138 product support engineer jobs at 91 companies in Boxborough, MA
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Model Based Logistics/Product Support Engineer
Nashua or Huntsville
$118k-$201k/yr HybridFull Time
Experience in logistics/product support engineering, model-based engineering and product support (MBE/MBPS), MagicDraw/Cameo, ILS tools (COMPASS, SESAME, EAGLE, OPUS), reliability/maintainability analyses and supportability tasks; U.S. person required; ability to obtain Top Secret clearance.
MagicDraw, Cameo, COMPASS, SESAME, EAGLE, OPUS, UML, SysML, UAF
3mo
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Global Product Support (GPS) Engineer IV (E4) – Sculpta Platform
Gloucester, Massachusetts, United States
$128k-$176k/yr OnsiteFull Time
8+ YOEBachelor's degree in engineering, 8+ years product support/systems engineering experience, hands-on electro-mechanical expertise, strong data-driven problem solving, ability to lead high-severity escalations and work independently.
JMP, Microsoft Excel, VBA, Power Query, FRACAS, DFMEA
2mo
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Product Support Engineer
Cambridge or United States
$127k-$228k/yr HybridFull Time
8+ YOE8+ years in technical support/escalation (L3/L4) for cloud solutions; bachelor's degree or equivalent experience; troubleshooting with Wireshark, browser dev tools, Fiddler; knowledge of HTTP/S, TLS/SSL, reverse proxy, DNS, SAML/Kerberos/NTLM/OIDC/OAuth2, TCP/IP, Linux; Python, virtualization, and container experience; eligibility for Secret cleara...
Wireshark, browser developer tools, Fiddler, Python, Linux, VMware, AWS, Azure, Linode, Kubernetes, Docker, Microsoft Server Technologies, HTTP/S, TLS/SSL, SAML, Kerberos, NTLM, OIDC, OAuth2
1w
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Product Support Engineer (IST; North Reading, MA)
North Reading, Massachusetts, United States
$121k-$194k/yr OnsiteFull Time
10+ YOEBachelor of Science in engineering and 10+ years of experience required. Requires troubleshooting, mechanical drawings or electrical schematics, communication, documentation, organization, and cross-functional leadership skills.
Field Replaceable Unit (FRU)
3mo
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Global Product Support (GPS) Engineer IV (E4) – Sculpta Platform
Gloucester, Massachusetts, United States
$128k-$176k/yr OnsiteFull Time
8+ YOE8+ years in product support or semiconductor capital equipment; strong hands-on electro-mechanical experience; data-driven problem solving; able to work independently.
Data analysis tools, JMP, Microsoft Excel, Power Query, VBA
2mo
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Senior Product Engineer (54313)
Boston, Massachusetts, United States
$91k-$117k/yr OnsiteFull Time
10+ YOEBachelor's in Engineering, 10+ years product design/project management experience, 2+ years project management experience, knowledge of mechanical/electrical systems and building codes, manufacturing support experience.
AutoCAD, CREO Parametric, SolidWorks, Oracle, Siebel
1mo
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Product Cybersecurity Engineer (Medical Devices)
Wilmington, Massachusetts, United States
$135k-$202k/yr OnsiteFull Time
7+ YOE7+ years cybersecurity/product security experience supporting FDA-regulated medical devices or SaMD, Master's degree (Ph.D preferred), threat modeling, vulnerability management, and familiarity with FDA guidance and cybersecurity frameworks.
STRIDE, NIST Cybersecurity Framework, ISO 14971, IEC 62304, AAMI TIR57, OWASP, SBOM
1mo
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Product Definition Engineer - Designer
Lynn, Massachusetts, United States
$40/hr OnsiteFull Time
4+ YOEReview part and assembly definition, determine dimensional constraints and tolerances, support manufacturing/inspection, lead projects, and mentor junior designers. Bachelor's degree or HS+4 years experience required.
2w
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Senior Mechanical Engineer – Product Sustainment
Wakefield, Massachusetts, United States
OnsiteFull Time
7+ YOEBachelor’s degree in mechanical engineering or related field, 7+ years of mechanical engineering experience, SolidWorks or similar CAD mastery, product sustainment and manufacturing support experience, and strong analytical skills.
SolidWorks, CAD, Engineering Change Orders (ECOs), Bills of Materials (BOMs)
1w
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Production Support Engineer
Boston or Brossard or Montréal
OnsiteFull Time
3+ YOERequires 3–5 years in application, production, or technical support; Python, AWS or equivalent, SQL/PostgreSQL, client communication, ticket resolution, multitasking, and methodical technical investigation.
