32 itil jobs at 22 companies in Jacksonville, FL

3w
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Incident Manager (Global Incident Management) - Assistant Vice President
Jacksonville, Florida, United States
$78k-$121k/yr HybridFull Time
Deutsche Bank
Deutsche BankNew York Stock Exchange: DB: A global bank providing financial services to individuals and corporations.
Advanced experience managing major IT incident teams, strong stakeholder engagement, ITIL knowledge, leadership, and senior communication skills.
ITIL
3h
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Application Support Engineer
Jacksonville, Florida, United States
$80k-$100k/yr OnsiteFull Time
Tata Consultancy Services
Tata Consultancy ServicesNational Stock Exchange of India: TCS: Global provider of IT services, consulting, and business solutions.
2+ YOEBachelor's degree in computer science, 2–4 years of experience, and experience with Oracle, UNIX/Linux, GCP, monitoring, automation, production support, PL/SQL, and ITIL processes.
Oracle, UNIX, Linux, GCP, Grafana, Splunk, Geneos, Ansible, Control-M, Terraform, GitHub, GitHub Actions, PL/SQL, ITIL
3d
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Digital Grid Modernization Lead, Senior Manager
Houston or Raleigh or Charlotte or Chicago or Cincinnati or Cleveland or Columbia or Columbus or Dallas or Baltimore or Richmond or Rochester or Rosemont or Sacramento or Boston or St. Louis or Salt Lake City or San Antonio or San Diego or San Francisco or San Juan or Seattle or Spartanburg or Albany or Stamford or Atlanta or Toledo or Austin or Washington or Denver or Des Moines or Detroit or Buffalo or Florham Park or Fort Worth or Greensboro or Hartford or Grand Rapids or Indianapolis or Jacksonville or Kansas City or Las Vegas or Little Rock or Los Angeles or Louisville or Birmingham or Fayetteville or Melville or Miami or Milwaukee or Montpelier or Nashville or New Orleans or New York City or Oklahoma City or Philadelphia or Phoenix or Pittsburgh or Portland
$124k-$280k/yr OnsiteFull Time
PwC
PwC: Providing audit, tax, and management consulting services to businesses.
6+ YOEBachelor's degree and 6+ years of experience required; advanced ITIL, ITSM, utility grid modernization, vendor management, systems thinking, and cross-functional leadership experience preferred.
ITIL, IT Service Management (ITSM)
13h
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SeniorAdministrator - Incident Management, ServiceNow
Jackson, Florida, United States
$73k-$77k/yr OnsiteFull Time
HCLTech
HCLTechNational Stock Exchange of India: HCLTECH: Global provider of information technology services and software consulting.
Advanced major incident management experience, in-depth ITIL knowledge, stakeholder engagement, cross-functional and global team leadership, strategic thinking, communication, analysis, and problem-solving skills.
ServiceNow, ITIL
9h
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Senior Administrator - Desk Side Services, AMT Asset Management Software
Duval County, Florida, United States
$61k-$107k/yr OnsiteFull Time
HCLTech
HCLTechNational Stock Exchange of India: HCLTECH: Global technology providing digital, engineering, and cloud services.
Advanced asset management expertise, analytical and troubleshooting skills, customer communication, IT operations compliance knowledge, and ability to coach team members. ITIL Foundation and asset management certification preferred.
ITIL
2w
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Lead Specialist, Oracle SCM
Fort Lauderdale or Jacksonville or Miami or Orlando or Tampa or Atlanta or Chicago or St Louis or Charlotte or Raleigh or Montvale or Short Hills or New York or Austin or Dallas or Houston
OnsiteFull Time
KPMG
KPMG: Global professional services network providing audit, tax, and advisory.
5+ YOE5+ years supporting medium-to-large applications with Oracle SCM (Order Management, Procurement, Global Trade); bachelor's degree required; experience with Oracle implementations, ITIL/ITSM, client communication and troubleshooting.
Oracle Order Management, Oracle Procurement, Oracle Global Trade Management, Oracle Cloud, ITIL, ITSM
3mo
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Lead Engineer, Infrastructure Solutions Architecture
Atlanta or Jacksonville or Chicago
$134k-$155k/yr OnsiteFull Time
Intercontinental Exchange
Intercontinental ExchangeNYSE: ICE: Operates global financial exchanges, clearing houses, and mortgage technology.
