130 product support engineer jobs at 85 companies in North Carolina
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Product Support Engineer- Building Services
La Crosse or Pueblo or Tyler or Noblesville or Davidson or Clarksville or Columbia or Saint Paul
$76k-$136k/yrHybridFull Time
Trane TechnologiesNYSE: TT: Global climate innovator for buildings, homes, and transportation.
2+ YOEBachelor's degree in engineering or relevant industry experience required; 2+ years preferred. Requires communication, computer, HVAC product, sales support, pricing, and independent travel skills.
Microsoft Excel, Microsoft Word, Microsoft PowerPoint, Cloud-based Selection Software
EatonNYSE: ETN: Intelligent power management providing energy-efficient solutions.
Bachelor's degree in engineering or computer science, ability to work in the US without sponsorship, prior COE/product-line experience, familiarity with configuration and front-end engineering systems, and ability to provide after-hours/weekend support.
Bid Manager, MI Manager, Design Automation, DCMS, POM, ENOVIA, MAPICS, AutoCAD, Plant Order Manager, Pick Work Bench
Florida or Colorado or North Carolina or Texas or California or United States
$79k-$158k/yrRemoteFull Time
CarrierNYSE: CARR: Global leader in intelligent climate and energy solutions.
4+ YOE4+ years HVAC/troubleshooting experience, associate or bachelor degree or equivalent, ability to travel up to 10%, valid driver's license, remote workspace and high-speed internet, strong communication and customer service skills.
Salesforce CRM, Windows, Microsoft Excel, Microsoft PowerPoint, Electro-Mech, SystemVu, RTU Open, Comfort Link, Premier Link, TruVu, VFDs, BACnet, CCN Bus, ModBus, LAN, LON, i-Vu
Caterpillar Inc.NYSE: CAT: Global manufacturer of construction and mining equipment and engines.
Bachelor's in engineering/marketing or equivalent; customer service or product support leadership; Six Sigma Green Belt experience preferred; experience with telematics and site technologies; strong communication and decision-making skills.
Caterpillar Inc.NYSE: CAT: Global manufacturer of construction and mining equipment and engines.
Provide technical product support for construction industry technology products; develop procedures, analyze data, collaborate with product teams; bachelor’s in engineering preferred; travel 30–50%.
KIOTI Tractor: Daedong’s U.S. tractor and utility-equipment manufacturer and distributor serving farmers, ranchers, homeowners, and hobby farmers.
Support product development and prototype testing; coordinate with R&D, quality, and vendors; bilingual Korean/English required; familiarity with agricultural, garden, or construction equipment preferred.
BS/MS in Mechanical, Electrical, or Materials Science; strong analytical skills; experience with solid modeling (Pro/E) and FEA; ability to support design, NPI, failure analysis, and cross-functional teams.
Cadence Design SystemsNASDAQ: CDNS: Computational software provider for electronic design and system development.
2+ YOEBachelor's degree with 2+ years of relevant experience or master's degree in a related field; high-speed SERDES validation, post-silicon bring-up, lab equipment, case management, customer support, and travel experience required.
Sumitomo Electric Lightwave: Next Generation Thinking
Designs and develops fiber optic cable and ABF products, qualifying materials, manufacturing processes, and measurement technologies while supporting UHFC cable development and cost reduction.
Sumitomo Electric Lightwave: Next Generation Thinking
Designs and develops fiber optic cable and ABF products, qualifies materials and manufacturing processes, evaluates measurement technologies, and supports UHFC cable development and cost reduction.
LeeBoy: American manufacturer of asphalt pavers and road-maintenance equipment serving commercial and municipal paving customers.
3+ YOERequires 3–5 years in technical support, service, or field operations within heavy equipment or related industries, technical training experience, mechanical aptitude, communication skills, and willingness to travel.
BSH Hausgeräte GmbH: German Bosch Group home-appliance manufacturer serving households worldwide through global and regional appliance brands.
Electrical engineering role supporting product development at an appliance manufacturer; the posting does not state specific education, experience, license, or certification requirements.
Inn-Flow: Private U.S. hotel software providing accounting, labor, payroll, procurement, and operations tools to hotel owners.
3+ YOERequires 3+ years in application or production support, Level 3 experience, strong Microsoft SQL Server and SQL troubleshooting skills, performance tuning, and exposure to .NET and React applications.
Microsoft SQL Server, .NET, React, Azure, New Relic, Cursor, Claude, GitHub Copilot
Georgia or Florida or North America or North Carolina or South Carolina or San Diego
$63k-$84k/yrFieldFull Time
Sony Electronics Inc.: Consumer and professional electronics provider serving consumer and professional markets with audio/video and information-technology products.
Bachelor's degree or equivalent experience, 5+ years supporting professional AV, display, networking, or IT solutions, technical presentation experience, Microsoft productivity tools, and ability to travel up to 80%.
Microsoft PowerPoint, Microsoft Excel, Microsoft Outlook, Windows, Salesforce CRM
InfosysNYSE: INFY: Global leader in next-generation digital services and consulting.
Strong Core Java/J2EE production support experience (L2/L3), incident management, monitoring, debugging, and troubleshooting of microservices; familiarity with ServiceNow, Autosys, Splunk, Dynatrace or AppDynamics; bachelor's degree or equivalent.
The Clearing House: Banking association and payments infrastructure operating payment networks for U.S. financial institutions.
Bachelor's degree or equivalent experience; application support in high-availability production environments; payment systems, Windows/Linux, network technologies, IBM MQ, Connect:Direct, SFTP, incident management, and 24x7 support.
Windows, Linux, IBM MQ, Connect:Direct, SFTP, ITIL
Sr. Engineer, Contact Center Platform Stability & Production Support
Fort Mill or Charlotte
$106k-$177k/yrHybridFull Time
LPL FinancialNasdaq: LPLA: Independent broker-dealer and wealth management platform.
6+ YOEBachelor's degree,6+ years supporting contact center technologies,3+ years with contact center platforms (NICE CXOne,IVR,ACD),experience in production support,release management,CI/CD and incident resolution.
Sr. Engineer, Contact Center Platform Stability & Production Support
Fort Mill or Charlotte
$106k-$177k/yrHybridFull Time
LPL FinancialNasdaq: LPLA: Independent broker-dealer and wealth management platform.
6+ YOEBachelor's in CS/IT/Engineering,6+ years supporting contact center or enterprise application operations,3+ years with contact center platforms (NICE CXOne,IVR,ACD),experience in incident response,release management,and CI/CD practices.
Senior Production Support Engineer - Assistant Vice President
Cary, North Carolina, United States
$100k-$153k/yrHybridFull Time
Deutsche BankXETRA: DBK: Global banking and financial services organization.
Experience in production support/SRE for trading platforms, expertise with Linux/Unix, SQL, Python or Java, observability, incident management, automation, and strong stakeholder communication.