292 itil jobs at 138 companies in McKinney, TX
3mo
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CMDB Platform and ITIL Process Governance Administrator
Wayne or Charlotte or Dallas
HybridFull Time
5+ YOEFive+ years related IT experience; ITSM; ITIL Foundation; CMDB/data governance; data normalization; ServiceNow a plus.
ServiceNow, CMDB, ITSM, AWS, Azure
3w
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ITIL Production Support Engineer with PMO (523472)
Charlotte or Dallas
$63k-$83k/yr HybridFull Time
5+ YOEBachelor's degree and 5+ years in production support, IT operations, service management, or data governance, plus 3+ years in PMO or project coordination. Requires ITIL, SQL, ticketing, monitoring, and Microsoft Office skills.
SQL, Windows, Linux, ServiceNow, Remedy, Jira Service Management, Splunk, Dynatrace, AppDynamics, Datadog, Grafana, Microsoft Excel, Microsoft PowerPoint, Microsoft Teams, Microsoft Outlook, Azure, AWS, GCP, PowerShell, Python, Shell scripting, DevOps, CI/CD, Agile, Scrum
3mo
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CMDB Platform and ITIL Process Governance Administrator
Dallas or Charlotte or Wayne
HybridFull Time
5+ YOERequires 5+ years related experience, 1+ year IT service management experience, undergraduate degree or equivalent, ITIL Foundation, CMDB/data governance expertise, and cloud platform exposure.
ServiceNow, AWS, Microsoft Azure, AIOps
1d
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Service Delivery Manager
Norcross or San Francisco or Irvine or Plano or New York City or Atlanta
OnsiteFull Time
Requires deep ITIL and IT service management knowledge, analytical and communication skills, service management tools experience, service delivery experience, enterprise IT experience, and ITIL 4 Foundation or higher.
ITIL, ITIL 4
1mo
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Principal Configuration Management Analyst (CSDM)
Westlake or Merrimack
OnsiteFull Time
3+ YOERequires 3+ years of data or process analysis, 3+ years of ITSM/ITIL service management, ServiceNow CMDB and CSDM experience, ITIL knowledge, and strong analytical, communication, and project management skills.
ServiceNow, ServiceNow CMDB, CSDM, ITIL
1w
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Director Enterprise Systems and Services
Dallas, Texas, United States
OnsiteFull Time
10+ YOE3+ MgmtBachelor's degree in a related field, 10 years of related experience, including 3 years supervising, and ITIL experience. Technical industry certifications preferred.
ServiceNow, ITIL
1mo
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Threat Detection & Response Consultant
Raleigh or Reston or Richardson
OnsiteFull Time
Experience in incident handling, cyber incident management, ITSM (Jira), documentation and regulatory reporting; familiarity with NIST, ITIL, vulnerability management, and SOC operations.
Jira, SOAR, NIST, ITIL, AI
2mo
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Manager - IT Disaster Recovery
Arlington, Texas, United States
HybridFull Time
GM Financial: Provides automotive financing and leasing services for dealers and consumers.
3+ YOEExtensive disaster recovery and business continuity expertise; ITIL knowledge; 3-5 years in DR/BC; HS diploma required, Bachelor's preferred.
ITIL, Visio, Microsoft Office
1w
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IT Capacity Manager
Plano, Texas, United States
$80k-$115k/yr OnsiteFull Time
8+ YOERequires 8–12 years of experience in capacity planning, performance engineering, monitoring, infrastructure optimization, ITIL operations, risk management, compliance, and scripting.
New Relic, Shell, PowerShell, Python, ITIL
1mo
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Director, IT Service Management | PAM Health Corporate
Plano, Texas, United States
OnsiteFull Time
3+ YOERequires 3–5 years of IT service management experience, ITSM tool experience, and preferably a bachelor's degree in computer science or information technology and ITIL certification.
ServiceNow, Remedy, ITSM
2w
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Principal Developer, Technology Services
Irving, Texas, United States
OnsiteFull Time
12+ YOE12+ years technology experience; test-driven development, code analysis, data architecture, automation, ITIL-aligned processes, agile delivery, stakeholder communication and leadership.
ITIL, CSM, AWS, Agile
1mo
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Analyst V, Technology Services
Irving, Texas, United States
OnsiteFull Time
5+ YOE5-7 years technology or business experience; experience with process improvement, documentation, automation, ITIL-aligned processes, cross-team initiatives, and strong communication skills.
ITIL, CSM, AWS, Agile
1mo
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Principal, Application Capability Owner
Franklin or Carrollton or Chicago or Morrisville or Boston
$142k-$214k/yr HybridFull Time
7+ YOEBachelor's degree and minimum 7 years enterprise IT experience owning ERP/platforms; strong ERP, ITIL, governance, cybersecurity, DR/BCP, and stakeholder leadership skills.
SAP, Oracle, Microsoft Dynamics, Infor, Application Lifecycle Management (ALM), ITIL, ITGC, CMDB, Disaster Recovery (DR), Business Continuity Planning (BCP), High Availability (HA)
1mo
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Sr. Analyst, Technology Services
Irving, Texas, United States
OnsiteFull Time
7+ YOE7+ years technology/business experience; deliver reporting and analytics, drive automation and ITIL-aligned process improvements; strong communication, organization, and stakeholder management skills.
ITIL, CSM, AWS
1mo
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Sr. Analyst, Technology Services
Irving, Texas, United States
OnsiteFull Time
7+ YOE7-10 years experience in technology or business; degree or certification in technology/business; experience with process improvement, automation, ITIL-aligned processes, metrics, and stakeholder communication.
ITIL, CSM, AWS
1w
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Site Reliability Engineer 6159186
Dallas, Texas, United States
$50-$53/hr HybridFull Time, Contract
5+ YOERequires 5+ years as a site reliability engineer and in technology triage, including restoral steps, root-cause identification, and ITIL team collaboration, plus an associate degree.
Splunk, ITIL, APSRE
1w
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Director Enterprise Systems and Services
Dallas, Texas, United States
OnsiteFull Time
10+ YOE3+ MgmtBachelor's degree in a related field, 10 years of related experience including 3 years supervising, and ITIL experience developing operational sustainability plans. Technical certifications preferred.
ITIL, ServiceNow
1w
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Transition Specialist Advisor - ITSM
Plano, Texas, United States
$91k-$162k/yr RemoteFull Time
10+ YOERequires 10+ years as an IT Service Manager, expert ITIL service management knowledge, complex transition and project leadership experience, financial and risk management, and executive communication skills.
ITIL, Incident management, Change management, Request management, Configuration management, SLA Management
1w
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Technology Support Lead - IBM MQ Engineer
Plano or Houston or Jersey City
$143k-$190k/yr OnsiteFull Time
5+ YOE5+ years IT experience, IBM MQ administration in enterprise production, AI-driven observability for MQ, ITIL processes, Unix/Windows administration, strong troubleshooting and communication skills.
IBM MQ, ITIL, Unix, Windows, Python, Java
4d
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Team Center Unified Technology Support 6434756
Dallas or Nashville or Columbus or Atlanta or California or Cleveland or Colorado or United States or Illinois or Maine or Maryland or Massachusetts or Minnesota or New York or New Jersey or Virginia or Washington
$41-$51/hr RemoteFull Time, Contract
4+ YOERequires 4–5 years supporting Siemens Teamcenter Unified, Teamcenter architecture and modules, ITSM experience with ServiceNow, analytical skills, and issue prioritization. ITIL certification is preferred.
Siemens Teamcenter Unified, Teamcenter, ServiceNow, JD Edwards, ITIL
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