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37 journey manager jobs at 26 companies in Georgia

1mo
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Principal Journey Manager and Experience Researcher ( US / Canada, Remote)
Georgia or Vancouver or Toronto or Massachusetts
$117k-$211k/yr RemoteFull Time
Autodesk
AutodeskNASDAQ: ADSK: Global provider of software for design, engineering, and manufacturing.
Experienced researcher to lead journey management and discovery research, conduct qualitative and quantitative studies, synthesize insights, and influence cross-functional partners.
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2w
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Principal Journey Manager and Experience Researcher ( US / Canada, Remote)
Georgia or Vancouver or Toronto or Massachusetts or United States or Canada
$117k-$211k/yr RemoteFull Time
Autodesk
AutodeskNASDAQ: ADSK: Global provider of software for design, engineering, and manufacturing.
Experience creating, maintaining, and validating evidence-based customer journeys; facilitating research and workshops; partnering with product and design teams; and translating insights into strategic improvements.
A/B testing, AI, Journey Management platform
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2w
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Product Manager, Growth & Product Experience
Atlanta, Georgia, United States
$100k-$135k/yr RemoteFull Time
MacStadium
MacStadium: Private Mac cloud infrastructure provider serving developers, DevOps teams, and businesses with Apple-based compute and virtualization.
6+ YOERequires 6+ years of product management experience in B2B SaaS, cloud infrastructure, or developer tools; customer journey optimization, funnel analytics, discovery, business cases, and cross-functional leadership experience.
Orka, Citrix, Xcode, Kubernetes
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2mo
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Manager, Client Experience
Atlanta, Georgia, United States
HybridFull Time
Aprio
Aprio: Full-service CPA-led business advisory and accounting firm.
5+ YOEBachelor's degree required, 5+ years CX/customer success/account management experience (professional services preferred). Experience with VoC, journey mapping, issue management, analytics, stakeholder alignment, and AI tools (Microsoft Copilot, Claude).
Microsoft Copilot, Claude, Miro, Lucidchart, HubSpot, Microsoft Power BI, Qualtrics, Medallia
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Manager, Insurance Product Innovation & Emerging Solutions
Arizona or California or Colorado or Florida or Georgia or Illinois or Massachusetts or Michigan or Nevada or New Jersey or New York or North Carolina or Ohio or Pennsylvania or Texas or Virginia or New York
$122k-$178k/yr RemoteFull Time
Oscar Health
Oscar HealthNYSE: OSCR: Technology-driven health insurance and managed care provider.
5+ YOEBachelor's degree, 5+ years in healthcare/health insurance/product management or corporate strategy, experience with product development, pilot programs, consumer journey mapping; willingness to travel up to 25%.
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CRM Manager, Digital Customer Experience
Atlanta, Georgia, United States
HybridFull Time
Oldcastle APG
Oldcastle APG: CRH-owned manufacturer of concrete, masonry, hardscape, decking, fencing, and outdoor building materials for homeowners and contractors.
Business-related degree preferred; requires CRM, marketing automation, lifecycle marketing, customer journey design, Salesforce Marketing Cloud, Salesforce Data 360, stakeholder management, and project management skills.
Salesforce Marketing Cloud, Salesforce Data 360
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Sr. Manager, Patient Success
Florida or Michigan or New Jersey or Massachusetts or Georgia or Texas or New York or Ohio
RemoteFull Time
Great Expressions Dental Centers
Great Expressions Dental Centers: Dental support organization providing comprehensive oral healthcare services.
3+ YOE3–5 years in dental/healthcare or patient experience management; ability to lead teams, analyze KPIs, design SOPs, and improve patient journeys; bachelor’s preferred; strong communication and data skills.
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BCBA – We'll Support Your Licensure Journey
Marietta, Georgia, United States
$93/hr RemoteFull Time
ABA360
ABA360: New Jersey ABA therapy provider serving children with autism through in-home, school-based, and community-based care.
