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1,569 product support jobs at 740 companies in California

2mo
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Product Support
El Segundo, California, United States
$138k-$175k/yr OnsiteFull Time
BTAS
BTAS: Woman-owned small business delivering IT, engineering, and program management services.
Experience with product support strategies; systems engineering integration; familiarity with the 12 Product Support Elements; BA/BS required.
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1w
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Principle, Support Product Manager
California, United States
$160k-$210k/yr RemoteFull Time
Hitachi
HitachiTokyo Stock Exchange: 6501: Global provider of digital systems and social infrastructure solutions.
15+ YOE15+ years in product or services portfolio management, support services, pricing, or customer success within enterprise technology; requires expertise in support economics, pricing, renewals, margins, and cross-functional leadership.
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1w
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Principal, Support Product Manager
Ventura, California, United States
$160k-$210k/yr RemoteFull Time
Hitachi Vantara
Hitachi VantaraTokyo Stock Exchange: 6501: Provides data storage, infrastructure, and digital solution services.
15+ YOERequires 15+ years in product management, services portfolio management, support services, pricing, or customer success within enterprise technology, plus expertise in support economics, pricing, renewals, margins, and cross-functional leadership.
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3w
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Global Product Support
Santa Clara, California, United States
$147k-$203k/yr OnsiteFull Time
Applied Materials
Applied MaterialsNASDAQ: AMAT: Produces equipment and services for chip and display manufacturing.
Experience with product support including FMECA, CAPA, failure analysis, engineering design reviews, training, and parts management; ability to lead projects and resolve complex technical issues.
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3w
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Global Product Support
Santa Clara, California, United States
$147k-$203k/yr OnsiteFull Time
Applied Materials
Applied MaterialsNASDAQ: AMAT: Manufacturers of equipment for semiconductor and display production.
Experience in product support, failure analysis, CAPA/FMECA processes, training development, and cross-functional issue resolution; ability to lead projects and work with quality and engineering teams.
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6d
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Product Support
San Francisco, California, United States
$115k-$145k/yr OnsiteFull Time
Town
Town: AI-powered productivity assistant that automates workplace workflows.
2+ YOE2+ years in customer support or customer experience, preferably in high-growth technology or SaaS; technical troubleshooting, AI fluency, clear writing, independent prioritization, and experience with logs, APIs, or integrations.
Slack, AI, APIs
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3mo
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Product Enablement & Support Specialist
Los Angeles, California, United States
$95k-$110k/yr HybridFull Time
Journal Technologies
Journal TechnologiesNASDAQ: DJCO: Provides enterprise software for courts and justice system agencies.
3+ YOEBachelor's in CS or related,3+ years technical support/implementation experience,Familiarity with REST APIs,XML/JSON,SQL,Jira Service Management,ability to read Java and inspect logs,strong communication and training skills,Agile experience.
REST APIs, XML, JSON, SQL, Jira Service Management, Java, Salesforce, ServiceNow
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1w
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Group Product Manager, Support
San Francisco, California, United States
$230k-$260k/yr OnsiteFull Time
Pylon
Pylon: AI-native customer support platform for B2B companies.
5+ YOERequires 5–8 years of product experience, ownership of meaningful products or business lines, 0-to-1 product delivery, PM leadership or mentoring, and autonomous execution in ambiguity. Support, customer success, or AI experience is a bonus.
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1mo
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Product Support Engineer
San Francisco, California, United States
$100k-$150k/yr OnsiteFull Time
Cartesia
Cartesia: Builds real-time generative voice and multimodal AI models.
2+ YOE2+ years in technical/product support or similar; strong troubleshooting with APIs, SDKs, logs; excellent written and verbal communication; comfortable debugging and collaborating with engineering.
APIs, SDKs, Python, JavaScript, TypeScript, Slack
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3mo
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Staff Product Manager, Support Experience
San Francisco, California, United States
OnsiteFull Time
Stripe
Stripe: Provides online payment processing and financial infrastructure for businesses.
12+ YOE12+ years of product management experience; strong user empathy and UX focus; experience building multi-year vision and roadmaps for large-scale products; cross-team leadership; technical background; strong communication skills.
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2mo
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Product Support Engineer
United States or Texas or San Francisco or New York City or Washington
$90k-$121k/yr RemoteFull Time
Samsara
SamsaraNYSE: IOT: Connected Operations Cloud platform for physical operations and IoT.
6+ YOEB.S. in CS/Engineering, 6+ years technical support/field/systems engineering with distributed hardware-integrated products, familiarity with ELD rules, strong customer communication, incident response, and on-call experience.
