205 itsm jobs at 113 companies in Georgia
11h
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ITSM Coordinator
Newark or Atlanta or Charlotte or Columbus or Fort Lauderdale or Orlando
$21-$23/hr OnsiteFull Time
2+ YOERequires 2-4 years of customer service experience, strong communication and organization, ticket management or triage experience preferred, 50 WPM typing, and prolonged computer use.
Microsoft Teams
1mo
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Senior Associate, ServiceNow ITSM
Irvine or Los Angeles or San Francisco or Denver or Washington or Tampa or Atlanta or Chicago or Boston or St Louis or Short Hills or New York City or Philadelphia or Austin or Dallas or Houston or Seattle
$94k-$203k/yr OnsiteFull Time
3+ YOE3+ years managing enterprise systems and ServiceNow (ITSM/ITOM/IRM), ServiceNow System Administrator certification, JavaScript skill, bachelor's degree or 8 years' equivalent, experience leading agile teams.
ServiceNow, JavaScript
1d
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Senior Manager, ITSM Processes and Platforms
Atlanta, Georgia, United States
HybridFull Time
12+ YOEBachelor's degree or equivalent experience, 12+ years of IT experience, ITSM strategy or leadership expertise, ITIL knowledge, ServiceNow implementation experience, and executive communication skills.
ServiceNow, ITIL, AIOps
1mo
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ITSM Problem Manager
Georgia, United States
RemoteFull Time
5+ YOE5+ years in IT operations or related roles, 2+ years in problem management, bachelor's in CS/IS/engineering or equivalent, ITIL v4 preferred, scripting (Python, PowerShell, Java, SQL), experience with ServiceNow/Salesforce Service Cloud, cloud/on‑prem/hybrid architecture experience.
ServiceNow, Salesforce Service Cloud, Kubernetes, Docker, Splunk, Datadog, Dynatrace, AppDynamics, SQL Server, PostgreSQL, Python, PowerShell, Java, SQL, CMDB
1d
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Director ITSM
Atlanta, Georgia, United States
$130k-$140k/yr OnsiteFull Time
7+ MgmtAssociate degree or equivalent experience; 7+ years managing ITSM functions, including service desk, managed services, incident and problem management; ITIL preferred.
ServiceNow, ITIL
2d
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Director ITSM
Atlanta, Georgia, United States
$130k-$140k/yr RemoteFull Time
7+ MgmtAssociate degree or equivalent experience, bachelor's preferred, ITIL preferred, and 7+ years managing ITSM functions including service desk, incident, problem, and managed service operations.
ServiceNow, ITIL
3w
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IT Service Management (ITSM) Specialist - Configuration Management
Windsor or Des Moines or Boston or Jacksonville or Atlanta or New York City or Charleston or Charlotte
$71k-$119k/yr OnsiteFull Time
4+ YOE4+ years in ITSM, ServiceNow and CMDB experience preferred, IT Asset/Configuration Management knowledge, Bachelor's degree or equivalent preferred, ITIL foundation preferred, Excel proficiency.
ServiceNow, CMDB, Software Asset Management (SAM) Professional, Common Services Data Model (CSDM), Microsoft Excel
3mo
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Enterprise Operations Engineer II
Atlanta, Georgia, United States
$76k-$127k/yr OnsiteFull Time
3+ YOEExperience in enterprise AV services, ITSM, and regional operations with strong collaboration and incident management.
Microsoft Teams, Zoom, Webex, Video Conferencing, ITSM, Room Scheduling, Digital Signage, Networking, Security Systems
1w
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Customer Delivery Manager (AMS)
Georgia, United States
$93k-$144k/yr RemoteFull Time
7+ YOEFour-year or graduate degree or equivalent experience, with typically 7–10 years in ITIL/ITSM, business, customer support, or a related field.
ITIL, ITSM
1w
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Delivery Manager
Atlanta, Georgia, United States
HybridFull Time
10+ YOERequires 10+ years in IT service delivery, cloud and infrastructure operations, enterprise environments, ITIL/ITSM processes, ServiceNow, Jira, and technical team leadership.
Cloud, Infrastructure, Network, Database, Storage, Backup, Compute, ServiceNow, Jira, ITIL, ITSM, Cognizant ATK
2w
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Lead:Service Delivery Manager
Atlanta or Austin or Dallas or New York City or Philadelphia or Portland
RemoteFull Time
Experience delivering IT managed services, SLA and incident management, capacity planning, contract financials, ITIL/ITSM practices, stakeholder management, problem-solving and data analysis.
