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581 product support jobs at 290 companies in San Jose, CA

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Global Product Support
Santa Clara, California, United States
$147k-$203k/yr OnsiteFull Time
Applied Materials
Applied MaterialsNASDAQ: AMAT: Produces equipment and services for chip and display manufacturing.
Experience with product support including FMECA, CAPA, failure analysis, engineering design reviews, training, and parts management; ability to lead projects and resolve complex technical issues.
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Global Product Support
Santa Clara, California, United States
$147k-$203k/yr OnsiteFull Time
Applied Materials
Applied MaterialsNASDAQ: AMAT: Manufacturers of equipment for semiconductor and display production.
Experience in product support, failure analysis, CAPA/FMECA processes, training development, and cross-functional issue resolution; ability to lead projects and work with quality and engineering teams.
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1w
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Product Support
San Francisco, California, United States
$115k-$145k/yr OnsiteFull Time
Town
Town: AI-powered productivity assistant that automates workplace workflows.
2+ YOE2+ years in customer support or customer experience, preferably in high-growth technology or SaaS; technical troubleshooting, AI fluency, clear writing, independent prioritization, and experience with logs, APIs, or integrations.
Slack, AI, APIs
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Group Product Manager, Support
San Francisco, California, United States
$230k-$260k/yr OnsiteFull Time
Pylon
Pylon: AI-native customer support platform for B2B companies.
5+ YOERequires 5–8 years of product experience, ownership of meaningful products or business lines, 0-to-1 product delivery, PM leadership or mentoring, and autonomous execution in ambiguity. Support, customer success, or AI experience is a bonus.
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Product Support Engineer
San Francisco, California, United States
$100k-$150k/yr OnsiteFull Time
Cartesia
Cartesia: Builds real-time generative voice and multimodal AI models.
2+ YOE2+ years in technical/product support or similar; strong troubleshooting with APIs, SDKs, logs; excellent written and verbal communication; comfortable debugging and collaborating with engineering.
APIs, SDKs, Python, JavaScript, TypeScript, Slack
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Staff Product Manager, Support Experience
San Francisco, California, United States
OnsiteFull Time
Stripe
Stripe: Provides online payment processing and financial infrastructure for businesses.
12+ YOE12+ years of product management experience; strong user empathy and UX focus; experience building multi-year vision and roadmaps for large-scale products; cross-team leadership; technical background; strong communication skills.
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Product Support Specialist
New York City or Santa Monica or Los Angeles or Palo Alto or Chicago or Washington or Boston or Colorado or Seattle or San Francisco or San Diego or Reston
$93k-$135k/yr OnsiteFull Time
Cooley
Cooley: Provides legal counsel to technology and life sciences companies.
4+ YOE4+ years supporting online services, troubleshooting, capturing user feedback, managing software development issues, presenting product demos, proficiency with Microsoft Office and iManage, strong communication and project management skills.
Microsoft Office, iManage, Microsoft Teams, Intercom, HTML, CSS, Python
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2mo
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AI Product Support Lead
San Francisco, California, United States
OnsiteFull Time
Wonderschool
Wonderschool: Software platform for child care providers and parents.
Experience running or transforming support with AI, hands-on Zendesk support and phone work, building AI-powered workflows (Lorikeet, OpenClaw, Hermes), SLAs/CSAT/NPS ownership, product brief writing, and team leadership.
Zendesk, Lorikeet, OpenClaw, Hermes
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Director, Product Management, AI Support
Cupertino, California, United States
$194k-$413k/yr HybridFull Time
Hewlett Packard Enterprise
Hewlett Packard EnterpriseNYSE: HPE: Providing global edge-to-cloud infrastructure and IT solutions for businesses.
15+ YOEBachelor's degree in computer science, engineering, or related field; 15+ years' related experience; 10+ years in product management or strategy; AI product leadership and people-management experience.
AI, generative AI, machine learning, SFDC, WLAN, LAN, WAN
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4w
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Product Support Manager, gUP Consumer Payments
San Francisco or Boulder or Sunnyvale
$114k-$164k/yr OnsiteFull Time
Google
GoogleNASDAQ: GOOGL: Provides online search, advertising, cloud computing, and consumer electronics.
5+ YOEBachelor's degree or equivalent,5 years project-management or customer-facing experience,ability to extract insights from complex data,lead global deployments,and work non-standard hours.
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Senior Product Support Engineer
San Jose, California, United States
$148k-$192k/yr OnsiteFull Time
Veeco
VeecoNasdaq: VECO: Manufactures precision processing systems for semiconductor and electronics production
5+ YOE5+ years customer-facing product support/engineering in semiconductor capital equipment, bachelor\u0002s degree or equivalent, ability to travel up to 20%, strong debugging and system-level software skills, excellent communication.
