33 manager customer success programs jobs at 27 companies in Gaithersburg, MD
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Customer Success Manager — Government “At Scale” Programs
McLean or Richmond
HybridFull Time
3+ YOE3+ years in customer success, account/program management, or consulting; experience with government/public sector customers and SaaS environments; strong written communication, operational execution, and data-driven engagement skills; bachelor’s degree required.
1Exiger, CRM, CS tools
1mo
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Customer Success Manager, Customer Delivery & Success
Bowie, Maryland, United States
OnsiteFull Time
3+ YOE3+ years customer-facing experience (Customer Success/Account Management/Program Management), experience with healthcare data, strong communication and cross-functional coordination; enterprise experience preferred.
SQL, APIs, Snowflake, AWS, Microsoft Power BI, Tableau, EHR
5d
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Customer Success Manager
McLean, Virginia, United States
$125k-$250k/yr OnsiteFull Time
10+ YOEBachelor’s degree, 10+ years in technology or technical consulting, customer advisory experience, enterprise platforms knowledge, executive communication, project management, agile practices, and 25% travel. Preferred: 5+ years in success, program, account management, or advisory services.
Appian, AI, SaaS, PaaS, Employee Assistance Program (EAP), Employee Stock Purchase Program (ESPP)
3mo
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Customer Success Manager
Washington or United States
$105k-$140k/yr HybridFull Time
5+ YOE5+ years in a customer-focused role; strong relationship and program management skills; Bachelor’s degree or equivalent; excellent communication.
3mo
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Senior Customer Success Manager
New York City or Arlington or Austin or Chicago or San Francisco or Seattle or Atlanta or Raleigh or Los Angeles
$135k-$175k/yr HybridFull Time
7+ YOE7+ years software/service delivery; enterprise SaaS deployments; strong executive-level communication; cross-functional influence; program/project management; travel up to 20-25%.
1mo
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Customer Success Manager, US ( NAVY / USMC)
Arlington or San Diego or Tampa or Norfolk or Jacksonville or California or Florida
$92k-$135k/yr HybridFull Time
5+ YOEAbility to obtain Secret clearance, bachelor’s degree or equivalent, 5+ years customer success/account management or relevant military program experience, experience with public sector/DoD, strong communication and independent execution skills.
First Alert
1mo
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Sr. Customer Success Manager, Robotic Technical Services, Robotic Technical Services
Garner or Nashville or Arlington
$146k-$208k/yr OnsiteFull Time
5+ YOE5+ MgmtBachelor's degree or equivalent; 5+ years customer-facing and program leadership experience; technical and customer-facing skills; ability to travel up to 50%.
2mo
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Customer Success Manager - Account Management (Manager Technical Project / Program)
Reston, Virginia, United States
RemoteFull Time
5+ YOEMaster's degree required; 5–10 years program management with international clients in electronics/IT; experience with contract management, P&L, risk management, and stakeholder communication.
2mo
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Client Success Manager - Government
Tysons Corner or South Jordan
HybridFull Time
5+ YOE5+ years in customer-facing strategy, program/product management, solutions, or operator roles with outcomes; experience with government/defense; strong product/design/PM instincts; strong communication; willingness to travel 25–50%; TS/SCI or eligibility preferred.
2mo
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Senior Trial Success Manager
United States or Canada or San Francisco or New York City or Washington
$102k-$154k/yr RemoteFull Time
8+ YOE8+ years client-facing experience with enterprise customers, Bachelor’s degree required, strong project and change management, CRM and trial execution experience, exceptional communication; PMP preferred.
Accord, Tofu, CRM
1w
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Director of Customer Success and Implementation
Ashburn or Frederick or Pittsburgh or Morgantown or Ohio or Pennsylvania or Virginia or West Virginia
OnsiteFull Time
7+ YOE7+ years technical program management experience in data center/cloud/AI or energy infrastructure; technical scoping, KPI-driven decision making, strong communication; proficiency with Salesforce,Jira,Claude.
Salesforce, Jira, Claude
1mo
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Program Manager - Customer Success Operations Senior
Washington, District of Columbia, United States
$120k-$160k/yr OnsiteFull Time
10+ YOETop Secret clearance, Bachelor's degree required (Master's preferred), 10+ years managing complex federal programs, experience across classified networks (NIPR/SIPR/JWICS), stakeholder engagement, metrics/dashboard development, and executive communication.
Advana, NIPRNet, SIPRNet, JWICS, CRM
2mo
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Mission Success Lead
Washington, District of Columbia, United States
$130k-$170k/yr OnsiteFull Time
Builds strong customer relationships, coordinates delivery across teams, and supports government or commercial software projects. Ability to obtain and hold a TS/SCI clearance.
1mo
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Customer & Community Growth Manager
Washington, District of Columbia, United States
HybridFull Time
5+ YOE5+ years in customer marketing/community/customer success/growth roles; experience building communities and advocacy programs; strong communication, project management, and analytic skills; experience with SMB/mid-market and healthcare/fintech/SaaS preferred.
1w
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Program Support Services Team Manager
Baltimore, Maryland, United States
$155k-$180k/yr HybridFull Time
10+ YOE10+ MgmtBachelor's degree plus 10+ years of technical/operational/leadership experience or equivalent; experience in customer success, stakeholder engagement, and project/program/portfolio management; PMP and ITIL preferred.
IT Service Management (ITSM), ITIL
1mo
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Program Support Services Team Manager
Baltimore, Maryland, United States
$155k-$180k/yr HybridFull Time
10+ YOEBachelor's degree plus 10+ years technical or leadership experience (or equivalent). Experience in customer success/stakeholder engagement, program/project/portfolio management, DevOps tools (GitLab, GitHub, CI/CD), and ITSM/ITIL practices. ITAR clearance and U.S. citizenship or permanent residency required.
GitLab, GitHub, CI/CD, ITSM, ITIL
2mo
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Project Manager, Life Science Delivery
San Francisco or Knoxville or New York City or Washington or Arizona or California or Colorado or Connecticut or Florida or Georgia or Illinois or Louisiana or Massachusetts or Minnesota or North Carolina or New Jersey or Nevada or New York or Ohio or Pennsylvania or South Carolina or Tennessee or Texas or Virginia or Washington
$114k-$143k/yr RemoteFull Time
3+ YOEUndergraduate degree, 3-5 years in healthcare consulting/project management/customer success, 2+ years RWE/healthcare data delivery, strong communication, stakeholder management, and data-driven problem solving.
Jira, Microsoft Project, SQL Workbench
3mo
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Project Manager
Tysons Corner or United States or Dallas or Draper or United States or Virtual or Virtual or Virtual or Tysons Corner or United States or Virtual
HybridFull Time
1+ YOEBachelor’s degree required; 1+ years in customer success or event planning; ability to lift 50 pounds; strong communication; multi-tasking in a dynamic environment; 40% travel; MS Office and Salesforce experience.
MS Office, Salesforce.com
4d
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Contents Project Manager
Chantilly, Virginia, United States
$65k-$75k/yr OnsiteFull Time
High school diploma/GED, valid driver's license with clean history, strong customer service and communication skills, multitasking ability, and successful background check; restoration or cleaning experience preferred.
3mo
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Sr. Manager, Consulting Services, US Public Sector (NGFW/SASE)
Reston, Virginia, United States
$178k-$246k/yr RemoteFull Time
7+ YOE5+ Mgmt7+ years leading and scaling Professional Services or Customer Success teams; 5+ years managing technical consultants; DoD Top Secret clearance; travel up to 25%; Bachelor's degree or equivalent military experience.
Clarizen, Kantata, Salesforce, Tableau
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