1w
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Support Escalations Manager
Austin or United States
RemoteFull Time
7+ YOE2+ Mgmt7+ years in client support/incident management/risk operations with 2+ years people leadership; regulated-industry experience; strong communication, analytics, and risk & controls knowledge.
Zendesk, HubSpot, Salesforce, ServiceNow, Jira, Google Workspace, Microsoft Office
5d
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Administration Support Manager
Austin, Texas, United States
OnsiteFull Time
3+ YOE1+ Mgmt3–5 years administrative or operations experience,1–3 years supervisory experience,experience with payroll/HRIS/timekeeping preferred,strong leadership,communication,and reporting skills.
Microsoft Excel, Microsoft Outlook, Microsoft Word, Microsoft PowerPoint
1w
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Reemployment Support Manager (Austin)
Austin, Texas, United States
$7k/mo OnsiteFull Time
3+ YOE0.5+ MgmtThree years experience in policy development/implementation with six months supervisory experience; relevant academic credits may substitute; TWC Manager I (1 year) may satisfy requirement.
2mo
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Production Support Manager (Contract)
Austin, Texas, United States
HybridContract, Full Time
5+ YOE5+ years in production support/SRE in SaaS; strong SQL, APIs, Azure; incident management; leadership ability.
Azure SQL Server, Azure Functions/App Services, Azure Service Bus, Azure Cognitive Services, App Configuration, Logic Apps, Log Analytics/Azure Sentinel, Cloudflare, Google BigQuery, .NET Framework, NET Core, PowerShell, Python
3w
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Professional, Product Support
Atlanta or Austin or El Paso or Houston or Knoxville or Memphis or Nashville or Oklahoma City
$55k-$70k/yr RemoteFull Time
Experience in lease abstraction or lease administration, strong attention to detail, excellent communication, ability to manage priorities and stakeholder expectations, comfort with AI-supported workflows.
LeasingOS
2mo
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Program Manager, Operations Support (Austin, TX, US, 78701)
Austin, Texas, United States
$80k-$110k/yr RemoteFull Time
0+ YOEBachelor’s degree in Industrial Engineering, Supply Chain, Operations Management, or related field; 0-2 years experience in operations/logistics/program management; strong analytical skills; lean/six sigma or process optimization experience a plus.
Microsoft Office, WMS systems
3w
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Management Support Specialist (AUSTIN, TX)
Austin, Texas, United States
$4k-$6k/mo OnsiteFull Time
3+ YOEHigh school diploma, 3+ years advanced administrative support, valid Texas driver license, proficiency with Microsoft Word/Excel/PowerPoint, strong writing, research, time-management, and attention to detail.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint
2d
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Operational Support Specialist Manager
Austin, Texas, United States
$81k-$171k/yr OnsiteFull Time
10+ YOEActive TS/SCI with polygraph, BA/BS or equivalent with 10+ years technical/military experience, leadership managing technical teams, SIGINT/ISR experience, Windows/Linux proficiency, JIRA, DoD 8570 IAT Level I required, ability to travel 25–50%.
APERTURE, POINTGUARD, GEOnet, Windows, Linux, JIRA, Bash, Python, DRT
2d
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Operations Support Lead
Austin, Texas, United States
$70k-$114k/yr OnsiteFull Time
5+ YOEBachelor's degree (or equivalent experience),5+ years staff administration/business analysis/project or program administration,valid driver’s license,project management skills,budget and contract experience.
2mo
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Customer Support Manager-Tier 2 (Austin, TX)
Austin, Texas, United States
$77k-$128k/yr RemoteFull Time
5+ YOE2+ Mgmt5+ years SaaS support with 2+ years leadership; strong troubleshooting across databases and cloud apps; Jira, Salesforce, Zendesk; excellent communication and collaboration; Agile a plus.
Jira, Salesforce, Zendesk, Databases, Application Servers, Cloud Technologies
1mo
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Program Execution Support
Austin, Texas, United States
HybridFull Time
3+ YOEBachelor's degree (or equivalent experience), 3–5 years program or project support experience, U.S. citizenship, ability to obtain security clearance, strong organization and communication, proficiency with Microsoft Office and collaboration/tracking tools.
