209 customer success manager jobs at 130 companies in Austin, TX
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Customer Success Manager
Austin, Texas, United States
RemoteFull Time
INNERGY: Provides cloud-based ERP and design software for custom manufacturers.
3+ YOE3+ years in customer success/account management for B2B SaaS, managing customer portfolios, strong consultative communication, CRM experience (HubSpot or Salesforce), bachelor's or equivalent preferred.
AlertMedia: Provides emergency communication and threat intelligence software for organizations.
2+ YOE2+ years customer success or account management; SaaS experience preferred; experience with Salesforce or HubSpot; strong communication, organization, and account management skills; familiarity with Gainsight preferred.
Findhelp: Building digital infrastructure for connecting people to social services.
3+ YOE3+ years in customer success or related client-facing roles; experience with SaaS/customer success platforms; healthcare or government familiarity preferred; strong communication, presentation, and data/analytics skills.
Austin or Sydney or Hobart or California or Maryland or Massachusetts or Illinois or Oregon or Washington or Colorado or Texas or Florida or Pennsylvania or Louisiana or Missouri or District of Columbia or United States or Australia or United Kingdom or India
RemoteFull Time
UpGuard: AI-powered platform for managing cyber risk and security.
2+ YOE2+ years in customer success, project or account management; understanding of cyber risk frameworks; strong communication, organization, and account coverage across ET or PT; experience building scalable customer relationships.
Los Angeles or Santa Barbara or San Diego or San Francisco or Denver or Austin or Chicago or New York City
$100k-$105k/yrRemoteFull Time
Invoca: Analyzes sales and support calls using artificial intelligence.
4+ YOE4+ years in Customer Success/Account Management in B2B SaaS, 3+ years with enterprise software preferred, AI fluency, strong project management and consultative communication skills; healthcare/regulatory experience preferred.
Gainsight, Salesforce, Adobe Analytics, Google Ads, Contentful, HubSpot, FullStory
Mudflap: Fuel payment and discount platform for the trucking industry.
4+ YOE4–7+ years in customer success, account management, operations, logistics or related roles. Experience in freight/logistics preferred. Strong relationship skills and data-driven approach.
Userpilot: Software for personalized in-app user experiences and onboarding.
2+ YOE2+ years in a Customer Success, Account Management, or digital CS role at a B2B SaaS company; experience managing a high-volume book; data-driven; strong written communication; comfortable using AI tools.
Repairify: Provides automotive diagnostic and calibration services for vehicle repair.
5+ YOEBachelor's or equivalent; 5+ years in customer success/account management; experience with strategic accounts and high-volume SMBs; proven ability to build customer success processes, define health metrics, analyze customer data, and communicate effectively.
Salesforce, Intercom, Gainsight, ChurnZero, Vitally, Microsoft Office
NinjaOne: Unified IT platform for automated endpoint management and security.
2+ YOE2+ years in B2B SaaS account or customer success roles, proven people leadership, strong consultative and analytical skills, excellent communication, experience with Salesforce, customer-focused mindset.
Vironix Health: AI-powered virtual care and remote patient monitoring platform.
3+ YOE3–7 years customer success/account management experience; strong data skills (reports, dashboards, trend analysis); experience with renewals and retention; excellent clinical and technical communication; familiarity with CS platforms, CRMs, and BI/reporting tools; based in Austin or willing to relocate.
Atmosphere: Streaming video and digital signage platform for business environments.
2+ YOE0-2 years in customer support/success; experience with CRM tools; strong communication; analytical and problem-solving skills; ability to multitask in fast-paced environment.
United States or Austin or Eau Claire or Minneapolis
$65k-$149k/yrRemoteFull Time
Jamf: Software for managing and securing Apple device environments.
5+ YOE5+ years in Customer Success or Account Management within SaaS; proven enterprise account management; expertise in Apple ecosystem; technical knowledge of MDM and Apple Business Manager; strong communication and customer advocacy skills.
SprinklrNYSE: CXM: Unified platform for managing enterprise customer experience journeys.
4+ YOE4+ years Customer Success or related experience; proven program management and stakeholder communication; able to analyze customer usage/KPIs; travel 25-50%; bachelor’s degree or equivalent; PMP/LSS and strong communication skills preferred.
Take Command: Platform for employers to reimburse employees for health insurance.
Serves as trusted ICHRA partner delivering operational guidance, leading onboarding and training, monitoring client health, identifying risk, driving business reviews, and leading escalations to ensure client success and retention.
New York City or Los Angeles or San Francisco or Austin or Buenos Aires or São Paulo or London or Berlin or Barcelona or Tel Aviv or Bangalore or Beijing or Seoul or Spain or Europe
RemoteFull Time
Singular: Marketing measurement platform for unified analytics and attribution.
3+ YOE3+ years in SaaS client services/customer success/account management; experience leading technical implementations; strong knowledge of mobile marketing/ad tech; excellent communication and presentation skills; Bachelor’s in Business or Marketing.