72 product support engineer jobs at 45 companies in Lockport, NY
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Product Support Engineer (70596)
Orchard Park, New York, United States
$71k-$105k/yr OnsiteFull Time
1+ YOEBachelor's degree in mechanical, aerospace, industrial, or engineering technology; CAD experience; GD&T and drawing interpretation knowledge. Preferred 1–3 years of design or production problem-resolution experience.
SolidWorks, CAD, Design for Six Sigma, Advanced Product Quality Planning, Design FMEA, Process FMEA, 8D, BOM, ERP, PLM, ASME Y14
1mo
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Contract Product Support Engineer
Toronto, Ontario, Canada
HybridFull Time
Proofpoint: Provides cybersecurity solutions for email, cloud, and data protection.
2+ YOE2+ years product/technical support experience; troubleshoot software and distributed systems; knowledge of Microsoft Exchange, SMTP, Windows, Active Directory, IIS; experience with Zoom/WebEx; Salesforce experience preferred; must be legally eligible to work in Canada.
Active Directory (AD), Microsoft Exchange, SMTP, Microsoft Windows, Internet Information Server (IIS), Zoom, WebEx, AWS, Power shell, Salesforce
1mo
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Application Support Engineer
Toronto, Ontario, Canada
$67k-$110k/yr OnsiteFull Time
5+ YOE5+ years production support experience in high-availability environments, strong SQL, support for .NET and Java, Kubernetes, monitoring tools, incident/change management, and on-call participation.
SQL, .NET, Java, Kubernetes, Dynatrace Managed, Catchpoint, Kibana, Splunk, RESTful APIs
2w
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Sr. Technical Support Engineer (Edwards Vacuum)
Buffalo, New York, United States
$77k-$119k/yr OnsiteFull Time
5+ YOEBachelor’s in engineering or equivalent, 5+ years relevant engineering experience, product failure analysis and root-cause skills, cross-functional collaboration, ability to perform desk and shop-floor investigations.
CAD
1mo
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Senior Customer Support Engineer
Dallas or Toronto
$78k-$112k/yr HybridFull Time
Expertise in video conferencing/AV products, advanced Windows and macOS, Zoom/Microsoft Teams/Google Meet, networking, Microsoft Office 365/Exchange/Azure AD/SSO, strong customer communication; bachelor’s degree or equivalent experience.
Zoom, Microsoft Teams, Google Meet, Windows, Mac OS, Android, iOS, Microsoft Office 365, Microsoft Exchange, Microsoft Azure AD, SSO
2w
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Development Engineer
Toronto, Ontario, Canada
$85k-$100k/yr OnsiteFull Time
5+ YOELicensed mechanical engineer (PEO) or eligible, 5+ years engineering experience, CAE and NPI expertise, proficiency with Creo, ANSYS, GT Power, nCode and related tools, ability to support validation and product launches.
ANSYS Fluent/CFX/Mechanical, GT Power, nCode, Creo Parametric, Windchill PDMLink, LMS Scadas, Reliasoft
1mo
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Production Support Analyst Engineer (L3) - Operate (Toronto, ON, CA, M5H 0A9)
Toronto, Ontario, Canada
$57k-$102k/yr HybridFull Time
6+ YOE6+ years IT experience, 3+ years RSA Archer production support, Archer API integration experience, .NET exposure, incident management and SLA adherence, production deployments and release management.
RSA Archer (GRCE), Archer API, .NET
1mo
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Senior Software Developer, Application Support (Remote First)
Toronto, Ontario, Canada
$104k-$145k/yr RemoteFull Time
5+ YOE5+ years building complex web/mobile applications; strong full-stack experience with Node, TypeScript and AWS; experience with incident ownership, debugging production code, and mentoring others.
TypeScript, NestJS, React, Node, AWS
2mo
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Software Engineer, CMS (Registry Support)
Toronto, Ontario, Canada
$100k-$150k/yr HybridFull Time
Hands-on .NET/C#, AWS, CI/CD, Angular/TypeScript, SQL Server; production support; incident response; on-call; strong collaboration and ownership.
NET, C#, AWS, EC2, S3, CloudWatch, IAM, CI/CD, GitHub Actions, Angular, TypeScript, REST APIs, SQL Server, New Relic, Datadog
1mo
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Senior Software Engineer, Customer Growth
Toronto or Victoria
$180k-$233k/yr RemoteFull Time
5+ YOE5+ years software engineering experience; fluency in at least one major language; experience with Go, Python, PHP; experience with Postgres or MySQL; production platform support and strong communication and problem-solving skills.
