1,067 member experience jobs at 185 companies in Santa Paula, CA
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Member Experience Representative I
Camarillo, California, United States
$20-$22/hrOnsiteFull Time
OceanAir Federal Credit Union: Member-owned nonprofit federal credit union serving Southern California communities with deposits, loans, insurance, and wealth-management services.
0.5+ YOEHigh school diploma/GED, six months sales/service or call center experience, ability to identify member financial needs, recommend products, handle calls, process account transactions, and assist with electronic services.
PCAccess, SmartPay, POP Money, Finance Works, Mobile Banking, eStatements
Pasadena or Los Angeles County or Orange County or San Bernardino County or Riverside County or Ventura County or Santa Barbara County or San Diego County or Imperial County or Fresno County or Kern County or Kings County or Madera County or Merced County or Mariposa County or Monterey County or San Benito County or San Joaquin County or San Luis Obispo County or Santa Cruz County or Stanislaus County or Tulare County
$176k-$273k/yrHybridFull Time
Wescom Credit Union: Member-owned California credit union providing banking, lending, insurance, and wealth-management services to Californians.
10+ YOE5+ Mgmt10+ years in member/customer experience, 5+ years in leadership and team management, enterprise experience program development, KPI analysis, executive presentation, and cross-functional influence; CCXP preferred.
Qualtrics, Medallia, Microsoft 365, Microsoft Word, Microsoft Excel, Microsoft Outlook, Microsoft PowerPoint, Microsoft Teams
OceanAir Federal Credit Union: Member-owned nonprofit federal credit union serving Southern California communities with deposits, loans, insurance, and wealth-management services.
High school diploma/GED, customer service experience (cash handling preferred), strong verbal and written communication, problem-solving, and comfort with online systems.
Los Angeles Police Federal Credit Union: Member-owned law enforcement credit union providing financial services to Southern California law enforcement professionals and their families.
1+ YOEHigh school diploma/GED, 1+ year banking or related experience, fluent English, advanced Microsoft 365 literacy, strong communication, ability to analyze complex inquiries and use online/mobile banking channels.
Microsoft 365, Internet, Online banking, Mobile banking, Bill pay, Zelle, External transfers, GoDep
Industrious: CBRE-owned flexible workspace operator serving companies and professionals through coworking, private offices, and meeting rooms.
0+ YOEOn-site hospitality role requiring multitasking, inventory management, customer service, and basic IT support; ability to lift up to 25 lbs and stand for long periods.
printers, kitchen appliances, coffee machines, snack carts, dishwashers, health and safety equipment
Intuit Dome: Privately operated Inglewood arena and live-events venue serving LA Clippers fans, basketball audiences, concertgoers, and event guests.
3+ YOERequires 3 years of guest services or customer service experience, event workforce management, training design, CRM and phone tree experience, ABI proficiency, budgeting, and strong leadership and communication skills.
Metson Marine Services: Maritime operator providing ocean transportation, vessel operations, environmental services, and port management to commercial and government clients.
Physical maritime work involving deck maintenance, rigging, cargo operations, boat handling, and equipment use in varying weather and confined spaces; ability to lift 50 pounds or more.
High school diploma/GED and age 18+ required; customer-service oriented with basic computer proficiency, punctuality, and ability to greet members, answer phones, check members in, handle account updates, and assist with new member sign-ups and tours.
Logix Federal Credit Union: Member-owned, not-for-profit federal credit union serving Southern California with consumer and business banking, loans, and insurance.
7+ YOE5+ MgmtBachelor's degree in business, management, or related field; 7–10 years in member/customer experience, product management, or financial services; 5+ years of management experience; UI/UX, research, and strategic leadership skills.
Sam's Club: -owned membership-only warehouse club serving families and small businesses through U.S. stores and samsclub.com.
Provide member service, operate checkout and self-service technology, process purchases/returns, resolve member issues, and support training of frontline associates.
Nothing Bundt Cakes: U.S. franchisor and operator of gourmet bakeries selling specialty Bundt cakes and related merchandise.
Friendly, dependable, customer-focused team member with communication, teamwork, multitasking, basic math, and cash-handling skills. Prior experience is helpful but not required.
TBS Foods Inc.: Family-owned franchisee operating Jack in the Box restaurant locations.
0+ YOEPart-time team member for front counter, drive-thru, food prep; customer service; cash handling; stand and lift up to 25 lbs; positive attitude; no prior experience required.
Sam's Club: -owned membership-only warehouse club serving families and small businesses through U.S. stores and samsclub.com.
Provides member service, processes purchases, resolves issues, maintains checkout and entrance areas, supports safety and security, and trains associates on processes and technology.