Microsoft Office, Microsoft Excel, Microsoft Word, Microsoft PowerPoint, Microsoft SharePoint, Microsoft Teams, Jira, Smartsheet, Microsoft Project
2mo
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Customer Support Manager-Tier 2 (Austin, TX)
Austin or United States
$77k-$128k/yr OnsiteFull Time
5+ YOE2+ Mgmt5+ years in technical/product support (2+ years leadership); strong troubleshooting across databases, app servers, and cloud; experience with Jira/Salesforce/Zendesk; excellent communication and cross-functional collaboration.
Jira, Salesforce, Zendesk
1mo
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Manager, Construction Management, WWRGD - Operations Support
Austin or Nashville or Seattle or Chicago or Jersey City
$110k-$185k/yr OnsiteFull Time
6+ YOE5+ MgmtManage PERF program execution, lead a team, coordinate with construction/procurement/store operations; 5+ years people leadership and 6+ years facilities/equipment or retail operations experience required; experience with project management tools.
PERF (Project and Equipment Request Form)
1mo
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Manager- Americas Reseller Operations, Customer Support Account Manager
Austin, Texas, United States
OnsiteFull Time
Lead operations strategy, analytics, and execution for channel partners; manage and mentor account managers and analysts; drive sales growth, cost reduction, collaboration, and operational excellence.
1w
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Support Services Specialist
Salt Lake City or Seattle or Phoenix or Los Angeles or San Francisco or Denver or Washington or Miami or Atlanta or Chicago or Indianapolis or New Orleans or Boston or Minneapolis or Kansas City or Albuquerque or New York or Oklahoma City or Portland or Austin
$95k-$145k/yr OnsiteFull Time
1+ YOERequires specialized administrative experience in space and facilities management, project planning/monitoring, stakeholder coordination, and written/oral communication; must meet GS-12 time-in-grade and federal eligibility rules.
2w
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Sensor Support and Engineering Manager
Huntsville or Austin
OnsiteFull Time
5+ YOEBachelor's degree preferred, 5+ years working with geospatial sensors (LiDAR/imagery), knowledge of ASPRS/FEMA/USGS standards, laser safety, driver’s license, and strong communication and project management skills.
ASPRS, FEMA, USGS LiDAR Base Specifications
1mo
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Head of Product Support
Austin or Sydney or Toronto or Canada
$160k-$210k/yr OnsiteFull Time
7+ YOE3+ Mgmt7+ years in technical product support with 3+ years leading teams; experience building 24/7/follow-the-sun support, SLA/incident management, cloud infrastructure and Kubernetes, and supporting AI/LLM systems in production.
Kubernetes, OpenTelemetry, Datadog, Grafana, LLM
1mo
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Director of Support
Austin, Texas, United States
$110k-$160k/yr OnsiteFull Time
5+ YOE3+ Mgmt5+ years in customer support with 3+ years managing support teams; experience improving SLA/CSAT/time-to-resolution; experience with multi-segment support and modern support platforms; startup/fintech experience preferred; schedule flexibility for 24/7 coverage.
Jira, Intercom, Zendesk, HubSpot, Pylon
1d
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Stakeholder Support Specialist 1 (Hybrid)
Austin, Texas, United States
$66k-$91k/yr HybridFull Time
Bachelor's in Business Administration, Communications, Engineering or related field (or equivalent experience). No minimum experience required; electric utility experience preferred. Supports stakeholder committees and meeting processes.
1mo
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Support Engagement Lead
New York City or Austin or Berlin or Bucharest or Chicago or Dubai or Jakarta or London or Paris or San Francisco or São Paulo or Singapore or Seoul or Sydney or Tokyo
$85k-$113k/yr HybridFull Time
3+ YOEBachelor's degree or equivalent experience; 3+ years client-facing SaaS experience with 2+ years technical support and 1+ years account management; strong communication, analytical skills, and experience with case management tools, APIs and basic SQL.
Salesforce, Zendesk, APIs, SQL, Postman, Snowflake, Snowsight, Braze, BrazeAI, Swift, Java, Kotlin, Kibana, Datadog, HTML, CSS, JavaScript, Ruby