25 journey manager jobs at 18 companies in Needham, MA

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Senior Product Manager, Marketing Analytics Platforms
Arden Hills or Marlborough
$132k-$250k/yr HybridFull Time
Boston Scientific
Boston ScientificNYSE: BSX: Developer and manufacturer of innovative medical devices and therapies.
8+ YOEBachelor's degree and 8+ years in product management, marketing technology, digital or marketing analytics, business intelligence, or related fields. Requires Adobe Customer Journey Analytics or comparable platform experience.
Adobe Customer Journey Analytics, Adobe Analytics, Adobe Experience Platform, Adobe Experience Cloud, Adobe Journey Optimizer, Real-Time CDP, Salesforce Marketing Cloud
3d
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Senior Product Manager, Marketing Analytics Platforms
Marlborough or Arden Hills
$132k-$250k/yr HybridFull Time
Boston Scientific
Boston ScientificNYSE: BSX: Developing and manufacturing innovative medical devices for less-invasive treatments.
8+ YOEBachelor's degree and 8+ years in product management, marketing technology, digital or marketing analytics, business intelligence, or related fields. Requires Adobe Customer Journey Analytics experience and strong governance, data, and stakeholder skills.
Adobe Customer Journey Analytics, Adobe Analytics, Adobe Experience Platform, Adobe Experience Cloud, Adobe Journey Optimizer, Real-Time CDP, Salesforce Marketing Cloud
4d
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Front Office Strategy Consulting - Sales Strategy Manager
New York City or Los Angeles or Atlanta or Charlotte or Chicago or Boston or Dallas or San Francisco or Seattle
$99k-$232k/yr OnsiteFull Time
PwC
PwC: Global provider of professional audit, tax, and consulting services.
5+ YOEBachelor's degree and at least 5 years of experience required. Requires customer experience strategy, journey analysis, CRM, analytics, coaching, and strategic questioning skills.
Customer Relationship Management (CRM)
1mo
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Senior Manager, Global Partner Experience
Boston, Massachusetts, United States
$140k-$160k/yr OnsiteFull Time
PTC
PTCNASDAQ: PTC: Provides industrial software for design, manufacturing, and service operations.
5+ YOE5+ years in partner programs, channel strategy, enablement or operations; experience mapping partner journeys, aligning enablement to programs, using data to drive improvements, and cross-functional collaboration.
2w
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CSX - Manager, Contact Center Transformation
New York or Tampa or Chicago or Washington or Dallas or Los Angeles or Baltimore or Denver or Minneapolis or Boston or Florham Park or San Diego or San Francisco or San Jose or Philadelphia or Seattle or Pittsburgh or Houston or Portland
$99k-$232k/yr FieldFull Time
PwC
PwC: Providing audit, tax, and management consulting services to businesses.
5+ YOEBachelor's degree,5+ years experience,expertise in CX strategy,customer journey analysis,business process improvement,CRM and KPI-driven decision making,and demonstrated team leadership;willingness to travel up to 80%.
1mo
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Assistant Manager
Billerica, Massachusetts, United States
$20-$26/hr OnsiteFull Time
Visionworks: Retails prescription eyewear and provides professional vision care services.
1+ MgmtHS diploma/GED or equivalent; 1+ years supervisory experience; customer service and sales leadership; coaching and people management; ability to support store operations and patient/customer journey.
1mo
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Product Marketing Manager
Boston or Andover
$118k-$176k/yr HybridFull Time
Schneider Electric
Schneider ElectricEuronext Paris: SU: Provider of energy management and industrial automation solutions.
4+ YOEBachelor's degree in marketing or related field, 4 years product or B2B marketing experience, strong copywriting, competitive analysis, customer journey mapping, project management, and data-driven decision making.
Figma, Adobe Photoshop, Adobe Creative Cloud, InDesign, Premiere Pro, Canva, Synthesia, Microsoft Copilot, Anyword
2mo
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Product Lead, Client Digital Experience
Chicago or Boston
$165k-$288k/yr HybridFull Time
Northern Trust
Northern TrustNASDAQ: NTRS: Financial services for individuals, families, and global institutions.
10+ YOEBachelor's degree or equivalent experience; 10+ years in product management/digital experience (financial services preferred); experience with end-to-end digital journeys, Agile/Scrum/Kanban, vendor management, cloud and service-oriented architectures.
Agile, Scrum, Kanban, Lean Startup, Design Thinking, Service Oriented Architecture, Cloud-based platforms
3w
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Email Marketing Manager
Orlando or San Francisco or Boston or Chicago or London or New York City or Dublin or Ontario
OnsiteFull Time
Hornblower Group
Hornblower Group: Global provider of water and land-based experiences and transportation.
5+ YOE5+ years in marketing automation, 3+ years hands-on Salesforce Marketing Cloud, advanced HTML/CSS/SQL and AMPscript, campaign deliverability expertise, analytics and journey optimization.
Salesforce Marketing Cloud, Journey Builder, Automation Studio, Email Studio, Audience Builder, Data Extensions, Mobile Studio, Content Builder, HTML, CSS, SQL, AMPscript, API, Google Analytics, Tableau, Microsoft Power BI
1mo
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Associate Marketing Manager, Email and Digital Channels
Boston or Portsmouth or Alpharetta or New York City or Avon
$97k-$138k/yr OnsiteFull Time
Liberty Mutual
Liberty Mutual: Provides diversified property, casualty, and commercial insurance products.
5+ YOEOwnership of email channel, Salesforce Marketing Cloud expertise, HTML/CSS for email coding, A/B testing, journey building, analytics, 5+ years marketing experience, BA preferred.
