93 platform support jobs at 79 companies in Lawrence, MA
1mo
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Cloud Platform Engineer
Boston, Massachusetts, United States
$145k-$160k/yr HybridFull Time
3+ YOEBachelor's degree, 3+ years designing and supporting Microsoft Azure platforms; expertise with Azure services, automation/IaC (PowerShell, ARM Templates, Azure CLI, Terraform), DevOps tools (CI/CD, Docker, Kubernetes), networking and security.
Microsoft Azure, VMs, AKS, Microsoft Azure AD, PowerShell, ARM Templates, Azure CLI, Terraform, CI/CD, Docker, Kubernetes, DNS, SD-WAN
4w
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Power Platform & AI Engineer
Cambridge, Massachusetts, United States
$109k-$175k/yr HybridFull Time
5+ YOE5+ years Power Platform administration and development experience; deep expertise with Power Apps, Power Automate, Copilot Studio; experience designing AI-driven automations, integrating via APIs, and supporting regulated/GxP environments.
Microsoft Power Platform, Power Apps, Power Automate, Copilot Studio, Microsoft 365, Dataverse, ServiceNow, Jira, Power BI, UiPath, PowerShell, Python, APIs
2mo
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Platform Operations Specialist
Lisbon or Boston or Sydney or Portugal
€22k-€26k/yr RemoteFull Time
Customer-facing techno-functional specialist to implement and maintain data model artifacts, support enterprise clients, communicate cross-functionally, fluent English and French, strong problem solving and analytical skills; experience with PIM/ERP/GDSN and scripting/SQL is a plus.
SupplierXM, PIM, ERP, DAM, GDSN, Jira, Confluence, Slack, GSuite, SQL, UNIX, Linux, shell, curL
2w
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AI Platform Engineering Director (Primarily Office)
Madison or Boston
$172k-$294k/yr OnsiteFull Time
Proven leadership building scalable AI/ML platforms, MLOps/LLMOps, observability, production support, cloud cost/capacity optimization, and cross-functional governance; people leadership and partner management skills.
GCP, AWS, DataDog, ServiceNow, Salesforce, Guidewire, Workday, Microsoft, Google
3mo
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Global Product Support (GPS) Engineer IV (E4) – Sculpta Platform
Gloucester, Massachusetts, United States
$128k-$176k/yr OnsiteFull Time
8+ YOEBachelor's degree in engineering, 8+ years product support/systems engineering experience, hands-on electro-mechanical expertise, strong data-driven problem solving, ability to lead high-severity escalations and work independently.
JMP, Microsoft Excel, VBA, Power Query, FRACAS, DFMEA
2mo
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Administration and Compliance Support Associate (MA, Braintree)
Braintree, Massachusetts, United States
$75k/yr OnsiteFull Time
3+ YOE3–5+ years administrative support experience; housing/regulatory compliance experience preferred; proficient with housing platforms (EOHLC, SAMS); handles confidential information; strong writing/editing and organizational skills.
EOHLC, SAMS, DUNS/UEI, Mass Access
3w
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Senior Cloud/Platform Operations Engineer
Boston, Massachusetts, United States
$155k-$180k/yr OnsiteFull Time
5+ YOE5+ years supporting production cloud infrastructure; strong hands-on Kubernetes and AWS administration; experience with Terraform/Ansible, CI/CD, monitoring; on-call incident response and troubleshooting skills.
Kubernetes, AWS, IAM, VPC, EC2, EKS, Route 53, CloudWatch, EFS, Terraform, Ansible, CI/CD, Datadog, Argo CD, Kyverno, GitOps, Linux
3mo
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Global Product Support (GPS) Engineer IV (E4) – Sculpta Platform
Gloucester, Massachusetts, United States
$128k-$176k/yr OnsiteFull Time
8+ YOE8+ years in product support or semiconductor capital equipment; strong hands-on electro-mechanical experience; data-driven problem solving; able to work independently.
Data analysis tools, JMP, Microsoft Excel, Power Query, VBA
2mo
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Frontline Support Engineer
Boston, Massachusetts, United States
$66k-$74k/yr OnsiteFull Time
Provide hands-on desktop support in a multi-platform environment; maintain and secure desktop systems; monitor help desk and assist research staff.
Windows, MacOS, Linux, Configuration Management, Scripting
1mo
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Technical Support Specialist
Boston, Massachusetts, United States
RemoteFull Time
1+ YOEPrior customer support or operations experience (B2B SaaS a plus); ability to read/understand JavaScript; strong problem-solving and communication skills; native-level English; comfortable working in a software platform.
JavaScript
1mo
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IT Support Associate (CONTRACT)
Boston, Massachusetts, United States
OnsiteContract
2+ YOEAssociates degree and 2+ years IT support experience in life sciences; 1+ year lab systems support preferred. Proficiency with Windows/macOS, Azure AD, Microsoft 365, endpoint management, lab informatics, and ticketing platforms.
