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72 platform support jobs at 50 companies in Austin, TX

1mo
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Specialist Director, Salesforce Platform Support Lead
Los Angeles or San Diego or Santa Clara or Washington or Fort Lauderdale or Jacksonville or Miami or Orlando or Tampa or Atlanta or Chicago or Charlotte or Raleigh or Montvale or Short Hills or New York or Portland or Philadelphia or Austin or Dallas or Fort Worth or Houston or McLean or Seattle
OnsiteFull Time
KPMG
KPMG: Global professional services network providing audit, tax, and advisory.
8+ YOE8+ years Salesforce platform delivery and AMS/support leadership with SLA accountability; deep Sales Cloud, Apex, Flows, Lightning knowledge; ITIL service management and multi-team Agile leadership.
Salesforce, Sales Cloud, Apex, Flows, Lightning, MuleSoft
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3w
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Platform Engineer
Taylor, Texas, United States
$76k-$145k/yr OnsiteFull Time
Samsung Electronics
Samsung ElectronicsKorea Exchange: 005930: Develops and manufactures consumer electronics, semiconductors, and mobile devices.
Bachelor's in a STEM field; strong hands-on experience with Kubernetes, Linux, containerization, CI/CD, monitoring, automation, scripting (Python/Bash/SQL/.NET), incident response, and supporting production platforms.
Kubernetes, Prometheus, Grafana, Loki, Docker, Python, Bash, SQL, .NET, Git, Jenkins, Ansible, GitLab
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3mo
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Platform Engineer
Austin or Tempe
OnsiteFull Time
Kestra Holdings
Kestra Holdings: Provides wealth management platforms and technology for independent financial professionals.
4+ YOE4-8 years in cloud/platform/DevOps roles with strong Azure focus; 2+ years Azure tenancy/governance; experience designing and supporting distributed Azure/hybrid apps; strong Azure governance, identity, networking, and observability skills; scripting and DevOps experience.
Azure, Terraform, Bicep, ARM templates, PowerShell, Bash, Git, Azure DevOps, GitHub Actions, Kusto, Azure Monitor, Databricks, Data Factory, Cosmos DB, SQL Server, Windows Server
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1w
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Sr. AI Platform Engineer
Austin, Texas, United States
OnsiteFull Time
Realtor.com
Realtor.comNasdaq: NWSA: Online marketplace for buying, selling, and renting homes.
5+ YOE5+ years in software/platform/systems administration supporting enterprise AI tools; expertise with agentic architectures, identity & governance, AWS infrastructure, and backend languages Python/Go/TypeScript.
Portkey, Claude, Gemini, Devin, Glean, Model Context Protocol (MCP), Python, Go, TypeScript, AWS, Bedrock, IAM
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Support Engineer
Austin, Texas, United States
HybridFull Time
LightEdge
LightEdge: Provides hybrid cloud, colocation, and managed IT infrastructure services.
5+ YOE5+ years cross-platform support (3+ in Cloud Provider or MSP), strong networking and virtualization skills, experience with Cisco, VMware, backup and DR tools, ServiceNow, and excellent communication and problem-solving.
Cisco routers, Cisco switches, FortiGate, Palo Alto, VMware, Veeam, Commvault, Zerto, VCDA, ServiceNow, Ansible, Terraform, Linux, Unix, Windows, ChatGPT, Copilot, Pure, IBM, NetApp
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3mo
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Career Education Program Support
Austin, Texas, United States
$20/hr OnsitePart Time, Internship
The University of Texas at Austin
The University of Texas at Austin: Public research university providing higher education and academic research.
0+ YOEPart-time student internship; UT student; 10-15 hours/week; strong organization; reliable; proficient with digital platforms.
Canvas, Canva, Microsoft Office, RecruitMcCombs, VMock, Careernomics
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Director of Support
Austin, Texas, United States
$110k-$160k/yr OnsiteFull Time
Boom
Boom: A fintech building rental financial services and rent reporting products for renters and property managers.
5+ YOE3+ Mgmt5+ years in customer support with 3+ years managing support teams; experience improving SLA/CSAT/time-to-resolution; experience with multi-segment support and modern support platforms; startup/fintech experience preferred; schedule flexibility for 24/7 coverage.
Jira, Intercom, Zendesk, HubSpot, Pylon
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Software Application Support Engineer, Retail Engineering
Austin, Texas, United States
OnsiteFull Time
Apple
AppleNASDAQ: AAPL: Designs and sells consumer electronics, software, and online services.
Provide technical support for a complex eCommerce platform, gain deep technical knowledge of the platform, and support business and engineering teams.
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Premier Support Engineer
Austin, Texas, United States
$70k-$87k/yr HybridFull Time
LogicMonitor
LogicMonitor: Provides AI-powered hybrid observability for enterprise IT infrastructure.
3+ YOEBachelor's or equivalent experience; 3+ years supporting/administering SaaS ITIM products; 3+ years Linux, Windows, or network administration; scripting ability; 3+ years with cloud platforms (AWS, Azure); familiarity with Zendesk or Jira; strong troubleshooting and communication skills.
LogicMonitor, Linux, Windows, AWS, Azure, Zendesk, Jira
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1w
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Business Support Analyst - Sales
Austin, Texas, United States
$70k-$80k/yr OnsiteFull Time
XYZ Reality
XYZ Reality: Engineering-grade augmented reality headsets for construction site management.
2+ YOE2+ years supporting sales or executives; experience with vendor onboarding portals, Salesforce, expense platforms, strong communication, attention to detail, and ability to manage travel and schedules.
