190 product support engineer jobs at 133 companies in Paramus, NJ

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Product Support Engineer
United States or Texas or San Francisco or New York City or Washington
$90k-$121k/yr RemoteFull Time
Samsara
SamsaraNYSE: IOT: Connected Operations Cloud platform for physical operations and IoT.
6+ YOEB.S. in CS/Engineering, 6+ years technical support/field/systems engineering with distributed hardware-integrated products, familiarity with ELD rules, strong customer communication, incident response, and on-call experience.
Jira, Python, SQL, Tableau, Tofu
1w
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Product Support Engineer
Piscataway, New Jersey, United States
OnsiteFull Time
Sunbird Software
Sunbird Software: Provides software to manage and monitor data center infrastructure.
BS/MS in Computer Science or equivalent experience; strong communication; Linux, Java, SQL/PostgreSQL, scripting, virtualization experience; troubleshooting and multitasking skills.
Ruby, Java, Angular, PostgreSQL, Rocky Linux, GitHub, Jenkins, JIRA, SCRUM, RHEL, VMware, Nutanix, Docker, ANSI SQL, shell scripts, Python, Perl
3w
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Product Support Engineer – USA
New York City or United States
RemoteFull Time
Utila
Utila: Secure digital asset operations platform for financial institutions.
3+ YOE3+ years in technical/product support for SaaS, experience with APIs, cloud (AWS/Azure), observability (Datadog), strong problem-solving and communication; native Spanish required.
APIs, AWS, Azure, Datadog, Python, Go, GCP, Grafana
3w
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Product Development Engineer
Totowa, New Jersey, United States
$86k-$146k/yr OnsiteFull Time
KLA
KLANASDAQ: KLAC: Provides process control and yield management for semiconductor manufacturing.
0+ YOEMaster's or Bachelor's in engineering with up to 2 years experience, experience with PCB tools, PLC/motion control exposure, test-plan development, vendor communication, and supporting products through manufacturing and field life cycle.
OrCAD PCB, Altium, PADS, Eagle, MATLAB, Python, LabVIEW, PLC
3w
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Sr. Product Support Specialist
New York, New York, United States
$260k-$370k/yr OnsiteFull Time
Netflix
NetflixNASDAQ: NFLX: Provider of global streaming entertainment and video content.
8+ YOE8+ years in Ad Tech support or solutions engineering; experience with knowledge architecture, taxonomy, QA metrics for AI agents; strong writing and stakeholder collaboration skills; familiarity with ad-serving protocols.
Zendesk, Confluence, Jira, Google Ad Manager, FreeWheel, Xandr, The Trade Desk, DV360, VAST, VMAP, OpenRTB, vector databases
2mo
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Product Support Manager
New York, New York, United States
HybridFull Time
Clay
Clay: Platform for automated lead enrichment and sales workflows.
Lead and mentor a product support team; drive monthly targets and CSAT; optimize support systems; collaborate with engineering and product.
Intercom, Linear, Rootly, SQL, Python, R
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New Product Development Engineer
Stony Point, New York, United States
$85k-$115k/yr OnsiteFull Time
Lighting Services Inc
Lighting Services Inc: Designs and manufactures specialty track and display lighting systems.
Bachelor's in engineering required; experience in product design, prototyping, testing, and manufacturing support. SolidWorks experience preferred; lighting knowledge beneficial. Must lift 15 lbs and work onsite in Stony Point, NY.
SolidWorks
3w
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AI Support Engineer Lead
Paris or San Francisco or New York City
€100k-€160k/yr OnsiteFull Time
Dust
Dust: Platform to build and deploy custom enterprise AI agents.
Build and run AI-powered support systems, lead and grow a support engineering function, investigate complex issues, and translate customer signal into product improvements.
Dust, Cursor, Claude Code, n8n, MacBook Pro, Linux
6d
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Senior Product Engineer
New York City, New York, United States
$200k-$250k/yr HybridFull Time
Prolific
Prolific: Platform connecting researchers with verified participants for human data collection.
4+ YOEOver 4 years in product engineering; full-stack experience with modern web applications, monoliths, distributed systems, production support, cloud deployment, and customer collaboration.
Python, Django, FastAPI, TypeScript, JavaScript, Vue.js, SQL, NoSQL, MongoDB, PostgreSQL, Google Cloud Platform, AWS, Kubernetes, GitHub Actions, CircleCI, Datadog, Django REST Framework, DynamoDB, Celery, EventBridge
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Trade Support Engineer
New York City, New York, United States
HybridFull Time
Macquarie
MacquarieASX: MQG: Global financial group providing investment, banking, and advisory services.
5+ YOE5+ years application/production support in financial markets; knowledge of FX/commodities workflows; experience with AWS, Linux/Unix, SQL, FIX; troubleshooting distributed trading systems; strong communication and stakeholder skills.
