86 platform support jobs at 73 companies in Cranston, RI

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Director, Business Platform Ops Support
Raynham or Raritan
$150k-$300k/yr HybridFull Time
Johnson & Johnson
Johnson & JohnsonNYSE: JNJ: Develops and manufactures pharmaceutical drugs and medical devices.
6+ YOE3+ MgmtBachelor's degree required; 6+ years supply chain experience, 3+ years leadership, ERP/platform support experience, orthopedics supply chain knowledge, hands-on project delivery, stakeholder engagement, and ability to travel up to 25%.
SAP S/4 HANA
2w
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SFA, Platform Support, FP&A
Raynham, Massachusetts, United States
HybridFull Time
Johnson & Johnson
Johnson & JohnsonNYSE: JNJ: Provides pharmaceutical products and medical technology healthcare solutions.
2+ YOEBachelor's in finance or related,2-4 years FP&A or finance experience,advanced Excel,experience with financial systems/ERP,strong analysis and communication,knowledge of controls/SOX preferred.
Microsoft Excel, ERP, Microsoft Office
1w
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Director, Business Platform Ops Support
Raynham or Raritan or Ireland or Belgium
$150k-$300k/yr HybridFull Time
Johnson & Johnson
Johnson & JohnsonNYSE: JNJ: Global healthcare providing pharmaceuticals and medical technologies.
6+ YOE3+ MgmtBachelor's required; 3+ years leadership and 6+ years supply chain experience; ERP/SAP S/4 HANA platform experience; strong stakeholder engagement; PMP/APICS/Lean-Six Sigma certifications helpful.
SAP S/4 HANA, ERP
1mo
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Cloud Platform Engineer
Boston, Massachusetts, United States
$145k-$160k/yr HybridFull Time
Grand Circle Corporation
Grand Circle Corporation: Provides international adventure travel and cruises for senior citizens.
3+ YOEBachelor's degree, 3+ years designing and supporting Microsoft Azure platforms; expertise with Azure services, automation/IaC (PowerShell, ARM Templates, Azure CLI, Terraform), DevOps tools (CI/CD, Docker, Kubernetes), networking and security.
Microsoft Azure, VMs, AKS, Microsoft Azure AD, PowerShell, ARM Templates, Azure CLI, Terraform, CI/CD, Docker, Kubernetes, DNS, SD-WAN
4w
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Power Platform & AI Engineer
Cambridge, Massachusetts, United States
$109k-$175k/yr HybridFull Time
Moderna
ModernaNasdaq: MRNA: Develops and manufactures messenger RNA medicines and vaccines.
5+ YOE5+ years Power Platform administration and development experience; deep expertise with Power Apps, Power Automate, Copilot Studio; experience designing AI-driven automations, integrating via APIs, and supporting regulated/GxP environments.
Microsoft Power Platform, Power Apps, Power Automate, Copilot Studio, Microsoft 365, Dataverse, ServiceNow, Jira, Power BI, UiPath, PowerShell, Python, APIs
2mo
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Platform Operations Specialist
Lisbon or Boston or Sydney or Portugal
€22k-€26k/yr RemoteFull Time
Salsify
Salsify: Platform for brands to manage and syndicate product content.
Customer-facing techno-functional specialist to implement and maintain data model artifacts, support enterprise clients, communicate cross-functionally, fluent English and French, strong problem solving and analytical skills; experience with PIM/ERP/GDSN and scripting/SQL is a plus.
SupplierXM, PIM, ERP, DAM, GDSN, Jira, Confluence, Slack, GSuite, SQL, UNIX, Linux, shell, curL
2w
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AI Platform Engineering Director (Primarily Office)
Madison or Boston
$172k-$294k/yr OnsiteFull Time
American Family Insurance
American Family Insurance: Provides diverse insurance products and comprehensive financial services.
Proven leadership building scalable AI/ML platforms, MLOps/LLMOps, observability, production support, cloud cost/capacity optimization, and cross-functional governance; people leadership and partner management skills.
