29 product support engineer jobs at 21 companies in Rocky Mount, NC
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Senior Product Support Manager
Mossville or Tucson or Clayton
$148k-$222k/yrOnsiteFull Time
CaterpillarNYSE: CAT: Manufactures construction equipment, mining machinery, and industrial engines.
Bachelor's in engineering/marketing or equivalent; customer service or product support leadership; Six Sigma Green Belt experience preferred; experience with telematics and site technologies; strong communication and decision-making skills.
CaterpillarNYSE: CAT: Manufactures construction and mining equipment, engines, and gas turbines.
Provide technical product support for construction industry technology products; develop procedures, analyze data, collaborate with product teams; bachelor’s in engineering preferred; travel 30–50%.
AmphenolNYSE: APH: Manufactures electronic and fiber optic connectors and interconnect systems.
BS/MS in Mechanical, Electrical, or Materials Science; strong analytical skills; experience with solid modeling (Pro/E) and FEA; ability to support design, NPI, failure analysis, and cross-functional teams.
Sumitomo ElectricTokyo Stock Exchange: 5802: Manufacturer of electrical wires, cables, and automotive wiring harnesses.
Designs and develops fiber optic cable and ABF products, qualifies materials and manufacturing processes, evaluates measurement technologies, and supports UHFC cable development and cost reduction.
Sumitomo Electric LightwaveTokyo Stock Exchange: 5802: Manufactures optical fiber cables and high-performance fusion splicers.
Designs and develops fiber optic cable and ABF products, qualifying materials, manufacturing processes, and measurement technologies while supporting UHFC cable development and cost reduction.
Inn-Flow: Cloud-based back-office management software for hotel operators.
3+ YOERequires 3+ years in application or production support, Level 3 experience, strong Microsoft SQL Server and SQL troubleshooting skills, performance tuning, and exposure to .NET and React applications.
Microsoft SQL Server, .NET, React, Azure, New Relic, Cursor, Claude, GitHub Copilot
EatonNYSE: ETN: Manages electrical, hydraulic, and mechanical power systems globally.
3+ YOEProvide sustaining engineering for power conversion products; analyze complex technical issues; support engineering changes, testing, and documentation. Requires EE degree and multi-year product support experience.
oscilloscope, power analyzer, meter, network analyzer, Jira
Astemo: Global manufacturer of advanced automotive and motorcycle systems.
Supports new product introduction process development, leads cross-functional teams, prepares reports, develops capacity plans, supports customer audits, and assists with budgeting and asset inventory.
AmphenolNYSE: APH: Designs and manufactures electrical connectors and interconnect systems.
6+ YOEBachelor's degree in engineering or equivalent experience (6-8 years), strong statistical and quality tools experience (SPC, FMEA, DOE), Minitab and Microsoft Office skills, ability to analyze data and support product/process qualification.
Microsoft PowerPoint, Microsoft Excel, Microsoft Word, Microsoft SharePoint, Minitab
GuerbetEuronext Paris: GBT: Provides contrast media and medical devices for diagnostic imaging.
Bachelor's in engineering or equivalent experience; support manufacturing and packaging operations, apply cGMP/FDA/ISO requirements, use CMMS/QMS/Microsoft Office, apply statistical and continuous-improvement tools.
Microsoft Office, Quality Management Systems (QMS), CMMS, vision systems
Mayville Engineering CompanyNYSE: MEC: Provides precision metal fabrication and manufacturing solutions for OEMs.
Perform inspections, interpret drawings, document deviations, collect and analyze production quality data, support PPAP/ISIR and process improvements; bachelor\u0002s degree required.
Tata Consultancy ServicesNational Stock Exchange of India: TCS: Global provider of IT services, consulting, and business solutions.
4+ YOEExperience with Databricks, Apache Spark/PySpark, SQL, ETL/ELT development, data modeling, Python or Scala, Azure, production support, and CI/CD for data pipelines.
Databricks, Apache Spark, PySpark, SQL, Python, Scala, Delta Lake, CI/CD, Microsoft Azure
TruistNYSE: TFC: Offers personal banking, business lending, and investment management services.
7+ YOEBachelor's degree and 7+ years of software development experience required. Preferred: 5+ years of ServiceNow engineering, API integrations, OAuth, platform security, production support, and relevant certifications.
Hartford or Indianapolis or Phoenix or Raleigh or Richardson
OnsiteFull Time
InfosysNYSE: INFY: Global provider of digital services, consulting, and technology solutions.
Bachelor's degree or equivalent experience; experience with PySpark, AWS Redshift, AWS Glue and Gen AI; ability to work across SDLC, support production systems; US work authorization required; relocation/travel possible.
GSKLondon Stock Exchange: GSK: Develops and manufactures innovative vaccines and specialty medicines.
5+ YOEAssociate's degree or equivalent experience, 5+ years industrial engineering/automation experience with PLC/HMI/instrumentation, experience with SAP and cGMP/FDA environments preferred, ability to support production floor, implement equipment improvements, and mentor technicians.
Fresenius Kabi: Provides lifesaving medicines and technologies for clinical care.
Designs and optimizes pharmaceutical and biological processes, supports technology transfer to manufacturing, troubleshoots production issues, and ensures regulatory compliance.
Liebherr: Manufactures heavy machinery, aerospace components, and domestic appliances.
5+ YOEOversee product support operations, manage service technicians, schedule workloads, handle repairs/warranty/parts, operate tools and inspect quality; Associates/Technical degree plus 5 years experience or equivalent; must be authorized to work in the US.
forklifts, overhead cranes, micrometers, calipers, torque wrenches, hydraulic schematics, electrical schematics, electric hand tools, air powered hand tools