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77 platform support jobs at 49 companies in New Braunfels, TX

2mo
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Specialist Director, Salesforce Platform Support Lead
Los Angeles or San Diego or Santa Clara or Washington or Fort Lauderdale or Jacksonville or Miami or Orlando or Tampa or Atlanta or Chicago or Charlotte or Raleigh or Montvale or Short Hills or New York or Portland or Philadelphia or Austin or Dallas or Fort Worth or Houston or McLean or Seattle
OnsiteFull Time
KPMG
KPMG: Global professional services network providing audit, tax, and advisory.
8+ YOE8+ years Salesforce platform delivery and AMS/support leadership with SLA accountability; deep Sales Cloud, Apex, Flows, Lightning knowledge; ITIL service management and multi-team Agile leadership.
Salesforce, Sales Cloud, Apex, Flows, Lightning, MuleSoft
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2d
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SRE L1 Support/Cloud Platform Ops Engineer
San Jose or Austin
RemoteFull Time
Bitdeer
BitdeerNASDAQ: BTDR: Operates cryptocurrency mining and high-performance computing data centers.
2+ YOERequires 2+ years in NOC, data center operations, or IT support; basic Linux administration; monitoring and ticketing systems experience; physical data center skills; and availability for rotating 8AM–8PM PST shifts.
Linux, Prometheus, Grafana, Nagios, ServiceNow, Jira Service Management, DCGM
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3w
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Sr. AI Platform Engineer
Austin, Texas, United States
OnsiteFull Time
Realtor.com
Realtor.comNasdaq: NWSA: Online marketplace for buying, selling, and renting homes.
5+ YOE5+ years in software/platform/systems administration supporting enterprise AI tools; expertise with agentic architectures, identity & governance, AWS infrastructure, and backend languages Python/Go/TypeScript.
Portkey, Claude, Gemini, Devin, Glean, Model Context Protocol (MCP), Python, Go, TypeScript, AWS, Bedrock, IAM
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2w
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Support Engineer
Austin, Texas, United States
HybridFull Time
LightEdge
LightEdge: Provides hybrid cloud, colocation, and managed IT infrastructure services.
5+ YOE5+ years cross-platform support (3+ in Cloud/MSP), bachelor\u0002s or equivalent, strong Cisco, VMware, backup/DR, firewall, ServiceNow, automation (Ansible/Terraform), excellent communication and problem-solving.
ChatGPT, Copilot, ServiceNow, Ansible, Terraform, Veeam, Commvault, Zerto, VCDA, VMware, Pure, IBM, NetApp, FortiGate, Palo Alto, Cisco, Linux, Unix, Windows
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2mo
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Director of Support
Austin, Texas, United States
$110k-$160k/yr OnsiteFull Time
Boom
Boom: A fintech building rental financial services and rent reporting products for renters and property managers.
5+ YOE3+ Mgmt5+ years in customer support with 3+ years managing support teams; experience improving SLA/CSAT/time-to-resolution; experience with multi-segment support and modern support platforms; startup/fintech experience preferred; schedule flexibility for 24/7 coverage.
Jira, Intercom, Zendesk, HubSpot, Pylon
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2w
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IT Support Technician
Austin or Toronto
HybridFull Time
Hard Rock Digital
Hard Rock Digital: Developer of online sportsbook and interactive gaming platforms.
2+ YOE2+ years IT support experience, CompTIA A+ or equivalent, proficiency with Windows/macOS, Microsoft Entra ID/Azure AD, Microsoft 365, ITSM platforms, strong troubleshooting and communication skills.
Windows 10/11, macOS, Microsoft Entra ID, Azure AD, Microsoft 365, Outlook, Teams, SharePoint, OneDrive, HaloITSM, Intune, Jamf, Claude, ChatGPT, Copilot, Slack
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1mo
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Premier Support Engineer
Austin, Texas, United States
$70k-$87k/yr HybridFull Time
LogicMonitor
LogicMonitor: Provides AI-powered hybrid observability for enterprise IT infrastructure.
3+ YOEBachelor's or equivalent experience; 3+ years supporting/administering SaaS ITIM products; 3+ years Linux, Windows, or network administration; scripting ability; 3+ years with cloud platforms (AWS, Azure); familiarity with Zendesk or Jira; strong troubleshooting and communication skills.
