516 itsm jobs at 262 companies in Texas
1w
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ITSM Administrator
Southlake or Austin
$53-$58/hr OnsiteFull Time
3+ YOE3+ years administering enterprise ITSM platforms, supporting ITIL processes, building workflows/integrations, troubleshooting production issues, and delivering reporting and automations.
BMC Helix, Remedy, ServiceNow, Microsoft Copilot, GitHub Copilot, ChatGPT Enterprise, Helix Dashboards, Grafana, REST APIs, JavaScript, Playwright, Cypress, Selenium, Jest, Google Cloud Platform (GCP) Vertex AI, Claude, GPT, Flexera, BMC Helix Discovery, ADDM
1d
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IT Manager - ITSM
Houston, Texas, United States
HybridFull Time
7+ YOERequires 7+ years of IT experience, 4+ years owning ITSM or ITIL processes, ITIL 4 Foundation, enterprise ITSM platform experience, and a bachelor's degree or equivalent experience.
ITIL 4, ServiceNow, Jira Service Management, Freshservice, Ivanti, Cherwell, Power BI, Microsoft 365, Microsoft Teams, Microsoft SharePoint, Microsoft Excel, Power Platform, BPMN, Visio
3w
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ITSM Practice Lead, Consulting Engagement
Dallas, Texas, United States
OnsiteContract
10+ YOE10+ years ITSM experience with 5+ years consulting/SI delivery; deep ServiceNow ITSM, CMDB and service catalog expertise; ITIL v4 required; strong communication and program-building skills.
ServiceNow, CMDB
3w
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ServiceNow ITSM Practice Lead
Richardson, Texas, United States
$126k-$155k/yr HybridFull Time
10+ YOERequires 10+ years in ITSM, 5+ years in consulting or systems integration delivery, ServiceNow expertise, ITIL v4 certification, and executive stakeholder communication skills.
ServiceNow, ServiceNow CMDB, ITSM, Service Catalog, Electronic Medical Records (EMR)
1mo
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Senior Associate, ServiceNow ITSM
Irvine or Los Angeles or San Francisco or Denver or Washington or Tampa or Atlanta or Chicago or Boston or St Louis or Short Hills or New York City or Philadelphia or Austin or Dallas or Houston or Seattle
$94k-$203k/yr OnsiteFull Time
3+ YOE3+ years managing enterprise systems and ServiceNow (ITSM/ITOM/IRM), ServiceNow System Administrator certification, JavaScript skill, bachelor's degree or 8 years' equivalent, experience leading agile teams.
ServiceNow, JavaScript
2w
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Senior ITSM/ITAM Platform Engineer
Houston, Texas, United States
HybridFull Time
6+ YOEITIL-certified platform engineer with 6+ years hands-on ITSM/ITAM experience (ServiceNow preferred), strong administration/development, integrations (REST/SOAP), catalog and CMDB design, and bachelor's degree required.
ServiceNow, Ivanti Neurons, Freshworks, REST, SOAP, IntegrationHub
1w
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Transition Specialist Advisor - ITSM
Plano, Texas, United States
$91k-$162k/yr RemoteFull Time
10+ YOERequires 10+ years as an IT Service Manager, expert ITIL service management knowledge, complex transition and project leadership experience, financial and risk management, and executive communication skills.
ITIL, Incident management, Change management, Request management, Configuration management, SLA Management
2mo
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Business Development Representative (ITSM)
Austin, Texas, United States
OnsiteFull Time
1+ YOE1-3 years outbound sales/lead gen; SaaS/IT infra experience preferred; strong communication; Salesforce and Outreach proficiency.
Salesforce, Outreach, AI-assisted prospecting tools
2mo
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IT & Technology Decision Makers - Paid ITSM/ESM Research Study - Dallas, US
Dallas or United States
$200/hr RemoteContract
Director-level IT/technology experience with hands-on use and decision-making for ITSM/ESM platforms (e.g., ServiceNow, Jira Service Management). Strong analytical and written communication skills; PayPal account required to receive payments.