Bachelor’s or higher in CS or related field; 5+ years in systems architecture; extensive infrastructure design; experience with cloud, security, and automation; knowledge of TOGAF/ITIL.
RunAI, Kubernetes, OpenShift, Proxmox, Ansible, Terraform, Python, Perl, PowerShell, Linux, Windows, AWS, Azure, GCP
2w
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IT Service Management (ITSM) Specialist - Configuration Management
Windsor or Des Moines or Boston or Jacksonville or Atlanta or New York City or Charleston or Charlotte
$71k-$119k/yr OnsiteFull Time
Voya Financial
Voya FinancialNYSE: VOYA: Provides retirement, investment, and insurance products and services.
4+ YOE4+ years in ITSM, ServiceNow and CMDB experience preferred, IT Asset/Configuration Management knowledge, Bachelor's degree or equivalent preferred, ITIL foundation preferred, Excel proficiency.
ServiceNow, CMDB, Software Asset Management (SAM) Professional, Common Services Data Model (CSDM), Microsoft Excel
1w
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Technology Operations Specialist
Jersey City or Jacksonville or Charlotte
$81k-$134k/yr OnsiteFull Time
Bank of America
Bank of AmericaNYSE: BAC: Provides banking, investment, and financial risk management services.
3+ YOE3+ years technical operations/support experience; proficiency with Outlook/M365, SharePoint, Active Directory, Exchange, collaboration tools; ITIL knowledge; strong troubleshooting, documentation and communication skills.
Microsoft Outlook, M365, Microsoft SharePoint, Active Directory, Microsoft Exchange, OneDrive, Microsoft Teams, Skype, WebEx, Windows OS, Microsoft Excel, Microsoft Access, Microsoft PowerPoint, SQL, PowerShell
1mo
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Manager, Hardware & Inventory
Jacksonville, Florida, United States
HybridFull Time
Fidelity National Financial
Fidelity National FinancialNYSE: FNF: Provides title insurance and real estate settlement services.
10+ YOEBachelor's in CS/IT or related, 10+ years experience, ServiceNow HAM expertise, IT hardware knowledge, Power BI/Excel data skills, team leadership, relevant ServiceNow/ITIL certifications preferred.
ServiceNow, Power BI, Microsoft Excel
1mo
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SAP IT Manager - Application, Reliability and Service Maintenance
Jacksonville or Raritan
$102k-$176k/yr OnsiteFull Time
Johnson & Johnson
Johnson & JohnsonNYSE: JNJ: Provides pharmaceutical products and medical technology healthcare solutions.
10+ YOE10+ years supporting SAP applications (ECC, S/4HANA and modules), strong ITIL knowledge, vendor and SLA management, observability and automation experience, bachelor's degree in information systems/computer science or equivalent; SAP certification preferred.
SAP ECC, SAP S/4HANA, SAP GTS, SAP CRM, SAP BW, SAP APO, SAP GRC, SAP BusinessObjects, NetWeaver Portal, Process Orchestration, Gateway/Fiori, LVM, Web Dispatcher, HANA, Informatica, Tableau, webMethods
1mo
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SAP IT Manager - Application, Reliability and Service Maintenance
Jacksonville or Raritan
$102k-$176k/yr HybridFull Time
Johnson & Johnson
Johnson & JohnsonNYSE: JNJ: Develops and manufactures pharmaceutical drugs and medical devices.
10+ YOE10+ years supporting SAP applications (ECC, S/4HANA, BW, GTS, etc.), ITIL experience, vendor management, supply chain process knowledge, Bachelor's in IT or equivalent experience, SAP certification preferred, experience with AI-enabled tools.
SAP ERP Central Component (SAP ECC), SAP S/4HANA, GTS, CRM, BW, APO, GRC, SAP BusinessObjects, NetWeaver Portal, Process Orchestration, Gateway/Fiori, LVM, Web Dispatcher, HANA, Informatica, Tableau, webMethods, CMDB, AI-enabled tools
1mo
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Technology Operations Specialist
Charlotte or Jersey City or Jacksonville
$81k-$134k/yr OnsiteFull Time
Bank of America
Bank of AmericaNYSE: BAC: Provides global banking, investing, and financial risk management services.
3+ YOE3+ years technical operations/enterprise support experience; proficiency with Microsoft 365/Outlook, SharePoint, Active Directory, Exchange, OneDrive, Teams, WebEx; ITIL knowledge; Windows and networking fundamentals; strong documentation and communication skills; on-call support.
