226 itil jobs at 115 companies in Maryland
3w
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Program Manager IV
Linthicum Heights, Maryland, United States
$150k-$278k/yr HybridFull Time
12+ YOEBachelor's required (Master's preferred),12+ years leading large DoD IT programs,active Top Secret clearance,experience with enterprise infrastructure,cloud,cybersecurity,ITIL/Agile/PMBOK familiarity;PMP and ITIL certification preferred.
ITIL, Agile, PMBOK, DevSecOps
2mo
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ServiceNow Product Owner
Reston or Norfolk or Riverdale or Washington
$78k-$176k/yr OnsiteFull Time, Part Time
3+ YOE3+ years Agile/Scrum, ServiceNow PO/BA, ITIL, TS/SCI clearance, DoD 8570 IAT II cert, degree equivalent.
ServiceNow, ITSM, ITOM, ITIL
2d
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Application Support Engineer
Maryland, United States
OnsiteFull Time
7+ YOERequires a bachelor's degree and 7–10 years of experience supporting enterprise imaging applications, with troubleshooting, ITIL practices, upgrades, integrations, and clinical stakeholder coordination.
ServiceNow, Citrix, VDI, PACS, ITSM
2mo
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System Administrator 3
Annapolis Junction, Maryland, United States
OnsiteContract, Full Time
15+ YOEBachelor's degree in a technical field; 15 years SA experience; 6 years ITSM; DoD 8570 IAT II; ITIL 4; active clearance with polygraph.
UNIX, Linux, Windows, Networking, ITSM, Troubleshooting
1w
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Junior Operations Engineer
Glen Burnie, Maryland, United States
$28-$30/hr OnsiteFull Time
3+ YOERequires CCNA or JNCIA certification, 3–5 years of computer-related experience, and strong written and verbal communication skills. Bachelor's degree and ITIL experience preferred.
ServiceNow, ITIL, CCNA, JNCIA
2w
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Lead Service Desk Manager
Bethesda, Maryland, United States
$140k-$190k/yr HybridFull Time
8+ YOEBachelor's degree required; 8+ years managing IT service desk; ITIL knowledge; HDI certification required; Microsoft and Apple certifications desirable; strong leadership and communication.
ITIL
3w
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SAP Project Manager/ Scrum Master
Bridgewater or California or Washington or New York or Colorado or Maryland or Illinois or Minnesota or District of Columbia or United States
$67k-$102k/yr RemoteFull Time
7+ YOEBachelor's or equivalent experience, 7+ years IT experience, 5+ years SAP Scrum Master experience, knowledge of Agile, Scrum, ITIL, release/transport management, and stakeholder facilitation.
SAP, Jira, ITIL
3mo
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Deputy Program Manager
Vienna or Suitland
HybridFull Time
8+ YOE3+ Mgmt8+ years in Federal IT program management or enterprise technology; client-facing leadership; cloud/AWS/Azure; AI/ML; Agile and ITIL; PMP; Public Trust eligibility.
AWS, Azure, Hybrid Cloud, DevSecOps, CI/CD, ITIL
5d
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Team Center Unified Technology Support 6434756
Dallas or Nashville or Columbus or Atlanta or California or Cleveland or Colorado or United States or Illinois or Maine or Maryland or Massachusetts or Minnesota or New York or New Jersey or Virginia or Washington
$41-$51/hr RemoteFull Time, Contract
4+ YOERequires 4–5 years supporting Siemens Teamcenter Unified, Teamcenter architecture and modules, ITSM experience with ServiceNow, analytical skills, and issue prioritization. ITIL certification is preferred.
Siemens Teamcenter Unified, Teamcenter, ServiceNow, JD Edwards, ITIL
4w
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Research Platform, Cloud & Operations Lead
Rockville, Maryland, United States
$113k-$188k/yr OnsiteFull Time
8+ YOEBachelor's degree, 8+ years infrastructure experience supporting cloud, networking, storage and automation; familiarity with IT operations best practices (ITIL,SRE); ability to obtain Public Trust.
DevSecOps, Infrastructure-as-Code, ITIL, SRE
4d
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Digital Grid Modernization Lead, Senior Manager
Houston or Raleigh or Charlotte or Chicago or Cincinnati or Cleveland or Columbia or Columbus or Dallas or Baltimore or Richmond or Rochester or Rosemont or Sacramento or Boston or St. Louis or Salt Lake City or San Antonio or San Diego or San Francisco or San Juan or Seattle or Spartanburg or Albany or Stamford or Atlanta or Toledo or Austin or Washington or Denver or Des Moines or Detroit or Buffalo or Florham Park or Fort Worth or Greensboro or Hartford or Grand Rapids or Indianapolis or Jacksonville or Kansas City or Las Vegas or Little Rock or Los Angeles or Louisville or Birmingham or Fayetteville or Melville or Miami or Milwaukee or Montpelier or Nashville or New Orleans or New York City or Oklahoma City or Philadelphia or Phoenix or Pittsburgh or Portland
$124k-$280k/yr OnsiteFull Time
6+ YOEBachelor's degree and 6+ years of experience required; advanced ITIL, ITSM, utility grid modernization, vendor management, systems thinking, and cross-functional leadership experience preferred.