AWS, Linux, Unix, SQL, FIX
2mo
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Product Applications Engineer (Customer Site)
Boise or Plainview
OnsiteFull Time
Veeco
VeecoNasdaq: VECO: Manufactures precision processing systems for semiconductor and electronics production
3+ YOEBS +5 yrs (or MS +3 yrs, or PhD) in engineering/physics/chemistry; 2 yrs customer support/management; thin film/semiconductor knowledge; strong communication and analytical skills.
5d
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Product Support & Implementation Engineer-Hybrid Role
Greenwich, Connecticut, United States
$95k/yr HybridFull Time
Payarc
Payarc: Technology-driven payment processing and merchant services platform.
3+ YOERequires 3+ years of Level 2+ API/SDK technical support, integration experience, RESTful APIs, webhooks, authentication, Postman, ReadMe.io, and strong communication. Bachelor's degree in computer science or related field preferred.
Payarc API, Payarc SDK Suite, Node.js, PHP, Python, TypeScript, C#, Payarc Gateway, Payarc Connect, Merchant Dashboard, Postman, ReadMe.io, Payarc Knowledge Hub, JIRA, Confluence, RESTful APIs, APIs, SDKs, webhooks, PCI DSS, PAX
1mo
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Director of Product, Consumer & Support (AI Builder)
New York City, New York, United States
$200k-$240k/yr HybridFull Time
Veho
Veho: Provides AI-powered last-mile delivery services for e-commerce brands.
8+ YOE8+ years in product management or product engineering, shipped consumer products at scale, built LLM/AI-powered products in production, strong measurement orientation, experience with logistics or support tooling preferred.
Claude Code
1w
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Client Support Engineer
New York City, New York, United States
$130k-$150k/yr OnsiteFull Time
PactFi
PactFi: Operational infrastructure for managing complex private credit transactions.
3+ YOE3-5 years in application engineering, data migrations, product analytics or support engineering; experience with APIs, data migrations, vendor systems; strong communication and critical thinking.
APIs, Pendo, Amazon Redshift, Intercom
2mo
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Support Engineer
San Francisco or New York City or Seattle
$210k-$250k/yr HybridFull Time
Anthropic
Anthropic: Developing safe and reliable artificial intelligence systems.
5+ YOE5+ years in technical product support for enterprise customers; strong API and SaaS experience; hands-on with SSO/OAuth; excellent written and verbal communication; able to work in ambiguity and coordinate across teams
APIs, CLI, Bash, Python, JavaScript, SQL, OAuth, SAML
1w
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Support Engineer
New York City or Seattle or Singapore or Australia
RemoteFull Time
Allium
Allium: Provides enterprise-grade standardized data infrastructure for blockchain networks.
Experienced technical support for a data/SaaS product: strong SQL, debugging, Linux, Python/Bash scripting, API and ETL familiarity, blockchain data knowledge, customer-facing incident management and documentation skills.
Snowflake, BigQuery, Databricks, SQL, Kafka, Postgres, Python, Bash, Redshift, Terraform, Ansible, dbt, Airbyte, Google Pubsub
1mo
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Technical Product Support
United States or Philadelphia or Wareham or Middletown or Brookfield
FieldFull Time
Club Car
Club Car: Manufacturer of golf cars and light utility vehicles.
5+ YOE5+ years field technical or engineering experience, ability to travel 50–70%, knowledge of AC/DC circuitry, schematics, testing equipment, strong written/oral communication, and moderate Microsoft/database skills. Bachelor's in engineering preferred.
2w
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Product Specialist
New York, New York, United States
$170k-$196k/yr HybridFull Time
Citi
CitiNYSE: C: Global diversified financial services holding.
6+ YOEBachelor's degree in Engineering/Finance/Economics or related and 6 years relevant experience; experience supporting client engagement, product management, and FX/Investor Services regulations.
2w
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Application Support Engineer
New York, New York, United States
$80k-$90k/yr HybridFull Time
OSTTRA
OSTTRA: Provider of post-trade infrastructure for global financial markets.
3+ YOE3+ years in application/production support, bachelor\u0002s degree in CS/Engineering, strong SDLC and JIRA experience, SQL/RDBMS, Windows/Linux, networking fundamentals, ITIL knowledge; occasional weekend work.
JIRA, SQL, RDBMS, Windows, Linux, Python, Grafana, Centreon
1mo
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Technical Support Engineer
New York City, New York, United States
$125k-$150k/yr HybridFull Time
Triomics
Triomics: AI agents for oncology EHR data processing and workflows.
3+ YOE3+ years in technical support/solutions engineering or production ops at a SaaS/data platform; ability to query SQL, read logs via Grafana/Temporal, navigate AWS/Azure, strong written communication, build processes and runbooks.
SQL, Grafana, Temporal, AWS, Azure, Kubernetes, EMR, EHR