86 manager customer success programs jobs at 62 companies in San Pablo, CA
2mo
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Customer Success Programs Lead (Education)
San Francisco, California, United States
$180k-$280k/yr OnsiteFull Time
4+ YOE4+ years in CS programs, customer education, community, champions, or lifecycle roles; experience building programs from scratch; executive presence; strong content and communication instincts; ability to manage many projects; founder mentality.
Slack
3w
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Customer Success Manager
Los Altos, California, United States
$110k-$150k/yr OnsiteFull Time
3+ YOE3–5 years in customer success or account management, experience with scaled/tech-touch programs, CRM/BI tools, strong communication and technical aptitude.
HubSpot, Looker, FunnelStory
1w
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Customer Success Program Manager
Palo Alto, California, United States
RemoteFull Time
3+ YOERequires 3–6 years in program management, project management, operations, or related work; experience owning organization-wide programs, defining metrics, using data, communicating clearly, and working through ambiguity.
Agentic AI, Asana, Jira, Salesforce, Snowflake
1mo
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Customer Success Manager
San Jose, California, United States
$263k-$355k/yr HybridFull Time
5+ YOEBachelor's in Engineering/Computer Science,5+ years in technical program/project management or related roles,experience with large-scale silicon/SoC programs,strong communication and stakeholder management skills.
3w
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Scaled Customer Success Manager
San Francisco or London or Bangalore
$145k-$180k/yr OnsiteFull Time
3+ YOE3–6 years in customer success or similar at B2B SaaS, experience scaling portfolios, strong product intuition, data-driven, excellent communication, building playbooks and lifecycle programs.
CRM, APIs, AI tools
1w
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Commercial Customer Success Manager
San Francisco, California, United States
$125k-$155k/yr HybridFull Time
Experience managing 40–100+ customer accounts, supporting technical teams, identifying expansion opportunities, and using scaled customer success programs, playbooks, and AI-assisted workflows.
AI
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Customer Success Manager (US Remote)
San Francisco or United States or Israel
RemoteFull Time
3+ YOE3+ years in customer success or account management in SaaS/cybersecurity, strong cloud security knowledge, executive communication, stakeholder management, driving adoption, and cross-functional program leadership.
Upwind, Cloud-Native Application Protection Platform (CNAPP), eBPF
3w
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Customer Success Manager (Bay Area, CA)
Redwood City, California, United States
$100k-$140k/yr HybridFull Time
5+ YOE5+ years experience overall with 3 years in customer success/program management/consulting; experience with SaaS, change management, executive advising, and program execution.
WorkBoard, Salesforce
1w
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Digital Customer Success Program Manager
Mountain View, California, United States
$116k-$192k/yr HybridFull Time
5+ YOERequires 5–10 years in customer success, CS operations, digital CS, lifecycle marketing, or product adoption; SaaS adoption and retention experience; digital program creation; segmentation, health scoring, CRM, automation, AI, and analytics skills.
AI, CRM, SaaS
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Customer Success Operations Manager
San Francisco or New York
$106k-$150k/yr HybridFull Time
3+ years CS operations experience at high-growth companies; strong CS metrics and SaaS model knowledge; expert Salesforce and CS tools; proficiency with Excel/Google Sheets, BI tools, and AI; strong communication and program management.
Microsoft Excel, Google Sheets, Looker, Tableau, Claude, ChatGPT, Salesforce CRM, Gainsight, Planhat
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Customer Success Manager
San Francisco, California, United States
$140k-$180k/yr HybridFull Time
5+ YOE5+ years enterprise B2B CSM experience, 8+ years total in enterprise SaaS, bachelor’s in a technical field (or equivalent), strong executive relationship, analytical, program management, and technical troubleshooting skills.
1w
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Digital Customer Success Program Manager
Mountain View, California, United States
$116k-$192k/yr RemoteFull Time
5+ YOERequires 5–10 years in Customer Success, CS Operations, Digital CS, Lifecycle Marketing, or Product Adoption; SaaS adoption and retention experience; digital program development; health scores, segmentation, automation, and customer success platforms.
2mo
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Strategic Customer Success Manager
San Francisco or United States
$224k-$287k/yr HybridFull Time
5+ YOE5+ years in customer success or strategic account management at B2B SaaS, enterprise account expansion experience, whitespace analysis, exec relationship building, product demo and program leadership skills.
1w
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Senior Customer Success Manager, Strategic Technical Accounts
San Francisco, California, United States
$120k-$145k/yr RemoteFull Time
7+ YOERequires 7+ years in customer success, strategic or technical account management, solutions consulting, professional services, program management, or related customer-facing work, plus technical fluency and cloud infrastructure knowledge.
AWS, GCP, Kubernetes, Infrastructure as Code
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Senior Customer Success Enablement Manager
San Francisco, California, United States
$167k-$199k/yr HybridFull Time
8+ YOE8+ years in Customer Success or Enablement, experience building and delivering enablement programs, strong stakeholder influence, data-driven measurement of outcomes, program design, coaching, and knowledge of CS methodologies.
Salesforce, Gong, Claude, Claude Code, Intercom, MEDDICC, Command of the Message
1mo
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Manager, Scaled Customer Success
San Francisco or New York City or United States
$147k-$234k/yr HybridFull Time
4+ YOE2+ Mgmt4+ years in consulting, CS ops, revenue/ops, or strategy in high-growth B2B SaaS; 2+ years people management; proven experience building scalable programs; strong analytics and cross-functional leadership.
3mo
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Scaled Enterprise Customer Success Manager
San Francisco or New York City or Austin
$150k-$175k/yr HybridFull Time
3+ YOE3+ years in Customer Success, Account Management, Sales, or related roles at scaling tech companies; experience with SMB/Mid-Market; SaaS/AI tools; data-driven, scalable programs; strong communication.
2w
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Technical Customer Success / Customer Program Manager
United States or Pleasanton or India
RemoteFull Time
Experience leading complex enterprise customer programs; technical fluency across cloud, SRE, observability, integrations, and security; excellent communication and customer relationship skills.
AWS, Microsoft Azure, Google Cloud Platform, Kubernetes, Splunk, Datadog, ServiceNow, Slack, Jira, Linear, SRE, ITSM
1mo
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Strategic Customer Success Manager - MarTech / AdTech, US
Austin or Denver or Mountain View or Texas or Colorado or Illinois or Florida or Georgia or Idaho or Indiana or Kansas or Maryland or Massachusetts or Nebraska or Nevada or North Carolina or Oregon or Pennsylvania or Tennessee or Utah or Virginia or California or New York or Washington
$144k-$180k/yr RemoteFull Time
6+ YOE6+ years customer success or strategic account management, experience with global strategic accounts, AdTech/MarTech preferred, AI program experience, CRM and analytics tool fluency, strong executive communication.
Looker, Tableau, Google Analytics, Salesforce, Asana, JIRA, Notion, Catalyst
3w
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Customer Success Manager - West Coast
San Francisco, California, United States
HybridFull Time
5+ YOEBachelor’s in engineering/CS/data field required; 5+ years in automotive engineering, program management, or technical customer-facing roles; ability to influence stakeholders and use benchmarking and cost analysis to drive retention and expansion.