72 itil jobs at 49 companies in Miami, FL
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ServiceNow Administrator
Miami, Florida, United States
OnsiteFull Time
Experience as a ServiceNow Administrator; knowledge of ServiceNow, scripting, ITIL; bachelor's in IT or related field; strong communication.
ServiceNow, JavaScript, Glide API, REST, SOAP, ITIL
1w
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Help Desk Specialist
Doral, Florida, United States
$53k-$108k/yr RemoteFull Time
1+ YOEProvide Tier I/II help desk support; 1–3+ years help desk experience; HS diploma/GED or bachelor's; knowledge of Windows, macOS, cloud tools, ITIL and Agile; CompTIA A+, ITIL Foundation, or Microsoft Modern Desktop certs preferred.
Microsoft Windows, macOS, Jira, Confluence, Azure, AWS, ITIL, Agile
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AMS Service Delivery Manager (Miramar, FL, US, 33027)
Miramar, Florida, United States
OnsiteFull Time
8+ YOELeads AMS support, SAP/S4HANA, ITIL/ITSM, ServiceNow, cloud/hybrid operations, and vendor management.
SAP ECC, SAP S/4HANA, SAP Fiori, CDS, SAP Cloud ALM, Solution Manager, HQPC, ServiceNow, ITIL, Agile, DevOps, AIOps
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Help Desk Lead
Doral, Florida, United States
OnsiteFull Time
5+ YOELead a technical help desk with ITIL, ticketing systems (JIRA/ServiceNow), CAC/SAML, SSO/MFA, SLA management, and remote support.
ITIL, ServiceNow, JIRA, CAC, Single Sign-On, Multi-Factor Authentication, IT service management
1w
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Head of Technology Infrastructure & Operations
New York or Boston or Raleigh or Boca Raton
$240k-$260k/yr HybridFull Time
10+ YOE5+ MgmtBachelor's degree, 10+ years infrastructure experience, 5+ years senior leadership, cloud and cybersecurity expertise, ITIL/operational frameworks, vendor and budget management.
AWS, Azure, GCP, DevOps, ITIL, Agile, AI/ML
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Senior Incident Management Practice Engineer
Dallas or Charlotte or Louisville or Tampa or Fort Lauderdale or Washington or Chicago or Atlanta or New York or Nashville or Boston or Texas
$89k-$121k/yr RemoteFull Time
5+ YOEBachelor's or equivalent experience, 5+ years in IT operations/DevOps/incident management, ServiceNow and ITIL 4 familiarity, experience with AIOps/automation, observability, and cross-team process integration.
ServiceNow, AIOps, ITIL 4
4w
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IT SYSTEMS ANALYST I
Plantation, Florida, United States
$72k-$135k/yr OnsiteFull Time
5+ YOEKnowledge of SQL/SRSS, C#, Microsoft Active Directory, ITSM/helpdesk, ITIL Foundation (obtain within 1 year); bachelor's in IT preferred; ability to handle CJIS-protected information.
SQL, SQL Report Services (SRSS), C#, Microsoft Active Directory, Microsoft Azure, Amazon Web Services (AWS), Python, PowerShell, Linux, IT Service Management (ITSM)
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Epic Certified Beacon Consultant 6304718
Milwaukee or Herndon or Kirkland or Irvine or Cincinnati or New York or Cleveland or Oklahoma City or Austin or Albany or Chicago or Arlington or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Raleigh or Minneapolis or Mountain View or Scottsdale or San Francisco or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Redmond or Bentonville or Beaverton or Detroit or San Diego or Maine or Maryland or District of Columbia or United States
$75-$85/hr OnsiteFull Time
3+ YOE3+ years Healthcare IT Beacon analyst experience, Epic Beacon certification, high school/GED; experience with oncology workflows, ServiceNow/ITIL documentation, HIPAA compliance, and on-call rotations.
Epic Beacon, ServiceNow, ITIL
3w
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Application Release Manager
Miami Lakes, Florida, United States
HybridFull Time
7+ YOE7+ years release management experience, strong ITIL/change management knowledge, CAB governance experience, QA/UAT coordination, deployment and rollback planning, bachelor's degree or equivalent experience.
ITIL, CI/CD
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Senior Citrix Engineer
Culpeper or Miami or Los Angeles
HybridFull Time
10+ YOEMust hold Security+ and Secret clearance, Citrix certification or equivalent, 10+ years supporting Citrix (XenApp/XenDesktop), experience with PVS/MCS, NetScaler, ITIL processes, and MS operating systems.
Citrix, NetScaler, PVS, MCS, Director, Insight, Studio, XenApp, XenDesktop, Web Interface, Citrix Secure Gateway, ITIL, MS Operating System
3w
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IT Project Manager, Infrastructure
Fort Lauderdale, Florida, United States
HybridFull Time
5+ YOE5+ years managing IT infrastructure or enterprise technology projects; strong infrastructure, cloud, cybersecurity, networking, and IT operations knowledge; proficiency with Monday.com; working knowledge of ITIL; strong stakeholder and communication skills.