Python, AWS, SQL, PostgreSQL, Microsoft 365, Git, Microsoft Excel
2w
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Product Installation Engineer - SPTS - 90% Travel. MA based
Westwood, Massachusetts, United States
$34-$57/hr FieldFull Time
3+ YOERequires 3 years of experience in semiconductors, a related field, or military service, plus independent installation, troubleshooting, customer-site support, and willingness to travel internationally.
3mo
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Senior Manager, Technical Product Support Engineering
Wilmington, Massachusetts, United States
$155k-$233k/yr OnsiteFull Time
15+ YOE5+ Mgmt15+ years in semiconductor capital equipment; leadership in technical support; strong lithography/inspection knowledge; travel 25-30%.
Lithography equipment, Inspection/metrology, Panel-level manufacturing tools, CAPEX management
2w
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Lead Application Support Engineer
Boston or Jersey City or Coppell
$75k-$150k/yr HybridFull Time
6+ YOE6+ years in application or production support, SRE, or related roles; bachelor's degree or equivalent; 24x7 production support; AWS, PostgreSQL, Snowflake, IBM MQ, Linux, ITSM, automation, and incident management experience.
Amazon Web Services (AWS), ECS, EC2, RDS PostgreSQL, AWS Glue, Kinesis, S3, CloudWatch Monitoring, IAM, Lambda, PostgreSQL, SQL, Snowflake, IBM MQ, Autosys, Linux, Unix, SFTP, Microsoft Copilot, ServiceNow, Splunk, Datadog, Dynatrace, DNS, TCP/IP
1mo
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Application Support Engineer
Somerville, Massachusetts, United States
$80k-$140k/yr OnsiteFull Time
3+ YOE3+ years in production operations/SRE/technical support; Linux admin and networking knowledge; scripting (Python, Bash, PowerShell); experience with client onboarding, monitoring/observability, and incident remediation.
Linux, Python, Bash, PowerShell, Docker, ECS, Kubernetes, Kafka, Kinesis, VMware, MetaTrader 4 (MT4), MetaTrader 5 (MT5), Go, Java, .NET, FIX, API
1mo
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Technical Product Specialist
Nashua, New Hampshire, United States
OnsiteFull Time
2+ YOEBachelor's in engineering preferred,2+ years product marketing/sales technical support,ability to read mechanical drawings,excellent communication and organizational skills,proficiency with Outlook, Excel, and PowerPoint.
Microsoft Outlook, Microsoft Excel, Microsoft PowerPoint
1mo
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Technical Product Specialist
Nashua, New Hampshire, United States
OnsiteFull Time
2+ YOE2+ years providing product marketing/sales technical support; bachelor’s in Electrical or Mechanical Engineering preferred; proficiency with Microsoft Outlook, Excel, PowerPoint; ability to read mechanical drawings.
Microsoft Outlook, Microsoft Excel, Microsoft PowerPoint
6d
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Senior Technical Support Engineer
Cambridge or Budapest or Chennai or Seattle or Tokyo or Zagreb
$112k-$129k/yr HybridFull Time
4+ YOEBachelor's degree or equivalent experience/certification, 4+ years supporting external customers, complex troubleshooting expertise, ticketing and SLA experience, customer communication skills, Jira/Confluence, SQL or NoSQL, and SaaS or mobile product support.
Zendesk, Zoom, iOS, Android, SDK, Jira, Confluence, SQL, NoSQL, SaaS, DriveWell Fusion
3w
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Application Support & Development Engineer
Bedford, Massachusetts, United States
$120k-$130k/yr OnsiteFull Time
8+ YOEHands-on application and database support for scientific/development apps, Azure infrastructure experience, IAM knowledge, managed services oversight, onboarding, release and production support, and technical solution assessment.
Azure Portal, IAM
1w
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Senior Hardware Production Support Engineer
Tewksbury or Andover or Tucson
$87k-$165k/yr OnsiteFull Time
5+ YOESTEM degree and 5+ years relevant experience; 3+ years testing RF, analog, digital, or mixed-signal circuits; ability to obtain interim Secret clearance; U.S. citizenship required.
logic analyzers, oscilloscopes, phase noise analyzer (PNA), spectrum analyzers, real time spectrum analyzers, performance network analyzers
2mo
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Co-Op, Software Product Management
Cambridge, Massachusetts, United States
OnsiteInternship
Co-op role supporting product management for scientific software: shadow users, translate workflow needs into requirements, write user stories and acceptance criteria, groom backlogs, and partner with engineering and science teams.
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