ITIL, ITSM
3mo
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*ATLANTA, COLUMBUS, DETROIT, and PITTSBURGH Analyst, Support Systems (ServiceNow) – Information Technology (IT)
Atlanta or Columbus or Detroit or Pittsburgh
OnsiteFull Time
5+ YOEBachelor's in management, information systems, or related; 5+ years IT systems support experience; 2+ years supporting ServiceNow ITSM; familiarity with service management and process optimization.
ServiceNow, ServiceNow ITSM
1w
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Team Center Unified Technology Support 6434756
Atlanta or Columbus or Irving or Nashville or United States
$41-$51/hr OnsiteFull Time, Temporary
4+ YOERequires 4–5 years supporting Siemens Teamcenter Unified, Teamcenter architecture and workflows, ITSM experience with ServiceNow, analytical problem-solving, and PLM process knowledge.
Siemens Teamcenter Unified, ServiceNow, JD Edwards, ERP, PLM, ITSM
1mo
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20120 – System Administrator (Service Desk Focused)
West Point, Georgia, United States
$52k-$68k/yr OnsiteFull Time
3+ YOE3+ years IT support experience; strong Microsoft Windows and Microsoft 365 skills; endpoint and asset management; Active Directory and ITSM experience; customer service and troubleshooting skills.
Microsoft Windows, Microsoft 365, Windows Server, Active Directory, VMware, ITSM, Zebra printers
1w
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Audio Visual Professional Lead
Morrow, Georgia, United States
OnsiteFull Time
Bachelor's degree or equivalent experience; audiovisual support experience; ServiceNow or comparable ITSM experience; Microsoft Teams knowledge; strong troubleshooting, communication, organizational, and customer service skills.
ServiceNow, Microsoft Teams, Teams Live Events, YouTube Studio, ITSM, Crestron
1w
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Team Center Unified Technology Support 6434756
Dallas or Nashville or Columbus or Atlanta or California or Cleveland or Colorado or United States or Illinois or Maine or Maryland or Massachusetts or Minnesota or New York or New Jersey or Virginia or Washington
$41-$51/hr RemoteFull Time, Contract
4+ YOERequires 4–5 years supporting Siemens Teamcenter Unified, Teamcenter architecture and modules, ITSM experience with ServiceNow, analytical skills, and issue prioritization. ITIL certification is preferred.
Siemens Teamcenter Unified, Teamcenter, ServiceNow, JD Edwards, ITIL
1w
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IT Analyst - Experienced
Richmond or St. Louis or Cleveland or Philadelphia or Chicago or San Francisco or New York City or Kansas City or Boston or Atlanta or Minneapolis or Dallas
OnsiteFull Time
3+ YOEBachelor's degree or equivalent experience; 3–5 years in IT configuration management or analytics; ServiceNow and CMDB experience; ITSM knowledge; strong analytical, communication, documentation, and problem-solving skills.
ServiceNow, CMDB, Discovery, ITSM
1w
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Director, Enterprise Solution Consultant
Atlanta, Georgia, United States
RemoteFull Time
10+ YOE10+ years in enterprise pre-sales consulting, customer success, or solution architecture; executive engagement; transformation strategy; enterprise workflow, ITSM, architecture, integration, and process optimization expertise.
ServiceNow, ITSM, ITOM, CSM, FSM, GRC, CMDB, API
1w
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Service Now Developer (Lead)
New York City or Atlanta or Boston
$50-$60/hr OnsiteTemporary
7+ YOEOver 7 years of ServiceNow development experience across ITSM, CSM, CMDB, ITAM, integrations, portals, JavaScript, CSS, HTML, Angular, REST/SOAP APIs, and ITIL processes.
ServiceNow, ITSM, CSM, CMDB, IT Asset Management, JavaScript, CSS, HTML, Angular, REST, SOAP, ITIL, business rules, UI policies, scoped apps, reports, knowledge management, Import Sets, data sources, transform maps, ServiceNow Suite, Greenhouse Applicant Tracking System
2mo
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Director - IT Infrastructure
Atlanta or United States
OnsiteFull Time
Senior IT leader to own enterprise compute, connectivity, endpoints and AV services; lead technical teams, manage financial performance, drive ITSM and KPI-based operations, and partner with stakeholders and vendors.
SD-WAN, OT networking, ITSM
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