225 itil jobs at 141 companies in Waukegan, IL
2mo
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Service Desk Support Manager
Milwaukee, Wisconsin, United States
HybridFull Time
7+ YOE7+ years IT operations experience; IT service desk management; ITSM/ITIL knowledge; strong leadership and communication.
ITSM software, Remote access tools, Asset management tools, ITIL framework
3mo
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ServiceNow Architect
Oak Brook, Illinois, United States
$120k-$180k/yr OnsiteFull Time
6+ YOESix+ years in ServiceNow architecture/implementation; ITIL knowledge; offshore collaboration; strong communication and problem-solving skills.
ServiceNow, ITSM, ITOM, HRSD, CSM, JavaScript, HTML, CSS
6d
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Information Technology Manager
Buffalo Grove, Illinois, United States
$118k-$163k/yr OnsiteFull Time
10+ YOEBachelor's degree or equivalent experience; 10+ years in IT leadership, manufacturing technology, infrastructure, cybersecurity, ITIL, MES, project management, and technical team leadership.
Manufacturing Execution Systems (MES), MES, Flex Flow, Microsoft SQL Server, ITIL
1mo
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Sr. IT Services Specialist
Chicago, Illinois, United States
$80k/yr OnsiteFull Time
5+ YOE5+ years in IT support/operations; experience with ITSM/ITIL, Microsoft 365 and Windows; strong escalation handling, stakeholder communication, and process improvement skills.
ITSM, ITIL, Microsoft 365, Windows
1w
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Director, IT Service Continuity
North Chicago, Illinois, United States
$161k-$305k/yr HybridFull Time
9+ YOEBachelor’s degree with 10+ years or master’s degree with 9+ years, extensive IT continuity or crisis management experience, ITSM/ITIL expertise, and complex team leadership.
IT Service Management (ITSM), ITIL, ServiceNow, Coupa, ProcessUnity, CL Digital, AI
1mo
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ServiceNow System Administrator
Pleasant Prairie, Wisconsin, United States
OnsiteFull Time
2+ YOEBachelor's degree in a related field; strong knowledge of ITIL processes, JavaScript, and ServiceNow customization; customer service, communication, and problem-solving skills; CSA preferred.
ServiceNow, JavaScript, ITIL
1w
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Senior Consultant
Milwaukee, Wisconsin, United States
OnsiteFull Time
Bachelor's degree or equivalent experience; infrastructure operations experience across Windows, Linux, Azure, and on-premises environments; ITIL processes, troubleshooting, monitoring, and team leadership skills.
Windows Server, Linux, Azure Cloud, Microsoft Azure, VMware ESX, ITIL
1mo
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Principal, Application Capability Owner
Franklin or Carrollton or Chicago or Morrisville or Boston
$142k-$214k/yr HybridFull Time
7+ YOEBachelor's degree and minimum 7 years enterprise IT experience owning ERP/platforms; strong ERP, ITIL, governance, cybersecurity, DR/BCP, and stakeholder leadership skills.
SAP, Oracle, Microsoft Dynamics, Infor, Application Lifecycle Management (ALM), ITIL, ITGC, CMDB, Disaster Recovery (DR), Business Continuity Planning (BCP), High Availability (HA)
3mo
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Production Reliability Engineer II
Scottsdale or San Francisco or Chicago or New York
$66k-$82k/yr HybridFull Time
2+ YOEBachelor's degree in CS/IS; 2-5 years in IT/DevOps; ITIL/ITSM knowledge; Agile; strong problem solving; ability to relate business needs to system capabilities.
ITIL, ITSM, Agile, Networking, Distributed Systems
1w
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Manager, Technology Support
Chicago, Illinois, United States
$108k-$135k/yr OnsiteFull Time
5+ YOEBachelor's degree or equivalent experience, 5+ years in technology support, vendor management, or IT service management, ITIL experience, strong analytics, communication, and stakeholder management skills.
ITIL, ServiceNow, Power BI, Jira, Confluence
5d
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VP, Consumer Bank Service Delivery Manager
Stamford or Charlotte or Chicago or Alpharetta or New York City or West Chester
$110k-$185k/yr HybridFull Time
7+ YOEBachelor’s degree and 7 years of IT experience, or high school diploma/GED and 10 years; 5 years of IT project management in banking and 5 years with ITIL and SDLC.
