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34 itsm jobs at 25 companies in San Antonio, TX

2mo
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IT & Technology Decision Makers - Paid ITSM/ESM Research Study - San Antonio, US
San Antonio, Texas, United States
$200/hr RemoteContract
Prolific
Prolific: Platform connecting researchers and AI developers with verified participants.
Director-level or above IT/tech experience with hands-on use of ITSM/ESM platforms (e.g., Jira Service Management, ServiceNow). Decision-making experience for platform selection/implementation, strong written communication, and a PayPal account for payment.
Jira Service Management, Freshservice, ServiceNow, Atomicwork, Moveworks, Workday, SAP SuccessFactors, ADP, Oracle HCM, Microsoft Excel, Google Sheets, Notion, Jira, PayPal
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2w
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Edge Connectivity Manager
Omaha or Saint Louis Park or Denver or Englewood or Orlando or Kansas City or Albuquerque or Portland or Salem or Pittsburgh or Austin or Dallas or Fort Worth or San Antonio or Vienna or Olympia or Columbia or St. Paul or Harrisburg or Pennington or Woodcliff Lake or Phoenix or Folsom
OnsiteFull Time
HDR
HDR: Global provider of engineering, architecture, environmental and construction services.
10+ YOE3+ Mgmt10+ years in network engineering or connectivity operations, 3+ years leading technical teams; strong enterprise networking, cloud connectivity, firewalls, ITSM, and stakeholder communication skills.
ITIL, CCNP, CCIE, PCNSE, Fortinet, Azure, AWS
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3d
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Platforms Engineer, ServiceNow
San Antonio or Findlay
OnsiteFull Time
Marathon Petroleum
Marathon PetroleumNYSE: MPC: Refines and markets petroleum products and renewable fuels.
2+ YOEBachelor’s degree in IT or related field preferred, or equivalent experience; 2+ years of relevant experience required. ServiceNow integration, ITSM, ITAM, ITOM, and platform support experience preferred.
ServiceNow, ITSM, ITAM, ITOM, CMDB, CSDM, Discovery, APM, SPM, Now Assist, AI, SDLC, Agile, DevSecOps, Infrastructure as Code (IaC), IT Service Management, Microsoft Excel
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6d
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Digital Grid Modernization Lead, Senior Manager
Houston or Raleigh or Charlotte or Chicago or Cincinnati or Cleveland or Columbia or Columbus or Dallas or Baltimore or Richmond or Rochester or Rosemont or Sacramento or Boston or St. Louis or Salt Lake City or San Antonio or San Diego or San Francisco or San Juan or Seattle or Spartanburg or Albany or Stamford or Atlanta or Toledo or Austin or Washington or Denver or Des Moines or Detroit or Buffalo or Florham Park or Fort Worth or Greensboro or Hartford or Grand Rapids or Indianapolis or Jacksonville or Kansas City or Las Vegas or Little Rock or Los Angeles or Louisville or Birmingham or Fayetteville or Melville or Miami or Milwaukee or Montpelier or Nashville or New Orleans or New York City or Oklahoma City or Philadelphia or Phoenix or Pittsburgh or Portland
$124k-$280k/yr OnsiteFull Time
PwC
PwC: Providing audit, tax, and management consulting services to businesses.
6+ YOEBachelor's degree and 6+ years of experience required; advanced ITIL, ITSM, utility grid modernization, vendor management, systems thinking, and cross-functional leadership experience preferred.
ITIL, IT Service Management (ITSM)
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1w
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Journeyman Computer User Support Specialist (Help Desk Support)
San Antonio or San Antonio
$61k-$68k/yr OnsiteFull Time
Eagle Integrated Services
Eagle Integrated Services: EIS provides IT and technical services to government agencies.
3+ YOERequires 3–5 years of IT help desk or desktop support experience, CompTIA Security+ CE, Secret clearance, Windows, Office 365, Active Directory, ITSM, networking, and troubleshooting skills.
Microsoft Windows, Microsoft Office 365, Active Directory, TCP/IP, DNS, DHCP, IT Service Management (ITSM), ServiceNow, Remedy
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3d
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STRATEGY PLANS & ENGAGEMENT DIRECTOR
Alabama or Illinois or Maryland or Oklahoma City or Pennsylvania or San Antonio or Utah or Arlington
$148k-$197k/yr OnsiteFull Time
Defense Information Systems Agency
Defense Information Systems Agency: Provides information technology and communications support to the military.
1+ YOEAt least one year of equivalent experience managing strategic planning and deployment of service desk technologies, ITSM platforms, or self-service portals; leadership, technical competence, and customer service skills required.
IT Service Management (ITSM), self-service portals
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1mo
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ServiceNow Workflow Manager (Top Secret)
Hampton or Norfolk or Virginia Beach or Richmond or San Antonio
OnsiteFull Time
Seamless Migration
Seamless Migration: Provides IT consulting and ServiceNow automation services for organizations.
