110 platform support jobs at 80 companies in Waltham, MA
2w
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Director, Business Platform Ops Support
Raynham or Raritan
$150k-$300k/yr HybridFull Time
6+ YOE3+ MgmtBachelor's degree required; 6+ years supply chain experience, 3+ years leadership, ERP/platform support experience, orthopedics supply chain knowledge, hands-on project delivery, stakeholder engagement, and ability to travel up to 25%.
SAP S/4 HANA
2w
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Director, Business Platform Ops Support
Raynham or Raritan
$150k-$300k/yr HybridFull Time
6+ YOE3+ MgmtBachelor's required (advanced/MBA preferred); 6+ years supply chain experience, 3+ years leadership; ERP/platform transformation experience; strong stakeholder, project delivery, and digital acumen.
SAP S/4 HANA, ERP
1d
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Director, Patient Support Services (PSS) - Platform Solutions
Cambridge, Massachusetts, United States
$179k-$258k/yr HybridFull Time
10+ YOEBachelor's degree and 10+ years of CRM solutions, patient support services, or biopharmaceutical experience. Requires leadership, analytical, project management, and Salesforce Health Cloud experience.
CRM, Salesforce Health Cloud
2d
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AI Power Platform Administrator
Merrimack, New Hampshire, United States
$123k-$159k/yr OnsiteFull Time
3+ YOERequires 3–5 years of Power Platform, Microsoft 365, application support, or enterprise platform administration experience, plus governance, security, ALM, environment management, and business stakeholder support skills.
Microsoft Power Platform, Microsoft 365, Power Platform Admin Center, Microsoft Copilot Studio, Power Apps, Power Automate, Power Pages, Dataverse, Power BI, Microsoft Entra ID, Microsoft SharePoint Online, Microsoft Teams, Azure, SQL Server, REST APIs, ServiceNow, ITSM, On-Premises Data Gateway, PowerShell, JSON, YAML, Microsoft 365 Copilot, Dynamics 365, Salesforce, Power Platform Pipelines, DevOps, CI/CD
1mo
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Cloud Platform Engineer
Boston, Massachusetts, United States
$145k-$160k/yr HybridFull Time
3+ YOEBachelor's degree, 3+ years designing and supporting Microsoft Azure platforms; expertise with Azure services, automation/IaC (PowerShell, ARM Templates, Azure CLI, Terraform), DevOps tools (CI/CD, Docker, Kubernetes), networking and security.
Microsoft Azure, VMs, AKS, Microsoft Azure AD, PowerShell, ARM Templates, Azure CLI, Terraform, CI/CD, Docker, Kubernetes, DNS, SD-WAN
1mo
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Power Platform & AI Engineer
Cambridge, Massachusetts, United States
$109k-$175k/yr HybridFull Time
5+ YOE5+ years Power Platform administration and development experience; deep expertise with Power Apps, Power Automate, Copilot Studio; experience designing AI-driven automations, integrating via APIs, and supporting regulated/GxP environments.
Microsoft Power Platform, Power Apps, Power Automate, Copilot Studio, Microsoft 365, Dataverse, ServiceNow, Jira, Power BI, UiPath, PowerShell, Python, APIs
2mo
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Platform Operations Specialist
Lisbon or Boston or Sydney or Portugal
€22k-€26k/yr RemoteFull Time
Customer-facing techno-functional specialist to implement and maintain data model artifacts, support enterprise clients, communicate cross-functionally, fluent English and French, strong problem solving and analytical skills; experience with PIM/ERP/GDSN and scripting/SQL is a plus.
SupplierXM, PIM, ERP, DAM, GDSN, Jira, Confluence, Slack, GSuite, SQL, UNIX, Linux, shell, curL
3w
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Platform Engineer III - End User Technology
Quincy or Salisbury or Chicago
$125k-$188k/yr HybridFull Time
5+ YOERequires a bachelor's degree or equivalent experience, 5+ years supporting end-user computing and mobile technology, and 3–5 years with endpoint management systems. Experience with enterprise environments, troubleshooting, solution design, and support partners required.
Microsoft Intune, Autopilot, Azure Virtual Desktop, Microsoft Endpoint Manager, Admin Portal, Azure, Zebra, HP, Microsoft, Apple, Mobile Device Management
2mo
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Support Engineer
India or California or Boston or Florida or Oregon or Seattle or Texas or Bengaluru
RemoteFull Time
Provide technical customer support, troubleshoot cloud data platforms, perform root-cause analysis, document escalations, and work East Coast (ET) hours.