GCP, AWS, DataDog, ServiceNow, Salesforce, Guidewire, Workday, Microsoft, Google
2mo
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Administration and Compliance Support Associate (MA, Braintree)
Braintree, Massachusetts, United States
$75k/yr OnsiteFull Time
Peabody Properties
Peabody Properties: Manages and develops affordable and multi-family residential communities.
3+ YOE3–5+ years administrative support experience; housing/regulatory compliance experience preferred; proficient with housing platforms (EOHLC, SAMS); handles confidential information; strong writing/editing and organizational skills.
EOHLC, SAMS, DUNS/UEI, Mass Access
3w
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Senior Cloud/Platform Operations Engineer
Boston, Massachusetts, United States
$155k-$180k/yr OnsiteFull Time
Bain Capital
Bain Capital: Global alternative investment firm managing diverse asset classes.
5+ YOE5+ years supporting production cloud infrastructure; strong hands-on Kubernetes and AWS administration; experience with Terraform/Ansible, CI/CD, monitoring; on-call incident response and troubleshooting skills.
Kubernetes, AWS, IAM, VPC, EC2, EKS, Route 53, CloudWatch, EFS, Terraform, Ansible, CI/CD, Datadog, Argo CD, Kyverno, GitOps, Linux
2mo
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Frontline Support Engineer
Boston, Massachusetts, United States
$66k-$74k/yr OnsiteFull Time
Dana-Farber Cancer Institute
Dana-Farber Cancer Institute: Comprehensive cancer treatment and research center.
Provide hands-on desktop support in a multi-platform environment; maintain and secure desktop systems; monitor help desk and assist research staff.
Windows, MacOS, Linux, Configuration Management, Scripting
1mo
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Technical Support Specialist
Boston, Massachusetts, United States
RemoteFull Time
parcelLab
parcelLab: Post-purchase experience software platform for ecommerce brands.
1+ YOEPrior customer support or operations experience (B2B SaaS a plus); ability to read/understand JavaScript; strong problem-solving and communication skills; native-level English; comfortable working in a software platform.
JavaScript
1mo
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IT Support Associate (CONTRACT)
Boston, Massachusetts, United States
OnsiteContract
Entrada Therapeutics
Entrada TherapeuticsNasdaq: TRDA: Develops medicines that target and treat previously inaccessible intracellular diseases.
2+ YOEAssociates degree and 2+ years IT support experience in life sciences; 1+ year lab systems support preferred. Proficiency with Windows/macOS, Azure AD, Microsoft 365, endpoint management, lab informatics, and ticketing platforms.
Windows, macOS, Microsoft 365, Microsoft Office 365, Zoom, Teams, ELN, Sciex, LIMS, CDS, Cytiva, ThermoFisher, SDMS, Azure AD, Egnyte, Microsoft SharePoint, Microsoft OneDrive, JAMF Pro, Automox, NinjaOne, Intune, Endpoint Privileged Management, Freshservice
1w
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Group Product Manager, Member Coverage & Support Platform
Boston, Massachusetts, United States
$181k-$237k/yr RemoteFull Time
Oscar Health
Oscar HealthNYSE: OSCR: Provides tech-enabled health insurance plans and telemedicine services.
7+ YOE2+ Mgmt7+ years product management, 2+ years people management, experience with technical platforms, internal tools, APIs, strong analytical and communication skills.
1mo
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Director of Customer Support
Watertown, Massachusetts, United States
$160k-$182k/yr OnsiteFull Time
ButcherBox
ButcherBox: Delivers grass-fed beef, organic chicken, and seafood subscription boxes.
9+ YOE3+ Mgmt9+ years in customer support/operations leadership, 3+ years managing managers, experience with outsourced BPOs, strong analytics, change management, and customer support platform expertise (Zendesk, Kustomer, Gladly, Salesforce).
Zendesk, Kustomer, Gladly, Salesforce Service Cloud
1w
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Zscaler Support Administrator
Boston, Massachusetts, United States
$70/hr HybridContract
Massachusetts Bay Transportation Authority
Massachusetts Bay Transportation Authority: Operates public transportation services in the Greater Boston area.