6+ YOE2+ MgmtRequires Top Secret clearance, 6+ years IT experience (2+ years ServiceNow), DoD 8140 IAT II (or equivalent), ServiceNow development/admin experience across ITSM/CMDB/PA/CSM/SIR/App Engine, JavaScript and integration skills.
ServiceNow, Performance Analytics, ITSM, CMDB, Customer Service Management (CSM), Security Incident Response (SIR), App Engine, JavaScript, Glide APIs, Flow Designer, REST, SOAP, HTML, CSS, Secure Development Life Cycle (SDLC)
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1w
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SNOW Business Analyst / Trainer
San Antonio, Texas, United States
$58k-$81k/yr HybridFull Time
ASM ResearchNYSE: ACN: Provides IT and healthcare services to government agencies.
5+ YOEBachelor's or equivalent;5–8 years business analysis experience;ServiceNow (ITSM/request management) experience;proficiency with Microsoft Word, Excel, PowerPoint;U.S. citizenship required.
ServiceNow, ServiceNow Agile, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Jira
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1mo
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Tier 1 Call Center Agent
San Antonio, Texas, United States
OnsiteFull Time
Maximus
MaximusNYSE: MMS: Provides government health and human services program administration.
2+ YOEActive TS/SCI clearance, IAT level 1 minimum, associate degree or 2 years technical help desk experience, ITSM tool experience, troubleshooting and networking familiarity.
ServiceNow, Jira Service Management, BMC Remedy
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1mo
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Director, Customer Technical Support
Waterloo or Pleasant Grove or San Antonio or Eden Prairie
$164k-$246k/yr OnsiteFull Time
Arctic Wolf
Arctic Wolf: Provides cloud-native security operations and managed threat detection.
12+ YOE5+ MgmtSenior leader with extensive IT/ networking experience to lead global customer technical support, scale infrastructure and service capabilities, work with cloud/AWS, ITSM tools, and manage escalations and incident communications.
AWS, Jira, ServiceNow, BMC, IBM Tivoli, Zendesk
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1mo
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Program Manager
San Antonio, Texas, United States
$101k-$171k/yr OnsiteFull Time
Akima
Akima: Provider of mission-focused technical and administrative support for government agencies.
10+ YOE5+ MgmtActive DoD Secret clearance, bachelor's or equivalent senior operational experience, 10+ years IT/operations experience including 5 years leading multi-site federal/DoD IT teams, knowledge of RMF/ATO, DoD cybersecurity, and ITSM/ServiceNow operations.
SolarWinds/Orion, ARMIS, Ansible, ServiceNow, CMDB/ITAM, RMF/eMASS, SLA dashboards
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6d
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Software Engineer III - Application Support
San Antonio, Texas, United States
$95k-$145k/yr OnsiteFull Time
City of San Antonio
City of San Antonio: Provides municipal services and governance to San Antonio residents.
7+ YOEBachelor's degree and 7 years of software development or analysis experience. Requires expertise in complex systems, databases, programming, Agile processes, troubleshooting, and technical leadership.
JavaScript, VBScript, CSS, HTML, DHTML, VB, jQuery, Ajax, Java, JSON, .NET, C++, C#, Microsoft SQL, Oracle, Microsoft Visual Studio, TFS, Remedy, Accela Civic Platform, Verint 311, Symphony Integrated Library System, OneMeeting, FasterWeb, SSRS, SaaS, ITIL
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1mo
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ServiceNow Technical Architect
San Antonio or United States
$122k-$203k/yr RemoteFull Time
Guidehouse
Guidehouse: Provides management and technology consulting services to diverse organizations.
10+ YOEBachelor's degree and 10+ years experience as a ServiceNow architect on large-scale, multi-module implementations; CSA preferred. Requires CMDB/CSDM expertise, enterprise integrations, security/compliance knowledge (NIST, FedRAMP), DevOps/CI-CD experience, and US citizenship.
ServiceNow, ITSM, ITOM, HRSD, SecOps, App Engine, CMDB, CSDM, IntegrationHub, MID Server, Flow Designer, REST, SOAP, Git, Azure DevOps, Jenkins, CI/CD, Now Assist, Predictive Intelligence, Automation Engine, Azure, AWS, SAP, Salesforce, NIST, FedRAMP, TOGAF
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3w
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ServiceNow Platform Lead
San Antonio, Texas, United States
OnsiteFull Time
Infosys
InfosysNYSE: INFY: Provides IT consulting, software development, and business outsourcing services.
Deep ServiceNow platform expertise across modules, CSA required, CIS/CTA/ITIL preferred, bachelor's or equivalent, leadership and project delivery experience, US work authorization required, relocation/travel possible.