Ariba, Coupa, GEP, Salesforce, Expensify, Concur
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3w
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Technical Support Specialist
Austin, Texas, United States
HybridFull Time
Swap
Swap: AI-native platform providing global e-commerce operations and storefront infrastructure.
2+ YOE2-3+ years in technical customer support (SaaS/e-commerce/logistics preferred). Strong knowledge of APIs/webhooks, e-commerce platforms, payments, shipping/logistics; proficiency with SQL, Postman, JavaScript/JSON, and basic HTML/CSS; excellent communication.
APIs, webhooks, Shopify, BigCommerce, WooCommerce, Stripe, SQL, Postman, JavaScript, JSON, HTML, CSS
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4w
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Web and App Support Technician I
Austin, Texas, United States
$25-$26/hr HybridFull Time
Texas Association of Counties
Texas Association of Counties: Provides advocacy and professional services to Texas county officials.
HS diploma required; 1 year supporting websites or digital platforms preferred. Must be proficient with CMS platforms, HTML and CSS, basic troubleshooting, and email marketing automation tools.
CMS, Kentico, WordPress, HTML, CSS, Robohead, Jira, Asana, Trello, Informz, MailChimp, Marketing Cloud
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4w
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Technical Support Engineer - Level 4
United States or Florida or Orlando or Dallas or Houston or Austin or Chicago or Atlanta
RemoteFull Time
Park Place Technologies
Park Place Technologies: Provides data center hardware maintenance and IT infrastructure managed services.
7+ YOE7+ years technical support experience with IBM Power/IBM i platforms, hardware installations, system migrations, SAN/replication, VIOS, PowerHA, HMC, LPAR tasks, MS Office proficiency, strong troubleshooting and communication skills.
IBM i, IBM Power, VTL, VIOS, PowerHA, FSFC, FSR, HMC, FSP, LPAR, SAN, SQL, Microsoft Office
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3mo
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Manager, Advisor Platform Production Support and Integrations
Austin, Texas, United States
OnsiteFull Time
Kestra Financial
Kestra Financial: Independent wealth management platform for financial professionals.
5+ YOE5+ years product management; experience in production support and third-party integrations; Bachelor's degree or equivalent; incident response and post-incident improvements; vendor management.
APIs, ITIL, SRE, Data contracts, Security and compliance reviews
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Manager, Advisor Platform Production Support and Integrations
Austin, Texas, United States
OnsiteFull Time
Kestra Financial
Kestra Financial: Empowers independent financial professionals with wealth management platform solutions.
5+ YOE5+ years product management; experience with production support, NOC/SRE, or operations; experience delivering third-party integrations; Bachelor’s degree in Business, Information Systems, Computer Science, or related field.
APIs, Data contracts, Security/review tooling, Testing/certification tools, Incident management, SRE, ITIL
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3mo
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Product Adoption Specialist - Platform
Indianapolis or Atlanta or Austin or Dallas
HybridFull Time
Salesforce
SalesforceNYSE: CRM: Sells cloud-based customer relationship management and business software solutions.
8+ YOE8+ years in management consulting, strategy, or customer success with a focus on B2B service/support; strong strategic problem solving; platform operations fluency; adoption architecture; data-driven mindset; curiosity and empathy.
SQL, Tableau, CRM Analytics
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1mo
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Senior Software Engineer - Platform
Warren or Austin
HybridFull Time
General Motors
General MotorsNYSE: GM: Manufactures and sells automobiles and automotive parts globally.
5+ YOEBachelor's in CS/Engineering/Math, 5+ years engineering or platform support, scripting with Bash/Python/Java, Terraform, GitHub, Linux/Windows Server, cloud (AWS/Azure), CI/CD, containerization, databases, and security practices.
Bash, Python, Java, Terraform, GitHub, GitHub Actions, Linux, Windows Server, SSO/SAML, AWS, Azure, Databricks Asset Bundles, Databricks, Databricks Genie, GitHub Copilot, Docker, Kubernetes, PostgreSQL, MongoDB, Redis, BrowserStack, OTEL, DataDog, Glean, Cursor
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3w
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Senior Director of Digital Technology for Customer Support
Spring or Austin or Houston
$210k-$320k/yr OnsiteFull Time
HP
HPNYSE: HPQ: Manufactures personal computers, printers, and 3D printing hardware.
10+ YOEGraduate degree in a related field, 10+ years in customer support technology or contact center transformation, experience with CCaaS and CRM platforms, AI-enabled tools, strong stakeholder and change leadership.
CCaaS, CRM
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3w
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IT Service Delivery & Support Manager (AUSTIN, TX)
Austin, Texas, United States
$5k-$7k/mo OnsiteFull Time
Texas Health and Human Services
Texas Health and Human Services: Administers public health programs and social services in Texas.
2+ YOE2+ Mgmt2-3 years supervisory experience leading a contact center/service desk; knowledge of service desk operations, workforce management, quality assurance, ITSM platforms; ITIL v5 and CTCM required or to be obtained within 12 months; bachelor’s in CS/IT preferred.
Salesforce, ServiceNow, BMC Helix, JIRA Service Management
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2d
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Platform Customer Engineer, Google Cloud
Atlanta or Austin
$104k-$150k/yr OnsiteFull Time
Google
GoogleNASDAQ: GOOGL: Provides online search, advertising, cloud computing, and consumer electronics.
4+ YOEBachelor's degree or equivalent experience; 4+ years cloud-native architecture experience in customer-facing/support roles; experience with cloud/on-prem/virtualization/containerization, programming, presentations, and stakeholder engagement.
Google Cloud Platform, Google Cloud
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