296 itsm jobs at 135 companies in Dallas, TX
3w
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ITSM Practice Lead, Consulting Engagement
Dallas, Texas, United States
OnsiteContract
10+ YOE10+ years ITSM experience with 5+ years consulting/SI delivery; deep ServiceNow ITSM, CMDB and service catalog expertise; ITIL v4 required; strong communication and program-building skills.
ServiceNow, CMDB
3w
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ServiceNow ITSM Practice Lead
Richardson, Texas, United States
$126k-$155k/yr HybridFull Time
10+ YOERequires 10+ years in ITSM, 5+ years in consulting or systems integration delivery, ServiceNow expertise, ITIL v4 certification, and executive stakeholder communication skills.
ServiceNow, ServiceNow CMDB, ITSM, Service Catalog, Electronic Medical Records (EMR)
1mo
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Senior Associate, ServiceNow ITSM
Irvine or Los Angeles or San Francisco or Denver or Washington or Tampa or Atlanta or Chicago or Boston or St Louis or Short Hills or New York City or Philadelphia or Austin or Dallas or Houston or Seattle
$94k-$203k/yr OnsiteFull Time
3+ YOE3+ years managing enterprise systems and ServiceNow (ITSM/ITOM/IRM), ServiceNow System Administrator certification, JavaScript skill, bachelor's degree or 8 years' equivalent, experience leading agile teams.
ServiceNow, JavaScript
1w
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Transition Specialist Advisor - ITSM
Plano, Texas, United States
$91k-$162k/yr RemoteFull Time
10+ YOERequires 10+ years as an IT Service Manager, expert ITIL service management knowledge, complex transition and project leadership experience, financial and risk management, and executive communication skills.
ITIL, Incident management, Change management, Request management, Configuration management, SLA Management
2mo
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IT & Technology Decision Makers - Paid ITSM/ESM Research Study - Dallas, US
Dallas or United States
$200/hr RemoteContract
Director-level IT/technology experience with hands-on use and decision-making for ITSM/ESM platforms (e.g., ServiceNow, Jira Service Management). Strong analytical and written communication skills; PayPal account required to receive payments.
Jira Service Management, Freshservice, ServiceNow, Atomicwork, Moveworks, Workday, SAP SuccessFactors, ADP, Oracle HCM, Microsoft Excel, Google Sheets, Notion, Jira
1w
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ServiceNow Technical Lead - Developer
Dallas, Texas, United States
HybridFull Time
5+ YOERequires 5+ years of ServiceNow development and administration, ITSM, CMDB, Service Catalog, JavaScript, Glide API, REST/SOAP integrations, and ITIL/ITSM knowledge; certifications and Agile/Scrum preferred.
ServiceNow, ITSM, ITIL, CMDB, Service Catalog, JavaScript, Glide API, REST, SOAP, ITOM, HRSD, CSM, Agile, Scrum
3mo
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CMDB Platform and ITIL Process Governance Administrator
Wayne or Charlotte or Dallas
HybridFull Time
5+ YOEFive+ years related IT experience; ITSM; ITIL Foundation; CMDB/data governance; data normalization; ServiceNow a plus.
ServiceNow, CMDB, ITSM, AWS, Azure
3w
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Desktop Support Analyst II
Plano, Texas, United States
OnsiteFull Time
4+ YOE4+ years desktop support, expertise with Windows 11 and virtual environments, Cisco telephony, ITSM, strong communication and troubleshooting skills.
VMWare, Windows 11, iOS, Cisco, ITSM, Android
2w
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Martech – Adobe Experience Manager (AEM) Sites and Assets - Manager
New York City or Los Angeles or Washington or Cleveland or Dallas or San Francisco or San Jose or Philadelphia or Portland or Houston
$99k-$232k/yr OnsiteFull Time
4+ YOEBachelor's degree and 4+ years experience. Expertise with Adobe Experience Manager, ITSM, Agile, project delivery, client collaboration, and travel up to 40%.
Adobe Experience Manager (AEM), IT Service Management (ITSM), Agile
1mo
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Director, IT Service Management | PAM Health Corporate
Plano, Texas, United States
OnsiteFull Time
3+ YOERequires 3–5 years of IT service management experience, ITSM tool experience, and preferably a bachelor's degree in computer science or information technology and ITIL certification.
ServiceNow, Remedy, ITSM
3mo
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Technology Operational Risk Management Director - Executive Director
Jersey City or Tampa or Plano
$185k-$285k/yr OnsiteFull Time
10+ YOE10+ years of senior IT leadership; ability to influence executives; experience with cloud architectures; strong vendor management; ITSM/ITIL; resiliency and observability; excellent communication.
