53 itil jobs at 42 companies in Racine, WI
2mo
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Service Desk Support Manager
Milwaukee, Wisconsin, United States
HybridFull Time
7+ YOE7+ years IT operations experience; IT service desk management; ITSM/ITIL knowledge; strong leadership and communication.
ITSM software, Remote access tools, Asset management tools, ITIL framework
3d
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Information Technology Manager
Buffalo Grove, Illinois, United States
$118k-$163k/yr OnsiteFull Time
10+ YOEBachelor's degree or equivalent experience; 10+ years in IT leadership, manufacturing technology, infrastructure, cybersecurity, ITIL, MES, project management, and technical team leadership.
Manufacturing Execution Systems (MES), MES, Flex Flow, Microsoft SQL Server, ITIL
1w
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Director, IT Service Continuity
North Chicago, Illinois, United States
$161k-$305k/yr HybridFull Time
9+ YOEBachelor’s degree with 10+ years or master’s degree with 9+ years, extensive IT continuity or crisis management experience, ITSM/ITIL expertise, and complex team leadership.
IT Service Management (ITSM), ITIL, ServiceNow, Coupa, ProcessUnity, CL Digital, AI
1mo
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ServiceNow System Administrator
Pleasant Prairie, Wisconsin, United States
OnsiteFull Time
2+ YOEBachelor's degree in a related field; strong knowledge of ITIL processes, JavaScript, and ServiceNow customization; customer service, communication, and problem-solving skills; CSA preferred.
ServiceNow, JavaScript, ITIL
5d
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Senior Consultant
Milwaukee, Wisconsin, United States
OnsiteFull Time
Bachelor's degree or equivalent experience; infrastructure operations experience across Windows, Linux, Azure, and on-premises environments; ITIL processes, troubleshooting, monitoring, and team leadership skills.
Windows Server, Linux, Azure Cloud, Microsoft Azure, VMware ESX, ITIL
5d
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Digital Grid Modernization Lead, Senior Manager
Houston or Raleigh or Charlotte or Chicago or Cincinnati or Cleveland or Columbia or Columbus or Dallas or Baltimore or Richmond or Rochester or Rosemont or Sacramento or Boston or St. Louis or Salt Lake City or San Antonio or San Diego or San Francisco or San Juan or Seattle or Spartanburg or Albany or Stamford or Atlanta or Toledo or Austin or Washington or Denver or Des Moines or Detroit or Buffalo or Florham Park or Fort Worth or Greensboro or Hartford or Grand Rapids or Indianapolis or Jacksonville or Kansas City or Las Vegas or Little Rock or Los Angeles or Louisville or Birmingham or Fayetteville or Melville or Miami or Milwaukee or Montpelier or Nashville or New Orleans or New York City or Oklahoma City or Philadelphia or Phoenix or Pittsburgh or Portland
$124k-$280k/yr OnsiteFull Time
6+ YOEBachelor's degree and 6+ years of experience required; advanced ITIL, ITSM, utility grid modernization, vendor management, systems thinking, and cross-functional leadership experience preferred.
ITIL, IT Service Management (ITSM)
2mo
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ServiceNow Architect
Abbott Park, Illinois, United States
$113k-$227k/yr OnsiteFull Time
8+ YOEBachelor's degree, 8+ years IT experience, 4+ years ITSM/ITIL, strong ServiceNow architecture and governance expertise, hands-on ServiceNow administration/development, integrations and CMDB/CSDM knowledge.
ServiceNow, ServiceNow ITSM, CMDB, CSDM, web services, SOAP, MID Server, ITIL
3mo
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Business Continuity and Disaster Recovery Supervisor
Brookfield, Wisconsin, United States
OnsiteFull Time
7+ YOELead enterprise resiliency program; 7–10+ years in BCDR/IT operations; Bachelor's degree or equivalent; experience with ISO 22301, NIST, ITIL; certifications CBCP/CISSP/MBCI preferred
ISO 22301, NIST, ITIL
2mo
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Onsite Service Delivery Manager (SDM)
Milwaukee, Wisconsin, United States
$130k-$140k/yr OnsiteFull Time
10+ YOE4+ MgmtBachelor's degree in engineering, computer science, business, or related field; 10+ years of IT services experience, including 4+ years in service delivery or engagement management; ITIL knowledge preferred.
ITIL, KPIs, SLA
1mo
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Epic Certified Beacon Consultant 6304718
Milwaukee or Herndon or Kirkland or Irvine or Cincinnati or New York or Cleveland or Oklahoma City or Austin or Albany or Chicago or Arlington or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Raleigh or Minneapolis or Mountain View or Scottsdale or San Francisco or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Redmond or Bentonville or Beaverton or Detroit or San Diego or Maine or Maryland or District of Columbia or United States
$75-$85/hr OnsiteFull Time
3+ YOE3+ years Healthcare IT Beacon analyst experience, Epic Beacon certification, high school/GED; experience with oncology workflows, ServiceNow/ITIL documentation, HIPAA compliance, and on-call rotations.
