software, Asset Management Software, Ticketing systems, ITIL
2mo
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ServiceNow Administrator/Developer
Houston, Texas, United States
OnsiteFull Time
3+ YOEBachelor’s degree in a technical field plus 3-5 years of ServiceNow admin/developer experience; ITSM/ITIL; JavaScript; REST; Agile; NASA access.
ServiceNow Studio, Flow Designer, Workflow Editor, JavaScript, Glide APIs, REST, ITSM, ITIL
2mo
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Technology Operational Risk Management Director - Executive Director
Jersey City or Tampa or Plano
$185k-$285k/yr OnsiteFull Time
10+ YOE10+ years of senior IT leadership; ability to influence executives; experience with cloud architectures; strong vendor management; ITSM/ITIL; resiliency and observability; excellent communication.
Jira, Jenkins, Artifactory, ITIL, Cloud platforms
4d
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Principal Developer, Technology Services
Irving, Texas, United States
OnsiteFull Time
12+ YOE12+ years technology experience; test-driven development, code analysis, data architecture, automation, ITIL-aligned processes, agile delivery, stakeholder communication and leadership.
ITIL, CSM, AWS, Agile
1mo
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Analyst V, Technology Services
Irving, Texas, United States
OnsiteFull Time
5+ YOE5-7 years technology or business experience; experience with process improvement, documentation, automation, ITIL-aligned processes, cross-team initiatives, and strong communication skills.
ITIL, CSM, AWS, Agile
2mo
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IT Service Support Regional Manager
Houston, Texas, United States
OnsiteFull Time
Lead a regional IT Service Support team; manage 2nd level support; ensure SLA adherence; strong ITIL knowledge; English proficiency; degree; travel 25%.
Microsoft Office, ITIL, COBIT, CMMI
2w
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Sr. Analyst, Technology Services
Irving, Texas, United States
OnsiteFull Time
7+ YOE7+ years technology/business experience; deliver reporting and analytics, drive automation and ITIL-aligned process improvements; strong communication, organization, and stakeholder management skills.
ITIL, CSM, AWS
1mo
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Google Workspace Stack Director - Remote US
Plano, Texas, United States
$125k-$179k/yr RemoteFull Time
10+ YOE10+ years in IT, experience migrating Microsoft stack to Google Workspace, extensive Google Workspace expertise, ITIL/change management experience, strong communication and stakeholder skills.
Google Workspace, Microsoft stack, ITIL
3w
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Sr. Analyst, Technology Services
Irving, Texas, United States
OnsiteFull Time
7+ YOE7-10 years experience in technology or business; degree or certification in technology/business; experience with process improvement, automation, ITIL-aligned processes, metrics, and stakeholder communication.
ITIL, CSM, AWS
5d
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Senior Delivery Lead
Texas, United States
OnsiteFull Time
10+ YOE10+ years IT service delivery experience in telecom with knowledge of OSS/BSS, cloud telecom solutions, Agile/Scrum/ITIL/DevOps, stakeholder management, budgeting, and leadership.
OSS/BSS, cloud-based telecom solutions, Agile, Scrum, ITIL, DevOps, 5G, IoT
1mo
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Executive Director, IT Systems
Fort Worth, Texas, United States
$153k/mo OnsiteFull Time
8+ YOE5+ MgmtBachelor's degree, 8 years related IT experience, 5 years supervising, experience with enterprise applications and Microsoft 365/Office, knowledge of ITIL, Ellucian ERP experience preferred.
Microsoft Office, Microsoft 365, Ellucian Colleague, Ellucian Banner, ITIL v3, ITIL v4
4d
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Network Engineer 5 - Lackland AFB, TX
Lackland Air Force Base, Texas, United States
OnsiteFull Time
10+ YOEActive U.S. citizenship with active SECRET clearance, Bachelor's in engineering/CS/IT,10+ years experience, strong networking, security, ITIL knowledge, testing, troubleshooting, and communication skills.
ITIL, Cisco, Aruba, Juniper, Arista, Visio, Wireshark, PuTTY, CLI, spectrum analyzer, cable tester
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