Jira, Jenkins, Artifactory, ITIL, Cloud platforms
1w
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Director, Enterprise Solution Consultant
Addison or Illinois
RemoteFull Time
10+ YOE10+ years in enterprise presales, customer success, or solution architecture; executive engagement; transformation strategy; enterprise workflow, ITSM, architecture, and ServiceNow module expertise.
ServiceNow, ITSM, ITOM, CSM, FSM, GRC, CMDB, Intelligence, AI, API
3d
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Lead Contact Center Engineer - Zoom implementation and support experience required
Frisco or United States
HybridFull Time
8+ YOERequires 8+ years of progressive technology experience, 4+ years with contact center solutions, Microsoft 365, integrations, APIs, ITSM workflows, and a preferred bachelor's degree.
Microsoft 365, Zoom Contact Center, Zoom Phone, Zoom Virtual Agent, APIs, webhooks, scripts, ITIL
1w
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Lead:Service Delivery Manager
Atlanta or Austin or Dallas or New York City or Philadelphia or Portland
RemoteFull Time
Experience delivering IT managed services, SLA and incident management, capacity planning, contract financials, ITIL/ITSM practices, stakeholder management, problem-solving and data analysis.
ITIL, ITSM
6d
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Desktop Support Engineer I
Plano, Texas, United States
HybridFull Time
2+ YOERequires 2+ years of desktop support experience, knowledge of unified endpoint management and ITSM tools, strong communication skills, and adherence to technical, security, and infrastructure standards.
Kaseya, ServiceNow, ITSM
5d
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Team Center Unified Technology Support 6434756
Atlanta or Columbus or Irving or Nashville or United States
$41-$51/hr OnsiteFull Time, Temporary
4+ YOERequires 4–5 years supporting Siemens Teamcenter Unified, Teamcenter architecture and workflows, ITSM experience with ServiceNow, analytical problem-solving, and PLM process knowledge.
Siemens Teamcenter Unified, ServiceNow, JD Edwards, ERP, PLM, ITSM
2w
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Edge Connectivity Manager
Omaha or Saint Louis Park or Denver or Englewood or Orlando or Kansas City or Albuquerque or Portland or Salem or Pittsburgh or Austin or Dallas or Fort Worth or San Antonio or Vienna or Olympia or Columbia or St. Paul or Harrisburg or Pennington or Woodcliff Lake or Phoenix or Folsom
OnsiteFull Time
10+ YOE3+ Mgmt10+ years in network engineering or connectivity operations, 3+ years leading technical teams; strong enterprise networking, cloud connectivity, firewalls, ITSM, and stakeholder communication skills.
ITIL, CCNP, CCIE, PCNSE, Fortinet, Azure, AWS
6d
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Team Center Unified Technology Support 6434756
Dallas or Nashville or Columbus or Atlanta or California or Cleveland or Colorado or United States or Illinois or Maine or Maryland or Massachusetts or Minnesota or New York or New Jersey or Virginia or Washington
$41-$51/hr RemoteFull Time, Contract
4+ YOERequires 4–5 years supporting Siemens Teamcenter Unified, Teamcenter architecture and modules, ITSM experience with ServiceNow, analytical skills, and issue prioritization. ITIL certification is preferred.
Siemens Teamcenter Unified, Teamcenter, ServiceNow, JD Edwards, ITIL
4d
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IT Analyst - Experienced
Richmond or St. Louis or Cleveland or Philadelphia or Chicago or San Francisco or New York City or Kansas City or Boston or Atlanta or Minneapolis or Dallas
OnsiteFull Time
3+ YOEBachelor's degree or equivalent experience; 3–5 years in IT configuration management or analytics; ServiceNow and CMDB experience; ITSM knowledge; strong analytical, communication, documentation, and problem-solving skills.
ServiceNow, CMDB, Discovery, ITSM
2w
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Senior Manager of Information Technology
Washington or Plano or Brooklyn or New York or New York
$165k-$205k/yr FieldFull Time
7+ YOE5+ Mgmt7+ years in technology deployment/IT operations with 5+ years managing field/deployment teams; experience with multi-site deployments, vendor management, ITSM/ITIL and restaurant technology stacks.
POS, digital menu boards, kitchen display systems, AV, security, Networking, Active Directory, Configuration Management, Hardware & Software Installation, Asset Management, Imaging & Remote Deployment, Virtualization & Cloud Platforms, Network Configuration, Troubleshooting, ITIL
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