740 itil jobs at 271 companies in Hyattsville, MD
1w
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ServiceNow Business Analyst
Washington, District of Columbia, United States
$64k-$160k/yr RemoteFull Time
1+ YOERequires 1+ year ServiceNow delivery experience, ServiceNow business analysis, requirements gathering, user stories, Agile/Scrum or SDLC, ITIL, and US citizenship. ITIL Foundation and ServiceNow System Admin certifications preferred.
ServiceNow, Agile, Scrum, System Development Life Cycle (SDLC), ITIL
3w
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Program Manager IV
Linthicum Heights, Maryland, United States
$150k-$278k/yr HybridFull Time
12+ YOEBachelor's required (Master's preferred),12+ years leading large DoD IT programs,active Top Secret clearance,experience with enterprise infrastructure,cloud,cybersecurity,ITIL/Agile/PMBOK familiarity;PMP and ITIL certification preferred.
ITIL, Agile, PMBOK, DevSecOps
3mo
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IT Specialist (PLCYPLN)
Seaside or Alexandria
$122k-$173k/yr OnsiteFull Time
1+ YOEITIL, ITSM, data analytics, and strong communication; experience in cross-functional teams and project management.
ITIL, ServiceNow, Data Analytics
3mo
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Senior Manager, VOCC VAS DPS Forward
Ashburn, Virginia, United States
$145k-$233k/yr OnsiteFull Time
8+ YOE8+ years of relevant experience; leadership of large, 24x7 operations; strong ITIL, automation, and AI-driven initiatives.
ITIL, Observability, AI, Automation, Incident Management, Automated Diagnostics
1w
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Service Catalog / Portfolio Analyst
Washington, District of Columbia, United States
OnsiteFull Time
5+ YOERequires 5+ years of experience, a bachelor's degree in IT or a related field, ITIL 4 Foundation certification, and Secret security clearance.
ServiceNow, ITSM, VPC
3mo
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IT Service Desk Lead
Washington, District of Columbia, United States
OnsiteFull Time
7+ YOELead enterprise IT service desk; 7+ years; TS clearance; Bachelor's preferred; ITIL/HDI preferred; ServiceNow/ITSM experience.
ServiceNow, ITSM, ITIL, HDI, HDI Support Manager Certification
3mo
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Service Desk Manager
Washington, District of Columbia, United States
$85k-$100k/yr OnsiteFull Time
4+ YOE1+ MgmtLead Service Desk role with 4+ years technical experience; Bachelor's degree required; ITIL and Microsoft 365/Azure certifications preferred.
Microsoft Office 365, Azure, ITIL
2mo
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Project Manager / Service Delivery Manager
Arlington, Virginia, United States
OnsiteFull Time
Top-Secret clearance; experience in IT, engineering, or related fields; ITIL V3/V4 Foundations or equivalent; MCITP; PMP; Six Sigma Black Belt.
ITIL, MCITP, PMP, Six Sigma Black Belt
2mo
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ServiceNow Product Owner
Reston or Norfolk or Riverdale or Washington
$78k-$176k/yr OnsiteFull Time, Part Time
3+ YOE3+ years Agile/Scrum, ServiceNow PO/BA, ITIL, TS/SCI clearance, DoD 8570 IAT II cert, degree equivalent.
ServiceNow, ITSM, ITOM, ITIL
3mo
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Dir, Software Engineering - Remote or Hybrid in MN and DC
Minneapolis or Washington or Charleston
$135k-$231k/yr HybridFull Time
5+ YOE3+ MgmtDirector-level leadership with 5+ years in application management, 5+ years in client relationships; strong ITIL and CCWIS experience; bachelor's degree or equivalent.
ITIL, Ticketing Systems, Incident Tracking Tools
3d
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Service Desk Engineer
Leesburg, Virginia, United States
$29-$38/hr HybridFull Time
2+ YOEAssociate degree or ITIL Foundation, HDI, or Desktop Support certification, plus 2 years of IT experience and demonstrated customer service and technical support experience.
ITSM
2mo
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System Administrator 3
Annapolis Junction, Maryland, United States
OnsiteContract, Full Time
15+ YOEBachelor's degree in a technical field; 15 years SA experience; 6 years ITSM; DoD 8570 IAT II; ITIL 4; active clearance with polygraph.
UNIX, Linux, Windows, Networking, ITSM, Troubleshooting
3w
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ITSM ServiceNow Analyst Manager
Washington, District of Columbia, United States
$143k-$173k/yr HybridFull Time
General Dynamics Information TechnologyNYSE: GD: Provides mission-critical IT services to government and defense organizations.
5+ YOE5+ years related experience with ServiceNow and ITSM, supervisory experience, ITIL V3 Foundation, ServiceNow technical certification, bachelor\u0002s or equivalent, US citizenship required.
ServiceNow, ITSM, ITBM, SAM, Sec, ITOM
1w
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Junior Operations Engineer
Glen Burnie, Maryland, United States
$28-$30/hr OnsiteFull Time
3+ YOERequires CCNA or JNCIA certification, 3–5 years of computer-related experience, and strong written and verbal communication skills. Bachelor's degree and ITIL experience preferred.
ServiceNow, ITIL, CCNA, JNCIA
2mo
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Division Manager (Operations and Maintenance)
Herndon, Virginia, United States
$150k-$190k/yr HybridFull Time
10+ YOE5+ Mgmt10+ years IT O&M experience with 5+ years in leadership; Bachelor's in IT/CS; DHS suitability ability; strong ITIL, cloud, and TSA/DHS security knowledge.
ITIL v4, PMP, Agile/Scrum, AWS, Azure, GovCloud, Zero Trust, NIST
2w
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Principal IT Operations Architect
Rockville, Maryland, United States
OnsiteFull Time
15+ YOE7+ Mgmt15+ years in IT operations and infrastructure, proven leadership managing enterprise environments, expertise in Windows/Linux, virtualization, networking, Azure/AWS, ITIL, automation and monitoring tools.
Microsoft 365, Azure, AWS, VMware, ServiceNow, Ansible, Nagios, Splunk, ITIL
2w
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Lead Service Desk Manager
Bethesda, Maryland, United States
$140k-$190k/yr HybridFull Time
8+ YOEBachelor's degree required; 8+ years managing IT service desk; ITIL knowledge; HDI certification required; Microsoft and Apple certifications desirable; strong leadership and communication.
ITIL
1w
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IT Performance Management SME
Ashburn, Virginia, United States
HybridFull Time
10+ YOEBachelor's degree in IT, computer science, information systems, or related field; 10+ years in IT governance or performance management; ITIL/COBIT and KPI/SLA expertise; Top Secret clearance.
ITIL, COBIT, Service Delivery and Resource Allocation (SDRA), CBP, SAS, BEMSD, ERB, PRR, CCB
3mo
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Service Desk Manager
Washington, District of Columbia, United States
$179k/yr OnsiteFull Time
10+ YOE5+ Mgmt10+ years IT service desk leadership; 5+ years enterprise IT service desk management; strong leadership and stakeholder management; Windows/Active Directory; ITIL; bachelor’s preferred.
Microsoft Windows, Active Directory, VoIP, ITIL
2w
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Senior Information Technology Manager #980
Washington, District of Columbia, United States
$144k-$196k/yr OnsiteFull Time
8+ YOE4+ Mgmt8+ years in systems or applications support/development with 4+ years leading IT teams; experience with enterprise technical solutions, ITSM/ITIL practices, disaster recovery, and stakeholder engagement.
Cisco Unified Contact Center Enterprise, ITIL