LogicMonitor, Linux, Windows, AWS, Azure, Zendesk, Jira
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1w
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Cloud & AI Platform Engineer (AUSTIN, TX)
Austin, Texas, United States
$8k-$11k/mo OnsiteFull Time
Texas Health and Human Services
Texas Health and Human Services: Administers public health programs and social services in Texas.
6+ YOE6+ years AWS, 8+ years Python and Linux, 4+ years with PostgreSQL/MySQL/SQL, AWS cert preferred; strong cloud architecture, networking, data engineering, and operational support skills required.
AWS, Python, Linux, PostgreSQL, MySQL, Snowflake
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1w
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Site Reliability Engineer, Apple Data Platform - AI/ML Platform
Austin, Texas, United States
OnsiteFull Time
Apple
AppleNASDAQ: AAPL: Designs and sells consumer electronics, software, and online services.
Experience operating large multi-cloud data platforms, incident response, supporting internal engineering teams, and running services such as Spark, Flink, Airflow, Ray and notebook/LLM agent platforms.
Spark, Flink, Airflow, Ray, Notebooks, LLM
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1mo
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Technical Support Engineer - Level 4
United States or Florida or Orlando or Dallas or Houston or Austin or Chicago or Atlanta
RemoteFull Time
Park Place Technologies
Park Place Technologies: Provides data center hardware maintenance and IT infrastructure managed services.
7+ YOE7+ years technical support experience with IBM Power/IBM i platforms, hardware installations, system migrations, SAN/replication, VIOS, PowerHA, HMC, LPAR tasks, MS Office proficiency, strong troubleshooting and communication skills.
IBM i, IBM Power, VTL, VIOS, PowerHA, FSFC, FSR, HMC, FSP, LPAR, SAN, SQL, Microsoft Office
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4d
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IT Support Engineer
Austin, Texas, United States
$65k-$75k/yr OnsiteFull Time
EOS IT Solutions
EOS IT Solutions: Provides global IT collaboration, managed services, and logistics solutions.
IT engineering or technician experience with AV environments, including Crestron, Extron, Q-SYS, and audio DSP platforms. Requires analytical troubleshooting and clear communication; related degree and certifications preferred.
Crestron, Extron, Q-SYS, Biamp, Shure, Freshdesk, ServiceNow, Microsoft 365, MPLS, VPN, SD-WAN
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2w
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Data Operations Customer Support Specialist Senior
San Antonio, Texas, United States
$24-$35/hr RemoteFull Time
ASM ResearchNYSE: ACN: Provides IT and healthcare services to government agencies.
5+ YOEBachelor's degree or equivalent, 5+ years data operations/technical support, SQL and ticketing platform proficiency, ability to obtain Secret clearance and U.S. citizenship required.
ServiceNow, Zendesk, Jira Service Management, SQL, AWS, Azure, GCP
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1mo
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Senior Software Engineer - Platform
Warren or Austin
HybridFull Time
General Motors
General MotorsNYSE: GM: Manufactures and sells automobiles and automotive parts globally.
5+ YOEBachelor's in CS/Engineering/Math, 5+ years engineering or platform support, scripting with Bash/Python/Java, Terraform, GitHub, Linux/Windows Server, cloud (AWS/Azure), CI/CD, containerization, databases, and security practices.
Bash, Python, Java, Terraform, GitHub, GitHub Actions, Linux, Windows Server, SSO/SAML, AWS, Azure, Databricks Asset Bundles, Databricks, Databricks Genie, GitHub Copilot, Docker, Kubernetes, PostgreSQL, MongoDB, Redis, BrowserStack, OTEL, DataDog, Glean, Cursor
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1mo
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GeoBase Training Support Junior Analyst
San Antonio, Texas, United States
$66k-$82k/yr HybridFull Time
Woolpert
Woolpert: Global architecture, engineering, and geospatial services firm.
2+ YOEU.S. citizenship and ability to pass Tier 1 (NACI) investigation; 1 year training development experience; 2 years geospatial experience with ArcGIS Desktop/Pro and ArcGIS Online/Portal; 1 year AI/ML experience with platforms (ChapGPT, Copilot, Gemini); strong Microsoft Office and communication skills.