ITIL, SDLC, Fiserv
4w
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Senior Manager, End User Technology Engineering
Salisbury or Chicago or Quincy
$151k-$227k/yr HybridFull Time
5+ YOEBachelor's degree or equivalent experience; 5+ years in technology; IT service management, ServiceNow, remote support, incident escalation, and ITIL experience; strong communication and delivery skills.
Windows, macOS, Microsoft Intune, Microsoft Defender, Endpoint Manager, SCCM, JAMF, SysTrack, Zscaler, Windows Hello for Business, Microsoft Authenticator, Citrix RemoteApps, VDI, Azure Virtual Desktop, ServiceNow, ITIL, Agile
1w
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PaaS Infrastructure Engineering Cloud Automation &Tools Consultant - WFH
Chicago or Richardson
$112k-$203k/yr RemoteFull Time
6+ YOEBachelor's degree and 6 years of IT experience, or equivalent alternatives; Azure SQL, Ansible, Harness, cloud automation, monitoring, ITIL, operations management, and database security experience required.
Azure SQL, Azure SQL Managed Instances, Ansible, Harness, ITIL v3, Cosmos DB, Azure Database for PostgreSQL, C#, Java, Python
1mo
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Sr Network Engineer - Connectivity
Aurora, Illinois, United States
$44-$48/hr OnsiteFull Time, Contract
3+ YOE3–5 years in infrastructure networking or telecommunications; expertise in networks, servers, virtualization, Cisco LAN/WLAN/WAN, VLANs, ITIL, network security, documentation, and problem-solving.
Hyper-V, Cisco, VLAN, ITIL, ServiceNow, Palo Alto
1mo
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Manager, Workplace Technology Services
Chicago, Illinois, United States
$85k-$120k/yr OnsiteFull Time
5+ YOE5+ years in IT service delivery or service desk management; experience managing distributed/global support teams, ITSM/ITIL, onboarding/offboarding and access governance, stakeholder and vendor management.
Freshservice, Workspace ONE, CrowdStrike, Microsoft 365, Azure Active Directory / Entra ID, ITIL
2mo
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ServiceNow Architect
Abbott Park, Illinois, United States
$113k-$227k/yr OnsiteFull Time
8+ YOEBachelor's degree, 8+ years IT experience, 4+ years ITSM/ITIL, strong ServiceNow architecture and governance expertise, hands-on ServiceNow administration/development, integrations and CMDB/CSDM knowledge.
ServiceNow, ServiceNow ITSM, CMDB, CSDM, web services, SOAP, MID Server, ITIL
3mo
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Business Continuity and Disaster Recovery Supervisor
Brookfield, Wisconsin, United States
OnsiteFull Time
7+ YOELead enterprise resiliency program; 7–10+ years in BCDR/IT operations; Bachelor's degree or equivalent; experience with ISO 22301, NIST, ITIL; certifications CBCP/CISSP/MBCI preferred
ISO 22301, NIST, ITIL
2mo
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Onsite Service Delivery Manager (SDM)
Milwaukee, Wisconsin, United States
$130k-$140k/yr OnsiteFull Time
10+ YOE4+ MgmtBachelor's degree in engineering, computer science, business, or related field; 10+ years of IT services experience, including 4+ years in service delivery or engagement management; ITIL knowledge preferred.
ITIL, KPIs, SLA
3w
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Cyber SDC - WAF Operations Solution Engineer- Staff
Chicago or United States
$83k-$136k/yr HybridFull Time
1+ YOE1-2 years web application security/WAF experience; hands-on Cloudflare and Imperva; Terraform preferred; bachelor's degree preferred; strong analytical and communication skills; ITIL familiarity.
Cloudflare, Imperva, Terraform, ITIL, WAF
1mo
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Epic Certified Beacon Consultant 6304718
Milwaukee or Herndon or Kirkland or Irvine or Cincinnati or New York or Cleveland or Oklahoma City or Austin or Albany or Chicago or Arlington or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Raleigh or Minneapolis or Mountain View or Scottsdale or San Francisco or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Redmond or Bentonville or Beaverton or Detroit or San Diego or Maine or Maryland or District of Columbia or United States
$75-$85/hr OnsiteFull Time
3+ YOE3+ years Healthcare IT Beacon analyst experience, Epic Beacon certification, high school/GED; experience with oncology workflows, ServiceNow/ITIL documentation, HIPAA compliance, and on-call rotations.
Epic Beacon, ServiceNow, ITIL
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