Active BCBA certification, Master's degree in behavior analysis/related field, eligible or willing to obtain Georgia licensure, experience with ABA and supervision of technicians preferred.
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Customer Experience Manager
Dayton or Illinois or Georgia or Texas or Ohio or North Carolina or Pennsylvania or Michigan or Florida or Ontario
$87k-$144k/yr RemoteFull Time
LexisNexis Legal & Professional
LexisNexis Legal & Professional: Legal AI and data analytics delivering legal, regulatory, and business insights and workflows to professional customers.
Experience in CX or related field with journey mapping, AI/LLM familiarity, project leadership, analytics with CX metrics and platforms, and stakeholder influence skills.
Qualtrics, Medallia, Salesforce, Zendesk, chatbots, LLMs
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Customer Experience Manager
Dayton or Illinois or Georgia or Texas or Ohio or North Carolina or Pennsylvania or Michigan or Florida or Ontario
$87k-$144k/yr HybridFull Time
LexisNexis Legal & Professional
LexisNexis Legal & Professional: Legal AI and data analytics delivering legal, regulatory, and business insights and workflows to professional customers.
Experience in customer experience, journey mapping or UX research; AI and CX platform familiarity; proven project leadership, analytics with CX metrics, and stakeholder communication.
Qualtrics, Medallia, Salesforce, Zendesk, LLMs
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CRM Marketing Manager
Georgia, United States
RemoteFull Time
CXM Direct
CXM Direct: Global FX and CFD broker serving traders through STP/ECN execution.
Experience in CRM, lifecycle, email marketing, or automation; automated journey building; segmentation, personalization, deliverability, QA, analytics, and multi-market campaigns. Mailgun, Braze, or Klaviyo experience required.
Mailgun, Braze, Klaviyo, SQL
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Customer Experience Manager
Dayton or Ontario or Florida or Georgia or Illinois or Michigan or North Carolina or Ohio or Pennsylvania or Texas
$87k-$144k/yr HybridFull Time
LexisNexis Legal & Professional
LexisNexis Legal & Professional: Legal AI and data analytics delivering legal, regulatory, and business insights and workflows to professional customers.
Experience in customer experience or related field; journey mapping, service design, or UX research; familiarity with conversational AI/LLMs; proven CX project execution and metric analysis; strong communication and stakeholder influence.
Qualtrics, Medallia, Salesforce, Zendesk
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3d
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Agentic Commerce Senior Manager | Industrial
Albany or Arlington or Atlanta or Austin or Beaverton or Bentonville or Boston or Carmel or Charlotte or Chicago or Cincinnati or Cleveland or Columbus or Culver City or Denver or Des Moines or Detroit or Hartford or Herndon or Houston or Irvine or Irving or Kirkland or Miami or Milwaukee or Minneapolis or Morristown or Mountain View or Nashville or New York City or Oklahoma City or Overland Park or Philadelphia or Pittsburgh or Raleigh or Redmond or Sacramento or San Diego or San Francisco or Scottsdale or Seattle or St. Louis or St. Petersburg or Walnut Creek or United States
$113k-$338k/yr HybridFull Time
Accenture
AccentureNYSE: ACN: Global professional services delivering 360° value.
10+ YOERequires 10+ years in industrial consulting, digital, commercial, or technology strategy; transformation and complex B2B journey expertise; AI, data, platform integration, program leadership, and executive communication skills.
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2w
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Front Office Strategy Consulting - Sales Strategy Manager
New York City or Los Angeles or Atlanta or Charlotte or Chicago or Boston or Dallas or San Francisco or Seattle
$99k-$232k/yr OnsiteFull Time
PwC
PwC: Global professional services network providing audit, tax, and consulting services.
5+ YOEBachelor's degree and at least 5 years of experience. Requires customer experience strategy, journey analysis, CRM, analytics, coaching, strategic questioning, and sales strategy consulting skills.