Jira, Python, SQL, Tableau, Tofu
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1mo
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Product Support Specialist
New York City or Santa Monica or Los Angeles or Palo Alto or Chicago or Washington or Boston or Colorado or Seattle or San Francisco or San Diego or Reston
$93k-$135k/yr OnsiteFull Time
Cooley
Cooley: Provides legal counsel to technology and life sciences companies.
4+ YOE4+ years supporting online services, troubleshooting, capturing user feedback, managing software development issues, presenting product demos, proficiency with Microsoft Office and iManage, strong communication and project management skills.
Microsoft Office, iManage, Microsoft Teams, Intercom, HTML, CSS, Python
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3w
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Staff Product Support Engineer
El Segundo or San Diego
$177k-$266k/yr OnsiteFull Time
Northrop Grumman
Northrop GrummanNYSE: NOC: Designs and manufactures advanced aerospace and defense systems.
8+ YOESTEM degree plus extensive product support and supportability engineering experience; active US clearance; ability to travel up to 25%; strong written and presentation skills.
Microsoft Word, Microsoft Excel, MS Project, Microsoft PowerPoint
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3w
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Product Development Sample Support Coordinator
California, United States
$21-$27/hr OnsiteFull Time
Burlington Stores
Burlington StoresNYSE: BURL: Operates a national chain of off-price retail department stores.
3+ YOE3+ years product development or sample management experience, MS Office proficiency, PLM or sample tracking experience preferred, BA preferred, ability to lift 25 lbs and perform occasional fieldwork, strong communication and attention to detail.
Microsoft Office, PLM
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3w
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Staff Product Support Engineer
El Segundo or San Diego
$177k-$266k/yr OnsiteFull Time
Northrop Grumman
Northrop GrummanNYSE: NOC: Develops and manufactures advanced aerospace, defense, and space systems.
8+ YOERequires STEM degree with 8–12+ years experience, active US Secret clearance, ability to obtain SAP, Product Support/Supportability and logistics experience, proposal experience, and willingness to travel up to 25%.
Microsoft Word, Microsoft Excel, MS Project, Microsoft PowerPoint
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2mo
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AI Product Support Lead
San Francisco, California, United States
OnsiteFull Time
Wonderschool
Wonderschool: Software platform for child care providers and parents.
Experience running or transforming support with AI, hands-on Zendesk support and phone work, building AI-powered workflows (Lorikeet, OpenClaw, Hermes), SLAs/CSAT/NPS ownership, product brief writing, and team leadership.
Zendesk, Lorikeet, OpenClaw, Hermes
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5d
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Senior Product Support Engineer
Sylmar, California, United States
$90k-$180k/yr OnsiteFull Time
Abbott
AbbottNYSE: ABT: Manufactures medical devices, diagnostics, and nutritional health products.
5+ YOEBachelor's degree in biomedical engineering or STEM and 5+ years of product support experience; requires troubleshooting complex devices, software, networks, logs, and escalated cases.
mobile applications, mobile device hardware, web portal, software, hardware, networks
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2w
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Director, Product Management, AI Support
Cupertino, California, United States
$194k-$413k/yr HybridFull Time
Hewlett Packard Enterprise
Hewlett Packard EnterpriseNYSE: HPE: Providing global edge-to-cloud infrastructure and IT solutions for businesses.
15+ YOEBachelor's degree in computer science, engineering, or related field; 15+ years' related experience; 10+ years in product management or strategy; AI product leadership and people-management experience.
AI, generative AI, machine learning, SFDC, WLAN, LAN, WAN
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4w
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Product Support Manager, gUP Consumer Payments
San Francisco or Boulder or Sunnyvale
$114k-$164k/yr OnsiteFull Time
Google
GoogleNASDAQ: GOOGL: Provides online search, advertising, cloud computing, and consumer electronics.
5+ YOEBachelor's degree or equivalent,5 years project-management or customer-facing experience,ability to extract insights from complex data,lead global deployments,and work non-standard hours.
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2mo
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Product Development & Support Engineer
Torrance or Pittsburgh
$120k-$145k/yr RemoteFull Time
Howmet Aerospace
Howmet AerospaceNYSE: HWM: Manufactures high-performance metal components for aerospace and transportation.
5+ YOEBachelor's degree in engineering, 5+ years technical customer-facing experience, US work authorization required (no visa sponsorship), access to export-controlled items, travel up to 25%, strong communication, MS Office proficiency; FEA/CAD a plus.
Finite element analysis software, CAD, Microsoft Excel, Microsoft PowerPoint, Microsoft Word, Microsoft Outlook
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