ServiceNow, AI/Now Assist, ITSM, ITOM, SPM, HAM, HRSD, CMDB
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2w
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Edge Connectivity Manager
Omaha or Phoenix or St. Paul or Austin or Kansas City or Columbia or Denver or Vienna or Saint Louis Park or Folsom or Portland or Pennington or Woodcliff Lake or Orlando or Harrisburg or Salem or Fort Worth or Pittsburgh or San Antonio or Dallas or Albuquerque or Olympia or Englewood
$105k-$188k/yr OnsiteFull Time
HDR
HDR: Global firm providing architecture, engineering, and environmental services.
10+ YOE3+ Mgmt10+ years in network engineering or connectivity operations, 3+ years leading technical teams, bachelor’s or equivalent, strong enterprise networking, governance, vendor management, and communication skills.
ITIL, CCNP, CCIE, PCNSE, Fortinet, Azure networking, AWS networking
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1mo
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Federal Installation Support Service Technician, Clearance Required TS/SCI with Poly, San Antonio, TX, Onsite
San Antonio, Texas, United States
$93k-$214k/yr OnsiteFull Time
Hewlett Packard Enterprise
Hewlett Packard EnterpriseNYSE: HPE: Providing global edge-to-cloud infrastructure and IT solutions for businesses.
6+ YOEUS citizen with TS/SCI clearance and full-scope polygraph required. Expert-level technical knowledge, mission critical and ITIL certifications preferred, 6+ years related experience (Associate+6-8 yrs or Bachelor's preferred). Onsite daily in San Antonio.
ITIL
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2mo
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Help Desk Lead
San Antonio, Texas, United States
$58k-$124k/yr HybridFull Time
CGI
CGINYSE: GIB: Provides information technology and business consulting services.
4+ YOEHigh school diploma or equivalent; 4+ years customer service/technical support with 2+ years Tier 2; advanced troubleshooting; ServiceNow and CRM experience; Google Cloud, Kubernetes, DevSecOps experience; ability to pass clearance.
ServiceNow, ServiceNow ITSM, Google Cloud, Kubernetes, CRM, Access database
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1w
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Managing Director, Enterprise Colleague Experience & Support
Chicago or Los Angeles or Washington or Troy or New York City or Houston or Grand Rapids or Owings Mills or Columbia or Richmond or Memphis or Raleigh or Boston or San Jose or San Francisco or Austin or Kalamazoo or Spokane or Denver or Fort Worth or Atlanta or Orlando or Dallas or Wilmington or Phoenix or San Antonio or Milwaukee or Madison or McLean or Melville or Woodbridge or Stamford or Miami or Philadelphia or Charlotte or Greenville or West Palm Beach or Costa Mesa or St. Louis or Fort Lauderdale or Seattle or Rosemont or Pittsburgh or Tulsa or Cincinnati or Cleveland or Columbus or Akron or Cherry Hill or Tampa or Minneapolis or Anchorage or Salt Lake City or Norfolk or Jacksonville or Boulder or Nashville or Oak Brook or Las Vegas or Indianapolis or San Diego or Potomac or Omaha
$175k-$275k/yr OnsiteFull Time
BDO USA
BDO USA: Provides accounting, tax, and business advisory services to organizations.
15+ YOE5+ MgmtRequires a bachelor's degree, 15+ years of IT experience, 5+ years leading enterprise end-user services, and 5+ years of people leadership; Microsoft 365, Intune, Teams, and ServiceNow experience required.
Microsoft 365, Microsoft Teams, Intune, Autopilot, Entra ID, ServiceNow ITSM, Microsoft Teams Rooms, Cisco AV, Nexthink, 1E Tachyon, Cisco, Poly, Logitech, Absolute, ServiceNow SAM, Power BI
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1mo
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IT Application Administrator
Seguin, Texas, United States
$83k/yr OnsiteFull Time
Guadalupe Valley Electric Cooperative
Guadalupe Valley Electric Cooperative: Electric cooperative providing utility, internet, and home services.
2+ YOEExperience administering SaaS/business applications, Active Directory, relational databases and SQL; PowerShell scripting; application upgrades, vendor management, change management; strong communication and problem-solving skills.
PowerShell, SQL, Active Directory, Microsoft 365, Office 365, Power BI, ITSM
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1mo
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Enterprise Delivery Executive - Healthcare
San Antonio or United States
$166k-$243k/yr HybridFull Time
Rackspace Technology
Rackspace TechnologyNasdaq: RXT: Multicloud technology solutions and managed services provider.
12+ YOE7+ MgmtBachelor's degree required (Master's preferred); 12+ years in infrastructure/managed services; 7+ years leading managers; experience with enterprise-scale managed services, SLAs, private cloud/hybrid platforms and ITIL; strong executive presence.
EPIC, Citrix, ITIL
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