165 itsm jobs at 87 companies in Atlanta, GA
9h
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ITSM Coordinator
Newark or Atlanta or Charlotte or Columbus or Fort Lauderdale or Orlando
$21-$23/hr OnsiteFull Time
2+ YOERequires 2-4 years of customer service experience, strong communication and organization, ticket management or triage experience preferred, 50 WPM typing, and prolonged computer use.
Microsoft Teams
1mo
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Senior Associate, ServiceNow ITSM
Irvine or Los Angeles or San Francisco or Denver or Washington or Tampa or Atlanta or Chicago or Boston or St Louis or Short Hills or New York City or Philadelphia or Austin or Dallas or Houston or Seattle
$94k-$203k/yr OnsiteFull Time
3+ YOE3+ years managing enterprise systems and ServiceNow (ITSM/ITOM/IRM), ServiceNow System Administrator certification, JavaScript skill, bachelor's degree or 8 years' equivalent, experience leading agile teams.
ServiceNow, JavaScript
1d
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Senior Manager, ITSM Processes and Platforms
Atlanta, Georgia, United States
HybridFull Time
12+ YOEBachelor's degree or equivalent experience, 12+ years of IT experience, ITSM strategy or leadership expertise, ITIL knowledge, ServiceNow implementation experience, and executive communication skills.
ServiceNow, ITIL, AIOps
1d
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Director ITSM
Atlanta, Georgia, United States
$130k-$140k/yr OnsiteFull Time
7+ MgmtAssociate degree or equivalent experience; 7+ years managing ITSM functions, including service desk, managed services, incident and problem management; ITIL preferred.
ServiceNow, ITIL
1d
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Director ITSM
Atlanta, Georgia, United States
$130k-$140k/yr RemoteFull Time
7+ MgmtAssociate degree or equivalent experience, bachelor's preferred, ITIL preferred, and 7+ years managing ITSM functions including service desk, incident, problem, and managed service operations.
ServiceNow, ITIL
3w
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IT Service Management (ITSM) Specialist - Configuration Management
Windsor or Des Moines or Boston or Jacksonville or Atlanta or New York City or Charleston or Charlotte
$71k-$119k/yr OnsiteFull Time
4+ YOE4+ years in ITSM, ServiceNow and CMDB experience preferred, IT Asset/Configuration Management knowledge, Bachelor's degree or equivalent preferred, ITIL foundation preferred, Excel proficiency.
ServiceNow, CMDB, Software Asset Management (SAM) Professional, Common Services Data Model (CSDM), Microsoft Excel
3mo
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Enterprise Operations Engineer II
Atlanta, Georgia, United States
$76k-$127k/yr OnsiteFull Time
3+ YOEExperience in enterprise AV services, ITSM, and regional operations with strong collaboration and incident management.
Microsoft Teams, Zoom, Webex, Video Conferencing, ITSM, Room Scheduling, Digital Signage, Networking, Security Systems
1w
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Delivery Manager
Atlanta, Georgia, United States
HybridFull Time
10+ YOERequires 10+ years in IT service delivery, cloud and infrastructure operations, enterprise environments, ITIL/ITSM processes, ServiceNow, Jira, and technical team leadership.
Cloud, Infrastructure, Network, Database, Storage, Backup, Compute, ServiceNow, Jira, ITIL, ITSM, Cognizant ATK
2w
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Lead:Service Delivery Manager
Atlanta or Austin or Dallas or New York City or Philadelphia or Portland
RemoteFull Time
Experience delivering IT managed services, SLA and incident management, capacity planning, contract financials, ITIL/ITSM practices, stakeholder management, problem-solving and data analysis.
ITIL, ITSM
1w
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Team Center Unified Technology Support 6434756
Atlanta or Columbus or Irving or Nashville or United States
$41-$51/hr OnsiteFull Time, Temporary
4+ YOERequires 4–5 years supporting Siemens Teamcenter Unified, Teamcenter architecture and workflows, ITSM experience with ServiceNow, analytical problem-solving, and PLM process knowledge.
Siemens Teamcenter Unified, ServiceNow, JD Edwards, ERP, PLM, ITSM
3mo
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*ATLANTA, COLUMBUS, DETROIT, and PITTSBURGH Analyst, Support Systems (ServiceNow) – Information Technology (IT)
Atlanta or Columbus or Detroit or Pittsburgh
OnsiteFull Time
5+ YOEBachelor's in management, information systems, or related; 5+ years IT systems support experience; 2+ years supporting ServiceNow ITSM; familiarity with service management and process optimization.