ITIL, IT Service Management (ITSM)
1w
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Program Support Services Team Manager
Baltimore, Maryland, United States
$155k-$180k/yr HybridFull Time
10+ YOE10+ MgmtBachelor's degree plus 10+ years of technical/operational/leadership experience or equivalent; experience in customer success, stakeholder engagement, and project/program/portfolio management; PMP and ITIL preferred.
IT Service Management (ITSM), ITIL
1w
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ITSM Lead
Suitland, Maryland, United States
HybridFull Time
Requires a bachelor's degree or equivalent experience, significant ITSM or ServiceNow experience, complex transformation leadership, ITIL knowledge, stakeholder facilitation, analytical skills, and familiarity with cybersecurity, governance, and SDLC frameworks.
ServiceNow, Microsoft Intune, ITIL, CMDB, Discovery, Service Mapping, APIs, KPIs, SLAs, OLAs, SDLC, ServiceNow Certified System Administrator (CSA), ServiceNow Certified Implementation Specialist (CIS), IT Operations Management (ITOM), IT Asset Management (ITAM), Software Asset Management (SAM), Security Operations (SecOps), Performance Analytics, Integration Hub, PMP, Certified ScrumMaster (CSM), SAFe, Agile, DevSecOps
1mo
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Director, Federal IT Programs
Bethesda, Maryland, United States
$151k-$243k/yr OnsiteFull Time
15+ YOE5+ Mgmt15+ years experience with at least 5 years overseeing federal IT services contracts; Bachelor's degree required; PMP, ITIL, and Agile experience preferred; strong leadership and stakeholder communication skills.
ITIL, PMP, Agile
1w
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Quality Assurance (QA) Process Advisor
Annapolis Junction, Maryland, United States
$112k-$179k/yr OnsiteFull Time
5+ YOERequires 5+ years in quality assurance or process management, a bachelor's degree or equivalent experience, TS/SCI eligibility, and experience with ISO, CMMI, ITIL, Lean/Six Sigma, audits, and process improvement.
ISO 9001, CMMI, Lean/Six Sigma, ISO 20000, ISO 27001, ITIL, PMBoK, CMMI-DEV, CMMI-SVC, SCAMPI
2mo
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Deputy Program Manager
Washington or New York or Maryland or Virginia
$150k-$175k/yr HybridFull Time
10+ YOE10+ years supporting communications, outreach, engagement, operations or program management; experience with stakeholder engagement, risk management, performance reporting, PMO operations; PMP/Agile/ITIL and Secret clearance are a plus.
PMO, Agile, ITIL
2w
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Cybersecurity Operations Analyst
Andrews AFB, Maryland, United States
OnsiteFull Time
8+ YOEMust be US citizen with TS/SCI clearance, CISSP and CIS-ITSM certifications, Bachelor\u0002s degree, 8 years technical experience (5 years DoD), ServiceNow/ITSM/ITIL knowledge.
ServiceNow, ITSM, ITIL
1d
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Service Operations Director - Evinova
Gaithersburg, Maryland, United States
$166k-$220k/yr HybridFull Time
8+ YOEBachelor's degree, 8+ years in incident management, technical program management, or platform/cloud operations, cross-functional leadership, ITIL familiarity, on-call and observability tooling experience, and cloud infrastructure knowledge.
PagerDuty, Splunk On-Call, Datadog, Splunk, CloudWatch, Grafana, AWS, ServiceNow, Jira Service Management, ITIL, SLO, SLI
2mo
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Director, Enterprise Epic Applications- Clinical - SolutionHealth - Full Time
New Hampshire or West Virginia or Georgia or Wyoming or New Mexico or Florida or North Carolina or Idaho or Mississippi or Arizona or Massachusetts or Vermont or New Jersey or South Carolina or Maryland or Texas or North Dakota or Louisiana or Colorado or New York or Nevada or California or Virginia or Maine or Wisconsin or Oklahoma or Arkansas or Kansas or District of Columbia or Minnesota or Nebraska or Utah or Alabama or Montana or Indiana or Delaware or Illinois or Rhode Island or Oregon or Hawaii or Kentucky or Iowa or Tennessee or South Dakota or Ohio or Missouri or Pennsylvania or Alaska or Washington or Michigan or Connecticut or Puerto Rico
RemoteFull Time
7+ YOEBachelor's degree (or equivalent experience), Epic certification, ITIL Foundation (within 6 months), 7+ years IT/healthcare experience with 3+ years managing Epic applications, strong clinical and leadership experience.
Epic, ITIL, Agile
1d
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Service Operations Director - Evinova
Gaithersburg, Maryland, United States
$166k-$220k/yr HybridFull Time
8+ YOEBachelor's degree and 8+ years in incident management, technical program management, or platform/cloud operations; cross-functional leadership, ITIL familiarity, on-call tooling, observability, cloud infrastructure, and incident communications experience.
PagerDuty, Splunk On-Call, Datadog, Splunk, CloudWatch, Grafana, AWS, ServiceNow, Jira Service Management, ITIL, SLO, SLI
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