Microsoft Outlook, Microsoft 365, Microsoft SharePoint, WebEx, Lync, Skype, Active Directory, Microsoft Exchange, Microsoft OneDrive, Microsoft Teams, Windows OS, Microsoft Excel, Microsoft Access, Microsoft PowerPoint, SQL, PowerShell
1d
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NICE CXOne Support Lead
Florida or Utah or United States or Jacksonville or Salt Lake City
RemoteFull Time
Infosys
InfosysNYSE: INFY: Provides IT consulting, software development, and business outsourcing services.
Bachelor's degree or equivalent experience; extensive NICE CXone contact center support experience, leadership of L2/L3 teams, incident and change management, telephony, CRM integrations, APIs, ITSM, and stakeholder management.
NICE CXone, ACD, Studio, IVR, Workforce Management (WFM), Quality Management (QM), Interaction Analytics, Salesforce, Dynamics 365, ServiceNow, REST APIs, SIP, VoIP, ITSM, ITIL, AI, ML
1mo
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Production Support Engineer - Non-Day Shift Hours
Chicago or Milwaukee or Atlanta or Jacksonville
$80k-$90k/yr RemoteFull Time
Amount
AmountNYSE: FIS: Provides digital origination and lending software for financial institutions.
2+ YOEManage and resolve production incidents, perform root cause analysis, query databases with advanced SQL, use Postman and monitoring tools, coordinate cross-functional stakeholders, and support 24/7 staffing model.
SQL, Postman, AI, Java, Python, Ruby, Confluence, Jira, PagerDuty, Sentry, Kibana, Jenkins, Argo, Vault, Coralogix, ITSM, ITIL
1w
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Applications System Analyst
Jacksonville, Florida, United States
OnsiteFull Time
Baker Distributing Company
Baker Distributing CompanyNYSE: WSO: Wholesale distributor of HVAC, refrigeration, and foodservice equipment and parts.
2+ YOEAssociate's degree or equivalent experience, 2+ years in systems administration or IT support, and experience with Windows, Microsoft Entra ID, Intune, Cisco Meraki, PowerShell, and IT service management platforms.
Windows, Microsoft Entra ID, Intune, Cisco Meraki, PowerShell, ITIL
2mo
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Quality Assurance Testing Systems Analyst II
Jacksonville, Florida, United States
HybridFull Time
Wounded Warrior Project
Wounded Warrior Project: Provides support services and mental health programs for veterans.
3+ YOE3+ years testing and procedural documentation experience, 3+ years supporting projects, bachelor’s degree (or equivalent), test design and configuration proficiency, strong technical writing and communication, Microsoft Office proficiency.
Microsoft Office, IT Service Management (ITSM)
2mo
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AVP, Help Desk User Support
Jacksonville, Florida, United States
$60k-$70k/yr OnsiteFull Time
Newmark
NewmarkNASDAQ: NMRK: Commercial real estate brokerage and property management services.
3+ YOEAssociate's degree or equivalent; minimum 3 years desktop support; Windows 11, macOS, TCP/IP, DNS, DHCP, Microsoft Office; AV/video conferencing and market data familiarity; strong communication; relevant certs preferred.
Windows, Windows 11, macOS, TCP/IP, DNS, DHCP, Microsoft Office, Microsoft 365, ITSM
2mo
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ServiceNow Engineer
Jacksonville, Florida, United States
OnsiteFull Time
Fortegra
Fortegra: Provides specialty insurance products and warranty service solutions.
10+ YOE10+ years in platform/enterprise systems engineering with hands-on ServiceNow development and administration; ITSM, BCM, Security Operations; CMDB governance; CSDM; multi-location deployments.
ServiceNow, ITIL, CMDB, Security Operations
1w
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IT SS Integration Specialist
Jacksonville, Florida, United States
OnsiteFull Time
TOTE Group
TOTE Group: Provides maritime shipping, terminal operations, and vessel management services.
5+ YOE5+ years supporting enterprise integrations, EDI/APIs and SQL; Bachelor's in IT or equivalent; experience with integration platforms, incident management, and vendor coordination.
PLSQL, SQL, EDI, ANSI X12, XML, EDIFACT, APIs, Web Services, JSON, Cleo Integration Cloud, ITIL