2+ YOE2+ years supporting cloud security platforms; strong SASE and Zero Trust knowledge; experience with Zscaler ZIA/ZPA, ENTRA/Azure, SIEM, EDR, SCIM/SCIM group management, and scripting; bachelor’s degree (or approved substitute); ability to pass background and drug screening.
Zscaler ZIA, Zscaler ZPA, ENTRA ID (Azure AD), Azure, Microsoft Intune, Office 365, Microsoft Conditional Access Policies, CrowdStrike, SentinelOne, CyberArk, BeyondTrust, Delinea, Splunk, Elastic, Power BI, Zscaler Insights, SIEM, ServiceNow, PowerShell, Python, Bash
2w
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Field Support Technician Senior
Boston, Massachusetts, United States
$30-$42/hr OnsiteFull Time
Beth Israel Lahey Health
Beth Israel Lahey Health: Integrated regional healthcare provider operating hospitals and clinical centers.
3+ YOE3+ years service desk/field IT support experience in enterprise Windows/Microsoft environments; knowledge of Windows, macOS, mobile platforms, networking, Citrix, Active Directory, Exchange, O365; strong customer service and troubleshooting skills.
Windows 10, macOS, iOS, Android, Citrix, Active Directory, Exchange, Microsoft O365, ServiceNow, Remedy, Oracle PeopleSoft, Workday, Epic
2w
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Application Support DevOps Engineer
Boston, Massachusetts, United States
$129k-$194k/yr HybridFull Time
Recorded Future
Recorded Future: Provides AI-driven threat intelligence to protect organizations from cyberattacks.
5+ YOE5+ years in DevOps/SRE/platform support, strong Kubernetes and Docker skills, Linux admin, scripting (Bash plus Python or Go), cloud (AWS/Azure/GCP) and networking fundamentals.
Kubernetes, Helm, Docker, KubeVirt, Harvester, AWS, Azure, GCP, cert-manager, TLS, SAML, OIDC, SIEM, GitHub Actions, GitLab CI, Jenkins, tcpdump, curl, dig, kubectl, Packer, cloud-init, Terraform, Ansible, Rancher, RKE2, EKS, AKS, GKE, Python, Go, Bash
1mo
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Desktop Support Engineer
Quincy, Massachusetts, United States
$70k-$90k/yr OnsiteFull Time
Tabush Group
Tabush Group: Provides managed IT and cloud-based virtual desktop solutions.
4+ YOE4+ years in an MSP or IT environment; advanced expertise with Windows 10/11, Microsoft 365, Azure AD; experience with PSA/RMM platforms (Autotask, DattoRMM, ITGlue); strong troubleshooting and communication skills.
Windows 10, Windows 11, Microsoft 365, Azure AD, Microsoft Teams, Microsoft Outlook, Microsoft SharePoint, Microsoft OneDrive, Autotask, DattoRMM, ITGlue, PSA/RMM
5d
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Forward Deployed Engineer, Data Platform
Boston, Massachusetts, United States
$150k-$170k/yr RemoteFull Time
Beacon Biosignals
Beacon Biosignals: Provides AI-powered EEG monitoring and analytics for brain health.
5+ YOE5+ years building/supporting data platform solutions,3+ years customer-facing technical experience,strong SQL,proficiency in Python/Julia/R,API and BI tool experience (Snowflake,Superset,Looker).
SQL, Python, Julia, R, GraphQL, REST, Snowflake, Superset, Looker
1mo
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Onsite AV Service Support Technician
Boston, Massachusetts, United States
$39-$45/hr OnsiteFull Time
Diversified
Diversified: Designs and builds integrated audiovisual and media technology solutions.
Onsite AV technician experienced with UC platforms and AV hardware, strong troubleshooting, inventory management, Excel skills, basic-to-advanced networking knowledge, customer communication, and ability to coach junior staff.
Zoom, Teams, WebEx, Polycom, Logitech, DTEN, Crestron/Extron, Shure, Cisco, Brightsign/Appspace, Microsoft Excel