26 product support engineer jobs at 21 companies in Orem, UT
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Staff Product Support Engineer
Draper, Utah, United States
$102k-$214k/yrHybridFull Time
Proofpoint: Provides cybersecurity solutions for email, cloud, and data protection.
10+ YOE10+ years in technical support and in network/security; Linux security tools, cloud exposure; strong communication; able to diagnose and troubleshoot complex issues; experience with Salesforce preferred; AI/ML knowledge a plus.
University of Utah: Public research university providing higher education and clinical healthcare.
2+ YOEBachelor's (or equivalent) plus 2–4 years related experience (masters may substitute); troubleshooting and supporting video/network products; experience in help desk/call center; knowledge of VTC protocols and platforms.
5+ YOE5+ years in technical product support, implementation engineering, solutions architecture, or product operations in B2B SaaS; strong AI/LLM knowledge; excellent communication; comfortable with APIs.
Workflow automation tools, API integration, SQL, Python, JavaScript, Salesforce, HubSpot
GracoNYSE: GGG: Manufactures industrial fluid handling and spray finishing equipment.
Bachelor's degree in engineering, experience in new product development, strong mechanical aptitude, SolidWorks/3D CAD and FEA/CFD competency, excellent communication, and ability to support prototypes and product support.
3D CAD, SolidWorks, Finite Element Analysis, Computational Fluid Dynamics
Morgan StanleyNYSE: MS: Global financial services firm providing investment and wealth management.
8+ YOEBachelor's in CS/Engineering, 8+ years production support experience, people management, UNIX/Linux and scripting (Shell, Python, Perl, JavaScript), relational databases, Microsoft Azure, incident management, observability tool experience, rotational on-call/weekend coverage.
UNIX, Linux, Shell, Python, Perl, JavaScript, Sybase, DB2, SQL, Postgres, Snowflake, MongoDB, Microsoft Azure, Microsoft Azure Monitor, Microsoft AppInsights, Prometheus, Grafana, Datadog, Kubernetes, Docker, Ansible, Terraform, ITIL, SDLC, Agile
Brady CorporationNYSE: BRC: Manufacturing industrial identification and workplace safety solutions.
Perform first-article inspections, submit and review ECOs, liaise with contract manufacturers, optimize cycle times, support product testing and manufacturing documentation.
Xenter: Develops wireless medical devices and digital health intelligence platforms.
3+ YOE1+ MgmtAssociate's/Bachelor's in a technical field or equivalent experience; 3+ years in manufacturing engineering, 1+ year supervisory experience; working knowledge of ISO 13485/21 CFR 820, Lean/5S, troubleshooting, and process validation support.
Manufacturing Quality Engineer II, Sustaining (2nd Shift)
Salt Lake City, Utah, United States
OnsiteFull Time
Edwards LifesciencesNYSE: EW: Designs and manufactures medical devices for structural heart disease.
2+ YOEBachelor's in engineering/science with 2 years quality or Master's with no experience; experience with NCRs, CAPAs, MRB, process validation, MES and production support in regulated manufacturing; ability to work 2nd shift.
ManitowocNYSE: MTW: Manufactures and services heavy-duty cranes and lifting equipment.
5+ YOEField service and technical support for crane products; requires mechanical, hydraulic, electrical knowledge; travel; associates degree or high school with extensive experience.
Multi-meter, Laptop, Microsoft Office, Outlook, Excel, Word
JabilNYSE: JBL: Provides manufacturing and supply chain solutions for global brands.
Design and maintain test procedures and tester hardware/software for circuit board production; perform failure analysis, analyze test data, and support manufacturing; Bachelor's in Electronics/Electrical preferred or equivalent experience; must lift up to 50 lbs.
Anrok: Automated sales tax compliance platform for global digital businesses.
Proven product/technical support experience in software, strong customer focus, excellent communication, experience collaborating with product/engineering, familiarity with Zendesk is a plus.
Northrop GrummanNYSE: NOC: Develops and manufactures advanced aerospace, defense, and space systems.
4+ YOEDegree in STEM with relevant years of experience (BSc+8 / MSc+6 / PhD+4), experience in optical/electro-optical design and production support, hands-on with fiber optic test gear, Six-Sigma/SPC, US citizenship, ability to obtain Secret clearance.
Varex ImagingNASDAQ: VREX: Manufactures X-ray imaging components and software for global customers.
BSc/MSc in mechanical engineering or relevant experience; production support and development experience; CAD (Solidworks) experience; experience with ISO9001/ISO13485; strong communication, documentation, and manufacturability skills.
FlowserveNYSE: FLS: Manufactures and services industrial pumps, valves, and mechanical seals.
5+ YOEManage and execute inbound/production quality checks, coordinate customer and supplier inspections, run root-cause corrective actions, support continuous improvement; BS/BA preferred and 5+ years experience.
Nomi Health: Provides a direct healthcare payment and data analytics platform.
8+ YOE8+ years software development, 5+ years production support, 3+ years system design; strong distributed systems, APIs, cloud app experience; ability to lead complex technical projects and communicate tradeoffs.
CGINYSE: GIB: Provides information technology and business consulting services.
5+ YOE5+ years mainframe development experience with COBOL, JCL, CICS, DB2, VSAM; experience with Control M, Endevor, Easytrieve, production support, debugging, and mentoring.
COBOL, CICS, DB2, JCL, VSAM, Endevor, Control M, EZTrieve, Easytrieve
PointClickCare: Develops cloud-based healthcare software for senior care providers.
5+ YOE5+ years building production data systems (≥2 supporting ML/AI); advanced Python, SQL, PySpark/Databricks; Databricks ecosystem (Delta Lake, Unity Catalog), MLflow; data wrangling across modalities, pipeline orchestration, Git/CI-CD, HIPAA/sensitive-data experience, strong documentation; Bachelor's preferred.
AmadaTokyo Stock Exchange: 6113: Manufacturer of sheet metal processing machines and precision tooling.
Promote and sell tooling and accessories, support and grow customer accounts, prepare quotes, possess product and engineering knowledge, frequent territory travel, computer and communication skills, engineering degree or equivalent sales experience preferred.
Microsoft Office, Microsoft PowerPoint, Microsoft Excel