Monday.com, AWS, Microsoft Azure, Google Cloud Platform, Cisco, SD-WAN, ITIL, NIST CSF, CIS Controls, ISO 27001, SOC 2, PCI DSS
1mo
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Manager, IT Support Services
Miami, Florida, United States
OnsiteFull Time
5+ YOE3+ MgmtBachelor's in IT or related, 5+ years IT support/service experience with 3+ years supervisory experience, healthcare IT familiarity, HIPAA knowledge, strong communication skills; ITIL certification and EHR experience preferred.
Electronic Health Record (EHR), ITIL
1w
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Lead Specialist, Oracle SCM
Fort Lauderdale or Jacksonville or Miami or Orlando or Tampa or Atlanta or Chicago or St Louis or Charlotte or Raleigh or Montvale or Short Hills or New York or Austin or Dallas or Houston
OnsiteFull Time
5+ YOE5+ years supporting medium-to-large applications with Oracle SCM (Order Management, Procurement, Global Trade); bachelor's degree required; experience with Oracle implementations, ITIL/ITSM, client communication and troubleshooting.
Oracle Order Management, Oracle Procurement, Oracle Global Trade Management, Oracle Cloud, ITIL, ITSM
1w
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Head of Technology Infrastructure & Operations
New York or Boston or Raleigh or Boca Raton
$240k-$260k/yr HybridFull Time
10+ YOE5+ MgmtBachelor's degree,10+ years infrastructure experience,5+ years senior leadership,expertise in enterprise infrastructure and cloud (AWS/Azure/GCP),ITIL/DevOps/automation experience,strong vendor and budget management.
AWS, Azure, GCP, ITIL, PMP, AI/ML
1mo
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Service Desk Supervisor
Miramar, Florida, United States
HybridFull Time
5+ YOE2+ Mgmt5+ years in NOC/Service Desk/Engineering, 2+ years leading teams, experience with ticketing systems and RMM, proficiency with Microsoft O365, Intune, SCCM, ITIL, strong communication, KPI reporting, and customer escalation management.
ConnectWise, MSPBots, RMM, Microsoft O365, Intune, SCCM, ITIL
1mo
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Field Support / Desk-Side Support Lead (Tampa, FL, US)
Tampa or Miami
$70k-$170k/yr OnsiteFull Time
5+ YOE5+ years desk-side/field support with lead experience; strong knowledge of Microsoft Windows (10/11), Microsoft 365, Active Directory/Azure AD, SCCM/Intune, ServiceNow; hardware and networking fundamentals; ITIL understanding; leadership and stakeholder management skills.
Microsoft Windows 10, Microsoft Windows 11, Microsoft 365, Active Directory, Azure AD, SCCM, Intune, ServiceNow, Dell, HP, Lenovo, ITIL
1w
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Help Desk Specialist
Doral, Florida, United States
$53k-$108k/yr OnsiteFull Time
1+ YOEProvide Tier I/II help desk support, troubleshoot Windows/macOS/cloud issues, use ITIL processes, document and resolve incidents within SLAs; CompTIA A+, ITIL, or Microsoft Modern Desktop certification preferred.
Microsoft Windows, macOS, Jira, Confluence, Azure, AWS
1mo
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Senior Endpoint Analyst (DEX)
Boca Raton, Florida, United States
$102k-$179k/yr HybridFull Time
4+ YOEBachelor's degree or equivalent,4 years related experience,experience with DEX platforms and endpoint telemetry,knowledge of ITIL and automation,good communication skills.
Nexthink, SysTrack, ControlUp, Aternity, ServiceNow, Intune, Power BI
1w
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Cloud Citrix Analyst
Irving or Boca Raton or Rochester or Knoxville
HybridFull Time
Experience supporting Citrix, hybrid infrastructure, VMware, Google Cloud, Windows Server and Active Directory; ITIL practices and strong troubleshooting and documentation skills.
Citrix DaaS/CVAD, NetScaler/ADC, VMware ESXi, vCenter, HCI, Google Compute Engine (GCE), ServiceNow, StoreFront, Provisioning Services (PVS), Machine Creation Services (MCS), Workspace, Windows Server, Active Directory
1w
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Cloud Citrix Analyst
Irving or Rochester or Knoxville or Boca Raton
HybridFull Time
Support and operate Citrix virtual apps/desktops across hybrid infrastructure; experience with VMware, Google Cloud, Windows Server/AD, ITIL practices; bachelor's in IT or equivalent.
Citrix DaaS/CVAD, NetScaler/ADC, VMware ESXi, vCenter, Google Compute Engine (GCE), ServiceNow, Provisioning Services (PVS), Machine Creation Services (MCS), Citrix Workspace
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