ServiceNow, ServiceNow ITSM
1w
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Audio Visual Professional Lead
Morrow, Georgia, United States
OnsiteFull Time
Bachelor's degree or equivalent experience; audiovisual support experience; ServiceNow or comparable ITSM experience; Microsoft Teams knowledge; strong troubleshooting, communication, organizational, and customer service skills.
ServiceNow, Microsoft Teams, Teams Live Events, YouTube Studio, ITSM, Crestron
1w
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Team Center Unified Technology Support 6434756
Dallas or Nashville or Columbus or Atlanta or California or Cleveland or Colorado or United States or Illinois or Maine or Maryland or Massachusetts or Minnesota or New York or New Jersey or Virginia or Washington
$41-$51/hr RemoteFull Time, Contract
4+ YOERequires 4–5 years supporting Siemens Teamcenter Unified, Teamcenter architecture and modules, ITSM experience with ServiceNow, analytical skills, and issue prioritization. ITIL certification is preferred.
Siemens Teamcenter Unified, Teamcenter, ServiceNow, JD Edwards, ITIL
1w
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Service Now Developer (Lead)
New York City or Atlanta or Boston
$50-$60/hr OnsiteTemporary
7+ YOEOver 7 years of ServiceNow development experience across ITSM, CSM, CMDB, ITAM, integrations, portals, JavaScript, CSS, HTML, Angular, REST/SOAP APIs, and ITIL processes.
ServiceNow, ITSM, CSM, CMDB, IT Asset Management, JavaScript, CSS, HTML, Angular, REST, SOAP, ITIL, business rules, UI policies, scoped apps, reports, knowledge management, Import Sets, data sources, transform maps, ServiceNow Suite, Greenhouse Applicant Tracking System
1w
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Director, Enterprise Solution Consultant
Atlanta, Georgia, United States
RemoteFull Time
10+ YOE10+ years in enterprise pre-sales consulting, customer success, or solution architecture; executive engagement; transformation strategy; enterprise workflow, ITSM, architecture, integration, and process optimization expertise.
ServiceNow, ITSM, ITOM, CSM, FSM, GRC, CMDB, API
6d
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IT Analyst - Experienced
Richmond or St. Louis or Cleveland or Philadelphia or Chicago or San Francisco or New York City or Kansas City or Boston or Atlanta or Minneapolis or Dallas
OnsiteFull Time
3+ YOEBachelor's degree or equivalent experience; 3–5 years in IT configuration management or analytics; ServiceNow and CMDB experience; ITSM knowledge; strong analytical, communication, documentation, and problem-solving skills.
ServiceNow, CMDB, Discovery, ITSM
5d
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Deskside Engineer
Atlanta, Georgia, United States
$79k-$92k/yr OnsiteFull Time
4+ YOERequires 4–8 years of trader, front-office, or financial services IT support; Windows/Mac troubleshooting; Active Directory, Citrix, Microsoft 365, networking, ITSM, and trading platform experience.
Bloomberg Terminal, Refinitiv Eikon, Reuters, Fidessa, OMS, EMS, ServiceNow, ITSM, Windows, Mac, Active Directory, Citrix, Microsoft 365, TCP/IP, DNS, Remedy, ITIL
2mo
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Director - IT Infrastructure
Atlanta or United States
OnsiteFull Time
Senior IT leader to own enterprise compute, connectivity, endpoints and AV services; lead technical teams, manage financial performance, drive ITSM and KPI-based operations, and partner with stakeholders and vendors.
SD-WAN, OT networking, ITSM
1w
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Application Support & Managed Services Director
Atlanta, Georgia, United States
$121k-$205k/yr RemoteFull Time
12+ YOE6+ MgmtBachelor's degree and 12–18 years of IT experience, including 6–9 years leading service delivery or operations; ITSM, client communication, global delivery, and people leadership experience required.
ITSM, ITIL, Azure, AWS, ServiceNow, Zoom
5d
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Deskside Engineer
Atlanta, Georgia, United States
$79k-$92k/yr OnsiteFull Time
4+ YOERequires 4–8 years in trader, front-office, or financial services IT support; Windows/Mac troubleshooting; Active Directory, Citrix, Microsoft 365, networking, ITSM, and trading-platform support experience.
Bloomberg Terminal, Refinitiv, Eikon, Reuters, Fidessa, OMS, EMS, ServiceNow, ITSM, Remedy, Windows, Mac, Active Directory, Citrix, Microsoft 365, TCP/IP, DNS, ITIL
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