Snowflake, Databricks, BigQuery, SQL
2d
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IT Support Technician
Boston, Massachusetts, United States
$33-$51/hr OnsiteFull Time
5+ YOERequires 5+ years of IT support or end-user computing experience, advanced troubleshooting across endpoints, networking, and infrastructure, incident command, AV support, executive support, vendor coordination, and proficiency with named IT platforms.
ServiceNow, Okta, Slack, Zoom, Google Workspace, Tanium, JAMF, Intune, Autopilot
3mo
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Global Product Support (GPS) Engineer IV (E4) – Sculpta Platform
Gloucester, Massachusetts, United States
$128k-$176k/yr OnsiteFull Time
8+ YOEBachelor's degree in engineering, 8+ years product support/systems engineering experience, hands-on electro-mechanical expertise, strong data-driven problem solving, ability to lead high-severity escalations and work independently.
JMP, Microsoft Excel, VBA, Power Query, FRACAS, DFMEA
3mo
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Administration and Compliance Support Associate (MA, Braintree)
Braintree, Massachusetts, United States
$75k/yr OnsiteFull Time
3+ YOE3–5+ years administrative support experience; housing/regulatory compliance experience preferred; proficient with housing platforms (EOHLC, SAMS); handles confidential information; strong writing/editing and organizational skills.
EOHLC, SAMS, DUNS/UEI, Mass Access
2mo
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Frontline Support Engineer
Boston, Massachusetts, United States
$66k-$74k/yr OnsiteFull Time
Provide hands-on desktop support in a multi-platform environment; maintain and secure desktop systems; monitor help desk and assist research staff.
Windows, MacOS, Linux, Configuration Management, Scripting
3mo
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Global Product Support (GPS) Engineer IV (E4) – Sculpta Platform
Gloucester, Massachusetts, United States
$128k-$176k/yr OnsiteFull Time
8+ YOE8+ years in product support or semiconductor capital equipment; strong hands-on electro-mechanical experience; data-driven problem solving; able to work independently.
Data analysis tools, JMP, Microsoft Excel, Power Query, VBA
4w
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Senior Cloud/Platform Operations Engineer
Boston, Massachusetts, United States
$155k-$180k/yr OnsiteFull Time
5+ YOE5+ years supporting production cloud infrastructure; strong hands-on Kubernetes and AWS administration; experience with Terraform/Ansible, CI/CD, monitoring; on-call incident response and troubleshooting skills.
Kubernetes, AWS, IAM, VPC, EC2, EKS, Route 53, CloudWatch, EFS, Terraform, Ansible, CI/CD, Datadog, Argo CD, Kyverno, GitOps, Linux
1mo
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Technical Support Specialist
Boston, Massachusetts, United States
RemoteFull Time
1+ YOEPrior customer support or operations experience (B2B SaaS a plus); ability to read/understand JavaScript; strong problem-solving and communication skills; native-level English; comfortable working in a software platform.
JavaScript
1mo
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IT Support Associate (CONTRACT)
Boston, Massachusetts, United States
OnsiteContract
2+ YOEAssociates degree and 2+ years IT support experience in life sciences; 1+ year lab systems support preferred. Proficiency with Windows/macOS, Azure AD, Microsoft 365, endpoint management, lab informatics, and ticketing platforms.
Windows, macOS, Microsoft 365, Microsoft Office 365, Zoom, Teams, ELN, Sciex, LIMS, CDS, Cytiva, ThermoFisher, SDMS, Azure AD, Egnyte, Microsoft SharePoint, Microsoft OneDrive, JAMF Pro, Automox, NinjaOne, Intune, Endpoint Privileged Management, Freshservice
1mo
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Director of Customer Support
Watertown, Massachusetts, United States
$160k-$182k/yr OnsiteFull Time
9+ YOE3+ Mgmt9+ years in customer support/operations leadership, 3+ years managing managers, experience with outsourced BPOs, strong analytics, change management, and customer support platform expertise (Zendesk, Kustomer, Gladly, Salesforce).
Zendesk, Kustomer, Gladly, Salesforce Service Cloud
1mo
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System Support Associate
Wakefield, Massachusetts, United States
$55k-$62k/yr RemoteFull Time
2+ YOE2+ years relevant experience in client/system support; strong technical writing and communication; advanced Microsoft Office (Excel, Word, Visio) and online meeting platform skills; able to travel up to 15%; legally authorized to work in the U.S. without sponsorship.
KAPS, Microsoft Office, Microsoft Excel, Microsoft Word, Microsoft Visio, Microsoft Teams
2w
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Group Product Manager, Member Coverage & Support Platform
Boston, Massachusetts, United States
$181k-$237k/yr RemoteFull Time
7+ YOE2+ Mgmt7+ years product management, 2+ years people management, experience with technical platforms, internal tools, APIs, strong analytical and communication skills.
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