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3w
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Senior Enablement Advisor Manager
Atlanta, Georgia, United States
HybridFull Time
Infor
Infor: Global provider of industry-specific enterprise cloud software.
Translate business goals into multimodal learning journeys, diagnose skill gaps, define success metrics, and manage enablement across multiple corporate functions.
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2w
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Senior Manager, Nonprofit Member Experience
Alexandria or Colorado or Delaware or District of Columbia or Florida or Georgia or Illinois or Indiana or Kentucky or Maryland or Minnesota or Nebraska or Nevada or North Carolina or Ohio or Oregon or Pennsylvania or Tennessee or Texas or Virginia or Washington or West Virginia
$70k-$75k/yr HybridFull Time
Good360
Good360: Nonprofit product-philanthropy organization connecting corporate surplus goods with nonprofits serving people in need.
7+ YOERequires 7 years in marketing, communications, customer experience, member success, nonprofit programs, or related work; journey ownership, analytics, cross-functional influence, and strong writing skills.
Salesforce, CRM, NPS, CSAT
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2mo
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Associate Regional Sales Manager, Southeast
Charlotte or Atlanta
$70k-$80k/yr RemoteFull Time
Honeycomb Insurance
Honeycomb Insurance: AI-driven commercial real estate insurance provider serving building owners, property managers, condominium associations, and developers.
2+ YOE2-5 years in full-cycle or post-sale insurance or B2B SaaS sales; experience with digital B2B product journey; onboarding partners; issue resolution; travel up to 25%.
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1w
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Director, Global Customer Insights & Experience
Nashville or United States or Alabama or Arkansas or Arizona or California or Colorado or Connecticut or District of Columbia or Delaware or Florida or Georgia or Hawaii or Iowa or Idaho or Illinois or Indiana or Kansas or Kentucky or Louisiana or Massachusetts or Maryland or Maine or Michigan or Minnesota or Missouri or Mississippi or Montana or North Carolina or North Dakota or Nebraska or New Hampshire or New Jersey or New Mexico or Nevada or New York or Ohio or Oklahoma or Oregon or Pennsylvania or Rhode Island or South Carolina or South Dakota or Texas or Utah or Virginia or Vermont or Washington or West Virginia or Wisconsin or Wyoming
$138k-$230k/yr HybridFull Time
Cummins Inc.
Cummins Inc.NYSE: CMI: Global power leader in engines, powertrains, and energy solutions.
Bachelor’s degree required; master’s preferred. Requires progressive customer or employee experience leadership, insights and survey programs, analytics, journey mapping, stakeholder influence, change leadership, vendor management, and governance expertise.
Net Promoter Score (NPS), Customer Satisfaction (CSAT), Customer Effort Score (CES), CRM
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3mo
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Data & Analytics Strategy
Cleveland or Atlanta or Dallas
HybridFull Time
Further
Further: Privately held data, cloud, and AI helping enterprise teams grow and work more efficiently.
10+ YOE5+ Mgmt10-15 years in full-scale customer journey and data ecosystems; lead data strategies; client-facing workshops; change management; mentoring teams.
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3w
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Sr. Director, Membership Recruitment & Growth
Washington or Arkansas or Connecticut or Delaware or Florida or Georgia or Idaho or Illinois or Iowa or Kansas or Kentucky or Massachusetts or Maine or Michigan or Minnesota or Montana or New Hampshire or New Mexico or New York or North Carolina or Oklahoma or Pennsylvania or South Carolina or South Dakota or Tennessee or Utah or Vermont or Wisconsin or Wyoming
$123k-$135k/yr RemoteFull Time
American Institute of Architects
American Institute of Architects: A nonprofit professional association representing architects and design professionals through advocacy, education, resources, and member services.
10+ YOEBachelor's degree and 10+ years in membership growth/recruitment or marketing, experience managing teams, fluency in Fonteva and recruitment journey design, strong analytics, segmentation, and outreach skills.
Fonteva, Salesforce
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