Luxury Presence: AI growth platform for real estate agents and brokerages.
3+ YOE1+ Mgmt3+ years in client-facing operations/onboarding or implementation, 1+ year managing a team in metrics-driven environment; experience with KPIs, CRM and project management tools; strong coaching and data skills.
spreadsheets, BI tools, CRM, project management tools
Redgate: Provides software for database management and DevOps operations.
Experienced in onboarding/customer success in software, able to deliver onboarding plans, work with business and technical stakeholders, use CRM systems, strong communication, empathy, project management and commercial acumen.
Paris or London or New York City or Toronto or San Francisco or Austin
HybridFull Time
Pigment: AI-powered business planning and performance management platform.
4+ YOE4+ years in onboarding/customer success/project coordination/training/implementation in SaaS; strong customer communication, program management, cohort management, and data-driven risk escalation skills.
Wander: Hospitality tech startup focused on onboarding and travel accommodations.
Manage onboarding pipeline end-to-end for WanderOS accounts; coordinate with Sales, Site Builders, CSMs, and Engineering; hands-on in Austin; drive 14-day time-to-live.
Airtable, HubSpot, Slack, Google Workspace, PMS Tools
Cadex: Provides global commercial order-to-cash and debt recovery solutions.
6+ YOEBachelor's degree in business/operations/communications or related; 6–9 years onboarding, implementation, or project management experience; advanced stakeholder management, problem solving, and leadership skills; fluency in English.
Mudflap: Fuel payment and discount platform for the trucking industry.
6+ YOE6+ years in growth, onboarding, operations, or customer lifecycle leadership; proven ability to improve conversion, activation, retention, and engagement; analytical with data-driven approach; strong people leadership; interest in AI and automation; experience in PLG, fintech, logistics, marketplaces, or mobility a plus.
AmazonNASDAQ: AMZN: Global online retail and cloud computing technology provider.
5+ YOE5+ years Excel experience, Bachelor's degree in a related field, Salesforce or CRM experience, experience defining and implementing sales/processes, business-process design experience.
Sitetracker: Software for managing large-scale infrastructure projects.
Experience with Salesforce and Sitetracker configuration, building reports/dashboards, data sanitation, customer-facing account management, and strong analytical and communication skills.
DPR Construction: General contractor for complex technical and sustainable construction projects.
1+ YOE1–3 years customer management experience; verify credit apps, obtain and track certificates of insurance, enter customer and insurance data, create portal credentials; proficient in Microsoft Office; Coupa and RentalMan experience preferred; knowledge of sales tax and construction contracts preferred.
Coupa, RentalMan, Microsoft Excel, Microsoft Word, Microsoft Outlook
Senior Technical Program Manager - PLG & Onboarding
Atlanta or Austin or Boise or Charleston or Chicago or Cleveland or Columbia or Columbus or Dallas or Denver or Detroit or Houston or Las Vegas or Orlando or Pittsburgh or Portland or Salt Lake City
$162k-$202k/yrRemoteFull Time
New Relic: Provides an observability platform for monitoring and improving software performance.
8+ YOE8+ years as a TPM or engineering manager, bachelor’s in CS or equivalent, 6+ years program/project management, cloud and microservices knowledge, EM/metrics-driven decision making, strong communication and stakeholder management.
Closinglock: Software platform preventing fraud in real estate transactions.
3+ YOE3+ years implementation/onboarding or project management experience (SaaS preferred). Strong project management, communication, and cross-functional collaboration skills; customer-facing and able to manage multiple implementations.
New York or Austin or King of Prussia or Scottsdale
$80k-$95k/yrHybridFull Time
Vestwell: Digital infrastructure for workplace retirement and savings programs.
2+ YOE2+ years in 401(k) onboarding/implementations or related project management; experience with Jira, Zendesk, Asana, Google Workspace; strong communication and client-management skills; willingness to learn plan design and conversion processes.
Jira, Zendesk, Asana, Google Workspace, SunGard Relius, ASC, FIS
AECOMNYSE: ACM: Provides infrastructure consulting and engineering services for global projects.
4+ YOEBA/BS plus 4 years relevant experience or equivalent; prior bond management preferred; must attend in-person Day 1 onboarding; sponsorship and relocation not available.
Seattle or Austin or San Francisco or New York City
$94k-$166k/yrHybridFull Time
Rippling: Unified platform managing workforce HR, IT, and finance operations
5+ YOE2+ MgmtExperience leading client-facing implementation or professional services teams, 5+ years in software implementation/onboarding, 2+ years managing teams, familiarity with corporate IT landscapes and identity/device tooling.
MDM, SSO, SAML, OIDC, Google Workspace, Azure AD, Okta
Thatch: Provides a personalized health benefits platform for businesses.
3+ YOE3+ years in operations or enablement with onboarding/training experience; strong facilitation, adult-learning, content design, stakeholder management, and communication skills; LMS/e-learning familiarity preferred.
New York City or Los Angeles or Austin or San Francisco or London or Manila or Warsaw
$74k-$94k/yrHybridFull Time, Contract
CreatorIQ: Software for managing and measuring enterprise influencer marketing campaigns.
4+ YOE4+ years in SaaS implementation or technical onboarding, experience with APIs/integrations, data mapping, system configuration, project management, strong communication, and ability to travel up to 25% annually.
Q2NYSE: QTWO: Develops digital banking and lending platforms for financial institutions.
2+ YOEBachelor's degree and minimum 2 years relevant experience; fintech/banking and account opening/onboarding experience preferred; Agile experience; customer-facing background; strong communication and data analysis; must be authorized to work in the U.S.; fluent English.
VisaNYSE: V: Global payment technology facilitating electronic funds transfers.
12+ YOESenior product leader with 12+ years experience (or equivalent with advanced degree/PhD); 8+ years in product/operations for post-sales journeys; experience with onboarding/implementation/activation and enterprise platforms (CRM, workflow, case management, analytics).
CRM, workflow, case management, customer success, implementation, analytics tools