Jira Service Management, Freshservice, ServiceNow, Atomicwork, Moveworks, Workday, SAP SuccessFactors, ADP, Oracle HCM, Microsoft Excel, Google Sheets, Notion, Jira
1w
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ServiceNow Technical Lead - Developer
Dallas, Texas, United States
HybridFull Time
5+ YOERequires 5+ years of ServiceNow development and administration, ITSM, CMDB, Service Catalog, JavaScript, Glide API, REST/SOAP integrations, and ITIL/ITSM knowledge; certifications and Agile/Scrum preferred.
ServiceNow, ITSM, ITIL, CMDB, Service Catalog, JavaScript, Glide API, REST, SOAP, ITOM, HRSD, CSM, Agile, Scrum
1w
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IT Incident Mgmt Lead
Austin or Charleston or Charlotte or Harrisburg or Miami or Nashville or Pittsburgh or Raleigh
$128k-$199k/yr OnsiteFull Time
5+ YOE5+ years in IT operations/ITSM, ITIL 4 Foundation required, hands-on ServiceNow ITSM experience, Major Incident leadership, CMDB/CSDM knowledge, strong communication and decision-making skills.
ServiceNow ITSM, CMDB, CSDM
3mo
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CMDB Platform and ITIL Process Governance Administrator
Wayne or Charlotte or Dallas
HybridFull Time
5+ YOEFive+ years related IT experience; ITSM; ITIL Foundation; CMDB/data governance; data normalization; ServiceNow a plus.
ServiceNow, CMDB, ITSM, AWS, Azure
3w
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Desktop Support Analyst II
Plano, Texas, United States
OnsiteFull Time
4+ YOE4+ years desktop support, expertise with Windows 11 and virtual environments, Cisco telephony, ITSM, strong communication and troubleshooting skills.
VMWare, Windows 11, iOS, Cisco, ITSM, Android
2w
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Martech – Adobe Experience Manager (AEM) Sites and Assets - Manager
New York City or Los Angeles or Washington or Cleveland or Dallas or San Francisco or San Jose or Philadelphia or Portland or Houston
$99k-$232k/yr OnsiteFull Time
4+ YOEBachelor's degree and 4+ years experience. Expertise with Adobe Experience Manager, ITSM, Agile, project delivery, client collaboration, and travel up to 40%.
Adobe Experience Manager (AEM), IT Service Management (ITSM), Agile
1w
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Director, Enterprise Solution Consultant
Addison or Illinois
RemoteFull Time
10+ YOE10+ years in enterprise presales, customer success, or solution architecture; executive engagement; transformation strategy; enterprise workflow, ITSM, architecture, and ServiceNow module expertise.
ServiceNow, ITSM, ITOM, CSM, FSM, GRC, CMDB, Intelligence, AI, API
1mo
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Director, IT Service Management | PAM Health Corporate
Plano, Texas, United States
OnsiteFull Time
3+ YOERequires 3–5 years of IT service management experience, ITSM tool experience, and preferably a bachelor's degree in computer science or information technology and ITIL certification.
ServiceNow, Remedy, ITSM
3mo
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Technology Operational Risk Management Director - Executive Director
Jersey City or Tampa or Plano
$185k-$285k/yr OnsiteFull Time
10+ YOE10+ years of senior IT leadership; ability to influence executives; experience with cloud architectures; strong vendor management; ITSM/ITIL; resiliency and observability; excellent communication.
Jira, Jenkins, Artifactory, ITIL, Cloud platforms
5d
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Desktop Support Engineer I
Plano, Texas, United States
HybridFull Time
2+ YOERequires 2+ years of desktop support experience, knowledge of unified endpoint management and ITSM tools, strong communication skills, and adherence to technical, security, and infrastructure standards.
Kaseya, ServiceNow, ITSM
1w
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Lead:Service Delivery Manager
Atlanta or Austin or Dallas or New York City or Philadelphia or Portland
RemoteFull Time
Experience delivering IT managed services, SLA and incident management, capacity planning, contract financials, ITIL/ITSM practices, stakeholder management, problem-solving and data analysis.
ITIL, ITSM
2w
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IT Support Specialist
College Station, Texas, United States
OnsiteFull Time
2+ YOE2+ years IT support experience, associate degree or HS+experience; proficiency with Windows, Active Directory, Microsoft 365, LAN/WAN, VPN, ITSM; IT certifications preferred.
Windows, Active Directory, Microsoft 365, SharePoint, Microsoft Teams, OneDrive, LAN/WAN, VPN, ITSM
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