Go, Python, Php, Swift, Kotlin, Java, Postgres, MySQL
1mo
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Senior OCS (Overhead Catenary System) Engineer
Toronto or Canada or United States
$130k-$160k/yr HybridFull Time
7+ YOEUniversity engineering degree, p.eng preferred, 7+ years senior OCS engineering experience. Experience designing OCS for stations, corridors and yards, production of OCS drawings, CAD (Bentley MicroStation), LinearDraft/ELF, site surveys, traction supply integration, and bid support.
Bentley MicroStation, LinearDraft, ELF
2mo
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Electrical Systems Integration Engineer
Dorval or Montreal or Toronto or United States
HybridFull Time
5+ YOERequires Bachelor's or Master's in Electrical Engineering, 5+ years in electrical systems integration, experience with aircraft electrical power and architecture, engineering documentation, production support, technical evaluations, and familiarity with RTCA/DO-160, SAE, MIL-STD and airworthiness regulations. French preferred.
1mo
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Electrical/Avionics systems engineer (FAL)
Toronto, Ontario, Canada
OnsiteFull Time
10+ YOEBachelor of Engineering and PE eligibility, 10+ years in aircraft electrical/avionics systems, experience supporting final/production line, familiarity with Part 25, strong integration and communication skills.
Microsoft Office, EICAS, AFCS, FDR, CVR, Data Concentration System
1mo
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Full Stack Engineer, Support Experience
Toronto, Ontario, Canada
OnsiteFull Time
2+ YOE2+ years building production software, full-stack engineering across frontend and backend, strong coding, testing, observability, user empathy, and ability to integrate services.
JavaScript, React, Ruby
2mo
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Manufacturing Engineer
Toronto, Ontario, Canada
OnsiteFull Time
Plan and execute projects for production lines; lead cross-disciplinary teams; APQP; develop process flows, FMEA, control plans; ensure parts meet prints; coordinate with departments; support quotations; implement work instructions; comply with TS16949 and OHS standards.
APQP, FMEA, Control Plans, TS16949
2w
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Forward Deployed Engineer
Toronto, Ontario, Canada
$100k-$140k/yr OnsiteFull Time
3+ YOE3+ years building production SaaS; hands-on customer support and debugging; experience with LLM-powered features, Python/TypeScript/SQL, strong communication and prioritization.
FastAPI, Python, Next.js, TypeScript, SQL, Postgres, LLM
1mo
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Senior Vice President, Eagle Developer/Data Vault Specialist
Toronto, Ontario, Canada
OnsiteFull Time
10+ YOE10+ years working with Eagle product modules and Data Vault solutions, expert Oracle PL/SQL, L2 production support experience, strong analytical and stakeholder skills.
Eagle, Data Vault, Oracle PL/SQL, EDS
1mo
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Project Designer / Project Engineer
Toronto, Ontario, Canada
$85k-$125k/yr OnsiteFull Time
Design and deliver mechanical building systems, lead discipline production, support construction administration, mentor junior staff, coordinate with clients and project teams, and ensure compliance with codes and standards.
1mo
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Senior AI Platform Operations Engineer
Toronto, Ontario, Canada
HybridFull Time
5+ YOEUniversity degree or equivalent experience; 5+ years in platform operations/SRE/DevOps; strong production support, monitoring, incident response, automation, and ITIL knowledge.
Azure Automation, PowerShell, Python, Azure AI, Copilot, AKS, App Service, Azure Monitor, Application Insights, Grafana, Azure DevOps, GitHub Actions, Logic Apps, Bicep, Terraform, Azure Policy, Key Vault, API Management, Service Bus, Event Grid, Apache Kafka, Elastic, Azure AI Search, Cosmos DB, DNA, Fortinet, Akamai
1w
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Software Engineer II
Toronto, Ontario, Canada
$82k-$115k/yr OnsiteFull Time
3+ YOEUndergraduate, postgraduate, or technical certificate with 3–5 years of experience. Requires Python, cloud-native engineering, APIs, metadata platforms, DevOps, automation, security, observability, and production support.
Python, TypeScript, Node.js, Git, Microsoft Azure DevOps, CI/CD, REST APIs, SDKs, Collibra, DataHub, OpenMetadata, Synapse, OpenLineage, Microsoft Azure, RBAC, DNS
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