137 patient experience manager jobs at 65 companies in Dalton, MA
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Digital Patient Experience Manager
Schenectady, New York, United States
$39-$58/hrOnsiteFull Time
Ellis Medicine: Provides acute hospital care and specialized clinical medical services.
5+ YOEBachelor's degree and 5-8 years in digital marketing/strategy; healthcare experience preferred; experience with website optimization, SEO, online reputation, analytics, project coordination, and cross-functional leadership.
Compass GroupLondon Stock Exchange: CPG: Provides contract food and support services globally.
3+ YOERequires a high school diploma/GED or equivalent, 3–4 years in service-oriented operations, 2–3 years of customer service training, coaching skills, organization, multitasking, and Microsoft Office proficiency.
Microsoft Office, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook
AramarkNYSE: ARMK: Provides food and facility management services to diverse organizations.
1+ YOE1+ MgmtRequires 1–2 years in food service supervision or management, healthcare patient services management, workforce leadership, Microsoft Office proficiency, and strong interpersonal, customer service, and organizational skills.
Shields Health Solutions: Integrates specialty pharmacy services into hospitals and health systems
5+ YOE2+ MgmtFront-line manager with 5+ years in healthcare, 2+ years supervisory experience preferred; pharmacy or clinical background preferred; strong communication, coaching, and Microsoft Office skills.
Microsoft Outlook, Microsoft Teams, Microsoft Word, Microsoft Excel, Microsoft PowerPoint
Aspen Dental: Operates a nationwide network of branded dental care practices.
Front-office patient service including appointment scheduling, insurance verification, payment collection; strong communication, time management, and attention to detail.
Baystate Health: Provides comprehensive medical services and hospital care in Massachusetts.
5+ YOEBS and clinical degree with active licensure required; 5+ years progressive experience in healthcare quality or patient safety; leadership, RCA/PDSA proficiency, data analysis, regulatory reporting and accreditation experience; CPHQ/CPPS preferred.
Safety Reporting System (SRS), Root Cause Analysis (RCA), Plan-Do-Study-Act (PDSA)
Simply Orthodontics: Provides specialized orthodontic and pediatric dental care services.
Experience in orthodontic/dental office preferred; scheduling, insurance verification, patient communication, HIPAA-compliant recordkeeping, and familiarity with practice management software required.
BrookBeam Dental: Manages and supports a network of dental practices.
High school diploma; dental or customer service experience preferred; performing patient scheduling, payments, insurance verification, records management, and strong communication skills.
Albany Medical Center: Academic medical center providing clinical care and medical education
High school diploma/GED required; 1-3 years customer service or hospital experience preferred; ability to multi-task, maintain composure, follow downtime procedures, and manage patient identification and registration in ED.
ADT System, Document Management, ED Patient Tracker
Brattleboro Memorial Hospital: Provides comprehensive hospital and emergency medical care services.
1+ YOEHigh school diploma or equivalent, one year of reception or secretarial experience, and word processing experience are required. Must organize office workflows, manage patient records, schedules, referrals, billing, supplies, and staff support.
The Smilist: Operates a network of multi-specialty dental care practices.
Experience in dental or medical administration preferred; strong communication, interpersonal, multitasking, attention to detail; ability to verify insurance, collect payments, and manage records.
Patient Service Representative - Internal Medicine
Granby, Connecticut, United States
OnsiteFull Time
VillageMD: Physician-led network providing primary, specialty, and urgent care.
Greeting and registering patients, scheduling appointments, processing payments and deposits, verifying insurance, using EHR and practice management systems; HS diploma/GED required; Heartsaver within 30 days; English fluency.
Caring Health Center: Community health center providing comprehensive medical and dental care.
1+ YOEHigh school diploma and 1-2 years related experience; medical experience preferred; knowledge of medical terminology and HIPAA; bilingual interpretation ability; strong time management, organization, discretion, and computer/data entry skills.
Caring Health Center: Provides comprehensive community-based healthcare and support services in Massachusetts.
1+ YOEHigh school diploma, 1–2 years related experience, medical front-office experience preferred, knowledge of medical terminology/HIPAA, bilingual ability, strong time management, confidentiality, and computer/data entry skills.
Salesforce Life Science Patient Service Delivery Lead
New York City or Milwaukee or Dallas or Columbus or Kirkland or Cincinnati or Cleveland or Oklahoma City or Austin or Albany or Chicago or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Raleigh or Minneapolis or Mountain View or Scottsdale or San Francisco or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Arlington or Atlanta or Redmond or Bentonville or Beaverton or Nashville or Detroit or San Diego
$123k-$302k/yrOnsiteFull Time
AccentureNYSE: ACN: Global provider of management consulting and technology services.
8+ YOE5+ Mgmt8+ years Salesforce delivery/functional experience, 5+ years leading teams, experience with patient services and life sciences, Bachelor’s or equivalent, Salesforce certifications and PMP preferred, Agile experience, willingness to travel.
Salesforce, Lightning, Einstein, Bolt, Agentforce, Microsoft Copilot, Salesforce Life Sciences Cloud (LSC), Health Cloud, Force.com, Scrum, SAFe
Perlmutter Eye Center: Provider of specialized medical and surgical eye care.
High school diploma, customer-service experience, EHR proficiency (ModMed a plus), strong communication, ability to manage high call volume, schedule appointments, verify insurance, and travel between office sites.
Patient Care Tech - Samaritan Hospital - 6T Med/Surg. - FT 12hr Day
Troy, New York, United States
$17-$25/hrOnsiteFull Time
Trinity Health: National Catholic health system providing comprehensive clinical medical services.
High school diploma or GED required; provides direct and indirect patient care under RN supervision, including daily living assistance, vital signs, documentation, and supply management.
OrthoNY: Provides specialized orthopedic medical care and physical therapy services.
High school diploma required; EMR/PM experience and knowledge of medical insurance required; strong customer service, communication, multitasking, and organizational skills; valid driver’s license and vehicle for local travel.
Visiting Angels: Providing compassionate non-medical home care services for seniors.
High school diploma or equivalent, reliable transportation, ability to pass background/drug screen, First Aid/emergency training, strong communication and time-management, able to perform personal care and light housekeeping.