Epic Beacon, ServiceNow, ITIL
1mo
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Executive Director, Infra Build & Run
Lake Forest, Illinois, United States
$135k-$251k/yr HybridFull Time
10+ YOE5+ MgmtBachelor's (or equivalent),10+ years IT leadership with 5+ years leading enterprise infrastructure, experience with ITIL/ITSM/SIAM, managing MSPs, cloud and data center platforms (Azure preferred).
ITIL, SIAM, ITSM, Azure
2mo
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ServiceNow Architect
Abbott Park, Illinois, United States
$113k-$227k/yr OnsiteFull Time
8+ YOEBachelor's in Business/Computer Science, 8+ years IT experience, 4+ years ITSM/ITIL experience, strong ServiceNow architecture and governance expertise, hands-on ServiceNow admin/dev and integrations experience.
ServiceNow, ITSM, CMDB, Discovery, CSDM, SOAP, Web services, MID Server, ITIL
1w
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IT Manager - Managed Services
Lake Forest or Charlotte
$165k-$175k/yr OnsiteFull Time
3+ YOERequires 3–5 years in IT service management, service desk, or managed services; incident and access management experience; ITIL knowledge; ServiceNow experience; analytical, communication, and KPI reporting skills.
ServiceNow, ITIL, Knowledge Base, MyLearning
1mo
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Field Service Engineer
Milwaukee, Wisconsin, United States
$50k-$65k/yr OnsiteFull Time
5+ YOE5+ years IT support experience; SCCM, Windows, MobileIron, iOS/Android, hardware repair, Active Directory, network troubleshooting, AV conferencing, asset management; ability to lift 30 kg; ITIL/MCSE/MCP preferred.
SCCM, MobileIron, iPad, Android, iPhone, Windows, Active Directory, Microsoft Excel, Microsoft Word, ITIL
1w
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Manager, IT Digital Workplace Services
Lake Forest, Illinois, United States
$111k-$161k/yr OnsiteFull Time
6+ YOE2+ MgmtBachelor's degree or equivalent experience, 6+ years of IT infrastructure or operations experience, and 2+ years leading technical teams, vendors, or managed service providers. Experience with Active Directory, Entra ID, endpoint management, and ITIL required.
Active Directory, Microsoft Entra ID, Intune, Autopilot, SCCM, Microsoft Endpoint Management, ServiceNow, ITIL, Multi-Factor Authentication (MFA), Conditional Access, Windows Hello for Business
1mo
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Infrastructure Supervisor (67356)
Waukesha, Wisconsin, United States
$97k-$143k/yr OnsiteFull Time
5+ YOEManage site IT support and escalations, lead cross-site teams and improvement initiatives. Require one of: bachelor+3yrs, associate+5yrs, or high school+7yrs; minimum 5 yrs relevant IT service delivery; U.S. person and within 50 miles of Waukesha, WI; ITIL preferred.
Microsoft Windows, Microsoft PowerPoint, Microsoft Excel, Microsoft SharePoint, Microsoft Outlook, Lenel, IT Service Management (ITSM), VMs, UPS, LAN/WAN, RF Scanners, bar code scanners, OT Systems
1mo
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SAP Service Delivery Manager
Northville or Skokie
$125k-$210k/yr OnsiteFull Time
15+ YOE7+ Mgmt15+ years of SAP experience (minimum 7 years as SAP Service Delivery/Program Manager), hands-on SAP FICO or logistics (MM/LE/WM), ITIL-managed services experience, SAP Activate implementations, ABAP/UI5/Fiori/Basis knowledge, stakeholder and delivery leadership, AI/automation experience.
SAP, SAP FICO, MM/LE/WM, ABAP, UI5/Fiori, Basis, SAP Activate Methodology, ITIL, Gen AI, Joule
3w
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Help Desk Coordinator | Onsite @ Alverno College
Milwaukee, Wisconsin, United States
OnsiteFull Time
2+ YOE2+ years help desk experience; strong Windows and macOS knowledge; familiarity with ticketing systems; CompTIA A+ or ITIL preferred; strong customer service and troubleshooting skills.
ServiceNow, Zendesk, Microsoft Teams, Windows, macOS, BrightPlan
2d
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Systems/Network Administrator Lead
North Chicago, Illinois, United States
$170k-$200k/yr HybridFull Time
5+ YOE5+ MgmtActive DoD Secret clearance, five years of enterprise IT architecture and engineering experience, ITIL v4 certification, DoDM 8140.03 certifications, and executive-level briefing experience.
Microsoft Windows, UNIX, Linux, Microsoft SQL Server, Microsoft SharePoint, VMware, ESXi, SAN, LAN, MPLS, BGP, WAN
1mo
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ServiceNow System Administrator
Pleasant Prairie or Milwaukee or Waukegan or Glenview or Kenosha
OnsiteFull Time
2+ YOEBachelor's in CS/IT, ServiceNow CSA preferred, 2+ years EUC administration preferred, strong knowledge of ITIL, JavaScript, and ServiceNow customization, excellent customer service and problem-solving skills.
ServiceNow, JavaScript
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