Salesforce Marketing Cloud, HTML, CSS, Web CMS, DAM
1mo
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Salesforce Marketing Cloud Manager
Boston, Massachusetts, United States
$122k-$170k/yr OnsiteFull Time
Plymouth Rock Assurance
Plymouth Rock Assurance: Providing personal and commercial property and casualty insurance products.
5+ YOE5+ years with Salesforce Marketing Cloud, strong AMPscript/SQL/SSJS/API skills, experience with Journey Builder/Mobile Studio, product ownership experience, Bachelor's degree, Jira experience, leadership and regulatory knowledge (CAN-SPAM, TCPA).
Salesforce Marketing Cloud, Journey Builder, Mobile Studio, Cloud Pages, AMPscript, SSJS, SQL, APIs, Einstein Recommendations, Jira, Salesforce Data Cloud, Agentforce
1mo
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Senior Director of Account Management, Financial Services (Strategics)
Chicago or Boston or New York City or United States
$200k-$250k/yr OnsiteFull Time
AlphaSense
AlphaSense: AI-powered search platform for business and financial market intelligence.
10+ YOE5+ Mgmt10+ years in sales/account management/client success,5+ years people management,2+ years managing managers,ability to operationalize customer journeys and communicate complex issues simply.
1mo
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Director of Customer Experience – Commercial Banking
Boston or New York City or Philadelphia or Charlotte
$216k-$267k/yr HybridFull Time
Citizens Financial Group
Citizens Financial GroupNYSE: CFG: Provides retail, commercial, and private banking services to customers.
10+ YOE10+ years in customer experience, journey or service design with commercial banking experience; proven leadership of cross-functional teams; expertise in service design, journey mapping, process improvement, and CX performance programs; strong communication and executive presence; Bachelor's required, MBA preferred.
JD Power, NPS
5d
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Conversation Designer
Johnston, Rhode Island, United States
$120k-$138k/yr OnsiteFull Time
Tata Consultancy Services
Tata Consultancy ServicesNational Stock Exchange of India: TCS: Global provider of IT services, consulting, and business solutions.
10+ YOERequires conversation design, UX writing, prompt engineering, generative AI, chatbot and voice bot design, journey mapping, LLM fundamentals, communication, stakeholder management, and analytics skills.
Microsoft Copilot Studio, AWS Lex, Amazon Connect, Dialogflow, OpenAI, Azure OpenAI, AWS Bedrock
1mo
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Veterinarian, Lead
Saugus, Massachusetts, United States
OnsiteFull Time
Community Veterinary Partners
Community Veterinary Partners: Operates and manages a community of animal hospitals.
Licensed veterinarian (DVM) for small animal general practice with leadership ability; clinical autonomy, mentorship, and commitment to high-quality medicine. Relocation and sign-on bonuses available.
Journey
2w
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Associate Director of Respiratory Provider Experience
Cambridge, Massachusetts, United States
$149k-$215k/yr OnsiteFull Time
Sanofi
SanofiEuronext Paris: SAN: Researches, develops, and manufactures medicines and vaccines globally.
7+ YOE7+ years in HCP marketing/commercial operations or field enablement in pharma/biotech/medical device; experience with provider journey mapping, cross-functional collaboration, analytics, and agile pod leadership.
Veeva, Turing
5d
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Senior Director, Head of Care Pathway Optimization
Cambridge, Massachusetts, United States
$218k-$315k/yr OnsiteFull Time
Ipsen
IpsenEuronext Paris: IPN: Develops medicines for oncology, neuroscience and rare diseases.
15+ YOE5+ MgmtRequires 15+ years in pharma, biotech, or medical devices; 5+ years leading teams; health systems, healthcare data, patient journeys, institutional engagement, strategic partnerships, and cross-functional leadership experience.
claims, SP/SD
1mo
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Director, Demand Generation Marketing
Boston or Massachusetts or Hyderabad
$153k-$194k/yr HybridFull Time
Zelis
Zelis: Providing healthcare payment and claims cost management solutions.
10+ YOE3+ Mgmt10+ years B2B demand generation/marketing experience with 3+ years in senior leadership; hands-on HubSpot, Snowflake, ABM, Salesforce experience; journey orchestration, measurement frameworks, and AI/ML applied to marketing.
HubSpot, Snowflake, Salesforce CRM, 6sense, Demandbase, Digital Experience Platform (DXP)
1mo
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Brand Strategy Director - Song Life, Part of Accenture Song
New York or Milwaukee or Dallas or Columbus or Cincinnati or Cleveland or Oklahoma City or Austin or Albany or Chicago or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Raleigh or Minneapolis or Mountain View or Scottsdale or Morristown or San Francisco or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Seattle or Houston or Arlington or Atlanta or Detroit or San Diego
$87k-$266k/yr HybridFull Time
Accenture
AccentureNYSE: ACN: Global provider of management consulting and technology services.
8+ YOE8+ years brand strategy (agency) experience, 5+ years in creative agency/HCP work, strong client-facing and facilitation skills, experience with positioning, messaging, customer journeys, and creative briefs; Bachelor's degree required.
2mo
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Master HVAC / Refrigeration Contractor – Lead Technician - Class 32
Lexington, Massachusetts, United States
$36-$43/hr OnsiteFull Time
Lexington Public Schools
Lexington Public Schools: Providing K-12 public education to students in Lexington, Massachusetts.
8+ YOEHigh school diploma, valid driver’s license, MA Master HVAC/Refrigeration Contractor license, 8+ years HVAC experience, ability to perform journey-level HVAC, refrigeration, piping, ductwork, read schematics, and basic computer skills.

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