ArcGIS Desktop (ArcMap), ArcGIS Pro, Portal for ArcGIS, ArcGIS Online (AGOL), ChapGPT, Copilot, Gemini, GenAI.mil, Atlassian Jira, Confluence, Autodesk, Microsoft Office
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1mo
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Senior Director of Digital Technology for Customer Support
Spring or Austin or Houston
$210k-$320k/yr OnsiteFull Time
HP
HPNYSE: HPQ: Manufactures personal computers, printers, and 3D printing hardware.
10+ YOEGraduate degree in a related field, 10+ years in customer support technology or contact center transformation, experience with CCaaS and CRM platforms, AI-enabled tools, strong stakeholder and change leadership.
CCaaS, CRM
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1w
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Cybersecurity Business Operations & Sales Support Lead
Chicago or Milwaukee or Dallas or Columbus or Kirkland or Cincinnati or New York City or Cleveland or Oklahoma City or Austin or Albany or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Raleigh or Minneapolis or Mountain View or Scottsdale or San Francisco or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Arlington or Atlanta or Redmond or Bentonville or Beaverton or Nashville or Detroit or San Diego or Canada or Latin America
$113k-$271k/yr HybridFull Time
Accenture
AccentureNYSE: ACN: Global provider of management consulting and technology services.
8+ YOERequires 8+ years in enterprise cybersecurity sales, revenue growth, RFP leadership, commercial negotiations, CRM platforms, and cyber readiness or incident response services.
MMP, MMS, MME, MxDR, MDR, SOC, CRM
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8h
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Experienced – Travel & Ticketing Platform Principal Full Stack Engineer
Austin, Texas, United States
RemoteFull Time
OleOle
OleOle: Operating a decentralized social network and super-app for football fans.
7+ YOERequires 7–10 years of software engineering experience, full-stack web development expertise, transactional platform design, third-party API integration, cloud infrastructure, CI/CD, scalability, security, and production support experience.
Rust, CI/CD
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3w
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Engineering Manager, Support & Stability
Columbus or Boston or New York City or Chicago or Austin or Los Angeles
$150k-$190k/yr RemoteFull Time
Loop Returns
Loop Returns: Software platform automating e-commerce returns and post-purchase experiences.
3+ YOE3+ years engineering management experience, experience with platform reliability/system health, AI agent adoption, technical depth in high-risk domains, ability to manage and grow engineers.
PHP, Laravel, Vue.js, MySQL, DynamoDB, Kubernetes, AWS, Jira, Claude, Cursor, Datadog, Snowflake
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1mo
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Data Engineer, Data Platform Management, Grocery Tech Foundations
Austin, Texas, United States
$132k-$179k/yr OnsiteFull Time
Amazon
AmazonNASDAQ: AMZN: Global online retail and cloud computing technology provider.
5+ YOE5+ years data engineering with distributed systems, data modeling, ETL/ELT, SQL, AWS (Redshift,S3,Glue,EMR,Kinesis,FireHose,Lambda), BI and ETL tools, Python/PySpark/Java; ability to modernize data infrastructure and support reporting apps.
Redshift, S3, AWS Glue, EMR, Kinesis, FireHose, Lambda, IAM, OBIEE, Business Objects, Cognos, Tableau, MicroStrategy, SSAS Cubes, Informatica, ODI, SSIS, Datastage, Python, Pyspark, Java, SQL, Jira
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1mo
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Workspace Customer Engineer II, Platform, New Business, Google Cloud
Sunnyvale or Austin or Chicago or New York City or Washington D.C.
$127k-$185k/yr OnsiteFull Time
Google
GoogleNASDAQ: GOOGL: Provides online search, advertising, cloud computing, and consumer electronics.
6+ YOEBachelor's degree or equivalent, 6+ years cloud-native architecture experience in customer-facing/support roles, experience with cloud engineering/virtualization/containerization, stakeholder engagement, programming/debugging/systems design, and ability to travel up to 50%.
Google Cloud, Google Workspace, Gemini Enterprise
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