Windows, macOS, Microsoft 365, Microsoft Office 365, Zoom, Teams, ELN, Sciex, LIMS, CDS, Cytiva, ThermoFisher, SDMS, Azure AD, Egnyte, Microsoft SharePoint, Microsoft OneDrive, JAMF Pro, Automox, NinjaOne, Intune, Endpoint Privileged Management, Freshservice
1w
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Group Product Manager, Member Coverage & Support Platform
Boston, Massachusetts, United States
$181k-$237k/yr RemoteFull Time
7+ YOE2+ Mgmt7+ years product management, 2+ years people management, experience with technical platforms, internal tools, APIs, strong analytical and communication skills.
1mo
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Director of Customer Support
Watertown, Massachusetts, United States
$160k-$182k/yr OnsiteFull Time
9+ YOE3+ Mgmt9+ years in customer support/operations leadership, 3+ years managing managers, experience with outsourced BPOs, strong analytics, change management, and customer support platform expertise (Zendesk, Kustomer, Gladly, Salesforce).
Zendesk, Kustomer, Gladly, Salesforce Service Cloud
1mo
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System Support Associate
Wakefield, Massachusetts, United States
$55k-$62k/yr RemoteFull Time
2+ YOE2+ years relevant experience in client/system support; strong technical writing and communication; advanced Microsoft Office (Excel, Word, Visio) and online meeting platform skills; able to travel up to 15%; legally authorized to work in the U.S. without sponsorship.
KAPS, Microsoft Office, Microsoft Excel, Microsoft Word, Microsoft Visio, Microsoft Teams
1w
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Zscaler Support Administrator
Boston, Massachusetts, United States
$70/hr HybridContract
2+ YOE2+ years supporting cloud security platforms; strong SASE and Zero Trust knowledge; experience with Zscaler ZIA/ZPA, ENTRA/Azure, SIEM, EDR, SCIM/SCIM group management, and scripting; bachelor’s degree (or approved substitute); ability to pass background and drug screening.
Zscaler ZIA, Zscaler ZPA, ENTRA ID (Azure AD), Azure, Microsoft Intune, Office 365, Microsoft Conditional Access Policies, CrowdStrike, SentinelOne, CyberArk, BeyondTrust, Delinea, Splunk, Elastic, Power BI, Zscaler Insights, SIEM, ServiceNow, PowerShell, Python, Bash
2w
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Field Support Technician Senior
Boston, Massachusetts, United States
$30-$42/hr OnsiteFull Time
3+ YOE3+ years service desk/field IT support experience in enterprise Windows/Microsoft environments; knowledge of Windows, macOS, mobile platforms, networking, Citrix, Active Directory, Exchange, O365; strong customer service and troubleshooting skills.
Windows 10, macOS, iOS, Android, Citrix, Active Directory, Exchange, Microsoft O365, ServiceNow, Remedy, Oracle PeopleSoft, Workday, Epic
2w
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Application Support DevOps Engineer
Boston, Massachusetts, United States
$129k-$194k/yr HybridFull Time
5+ YOE5+ years in DevOps/SRE/platform support, strong Kubernetes and Docker skills, Linux admin, scripting (Bash plus Python or Go), cloud (AWS/Azure/GCP) and networking fundamentals.
Kubernetes, Helm, Docker, KubeVirt, Harvester, AWS, Azure, GCP, cert-manager, TLS, SAML, OIDC, SIEM, GitHub Actions, GitLab CI, Jenkins, tcpdump, curl, dig, kubectl, Packer, cloud-init, Terraform, Ansible, Rancher, RKE2, EKS, AKS, GKE, Python, Go, Bash
1mo
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Desktop Support Engineer
Quincy, Massachusetts, United States
$70k-$90k/yr OnsiteFull Time
4+ YOE4+ years in an MSP or IT environment; advanced expertise with Windows 10/11, Microsoft 365, Azure AD; experience with PSA/RMM platforms (Autotask, DattoRMM, ITGlue); strong troubleshooting and communication skills.
Windows 10, Windows 11, Microsoft 365, Azure AD, Microsoft Teams, Microsoft Outlook, Microsoft SharePoint, Microsoft OneDrive, Autotask, DattoRMM, ITGlue, PSA/RMM
5d
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Forward Deployed Engineer, Data Platform
Boston, Massachusetts, United States
$150k-$170k/yr RemoteFull Time
5+ YOE5+ years building/supporting data platform solutions,3+ years customer-facing technical experience,strong SQL,proficiency in Python/Julia/R,API and BI tool experience (Snowflake,Superset,Looker).
SQL, Python, Julia, R, GraphQL, REST, Snowflake, Superset, Looker
1mo
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Onsite AV Service Support Technician
Boston, Massachusetts, United States
$39-$45/hr OnsiteFull Time
Onsite AV technician experienced with UC platforms and AV hardware, strong troubleshooting, inventory management, Excel skills, basic-to-advanced networking knowledge, customer communication, and ability to coach junior staff.
Zoom, Teams, WebEx, Polycom, Logitech, DTEN, Crestron/Extron, Shure, Cisco, Brightsign/Appspace, Microsoft Excel
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