41 network support technician jobs at 31 companies in Norfolk, MA
3mo
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Network Technician
Bedford, Massachusetts, United States
$71k/yr OnsiteFull Time
3+ YOETACLANE certified; Cisco/Juniper routing/switching experience; strong troubleshooting; DHCP/NMS (Orion) knowledge; IP management; DoD 8570 and Security+; Secret clearance; associate degree and 3+ years in network role; ability to lift 50+ lbs; 24/7 on-call support; on-site at Hanscom AFB.
TACLANE, Cisco routing, Juniper routing, DHCP, Orion NPM/NCM, Cisco ISE, Wireshark, IP address management, Radius, Syslog, DNS, Visio
4d
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Network Technician/Telecommunications Technician- Junior
Warwick, Rhode Island, United States
OnsiteContract
1+ YOECustomer support experience preferred; requires telecommunications knowledge, clear verbal communication, ticketing-platform proficiency, troubleshooting skills, and basic networking fundamentals. Contract role onsite in Warwick.
Microsoft Teams Phone, PBX, ServiceNow, Zendesk, Avaya, Cisco, LAN, WAN, Wi-Fi
1mo
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Network Technician - Level 2 Helpdesk
Providence, Rhode Island, United States
OnsiteFull Time
2+ YOE2+ years helpdesk/technical support, associate degree or equivalent, strong Windows/macOS and networking skills, Active Directory/DNS/DHCP experience, familiarity with Kaseya, ScreenConnect, SentinelOne, Huntress; strong troubleshooting and communication.
Active Directory, DNS, DHCP, TCP/IP, VLAN, BitLocker, MFA, Kaseya, ScreenConnect, SentinelOne, Huntress, Adobe, Microsoft Office365, SAP, 4D, JMAS, Sage, Webex, SonicWall NetExtender, RDP
2mo
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Senior Support Technician
Worcester, Massachusetts, United States
$74k-$130k/yr HybridFull Time
5+ YOE5+ years IT support/systems/network experience; deep Microsoft 365, networking, application and endpoint troubleshooting; RCA and documentation experience; familiarity with ConnectWise/Autotask; strong communication and mentoring; available for periodic on-call.
Microsoft 365, ConnectWise, Autotask
2w
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IT Support Technician
Boston, Massachusetts, United States
$33-$51/hr OnsiteFull Time
5+ YOERequires 5+ years of IT support or end-user computing experience, advanced troubleshooting across endpoints, networking, and infrastructure, incident command, AV support, executive support, vendor coordination, and proficiency with named IT platforms.
ServiceNow, Okta, Slack, Zoom, Google Workspace, Tanium, JAMF, Intune, Autopilot
1w
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IT Support Technician
Peabody, Massachusetts, United States
$26-$29/yr FieldFull Time
3+ YOERequires a bachelor's degree in computer science or equivalent, 3–5 years of help desk or desktop support experience, Active Directory and networking knowledge, and strong analytical and interpersonal skills.
Microsoft Active Directory, IP Telephony, LAN, WAN, CompTIA, MCDST, HDI, UPS
2mo
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Helpdesk Support Technician
Boston, Massachusetts, United States
OnsiteFull Time
On-site deskside support for end users, hardware and OS troubleshooting, ticket management, customer service skills, ability to lift 50 lbs, reliable transportation, preferred 1-2 years hands-on end-user support and industry certifications (CompTIA A+/Network+, Microsoft, Google).
Windows, macOS, Microsoft Office Suite, Webex, Google Apps, antivirus software
2mo
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IT Support Technician
Devens, Massachusetts, United States
$22-$42/hr OnsiteFull Time
1+ YOEHigh school diploma or equivalent, 1+ years supporting end-user technology in enterprise environments; knowledge of IP networking, Windows and Microsoft 365; strong customer service and troubleshooting skills; preferred industry certifications.
Windows, Microsoft 365, macOS, Linux, Apple iOS, TCP/IP, DNS, DHCP
1mo
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IT Support Technician
New Bedford, Massachusetts, United States
HybridFull Time
3+ YOE3+ years help-desk/desktop support experience, associate's or bachelor's (or equivalent), experience with Microsoft 365, Active Directory, MFA, Windows/Mac, networking fundamentals, ability to lift 40 lbs, travel US/Canada with valid passport.
Microsoft 365, Active Directory, MFA, Windows, Mac OS, OSI model, TCP/IP, VPN, DNS, DHCP
2mo
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Deskside Support Technician
Phoenix or Huntsville or Woburn or East Hartford or Fort Wayne or Tucson or El Segundo or Goleta or San Jose or St. Petersburg or McKinney or Portsmouth or Sterling
$38k-$65k/yr OnsiteFull Time
5+ YOE5+ years enterprise IT experience supporting Windows 11 and Microsoft 365, ServiceNow experience, end-user network troubleshooting, strong face-to-face customer skills; must be U.S. citizen, reside within proximity of client locations, and pass pre-employment drug test.
Windows 11, Microsoft 365, ServiceNow
1w
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IT Support Technician II
Devens or Clinton
$26-$47/hr OnsiteFull Time
2+ YOERequires 2–4 years of relevant IT support experience, desktop troubleshooting, Windows, Active Directory, Microsoft 365, networking knowledge, independent prioritization, travel between sites, and after-hours on-call availability.