C#, .NET, C++, Python, VB, COM, MFC, Microsoft Visual Studio, Windows OS, SAP
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2w
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Director, Product Management, AI Support
Cupertino, California, United States
$194k-$413k/yr HybridFull Time
Hewlett Packard Enterprise
Hewlett Packard EnterpriseNYSE: HPE: Provides global edge-to-cloud technology solutions and IT infrastructure services.
15+ YOEBachelor's degree or equivalent, 15+ years in a related field, 10+ years in product management or strategy, enterprise software or cloud experience, and demonstrated people-manager leadership.
AI, generative AI, machine learning, SFDC
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Product Support Engineer
San Jose, California, United States
$86k-$130k/yr FieldFull Time
Bruker
BrukerNASDAQ: BRKR: Develops and manufactures high-performance scientific and diagnostic instruments.
3+ YOEPhD in science or engineering, or master's with 3 years or bachelor's with 5 years of relevant experience; expertise in electro-mechanical instrumentation, physics, electronics, mechanics, control systems, networking, and customer support.
oscilloscope, multi-meter
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Product Support Engineer
San Jose, California, United States
$96k-$153k/yr FieldFull Time
Bruker
BrukerNASDAQ: BRKR: Manufacturer of high-performance scientific instruments and diagnostic solutions.
3+ YOEPhD in science or engineering, or master's with 3 years or bachelor's with 5 years of relevant experience; technical expertise in electro-mechanical instruments, physics, electronics, mechanics, controls, networking, and customer support.
oscilloscope, multi-meter
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2w
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Director, Product Management, AI Support
Cupertino, California, United States
$194k-$413k/yr HybridFull Time
Hewlett Packard Enterprise
Hewlett Packard EnterpriseNYSE: HPE: Provides edge-to-cloud IT infrastructure and platform services.
15+ YOEBachelor's degree in computer science, engineering, or related field; 15+ years' related experience; 10+ years in product management or strategy; enterprise software expertise; and experience leading people managers.
AI, generative AI, machine learning, SFDC, WLAN, LAN, WAN
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Lead Product Manager - Agreement Manager Search
San Francisco or Chicago or Seattle
$186k-$301k/yr HybridFull Time
DocuSign
DocuSignNASDAQ: DOCU: Provides electronic signature and agreement management software solutions.
12+ YOERequires 12+ years of product management experience, or 8+ years with a master's degree, including search or discovery ownership, data-driven product development, cross-functional leadership, experimentation, and strong communication.
AI, ML, KPI, telemetry, search, chat, worksheets, natural language search, conversational interfaces, recommendations, semantic search, Sales, Customer Success, Support, GTM
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Senior Product Support Engineer
San Carlos, California, United States
$145k-$196k/yr FieldFull Time
Nautilus Biotechnology
Nautilus BiotechnologyNASDAQ: NAUT: Develops a single-molecule protein analysis platform for research.
8+ YOEBachelor's in engineering/biotech, 8+ years supporting complex instruments, strong electromechanical/fluidics/optics troubleshooting, Linux experience, schematic literacy, excellent communication and RCA skills.
Linux
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Product Support Engineer 3
Oregon or Arizona or Fremont
OnsiteFull Time
Lam Research
Lam ResearchNASDAQ: LRCX: Designs and manufactures wafer fabrication equipment for the semiconductor industry.
5+ YOEExperience with etch tools (e.g., 2300e, Sense.i), ability to travel up to 30% domestic/international, read electrical/mechanical schematics, use data analysis and office software, and provide escalation support.
Control Works, IOC, SIOC, EIOC, Tool Platform SW Package, data analysis tools, word processing, spreadsheet, presentation software
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Group Product Manager, Member Coverage & Support Platform
San Francisco, California, United States
$181k-$237k/yr RemoteFull Time
Oscar Health
Oscar HealthNYSE: OSCR: Provides tech-enabled health insurance plans and telemedicine services.
7+ YOE2+ Mgmt7+ years product management, 2+ years people management, experience with technical platforms, APIs, workflows, strong communication and analytical skills.
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Mgr, Product Support
Fremont, California, United States
$125k-$270k/yr HybridFull Time
Lam Research
Lam ResearchNASDAQ: LRCX: Manufacturing equipment used to fabricate advanced semiconductor microchips.
4+ YOE2+ MgmtBachelor's degree or equivalent, 4–6 years of relevant semiconductor industry experience, including at least 2 years managing people; communication, presentation, problem-solving, teamwork, and English fluency required.
8D
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