Windows, Microsoft Active Directory, Microsoft 365, Microsoft Outlook, Microsoft Teams, Microsoft OneDrive, Microsoft Excel, Microsoft Word, Microsoft PowerPoint, ServiceNow, CMDB, TCP/IP, DNS, DHCP, LAN/WAN, VoIP
3w
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IT Field Support Technician
Rockland or Massachusetts
$30-$38/hr FieldFull Time
4+ YOERequires 4+ years of IT experience, MSP or external customer support, O365 Admin, Azure AAD, on-prem AD, Group Policy, Conditional Access, ServiceNow, Automate RMM, and listed certifications.
ServiceNow, Automate RMM, O365 Admin, Azure, Azure Active Directory (AAD), On-Prem AD, Group Policy, Conditional Access Policy (CA), Windows 10, MAC OS X, Microsoft Intune, MDM, Microsoft SharePoint, Microsoft Office 365, Microsoft MCP, MS 900, AZ 900, MS 102, AZ 104, CCNA, CompTIA, A+, Network+, Windows 7, Apple, Android
1w
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IT Support Technician II
Clinton or Devens
$26-$47/hr OnsiteFull Time
2+ YOERequires 2–4 years of IT support experience, desktop troubleshooting, Windows, Active Directory, Microsoft 365, networking, ServiceNow, customer service, independent problem-solving, travel between sites, and lifting up to 50 pounds.
Microsoft Active Directory, Microsoft 365, Microsoft Outlook, Microsoft Teams, Microsoft OneDrive, Microsoft Excel, Microsoft Word, Microsoft PowerPoint, ServiceNow, CMDB, Windows, TCP/IP, DNS, DHCP, LAN/WAN, VoIP
2mo
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Onsite AV Service Support Technician
Boston, Massachusetts, United States
$39-$45/hr OnsiteFull Time
Onsite AV technician experienced with UC platforms and AV hardware, strong troubleshooting, inventory management, Excel skills, basic-to-advanced networking knowledge, customer communication, and ability to coach junior staff.
Zoom, Teams, WebEx, Polycom, Logitech, DTEN, Crestron/Extron, Shure, Cisco, Brightsign/Appspace, Microsoft Excel
3w
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IT Support Technician
Worcester, Massachusetts, United States
$21-$32/hr OnsiteFull Time
2+ YOE2+ years computer-related experience, bachelor's in computer science or equivalent experience, strong desktop/service desk and basic networking skills, excellent customer service and troubleshooting ability.
1w
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Onsite Desktop Support / Helpdesk Technician
Waltham or Boston or Dallas
OnsiteFull Time
2+ YOERequires 2+ years of desktop support or helpdesk experience, Windows and macOS proficiency, Microsoft 365 knowledge, networking fundamentals, mobile device management, remote support, and strong customer communication.
Windows 10/11, macOS, Microsoft 365, TCP/IP, VPN, Wi-Fi, DNS, DHCP, iOS, Android, CoStar, LoopNet, Argus, Canva, Adobe Creative Suite, ArcGIS
1mo
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Field IT Support Technician
Boston, Massachusetts, United States
$60k/yr FieldFull Time
1+ YOETechnical associate degree or equivalent, 1+ years hardware/network experience, lift 50 lbs, valid driver\u0019s license with clean record, attend paid training in Texas, customer service and communication skills; A+/Network+ a plus.
Application Servers, PCs, Cabling, Switches, Printers, Routers, Fiber Converters, Scanners
1w
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Lead Field Support Technician-New England Baptist Hospital
Boston, Massachusetts, United States
$32-$45/hr OnsiteFull Time
5+ YOEHigh school diploma or GED, A+ certification, and 5+ years of IT support experience in large enterprise Windows and Office environments. Requires advanced desktop, network, security, ITSM, hardware, and mobile device support skills.
Information Technology Service Management (ITSM), Windows 10, macOS, iOS, Android, Citrix Systems, Microsoft Windows, Microsoft Active Directory, Microsoft Exchange, Microsoft 365, ServiceNow, Remedy, Oracle PeopleSoft, Workday, Dell, Apple, HP, Ricoh, IP, DNS
2mo
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IT Systems Support Technician - Level 2
Cranston, Rhode Island, United States
$65k-$75k/yr OnsiteFull Time
3+ YOE3+ years IT support experience; associate's degree preferred; strong Microsoft 365, Azure, Entra, AWS, networking and ticketing system skills; ability to troubleshoot hardware, software, VPN, and firewalls.
Microsoft 365, Microsoft Outlook, Microsoft Teams, Microsoft OneDrive, Microsoft SharePoint, Azure Services, Entra, AWS, Autotask, ConnectWise, HP, Aruba, Cisco, SonicWall, Unifi, Jamf, VPN
1w
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Information Technology Site Support Tech II
Boston, Massachusetts, United States
$27-$41/hr OnsiteFull Time
3+ YOERequires 3–4 years of technical support experience, desktop and network troubleshooting skills, Active Directory and Office 365 knowledge, and relevant IT certifications including CompTIA, Apple, or Microsoft credentials.
Windows, Apple, Active Directory, Office 365, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook, Microsoft Deployment Toolkit, System Center Configuration Manager
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